# Best Business Process Management Software *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* Business process management (BPM) software defines, automates, and reports on processes that optimize businesses and deliver on company goals. These tools aid in improving workflows and enhancing overall efficacy in day-to-day functions. BPM systems define processes spanning an entire company’s operations and subsequently monitor those processes. These tools can also be used to automate processes. The strength of BPM systems lies in their ability to provide an overview of the entire company, rendering them suitable for use by any department. However, they are commonly favored by operations teams. BPM systems can incorporate case management features, leading to common integrations with [CRM software](https://www.g2.com/categories/crm). While BPM software shares features and functionalities with other solutions, it is crucial to understand the differences between various offerings. Although both BPM systems and [workflow management software](https://www.g2.com/categories/workflow-management) facilitate the definition and management of sequences of business activities and tasks, the former is distinguished since it provides users the ability to get a broader picture of all the processes in an organization. While workflow management is a component of BPM, it is more about task management and how repeatable, less complex individual processes get accomplished. Businesses looking to create internal applications to streamline processes and automate tasks can utilize [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) like low-code and no-code development platforms. These platforms sometimes have tools that assist in building process automation into applications. Solutions specifically tailored for building applications for a process automation use case are called [digital process automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa) software. Finally, businesses simply looking to map and mine their processes through diagramming, process discovery, and more can take advantage of [process mining software](https://www.g2.com/categories/process-mining). To qualify for inclusion in the Business Process Management (BPM) category, a product must: - Capture business processes, both software and human, outside of the context of automation - Use business process model and notation (BPMN) - Allow the creation of business rule logic - Provide tools for mapping and monitoring execution performance - Give users the ability to automate business processes - Have the ability to create forms and other basic interfaces in a digital format or allow for integrations with other tools for the data ## How Many Business Process Management Software Products Does G2 Track? **Total Products under this Category:** 180 ### Category Stats (May 2026) - **Average Rating**: 4.53/5 - **New Reviews This Quarter**: 252 - **Buyer Segments**: Mid-Market 44% │ Small-Business 34% │ Enterprise 22% - **Top Trending Product**: SoftExpert Suite (+0.091) *Last updated: May 31, 2026* ## How Does G2 Rank Business Process Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,200+ Authentic Reviews - 180+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Business Process Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) | 4.4/5.0 (1,039 reviews) | Microsoft 365 process automation | "[Reliable No-Code Automations with Seamless Microsoft 365 Integration](https://www.g2.com/survey_responses/microsoft-power-automate-review-12826550)" | | 2 | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5.0 (1,205 reviews) | Document-driven workflow automation | "[Document Management and Automation](https://www.g2.com/survey_responses/laserfiche-review-3536890)" | | 3 | [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) | 4.5/5.0 (533 reviews) | Form-led approvals and task routing | "[Streamlines Church Communications Efficiently](https://www.g2.com/survey_responses/jotform-workflows-review-12838577)" | | 4 | [Bizagi](https://www.g2.com/products/bizagi/reviews) | 4.6/5.0 (300 reviews) | Visual process modeling and workflow improvement | "[Bizagi Simplifies BPMN Process Mapping and Keeps Teams Aligned](https://www.g2.com/survey_responses/bizagi-review-12794183)" | | 5 | [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) | 4.9/5.0 (61 reviews) | No-code process automation and visibility | "[Automation and Efficiency](https://www.g2.com/survey_responses/auraquantic-review-10770192)" | | 6 | [Appian](https://www.g2.com/products/appian/reviews) | 4.5/5.0 (422 reviews) | Enterprise low-code process automation | "[Empowers Workflow Efficiency, but Customization Could Improve](https://www.g2.com/survey_responses/appian-review-12869419)" | | 7 | [Quixy](https://www.g2.com/products/quixy/reviews) | 5.0/5.0 (130 reviews) | No-code workflow and app building | "[Quixy Makes Building Custom Apps Fast with an Intuitive Drag-and-Drop Interface.](https://www.g2.com/survey_responses/quixy-review-12876858)" | | 8 | [Camunda](https://www.g2.com/products/camunda/reviews) | 4.5/5.0 (316 reviews) | Developer-led process orchestration | "[Camunda: Scalable Flexibility with Some Adoption Challenges](https://www.g2.com/survey_responses/camunda-review-12624528)" | | 9 | [Nintex](https://www.g2.com/products/nintex-nintex/reviews) | 4.3/5.0 (1,272 reviews) | Low-code workflow and document automation | "[Boosts Productivity with No-Code Automation](https://www.g2.com/survey_responses/nintex-review-12454818)" | | 10 | [Emakin](https://www.g2.com/products/emakin/reviews) | 4.9/5.0 (28 reviews) | — | "[Emakin within BPM Platforms](https://www.g2.com/survey_responses/emakin-review-12308155)" | ## Which Business Process Management Software Is Best for Your Use