OpenText™ Core Infrastructure Observability is a SaaS-based solution designed to provide comprehensive monitoring and observability across both cloud and on-premises infrastructures. It enables IT teams to swiftly discover, monitor, and unify views of diverse infrastructure components, facilitating rapid problem resolution and ensuring optimal performance. Key Features and Functionality: - Guided Workflows: Empowers users with role-specific observability tools, enhancing expertise and accelerating issue resolution. - AI-Powered Anomaly Detection: Utilizes multivariate anomaly detection to proactively identify potential issues before they escalate, minimizing downtime and service disruptions. - Unified Monitoring: Discovers and monitors a wide range of resources, including cloud services, containers, virtualization, databases, middleware, and networks, providing a holistic view of infrastructure performance. - Service Mapping with Application Topology: Visualizes dynamic application services through real-time discovery, enabling effective troubleshooting in complex cloud environments. - Integration with ITSM Tools: Offers bidirectional integration with IT Service Management tools, enhancing collaboration and keeping teams synchronized. Primary Value and Problem Solved: OpenText Core Infrastructure Observability addresses the challenges of managing complex, hybrid IT environments by offering a unified, real-time view of infrastructure health. By integrating AI-driven anomaly detection and guided workflows, it empowers IT teams to proactively detect and resolve issues, reducing downtime and improving service reliability. This solution bridges the gap between cloud and on-premises monitoring, ensuring seamless operations across diverse infrastructures.