--- title: OpenText Core Fax Reviews meta\_title: 'OpenText Core Fax Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how OpenText Core Fax works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # OpenText Core Fax Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OpenText Core Fax but has limited features. Are you part of the OpenText Core Fax team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and improves security. XM Fax is available either on-premises or via certified ISO/IEC 27001:2013 and PCI DSS compliant cloud solution. XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX, PCI DSS, and other regulations through features like an event log and optional zero retention. Integrations with MFPs, EMR/EHR solutions, and Exchange/Outlook, as well as free XM Fax iOS/Android mobile apps, further simplify workflows. OpenText is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud fax solutions enable businesses to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. The company serves businesses, enterprises, and service providers through a global team of customer-focused employees. Its solutions are deployed worldwide across a number of sectors, including education, finance, government, healthcare, manufacturing, retail, and legal services. * * * Seller [OpenText](https://www.g2.com/sellers/opentext) Discussions [OpenText Core Fax Community](https://www.g2.com/products/opentext-core-fax/discuss) Languages Supported German, English, French, Italian, Portuguese, Russian, Spanish Solution Type Best-of-Breed Overview by Evelyne Rousseau (Marketing Director at Cognibox) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 19 months [ View More Pricing Information ](https://www.g2.com/products/opentext-core-fax/pricing) ## Top-Rated Alternatives [ ![Documo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Documo") Documo 4.6/5(230) ](https://www.g2.com/products/documo/reviews) [ ![HelloFax](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HelloFax") HelloFax 4.5/5(57) ](https://www.g2.com/products/hellofax/reviews) [ ![CocoFax](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CocoFax") CocoFax 4.6/5(188) ](https://www.g2.com/products/cocofax/reviews) [ View All Alternatives ](https://www.g2.com/products/opentext-core-fax/competitors/alternatives) ## User Insights Average based on 53 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) TT Tony T. Mid-Market (51-1000 emp.) 4/9/2020 "XMedius roll out to over 200 people across 11 locations was flawless" 5/5 What do you like best about OpenText Core Fax? Porting numbers, getting new numbers, and user/group setup Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? there are no downsides that i have found Review collected by and hosted on G2.com. Recommendations to others considering OpenText Core Fax: Port existing numbers where possible Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? High cost of analog lines and security of faxes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JB Joffrey B. CTO Mid-Market (51-1000 emp.) 10/15/2019 "Easy to use and peace of mind" 5/5 What do you like best about OpenText Core Fax? It's really «set it up and forget»! Handling different fax lines, fax boards, etc is always an annoying but necessary tasks. One must also try to evaluate how many lines will you need for a fax destination, in order to avoid oversaturation. And then, if you are on SIP trunks, you get other difficulties linked to the fax protocols. With XMedius, you don't need to ponder about any of this. You get an excellent Fax Server systems in which you can configure different groups, have any number of simultaneous calls coming in to the same destination, it doesn't ring busy ever. Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? We have not found anything to dislike at this time. Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? see my comments above but battling issues with T38 protocols are now things of the past. By leveraging the fax server and assigning people responsible of the fax distribution, we are also reducing a lot of the useless printing that occurred in the past as well as eliminating the "lost fax" when someone pics up documents that are not theirs. We also were able to secure faxes that are confidential by simply adding a DID and a fax user group, without having to deploy additional fax machines or fax boards. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 7/17/2020 "Love using Xmedius." 5/5 What do you like best about OpenText Core Fax? It never has any glitches and is seamless. Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? I like to get connected to some in support when I have issues. But I have to wait for a long time to do so. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Core Fax: None Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? We save so much on paper. Everything comes to the shared mail box. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Adrian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian H.") AH Adrian H. Systems Engineer Enterprise (\> 1000 emp.) 5/20/2020 "Easy to use Fax Solution" 5/5 What do you like best about OpenText Core Fax? XM Fax is easy to use. The ability to get your faxes delivered to your outlook email inbox is a fantastic feature. Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? Configuration complexity for Technology dept. Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? Sending and receiving faxes are easily achieved. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Damien F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damien F.") DF Damien F. Senior Network Administrator Information Technology and Services Mid-Market (51-1000 emp.) 8/15/2019 "Xmedius ROCKS!" 5/5 What do you like best about OpenText Core Fax? Super Fast support, professional and extreme stable system to support all your business needs. Easy to manage console. easy to implement. very minimum system requirement works well with SiP trunk and PRI Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? we have it for the 4th years already - 0 issue. Nada...ZIP. the support and sales are always there whenever you need them. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Core Fax: Georges B, should be you one and the only person you should be asking for. He will learn and understand you business needs "Just like that" Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? they have all the fax solution that can definitely resolve your daily needs. we receive and send over hundred faxes a day. auto convert to searchable PDF without a glitch. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mustafa Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Z.") MZ Mustafa Z. Director Of Information Technology Mid-Market (51-1000 emp.) 2/13/2020 "We're glad we made the switch fro XM Fax" 5/5 What do you like best about OpenText Core Fax? Easy of use, fax from desktop, maintenance free Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? Nonthing, We like everything about XM Fax Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? No need for dedicated fax machines or POTS lines Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 11/7/2019 "Freedom from the fax machine" 5/5 What do you like best about OpenText Core Fax? Waiting around the fax machine is a thing of the past. The power of XM Fax in your pocket breaks the tether and the game of waiting around the fax machine or saying...did it come in, did it come in yet. Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? I haven't used it enough yet to find a flaw. Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? Send and receive fax documents directly from phone to places that are fax only recipients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") AC Verified User in Computer Hardware Mid-Market (51-1000 emp.) 8/6/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Secure, Mature, and the future of an old technology" 5/5 What do you like best about OpenText Core Fax? The routing rules to allow some offices to send faxes to printers automatically versus others going to an admin really shows the flexibility of the product. Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? I wish the interface, especially of the Windows apps, got a modern facelift. The mobile app doesn't apply proper contrast algorithms so everything comes in horribly speckled and difficult to read. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Core Fax: I recommend exploring getting a new fax number rather than porting because the telcos are sometimes very difficult to work with. If you're planning to port a number, start the process 3-4 weeks ahead of your target date. Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? How old is landline technology? It's nice to move away from those shackles. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") UO Verified User in Online Media Small-Business (50 or fewer emp.) 3/4/2020 "Quick and Precise" 5/5 What do you like best about OpenText Core Fax? I like that is is much faster to fax this way. The old took a while and would not properly go through. Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? I wish we could all have our own fax numbers. Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? I have not had any problems with XM Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 11/6/2019 "Very functional system." 4/5 What do you like best about OpenText Core Fax? Local site admin GUI is very useful. Also the web GUI has the most of the admin functions. So remote desktop to the actual windows interface is not required. Review collected by and hosted on G2.com. What do you dislike about OpenText Core Fax? No search functions within the GUI. Therefore you have to sort the numbers and pick different pages to find the number you're looking for. Review collected by and hosted on G2.com. What problems is OpenText Core Fax solving and how is that benefiting you? Consolidate analog fax services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about OpenText Core Fax? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OpenText Core Fax ](https://www.g2.com/products/opentext-core-fax/discussions/new) JD James Davis • Last activity over 3 years ago Is MAC on the roadmap for the Xmedius App? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/29972-is-mac-on-the-roadmap-for-the-xmedius-app) [ View all Discussions ](https://www.g2.com/products/opentext-core-fax/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 19 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/opentext-core-fax/pricing) OpenText Core Fax Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1690e90d3b34e5682247349555a8ab59/opentext-fax-rightfax.jpeg "Product Avatar Image") OpenText Fax (RightFax) 4.1/5(22) [ Compare Now ](https://www.g2.com/compare/opentext-core-fax-vs-opentext-fax-rightfax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cd58329d7e739dd6906bc8f984a88e14/hellofax.png "Product Avatar Image") HelloFax 4.5/5(57) [ Compare Now ](https://www.g2.com/compare/hellofax-vs-opentext-core-fax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a654305de0dd720b0f32e3ee030c3297/documo.png "Product Avatar Image") Documo 4.6/5(230) [ Compare Now ](https://www.g2.com/compare/documo-vs-opentext-core-fax) ##### ##### OpenText Core Fax Features Documents Editing Storage Sending Fax Number Existing Numbers Cross-Platform Sending [ View More Features ](https://www.g2.com/products/opentext-core-fax/features) ##### Categories on G2 [Online Fax](https://www.g2.com/categories/online-fax) ##### Explore More [Which document databases support ACID transactions and data consistency guarantees at scale?](https://www.g2.com/discussions/which-document-databases-support-acid-transactions-and-data-consistency-guarantees-at-scale)[Best CDP platforms](https://www.g2.com/discussions/your-top-picks-for-best-customer-data-platforms-in-2025)[best cloud infrastructure monitoring software](https://www.g2.com/discussions/what-s-the-best-cloud-infrastructure-monitoring-software) [Best app for company reputation management](https://www.g2.com/discussions/what-s-the-best-app-for-company-reputation-management)[Which auditing services platforms have genuinely outstanding customer support and comprehensive training resources?](https://www.g2.com/discussions/which-auditing-services-platforms-have-genuinely-outstanding-customer-support-and-comprehensive-training-resources)[What is the highest-rated enterprise service bus for rapid legacy system connectivity in financial services?](https://www.g2.com/discussions/what-is-the-highest-rated-enterprise-service-bus-for-rapid-legacy-system-connectivity-in-financial-services) [Show MoreShow Less](javascript:void(0);)