OpenText Documentum Content Management Reviews & Product Details

Documentum is an enterprise grade system and can cater a company needs to manage vast set of information starting from Documents, records, image, to multimedia. It has very strong integration interfaces with other enterprise systems. It do have one of industry best workflow system. Review collected by and hosted on G2.com.

Documentum went too far ahead to provide branch office and distributed services. It allows so much of customization and extensions by customers that upgrade becomes a expensive affair. Review collected by and hosted on G2.com.

I am not really certain if there is anything at all about this application that I liked. It is compliance-approved by the government agencies, which frequently makes it a software of choice for compliance purposes. Review collected by and hosted on G2.com.

Hands down, this has to be the worst software I've worked with in my 17 years in IT. If you are looking for "configure and forget" package, this is not the one for you. Frequent breaks, cludgy and graphically outdated interface, constant need to hand-tune. This software was an incredible struggle to set up, build, configure, and maintain. If there is any alternative out there, I would use that, instead of Documentum. If you plan to implement Documentum in your environment, make sure you have a budget for an experienced full-time administrator, and a senior full-time Documentum programmer. The upgrades are non-trivial, and testing an upgrade will be a major project. All your Documentum applications will need to be recompiled, and likely, re-coded and regression-tested when you upgrade. It is not uncommon to see organizations with 5-7 year-old version in production because of extremely difficult upgrade path. Review collected by and hosted on G2.com.

1. Robust architecture

2. Dedicated functionality components

3. Highly scalable

4. Performance

5. Good support team Review collected by and hosted on G2.com.

1. They should invest in a brining out a good portal solution to their already good product Review collected by and hosted on G2.com.

Wonderful way to access many documents!

Search function is extremely useful Review collected by and hosted on G2.com.

System sometimes runs slow

Needs updated in browser frequently

Search function needs more options than just using "Starts with" - should be able to be searched by any character or word Review collected by and hosted on G2.com.

Documentum is very strong Enterprise Content Management System in the market. It has very good customers in multiple domains. Review collected by and hosted on G2.com.

Since past few release EMC Documentum/xCP had lots of bugs and issues. Documentation is lacking. Review collected by and hosted on G2.com.

I like the versioning features and the Branch Office Caching service has helped improve performance when accessing documents from our many offices located in Africa and other countries. Review collected by and hosted on G2.com.

I'm not a fan of the profiling page from webtop - it runs slow. Search can be improved also. Would love to see a better cloud solution. Review collected by and hosted on G2.com.

Security – Security can be managed on a document level but, out of the box, the security is not tied to document status as is typically setup with a Documentum lifecycle and ACL. For example, with a Documentum lifecycle, you can set up that users cannot update when pending approval, can not edit when approved/effective, but can edit in Draft. In SharePoint, out of the box users can edit no matter what the document status value. Review collected by and hosted on G2.com.

Office Integration – SharePoint has superior Microsoft Office integration to Documentum alternatives. Review collected by and hosted on G2.com.

Permission set templates ease the pain of setting permissions on the documents. Easiy configuration to store the documents based on the lifecycle state or any folder hierarcy. Review collected by and hosted on G2.com.

The content transfer is little slow. Sometimes it takes several minutes for a document to open Review collected by and hosted on G2.com.

How it interfaces well with other software and it's ease of use. The security was easy to maintain which is important in my industry. Review collected by and hosted on G2.com.

Lack of reporting I needed so we added a program that ran our reports. Review collected by and hosted on G2.com.

Documentum had robust features for content management and some very bright engineers with a strong pedigree in ECM Review collected by and hosted on G2.com.

EMC documentum never made the leap from Document Management to Enterprise Content Management and had poor user experience Review collected by and hosted on G2.com.