Case? - **Leader:** [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - **Highest Performer:** [Quixy](https://www.g2.com/products/quixy/reviews) - **Easiest to Use:** [Emakin](https://www.g2.com/products/emakin/reviews) - **Top Trending:** [Camunda](https://www.g2.com/products/camunda/reviews) - **Best Free Software:** [Nintex](https://www.g2.com/products/nintex-nintex/reviews) ## Which Type of Business Process Management Software Tools Are You Looking For? - [Business Process Management Software](https://www.g2.com/categories/business-process-management) *(current)* - [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) - [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa) - [Workflow Management Software](https://www.g2.com/categories/workflow-management) --- **Sponsored** ### Moxo Moxo is the AI orchestration platform built for business operations teams. From manual coordination to intelligent orchestration, Moxo transforms the way organizations run complex processes. The old way relies on scattered emails and manual follow-ups; the Moxo way keeps every step clear, connected, and accountable. We put human actions and decisions at the center of workflows, while AI and automation clear the manual work behind the scenes. By connecting people, systems, and AI, Moxo drives the right actions, from the right people, at the right time —whether it’s client onboarding, multi-party approvals, or ongoing account management. Business teams can eliminate bottlenecks, reduce drop-offs, and keep critical milestones moving forward. Trusted by leading global enterprises across financial services, consulting, legal, and healthcare, Moxo is the smarter way to orchestrate mission-critical workflows with confidence. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=163&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=16700&secure%5Bresource_id%5D=163&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-process-management&secure%5Btoken%5D=3cfcb3b7c284529761c2852bd3506e5af95332612de6666df8ef26b30f99f732&secure%5Burl%5D=https%3A%2F%2Fwww.moxo.com%2Fproduct%2Foverview&secure%5Burl_type%5D=paid_promos) --- ## Buyer Guide: Key Questions for Choosing Business Process Management Software Software ### How should I choose Business Process Management software? Based on my evaluation of review patterns, I recommend starting with the process problem that creates the most rework. If the project is tied to ERP, CRM, billing, or data migration, prioritize implementation depth, integration history, and reporting support. If the need is operational, focus on workflow ownership, training, handoffs, and how the vendor handles scope changes after kickoff. ### What trends are shaping Business Process Management software right now? From my evaluation of reviewer patterns and current market sources, several themes stand out in BPM: - **AI-assisted process documentation:** BPM teams are using AI to draft, update, and classify process knowledge faster. - **Process mining as proof:** More teams are using execution data to find gaps between the documented process and the way work actually happens. - **Compliance inside process design:** Review, approval, and control steps are being built into workflows earlier. - **BPM tied to automation:** Process design is becoming closer to system implementation, integration, and workflow automation. - **Role-based process access:** Teams want process knowledge that employees can use in daily work, not static documents that only specialists read. ### What does Business Process Management software do? I define Business Process Management software as a set of tools and services that help teams design, run, monitor, and improve business processes. It serves as an operating layer for work that spans departments, systems, and external partners. These platforms often support process mapping, workflow planning, implementation work, reporting, migration, and customer or operational service flows. Instead of managing process work through scattered updates, manual trackers, and unclear ownership, teams get a structured environment for planning, assigning, and reviewing how work gets done. ### Why do businesses use Business Process Management software? Businesses use Business Process Management software when process work becomes too large or technical to manage through informal coordination. In the G2 reviews I evaluated, users often describe BPM as useful during implementations, system upgrades, data projects, outsourced operations, and customer support programs. Several benefits come up often in the reviews: - Users like having a clear delivery plan when rolling out ERP, CRM, billing, or support systems. - Many mention access to skilled teams for implementation, configuration, analytics, and migration work. - Support quality matters — users call out responsive teams and clear issue handling. - Buyers used BPM tools and partners to reduce internal strain when workflows crossed IT, operations, finance, and service teams. The main friction points appear around pricing, contract scope, configuration limits, and team handoffs. ### Who uses Business Process Management software primarily? After reviewing user patterns, I found that BPM software supports teams that are close to process ownership, system delivery, or operational change. - **IT teams:** Use BPM software for implementation, integration, migration, and technical support. - **Operations teams:** Use it to structure repeatable workflows and service delivery. - **Finance teams:** Rely on it during ERP, billing, reporting, and approval-related projects. - **Analytics teams:** Use related services for database work, data quality, and reporting needs. - **Customer service teams:** Use BPM tools for support workflows, help desk operations, and