---
title: OpenText Documentum Content Management Reviews
meta_title: 'OpenText Documentum Content Management Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 57 reviews by the users' company size, role or industry to
  find out how OpenText Documentum Content Management works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 57
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# OpenText Documentum Content Management Reviews
**Vendor:** OpenText  
**Category:** [Document Management Software](https://www.g2.com/categories/document-management)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 57
## About OpenText Documentum Content Management
OpenText™ Documentum™ content management is a distributed, cloud-native enterprise content platform that offers a compliant, secure single-source-of-truth for all users. Built on a modular foundation, Documentum software integrates into enterprise business applications to enable access from any UI. Documentum products scale to meet the high-volume content demands of highly-regulated organizations.



## OpenText Documentum Content Management Pros & Cons
**What users like:**

- Users value the **granular security and compliance** of OpenText Documentum, ensuring control and peace of mind in document management. (2 reviews)
- Users appreciate the **user-friendly interface** of OpenText Documentum, enjoying its intuitive experience and minimal issues. (2 reviews)
- Users value the **robustness and scalability** of OpenText Documentum for managing large volumes of documents effectively. (1 reviews)
- Users enjoy the **user-friendly experience** of OpenText Documentum, finding it easy to navigate and utilize effectively. (1 reviews)
- Users enjoy the **easy collaboration** features of OpenText Documentum, enhancing teamwork and streamlining document approval processes. (1 reviews)
- Features (1 reviews)
- Intuitive (1 reviews)
- Users value the **granular security and compliance** features of OpenText Documentum, ensuring robust control over document access. (1 reviews)

**What users dislike:**

- Users find the product **too expensive** , requiring significant investment in licensing and IT resources for maintenance. (2 reviews)
- Users find the **steep learning curve** requires extensive training, complicating their ability to use Documentum effectively. (2 reviews)
- Users find the **complexity of operation** in OpenText Documentum overwhelming, requiring significant time to learn effectively. (1 reviews)
- Users find the **complex workflows** of OpenText Documentum challenging, making the system difficult to navigate and use effectively. (1 reviews)
- Users criticize the **high costs** associated with OpenText Documentum, alongside a challenging learning curve and complexity. (1 reviews)
- Users find the **outdated user interface** challenging, making it less intuitive and necessitating extensive training for navigation. (1 reviews)
- Learning Curve (1 reviews)
- Users experience **slow performance** during complex searches and accessing large files, resulting in frustration and inefficiency. (1 reviews)

## OpenText Documentum Content Management Reviews
  ### 1. Not very User Friendly

**Rating:** 1.5/5.0 stars

**Reviewed by:** Shilpi C. | Program Manager, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2015

**What do you like best about OpenText Documentum Content Management?**

It has a lot of connecters, especially for specific industries like Oil and Gas

**What do you dislike about OpenText Documentum Content Management?**

The interface is not intuitive or user-friendly. For example, simple things like the "OK" button is placed on the top right-hand corner instead of the bottom left, where it generally should be. Navigating thru folders is also not very intuitive.

**What problems is OpenText Documentum Content Management solving and how is that benefiting you?**

Document versioning, collaboration, automated workflows, etc. It is powerful when it comes to customizing workflows.

  ### 2. Experience as an ECM user, administrator and business analyst

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2015

**What do you like best about OpenText Documentum Content Management?**

The breadth of the product line: annotation, WORM Storage, worm storage, BPM, etc

**What do you dislike about OpenText Documentum Content Management?**

Performance constantly an issue, poor support, capabilities described by EMC as configurations often require development.

**Recommendations to others considering OpenText Documentum Content Management:**

If only core ECM capabilities are required (version control, workflow, archive, full text search) other products will satisfy your needs at a lower cost and with improved support.

**What problems is OpenText Documentum Content Management solving and how is that benefiting you?**

Most recently the business process was the submission (from multiple sources), review\approval, and portal access of forms received a major brokerage firm.  

The benefits have been improved governance, stability and, like with any new implementation, the opportunity to make improvements relative to the replaced product.

  ### 3. User Friendly and Versatile !!!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anitha D. | Senior Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2014

**What do you like best about OpenText Documentum Content Management?**

I worked closely with the Implementation of Documentum Enterprise Content Management System for insurance brokerage lifecycle.
Few of the key features are 
- Maintain proper workflow processes.
- Version control (History Management).
- Manage compliance standards.
- Easily scalable to large number of users.
- Maintain document meta data attributes.

Above all its user friendly and versatile.


**What do you dislike about OpenText Documentum Content Management?**

I didnt have any issues with WebTop implementation.

**What problems is OpenText Documentum Content Management solving and how is that benefiting you?**

Central repository to house business critical documents.

  ### 4. Not so great

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2015

**What do you like best about OpenText Documentum Content Management?**

Folder structure is solid. There are other features which are convenient.

**What do you dislike about OpenText Documentum Content Management?**

The need of java plugin. It constantly freezes and also does not function correctly on given days.

**What problems is OpenText Documentum Content Management solving and how is that benefiting you?**

Electronic records management. 

  ### 5. ECM Solution Architect

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2015

**What do you like best about OpenText Documentum Content Management?**

Robust platform, many customization capabilities

**What do you dislike about OpenText Documentum Content Management?**

GUI performance, no database tuning documentation

**What problems is OpenText Documentum Content Management solving and how is that benefiting you?**

Centralized repository of unstructured content

  ### 6. Useful software that's not as straight-forward

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2014

**What do you like best about OpenText Documentum Content Management?**

Ability to save different versions of file to see the whole history

**What do you dislike about OpenText Documentum Content Management?**

Not as intuitive at first, but then again with experience everything's easier.

