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OpenText Automation Center

By OpenText

3.8 out of 5 stars

How would you rate your experience with OpenText Automation Center?

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OpenText Automation Center Reviews & Product Details

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OpenText Automation Center Reviews (12)

Reviews

OpenText Automation Center Reviews (12)

3.8
12 reviews

Pros & Cons

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Pritam N.
PN
Small-Business (50 or fewer emp.)
"I find dependency problem It's can't work without SA or WSUS server otherwise it's work well"
What do you like best about OpenText Automation Center?

Risk Management Patch Management.

DCA enables centralized IT departments etc Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

I find a dependency problem it can't work without SA or WSUS server Review collected by and hosted on G2.com.

Farah K.
FK
Software Developer
Small-Business (50 or fewer emp.)
"New Experience using Micro Focus Robotic Process Automation"
What do you like best about OpenText Automation Center?

If other RPA needs 100 machines to run 100 bots concurrently while IBM RPA only needs such as 7 machines to run 100 bots with huge savings on 93 hardware and operational cost. Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

IVA chatbots are a new differentiator from other competitors that need more understanding on how to use them. Review collected by and hosted on G2.com.

Rolf F.
RF
Daglig leder (CEO) & Partner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to build and use RPA workflows to automate manual processes"
What do you like best about OpenText Automation Center?

The RPA Design Studio makes it easy to build workflows consisting of UI and API steps, to automate not just tasks, but complete processes across the entire business landscape. That robots are licensed as "employees", with the possiblity to buy "overtime hours" when needed, makes it simple to manage them. The Self Service portal, very similar to the SMAX service portal, makes RPA flows easily available to any employee. Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

Micro Focus RPA is not yet available in a SaaS-model, since it is not a multi-tenant product. This means that customers must set up their own infrastructure for RPA (on-premise or outsourced). Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"OpenText Metastorm BPM"
What do you like best about OpenText Automation Center?

Easy to use by developers. Desktop Client is friendly to developers Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

The tool requires deep technical knowledge to create proper diagrams, which makes it difficult to be understood by business stakeholders Review collected by and hosted on G2.com.

Mujeebu R.
MR
Technical Test Lead
Enterprise (> 1000 emp.)
"Micro focus - Service infrastructure automation"
What do you like best about OpenText Automation Center?

- The Micro focus data center automation is used to automate the end to end infrastructure services by providing multiple vendor support and advanced vulnerability risk management. Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

- The cost of Micro focus data center automation is little expensive compared to other orchestration tools.

- The time taken for customisation as per the requirements is little tricky. Review collected by and hosted on G2.com.

AU
CTO
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Feature Packed RPA for the Enterprise"
What do you like best about OpenText Automation Center?

The drag and drop configuration of automations, plus the vast library of operations and the recording capability. Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

The learning curve can be steep, but any tool of this caliber will the same. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Enterprise (> 1000 emp.)
"The Best solution for automating for your IT Proceses"
What do you like best about OpenText Automation Center?

It has lots of integrations with other tools and softwares.

It is very easy to install and use.

The trainings is also very good. Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

The Micro Focus support is very bad. The support engineers only want logs. they do not serve solutions. Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Enterprise (> 1000 emp.)
"Micro Focus Data Center Automation Services"
What do you like best about OpenText Automation Center?

I like the advantages that it brings and the impact to the company eg

a)Faster provisioning-Automate server builds, eliminate manual hand-offs

b)Reduction in staff requirements-Through automated patching and compliance

c) Faster provisioning-Automate server builds, eliminate manual hand-offs Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

At this point i do not dislike anything , I have also received good feedback from my colleagues in the industry. Review collected by and hosted on G2.com.

David G.
DG
Consultor IT
Mid-Market (51-1000 emp.)
"Microfocus Operation Orchestation"
What do you like best about OpenText Automation Center?

Orchestration enables automation in diferents ways:

1. Runbook automation – automation of common and repeatable IT processes across all

infrastructure tiers, IT groups, and system

2. Integrated automation of applications, servers, networks, storage, and common processes

across the data center.

3. Automation of the business service, with continuous control of each phase of the service life

cycle, across the data center and client end points.

All this tihing point to the follows benefits:

a. Reduced operational cost with automation of common tasks and processes

b. Improved service quality with accelerated incident resolution

c. Reduced risk and errors during change execution

d. Improved audit compliance through documentation generation and reporting

d. Integration with current IT environment to ensure minimal impact on procedures and tools Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

It is necessary to add graphical elements that allow to improve the interaction between flows and end users during the execution Review collected by and hosted on G2.com.

Kedar B.
KB
Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Complete Operations Automation tool one can wish for."
What do you like best about OpenText Automation Center?

Feature , function and advantages of tool compared to other tools in market Review collected by and hosted on G2.com.

What do you dislike about OpenText Automation Center?

Deployment process which has many components to get it fully functional. Review collected by and hosted on G2.com.

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