OpenText™ Core Application Observability is a SaaS-based solution designed to provide comprehensive insights into both cloud-native and traditional applications. By leveraging the OpenTelemetry standard, it enables organizations to collect and analyze telemetry data—such as logs, metrics, and traces—without the constraints of vendor lock-in. This approach facilitates faster detection and resolution of performance issues, empowering IT operations teams, Site Reliability Engineers (SREs), and central IT staff to maintain optimal application performance.
Key Features and Functionality:
- Code-Level Trace Analysis: Visualizes microservice statuses and transaction latencies, aiding in the identification of performance bottlenecks.
- Automatic Correlation of Metrics, Logs, and Traces: Integrates various telemetry data to provide root cause insights without the need to navigate multiple tools.
- AI-Powered Anomaly Detection: Utilizes artificial intelligence to detect anomalies, uncovering hidden patterns and relationships that may not be evident through individual data analysis.
- Service Mapping with Application Topology: Offers real-time visualization of application services, facilitating effective troubleshooting in dynamic cloud environments.
Primary Value and Problem Solved:
OpenText Core Application Observability addresses the challenge of monitoring and managing complex, distributed applications by providing a unified, vendor-neutral observability platform. Its integration with OpenTelemetry ensures flexibility and portability across various toolsets, enabling organizations to expand their observability coverage without disrupting existing processes. By delivering actionable insights and facilitating rapid root cause analysis, it helps reduce mean time to repair (MTTR), enhances application reliability, and supports cost-effective monitoring at scale.