Recommendations to others considering OpenText Content Management:
The OpenText ECM software platform provides the tools the electronic content management community needs with a user experience your business customers will adopt. OpenText, as a vendor, is very stable and well-capitalized. However, this solution suite is not the cheapest in the market, by far. Evaluate your enterprise information management program requirements well, and where your organization will see true value for money. Purchase an ECM solution based upon those needs, and the trust you place in your software vendor. Review collected by and hosted on G2.com.
What problems is OpenText Content Management solving and how is that benefiting you?
1) Records Management: records lifecycle automation and bulk content migration / logged deletion according to defined records retention schedules based upon ISO 15489 principles. Could not cost-effectively implement this RM Program requirement using previous enterprise software tools. This effort applies to both physical and electronic records.
2) Document Control: integration of engineering document control activity with a centralized electronic records repository, to unify execution of information management policy and program tasks across the organization and through multiple internal stakeholder communities.
3) Physical Objects Management: managing inventories and circulating content from physical records collections stored at third-party records centers.
4) eDiscovery: Flagging, locking down, and distributing to identified parties electronic documents due for use within legal dispute resolution.
5) Personal Information Protection: Providing enterprise compliance with Canada's Personal Information Protection and Electronic Documents Act for personally-identifying Canadian business content, while also complying with the U.S. PATRIOT Act for U.S.-sourced business data. Review collected by and hosted on G2.com.