**What problems is OpenText Documentum Content Management solving and how is that benefiting you?**

Engineering. Create/Retrieve documents, collaboration with collegues.

  ### 7. good content management solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** November 19, 2013

**What do you like best about OpenText Documentum Content Management?**

Ease of use of user interface and the extensive ability to customize layout of templates and replication schemes.

**What do you dislike about OpenText Documentum Content Management?**

The process of converting content in previous solution into Documentum was daunting.  

**What problems is OpenText Documentum Content Management solving and how is that benefiting you?**

The ability to version and track content edits to satisfy legal and compliance requirements.  Documentum successfully satisfied this need.


## OpenText Documentum Content Management Discussions
  - [Is Documentum dead?](https://www.g2.com/discussions/is-documentum-dead) - 1 comment

- [View OpenText Documentum Content Management pricing details and edition comparison](https://www.g2.com/products/opentext-documentum-content-management/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A07%3A58+-0500&secure%5Bsession_id%5D=8cf15b74-9ad5-483a-ad8d-2e9e88dc47d4&secure%5Btoken%5D=914b2614596238d1341a4716284041250272d7eda0f227f955ac57fb92507d31&format=llm_user)
## OpenText Documentum Content Management Integrations
  - [Docusign](https://www.g2.com/products/docusign/reviews)

## OpenText Documentum Content Management Features
**Additional Functionality**
- AI Copilot
- Generative AI
- Search/Filter
- Corrective and Preventive Actions (CAPA)
- Document Lifecycle Management
- Reminders
- Reporting & Statistics
- Customizable Templates
- Compliance Management
- For Medical Purposes
- For Legal Professionals
- Real-Time Notifications
- Risk Assessment
- Drag & Drop
- Collaboration Tools
- Workflow Management
- Activity Dashboard
- Quality Control
- Archiving & Retention
- Approval Process Control
- Secure Data Storage
- Mobile Access
- Version Control
- Task Management
- Indexing
- Alerts/Notifications
- Activity Tracking
- Disaster Recovery
- Multiple Format Support
- Change Management
- File Management
- File Sharing
- Document Management
- Document Automation
- Third-Party Integrations
- Access Controls/Permissions
- Data Import/Export
- Audit Trail
- Role-Based Permissions
- Audit Management
- API
- Rules-Based Workflow
- Electronic Signature
- Document Review
- Full Text Search
- Revision History
- Real-Time Reporting
- Forms Management
- Document Generation
- SSL Security
- Content Management
- Access Expiration Management
- Optical Character Recognition
- Document Classification
- Metadata Extraction
- Commenting/Notes
- Document Editing
- File Recovery
- Offline Access
- Annotations
- Compliance Tracking
- Email Management
- Customizable Branding
- Document Capture
- File Conversion
- Document Storage
- Tagging
- Automated Scheduling
- Metadata Management
- Document Templates
- Autosave
- For Engineering Documents
- Training Management
- Version Rollback
- Digital Signature
- Status Tracking
- Version Comparison
- Document Check-in/Check-out

**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps
- Video Support

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Content Library
- Access Controls/Permissions
- AI Copilot
- Information Governance
- Drag & Drop
- Collaboration Tools
- Reporting/Analytics
- Data Capture and Transfer
- Indexing
- Filtering
- Electronic Signature
- Version Control
- Mobile Access
- Document Storage
- Generative AI
- Approval Process Control
- Single Sign On
- Image Editing
- Customizable Branding
- Search/Filter
- Tagging
- Audit Trail
- Document Review
- Activity Tracking
- Activity Dashboard
- Archiving & Retention
- Secure Data Storage
- Configurable Workflow
- SSL Security
- Alerts/Notifications
- Data Synchronization
- Secure Login
- Content Delivery
- Two-Factor Authentication
- Customizable Templates
- Mobile Capture
- Offline Access
- Templates
- File Sharing

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs
- Activity Tracking
- Progress Tracking
- Screen Sharing
- Real Time Editing

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security
- Calendar Management
- File Management
- Document Management
- Communication Management
- Workflow Management
- Content Management
- Project Management
- Email Management
- Version Control
- Approval Process Control
- SSL Security
- Task Management
- Website Management
- Secure Data Storage

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Additional Functionality**
- Data Import/Export
- Search/Filter
- Audio/Video Conferencing
- Content Library
- Mobile Access
- Document Templates
- AI Copilot
- @mentions
- Data Synchronization
- Real-Time Notifications
- Prioritization
- Customizable Branding
- Commenting/Notes
- Chat/Messaging
- Configurable Workflow
- Electronic Signature
- Activity Dashboard
- Single Sign On
- Task Planning
- Alerts/Notifications
- Drag & Drop
- Reporting & Statistics
- Two-Factor Authentication
- Encryption
- Access Controls/Permissions
- Collaboration Tools
- Task Scheduling
- Generative AI
- Archiving & Retention
- Content Publishing Options
- Document Classification

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management
- Template Management
- Document Management
- Metadata Management
- Content Management
- Workflow Management
- Compliance Management
- Digital Asset Management
- Task Management
- File Management
- Forms Management
- SEO Management
- Audit Management
- Website Management
- User Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

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