communication processes. This category fits best when business users and technical teams need to work from the same process plan. ### What types of Business Process Management software should I consider? Based on the way G2 reviewers describe the category, BPM software usually falls into several practical groups: - **Enterprise implementation platforms and partners:** Best for ERP, CRM, billing, SAP, Salesforce, and Workday-related work. - **Process consulting and managed service providers:** Best for planning, delivery, staffing, training, and ongoing operational support. - **Data and analytics-focused BPM solutions:** Best for migration, reporting, database work, and performance tracking. - **Customer operations tools:** Best for help desk workflows, BPO training, support operations, and messaging-based service programs. The right fit depends on the specific process problem, the systems involved, and the level of outside support needed. ### What are the core features to look for in Business Process Management software? From the G2 review patterns I evaluated, Business Process Management software's core capabilities include: - Process mapping and workflow planning tools that translate operations into structured, repeatable flows. - Implementation and configuration support that reduces setup complexity at the start. - Task ownership and resource management for clear accountability across process steps. - Data migration and system integration support for connecting existing tools and records. - Reporting and analytics that surface process performance and identify bottlenecks. - Training and documentation support that drives adoption beyond initial rollout. - Customer support workflow tools for organizations where service operations are part of the use case. - Security and access controls that protect sensitive business data across user roles. It is worth asking how the vendor handles change requests, since several users point to friction when scope, pricing, or configuration needs shift after kickoff. --- ## What Are the Top-Rated Business Process Management Software Products in 2026? ### 1. [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,039 **Why buyers love it?:** After I reviewed Microsoft Power Automate’s G2 feedback, I placed it around automating repetitive work across Microsoft apps and connected systems. Reviewers call out prebuilt connectors, custom HTTP calls, approval flows, Power Apps connections, and data transfer between systems. A good match for teams that want BPM workflows close to Microsoft 365 and Power Platform. ### What Do G2 Reviewers Say About Microsoft Power Automate? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of Microsoft Power Automate, making automation accessible without any coding experience. - Users love the **time-saving automation** capabilities of Power Automate, streamlining workflows and enhancing productivity effectively. - Users commend the **easy integrations** of Microsoft Power Automate, streamlining workflows across Teams, Outlook, and SharePoint effortlessly. - Users appreciate the **seamless integrations** of Power Automate, effortlessly automating tasks across Microsoft applications. - Users find Microsoft Power Automate to be an excellent tool for **process automation** , enhancing efficiency and saving time. **Cons:** - Users find **Power Automate's complexity** challenging, especially with debugging, data formatting, and advanced features saturation. - Users often experience **slow performance** with Power Automate, particularly when navigating its interface and handling complex workflows. - Users report frustration with **rigidity and bugs** , leading to a complicated experience and slow performance in Power Automate. - Users find Microsoft Power Automate **expensive** and face challenges with licensing complexities and data management limitations. - Users experience **software bugs** in Power Automate, causing inconvenience with unscheduled failures and slow performance. #### Key Features - Process Design - Data Unification - Real-Time Process Monitoring - Custom Automation - OCR #### What Are Recent G2 Reviews of Microsoft Power Automate? **"[Reliable No-Code Automations with Seamless Microsoft 365 Integration](https://www.g2.com/survey_responses/microsoft-power-automate-review-12826550)"** **Rating:** 4.5/5.0 stars *— Swati J.* [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-12826550) --- **"[Easy Drag-and-Drop Workflow Automation That Fits Perfectly in the Microsoft Stack](https://www.g2.com/survey_responses/microsoft-power-automate-review-12836935)"** **Rating:** 5.0/5.0 stars *— Tanzim S.* [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-12836935) --- #### What Are G2 Users Discussing About Microsoft Power Automate? - [What is Microsoft Power Automate used for?](https://www.g2.com/discussions/what-is-microsoft-power-automate-used-for) - 3 comments - [How do I install Microsoft Power automate?](https://www.g2.com/discussions/how-do-i-install-microsoft-power-automate) - 2 comments - [What are the features of RPA?](https://www.g2.com/discussions/winautomation-by-softomotive-what-are-the-features-of-rpa) ### 2. [Laserfiche](https://www.g2.com/products/laserfiche/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,205 **Why buyers love it?:** Laserfiche’s G2 reviews gave me a clear read on document-heavy process automation with forms, records, and approvals. Users point to document management, workflow automation, form routing, records handling, search, and reporting as parts of the same process environment. Works well for organizations that need business processes tied closely to documents and compliance records. ### What Do G2 Reviewers Say About Laserfiche? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Laserfiche, enabling effortless implementation and streamlined process management. - Users appreciate the **ease of process automation** with Laserfiche, enabling quick and compliant workflow creation. - Users value the **automation capabilities** of Laserfiche, streamlining forms processes and enhancing document management efficiency. - Users value the **robust and flexible workflow management** features of Laserfiche, enhancing automation and integration across systems. - Users value the **intuitive document management** of Laserfiche, which enhances organization and streamlines workflows effectively. **Cons:** - Users mention a **small learning curve** with Laserfiche, especially for first-time users navigating the system. - Users face a **small learning curve** with Laserfiche, making initial navigation and usage challenging for newcomers. - Users find the **missing features** in the unlicensed version limit functionality and complicate the setup process. - Users express frustration about **update issues** , as staying current with Laserfiche's rapid growth can be challenging. - Users express frustration over the **limited functionality** in Laserfiche, wishing for more basic process tools and ease of use. #### Key Features - Accessibility - Process Design - Process Overview - Color - Upload #### What Are Recent G2 Reviews of Laserfiche? **"[Document Management and Automation](https://www.g2.com/survey_responses/laserfiche-review-3536890)"** **Rating:** 4.5/5.0 stars *— Matthew D.* [Read full review](https://www.g2.com/survey_responses/laserfiche-review-3536890) --- **"[Robust and Reliable](https://www.g2.com/survey_responses/laserfiche-review-10968098)"** **Rating:** 4.5/5.0 stars *— Holly V.* [Read full review](https://www.g2.com/survey_responses/laserfiche-review-10968098) --- #### What Are G2 Users Discussing About Laserfiche? - [What is Laserfiche used for?](https://www.g2.com/discussions/what-is-laserfiche-used-for) - [What is document imaging software?](https://www.g2.com/discussions/what-is-document-imaging-software) - 1 upvote - [How much is laserfiche?](https://www.g2.com/discussions/how-much-is-laserfiche) ### 3. [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 533 **Why buyers love it?:** In Jotform Workflows’ G2 feedback, I noticed a strong fit around form-based workflows that collect data and route next steps. Reviewers call out conditional logic, dropdown-heavy forms, automated approvals, task assignment, Power BI links, and reduced manual follow-up. A practical choice for teams that want approvals and process steps to start from structured forms. ### What Do G2 Reviewers Say About Jotform Workflows? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Jotform Workflows, making setup and monitoring tasks straightforward and efficient. - Users value the **automation capabilities** of Jotform Workflows, significantly enhancing efficiency and reducing manual tasks. - Users highlight the **easy form creation** process with Jotform Workflows, appreciating its flexibility and user-friendly interface. - Users value the **easy integrations** of Jotform Workflows, enhancing their experience with seamless connections to other platforms. - Users love the **easy customization** of Jotform Workflows, allowing seamless integration and quick branding alignment. **Cons:** - Many users find the **learning curve steep** , particularly for mastering advanced features and automation in Jotform Workflows. - Users find **navigation and setup complex** , often requiring significant time to personalize notifications and configure workflows. - Users are disappointed by the **missing features** in Jotform Workflows, impacting communication, customization, and project management. - Users face **integration issues** with Jotform Workflows, limiting customizability and complicating connections with other tools. - Users experience **form issues** like slow search speeds and lack of compatibility with encrypted forms impacting workflow efficiency. #### Key Features - Process Design - Process Routing - Process Overview - Flows - Updates #### What Are Recent G2 Reviews of Jotform Workflows? **"[Easy-to-Build Forms and Workflows at a Much Lower Cost](https://www.g2.com/survey_responses/jotform-workflows-review-12812056)"** **Rating:** 4.5/5.0 stars *— Madison M.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12812056) --- **"[Streamlines Church Communications Efficiently](https://www.g2.com/survey_responses/jotform-workflows-review-12838577)"** **Rating:** 4.0/5.0 stars *— Diva D.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12838577) --- ### 4. [Bizagi](https://www.g2.com/products/bizagi/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 300 **Why buyers love it?:** Bizagi stood out to me in the G2 feedback for making process design easier to understand across business teams. Reviewers mention drag-and-drop modeling, process documentation, approvals, audit support, workflow visibility, and low-code process work. A strong fit for teams that need to map, improve, and manage business processes without making every step technical. ### What Do G2 Reviewers Say About Bizagi? *AI-generated summary from verified user reviews* **Pros:** - Users benefit from the **intuitive interface** of Bizagi, enabling seamless process modeling and automation effortlessly. - Users highlight the **effective process automation** of Bizagi, significantly improving efficiency and customer satisfaction in operations. - Users appreciate the **automation capabilities** of Bizagi, enhancing IT processes and improving overall business outcomes. - Users highlight the **efficiency** of Bizagi, noting its ease of use and quick process automation benefits. - Users appreciate the **efficient automated workflows** of Bizagi, which simplify processes and enhance overall productivity. **Cons:** - Users find the **missing pre-defined templates and integration features** in Bizagi hinder their overall experience and usability. - Users often experience **performance issues** with Bizagi, especially when handling large workflows, impacting efficiency slightly. - Users experience **slow performance** with Bizagi during complex processes and when managing large workflows. - Users find the **learning curve steep** for Bizagi, especially for complex tasks requiring technical assistance. - Users face **complexity in implementation and performance** , especially with intricate processes and data calculations. #### Key Features - Process Design - Data Unification - Process Overview - Data Migration - Lifecycle Management #### What Are Recent G2 Reviews of Bizagi? **"[Bizagi Simplifies BPMN Process Mapping and Keeps Teams Aligned](https://www.g2.com/survey_responses/bizagi-review-12794183)"** **Rating:** 4.5/5.0 stars *— Augusto S.* [Read full review](https://www.g2.com/survey_responses/bizagi-review-12794183) --- **"[Bizagi Makes Workflow Automation Easy and Fast to Set Up](https://www.g2.com/survey_responses/bizagi-review-12834161)"** **Rating:** 4.5/5.0 stars *— Josh S.* [Read full review](https://www.g2.com/survey_responses/bizagi-review-12834161) --- #### What Are G2 Users Discussing About Bizagi? - [Is bizagi open source?](https://www.g2.com/discussions/is-bizagi-open-source) - [What is bizagi engine?](https://www.g2.com/discussions/what-is-bizagi-engine) - [What is bizagi studio used for?](https://www.g2.com/discussions/what-is-bizagi-studio-used-for) ### 5. [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 61 **Why buyers love it?:** As I read AuraQuantic’s G2 feedback, its strongest role came through in no-code process automation with clear operational visibility. Review sentiment points to process modeling, workflow standardization, real-time process views, traceability, and automation across institutional processes. Well suited to teams that need to digitize business processes while keeping ownership and progress easy to track. ### What Do G2 Reviewers Say About AuraQuantic? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation efficiency** of AuraQuantic, enabling easy process automation without coding or technical skills. - Users enjoy the **real-time visibility** offered by AuraQuantic, providing peace of mind and clarity in business processes. - Users enjoy the **peace of mind** AuraQuantic provides, allowing real-time insights into business processes and progress. - Users value the **customization options** in AuraQuantic, enhancing user experience and streamlining automation efficiently. - Users enjoy the **real-time visibility** of AuraQuantic, transforming anxiety into peace of mind as they track processes seamlessly. **Cons:** - Users find the **complexity** of AuraQuantic requires significant mental effort and time to master effectively. - Users note a steep **learning curve** for AuraQuantic, requiring significant effort to navigate its complex capabilities. - Users find the **learning difficulty** of AuraQuantic challenging, requiring significant mental effort to master its complexities. - Users find the **steep learning curve** of AuraQuantic challenging, requiring significant mental effort to master its complex capabilities. #### Key Features - Process Repository - Data Unification - API Connection - Customized Branding - Data Security #### What Are Recent G2 Reviews of AuraQuantic? **"[AuraQuantic Brings Peace of Mind with Real-Time Process Visibility](https://www.g2.com/survey_responses/auraquantic-review-12320779)"** **Rating:** 5.0/5.0 stars *— Marwan K.* [Read full review](https://www.g2.com/survey_responses/auraquantic-review-12320779) --- **"[Automation and Efficiency](https://www.g2.com/survey_responses/auraquantic-review-10770192)"** **Rating:** 5.0/5.0 stars *— Amelia M.* [Read full review](https://www.g2.com/survey_responses/auraquantic-review-10770192) --- #### What Are G2 Users Discussing About AuraQuantic? - [What is AuraQuantic used for?](https://www.g2.com/discussions/what-is-auraquantic-used-for) ### 6. [Appian](https://www.g2.com/products/appian/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 422 **Why buyers love it?:** Appian’s G2 reviews led me to its fit in enterprise process automation where low-code apps, workflow logic, and data access need to work together. Reviewers highlight process modeling, case management, automation, data fabric, centralized data, and faster delivery of business applications. A solid option for teams that need BPM tied to complex enterprise workflows and system integration. ### What Do G2 Reviewers Say About Appian? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Appian, enabling intuitive workflow design without coding experience. - Users value the **automation capabilities** of Appian, enabling quick and efficient workflow creation without coding skills. - Users commend Appian's **rapid application development** process, leveraging low-code for faster and more efficient app creation. - Users value the **AI capabilities** of Appian, enhancing efficiency through automation and smart services across processes. - Users value **Appian's AI capabilities** for enhancing efficiency through automation and smart services integration. **Cons:** - Users express a desire for **expanded features** in Appian, particularly in security and automation capabilities compared to competitors. - Users find Appian to be **expensive compared to other low-code tools** , particularly for small businesses facing high licensing costs. - Users find Appian's **limited flexibility** challenging, especially concerning database integration and out-of-the-box features. - Users find **Appian's complexity** frustrating, especially in terms of version control and debugging capabilities. - Users find **limited customization** options in Appian, making it challenging to meet specific branding and interface requirements. #### Key Features - No-Code App Development - Permissions for Sharing - Process Overview - Customized Branding - Data Migration #### What Are Recent G2 Reviews of Appian? **"[Empowers Workflow Efficiency, but Customization Could Improve](https://www.g2.com/survey_responses/appian-review-12869419)"** **Rating:** 4.0/5.0 stars *— Anu B.* [Read full review](https://www.g2.com/survey_responses/appian-review-12869419) --- **"[AI Composer and AI Process](https://www.g2.com/survey_responses/appian-review-10435910)"** **Rating:** 4.0/5.0 stars *— Jai J.* [Read full review](https://www.g2.com/survey_responses/appian-review-10435910) --- #### What Are G2 Users Discussing About Appian? - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment - [What is Appian Workforce Safety used for?](https://www.g2.com/discussions/what-is-appian-workforce-safety-used-for) - [What is Appian Platform in GovCloud used for?](https://www.g2.com/discussions/what-is-appian-platform-in-govcloud-used-for) ### 7. [Quixy](https://www.g2.com/products/quixy/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 130 **Why buyers love it?:** Reviewing Quixy’s G2 product and review pages, I placed it around no-code workflow automation for teams that want to build business apps without developer-heavy setup. Users call out drag-and-drop building, workflow automation, forms, dashboards, reduced manual work, and faster process setup. A strong fit for teams that need business users to create and manage workflows with less dependence on IT. ### What Do G2 Reviewers Say About Quixy? *AI-generated summary from verified user reviews* **Pros:** - Users value the **effortless workflow automation** of Quixy, significantly reducing manual work and enhancing performance. - Users find Quixy to be an **incredibly easy** no-code platform that simplifies workflow automation and boosts efficiency. - Users appreciate the **efficiency** of Quixy, enabling quick automation of workflows and significantly reducing manual tasks. - Users appreciate the **efficiency improvements** Quixy offers, streamlining workflows and significantly reducing manual tasks. - Users appreciate the **ease of automation** with Quixy, enabling fast and efficient workflow management without coding. **Cons:** - Users experience **slow loading** issues, with occasional buffering and missed notifications impacting their overall experience. - Users report **slow performance** issues with Quixy, experiencing low refresh speed and missed notifications. - Users experience **slow refresh speeds** and occasional missed notifications, leading to a frustrating experience with Quixy. - Users experience **communication issues** with Quixy due to slow refresh speeds and missed notifications. - Users experience **email issues** such as slow refresh speeds and missed notifications, impacting their communication efficiency. #### What Are Recent G2 Reviews of Quixy? **"[Quixy Makes Building Custom Apps Fast with an Intuitive Drag-and-Drop Interface.](https://www.g2.com/survey_responses/quixy-review-12876858)"** **Rating:** 5.0/5.0 stars *— Hamisi J.* [Read full review](https://www.g2.com/survey_responses/quixy-review-12876858) --- **"[Automated our workflow](https://www.g2.com/survey_responses/quixy-review-6873231)"** **Rating:** 5.0/5.0 stars *— Sanjiv K.* [Read full review](https://www.g2.com/survey_responses/quixy-review-6873231) --- #### What Are G2 Users Discussing About Quixy? - [How do you use Quixy?](https://www.g2.com/discussions/how-do-you-use-quixy) - [Who owns Quixy?](https://www.g2.com/discussions/who-owns-quixy) - [How much does Quixy cost?](https://www.g2.com/discussions/how-much-does-quixy-cost) ### 8. [Camunda](https://www.g2.com/products/camunda/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 316 **Why buyers love it?:** Camunda’s G2 feedback pointed me toward process orchestration for technical teams managing complex flows across systems. Reviewers mention BPMN, DMN, microservice orchestration, API integrations, graphical business flows, and workflow visibility. Works well for teams that need developers and business stakeholders to model, execute, and monitor complex processes together. ### What Do G2 Reviewers Say About Camunda? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Camunda, enabling clear modeling and communication of complex processes effortlessly. - Users highlight the **seamless automation** capabilities of Camunda, making process modeling and integration intuitive and efficient. - Users value the **flexibility** of Camunda, allowing for quick adaptation to changes and evolving needs. - Users commend Camunda for its **robust process management capabilities** and responsive engineering driven by customer needs. - Users appreciate the **flexibility for integrating AI and seamless connections with existing tech stacks** using Camunda. **Cons:** - Users find the **complexity** of Camunda challenging, especially those unfamiliar with BPMN or lacking a development background. - Users find the **initial learning curve challenging** , especially non-technical users lacking sufficient documentation and guidance. - Users face **setup difficulties** with Camunda, often needing significant expertise and resources for smooth operation. - Users find the **difficult learning curve** of Camunda challenging, especially without prior BPMN or DevOps experience. - Users find Camunda **expensive** to upgrade, particularly impacting smaller teams and those new to BPMN. #### Key Features - Process Repository - Permissions for Sharing - Process Overview - Activities - Updates #### What Are Recent G2 Reviews of Camunda? **"[Innovative, Impactful Tool for Tech and Business Teams](https://www.g2.com/survey_responses/camunda-review-12863422)"** **Rating:** 5.0/5.0 stars *— Maria A.* [Read full review](https://www.g2.com/survey_responses/camunda-review-12863422) --- **"[Camunda: Scalable Flexibility with Some Adoption Challenges](https://www.g2.com/survey_responses/camunda-review-12624528)"** **Rating:** 4.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/camunda-review-12624528) --- #### What Are G2 Users Discussing About Camunda? - [What is BPM engine?](https://www.g2.com/discussions/camunda-platform-what-is-bpm-engine) - [What is BPM engine?](https://www.g2.com/discussions/what-is-bpm-engine) - [What are the BPM tools?](https://www.g2.com/discussions/camunda-platform-what-are-the-bpm-tools) ### 9. [Nintex](https://www.g2.com/products/nintex-nintex/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,272 **Why buyers love it?:** After I reviewed Nintex’s G2 feedback, I placed it around low-code workflow automation with process visibility and document support. Users mention drag-and-drop workflows, forms, approvals, document automation, process mapping, and reduced manual effort across teams. A practical choice for organizations that want business users to build repeatable workflows with governance around process design. ### What Do G2 Reviewers Say About Nintex? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Nintex, allowing non-IT staff to create solutions quickly and effectively. - Users value the **ease of automation** with Nintex, enabling streamlined workflows and significant reduction in manual tasks. - Users appreciate the **intuitive workflow management** of Nintex, enjoying its ease of use and reliable performance. - Users love the **easy setup** of Nintex, enabling quick implementation of features and smooth integration with existing systems. - Users value the **versatile capabilities** of Nintex, enabling seamless automation of both simple and complex workflows. **Cons:** - Users find Nintex's **limited features** hinder effective data manipulation and customization compared to other tools. - Users face a **learning curve** with Skuid, needing time and support to fully utilize its extensive features. - Users find Nintex to be **expensive** , particularly for smaller teams, affecting accessibility and overall satisfaction. - Users find the **complexity of workflows** in Nintex challenging, requiring extensive time and guidance to manage effectively. - Users express frustration over the **limited customization options** that hinder the ability to tailor Nintex workflows effectively. #### Key Features - Rich Media - Process Repository - Data Unification - Process Analysis - Data Migration #### What Are Recent G2 Reviews of Nintex? **"[Nintex - Best in Industry that provides Seamless SharePoint Integration That Speeds Up Workflow](https://www.g2.com/survey_responses/nintex-review-12729348)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/nintex-review-12729348) --- **"[Boosts Productivity with No-Code Automation](https://www.g2.com/survey_responses/nintex-review-12454818)"** **Rating:** 4.0/5.0 stars *— Valerie D.* [Read full review](https://www.g2.com/survey_responses/nintex-review-12454818) --- #### What Are G2 Users Discussing About Nintex? - [What is Nintex Process Platform used for?](https://www.g2.com/discussions/what-is-nintex-process-platform-used-for) - 1 comment - [What is Nintex Assuresign used for?](https://www.g2.com/discussions/what-is-nintex-assuresign-used-for) - [What is Skuid used for?](https://www.g2.com/discussions/what-is-skuid-used-for) ### 10. [Emakin](https://www.g2.com/products/emakin/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 28 **Product Description:** Emakin is a Low-Code/No-Code Business Process Management (BPM) platform that helps organisations design, automate and manage business processes without the need for extensive software development. The platform provides a visual environment where users can model workflows, integrate systems and monitor operations, enabling faster adaptation to business, operational and regulatory changes across different departments. Emakin is used by companies of all sizes, particularly in sectors such as finance, insurance, retail, healthcare, manufacturing, pharmaceutical and education. It helps them streamline routine work, eliminate manual errors and achieve consistent process execution across teams. Emakin combines workflow automation, case management and analytics capabilities within a unified system that promotes collaboration and shared visibility between business and IT users. Key capabilities include • Visual process and form design – model and configure workflows and user interfaces through an intuitive drag and drop environment • Case management and task tracking – gain full visibility into ongoing operations, monitor progress, manage exceptions and track performance indicators efficiently • Integration hub – connect enterprise systems and data sources through APIs, databases and web services for seamless interoperability • Decision and rules management – configure business rules and decision models to ensure consistent, transparent and rule based operations • Analytics and reporting – access real time dashboards and detailed insights into process performance, bottlenecks and compliance metrics Emakin enables organisations to optimise their workflows, shorten turnaround times and maintain control over complex processes. It serves as a comprehensive platform for digital transformation, supporting approvals, service requests, compliance workflows and other enterprise-wide operations with agility and precision. ### What Do G2 Reviewers Say About Emakin? *AI-generated summary from verified user reviews* **Pros:** - Users find Emakin's **ease of use** exceptional, benefiting from seamless integrations and user-friendly multi-language support. - Users applaud the **easy integrations** in Emakin, enhancing operational efficiency through seamless connections with various services. - Users value the **flexibility** of Emakin, enabling seamless adaptations to meet evolving business needs efficiently. - Users value Emakin's **seamless integration** features, enhancing operational efficiency and enabling smooth workflows with various systems. - Users appreciate the **flexibility of low-code development** in Emakin, making project implementation seamless and intuitive. **Cons:** - New users face a **steep learning curve** with Emakin, requiring initial training to utilize its advanced features effectively. - Users note a **lack of extensive customization** , which limits adaptability for various user needs and scenarios. - Users find a **steep coding difficulty** that can challenge those new to BPM tools, hindering customization efforts. - Users feel that **limited UI customization options** restrict flexibility and adaptability for various user groups. - Users find **missing features** in Emakin, indicating a need for more templates and better initial training. #### What Are Recent G2 Reviews of Emakin? **"[Scalable low-code platform for managing diverse business processes](https://www.g2.com/survey_responses/emakin-review-12638374)"** **Rating:** 5.0/5.0 stars *— Alperen M.* [Read full review](https://www.g2.com/survey_responses/emakin-review-12638374) --- **"[Emakin within BPM Platforms](https://www.g2.com/survey_responses/emakin-review-12308155)"** **Rating:** 5.0/5.0 stars *— Faruk .* [Read full review](https://www.g2.com/survey_responses/emakin-review-12308155) --- #### What Are G2 Users Discussing About Emakin? - [What is Emakin used for?](https://www.g2.com/discussions/what-is-emakin-used-for) ### 11. [Pega Platform](https://www.g2.com/products/pega-platform/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 199 **Product Description:** Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour ### What Do G2 Reviewers Say About Pega Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **robust customer support** from Pega, making integration and onboarding processes smoother and more efficient. - Users commend the **robust data management capabilities** of Pega Platform, enhancing complex process automation and integration. - Users appreciate the **ease of use** of Pega Platform, enabling automation and integration without extensive coding knowledge. - Users appreciate the **easy integration and user-friendly interface** of Pega Platform, empowering them to innovate independently. - Users value the **seamless integrations** Pega Platform offers, enhancing complex systems for effective business orchestration. **Cons:** - Users find the **strict UI customization limits** frustrating, often settling for subpar interfaces against design aspirations. - Users express frustration with the **limited features** of Pega Platform, feeling restricted in customization and design options. - Users find the **outdated interface** of Pega Platform frustrating, as it limits customization and affects performance. - Users find the **poor interface design** of Pega Platform frustrating, often hindering customization and performance efficiency. - Users struggle with the **poor UI** of Pega Platform, finding customization challenging and outdated interfaces frustrating. #### What Are Recent G2 Reviews of Pega Platform? **"[Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations](https://www.g2.com/survey_responses/pega-platform-review-12751402)"** **Rating:** 4.5/5.0 stars *— Surendra P.* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12751402) --- **"[Quick, Easy, and Highly Configurable—Pega Keeps Getting Better](https://www.g2.com/survey_responses/pega-platform-review-12711599)"** **Rating:** 4.5/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12711599) --- #### What Are G2 Users Discussing About Pega Platform? - [What is Pega Platform used for?](https://www.g2.com/discussions/pega-platform-what-is-pega-platform-used-for) - 1 comment - [Is PEGA SAAS or PaaS?](https://www.g2.com/discussions/is-pega-saas-or-paas) - [Is PEGA easy or tough?](https://www.g2.com/discussions/is-pega-easy-or-tough) - 1 comment ### 12. [Cflow](https://www.g2.com/products/cflow/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 176 **Product Description:** Cflow is an AI-powered, no-code workflow automation platform designed to simplify and optimize business processes for companies of any size. It automates approvals for tasks like Capex Requests, Check Payments, Invoices, and Purchase Orders, reducing manual work and boosting efficiency through an intuitive Visual Workflow Builder. With Cflow, businesses can shift from managing processes via emails and spreadsheets to a streamlined, automated system, significantly improving productivity while lowering operational costs. ### What Do G2 Reviewers Say About Cflow? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Cflow, effortlessly automating workflows without coding and simplifying complex processes. - Users value the **simplified automation** Cflow offers, enhancing efficiency and streamlining daily tasks effortlessly. - Users find Cflow's **workflow management capabilities** excellent, enhancing efficiency and simplifying HR processes significantly. - Users praise Cflow for its **automation efficiency** , transforming workflows and minimizing manual efforts across various processes. - Users appreciate the **streamlined process automation** in Cflow, enhancing productivity and efficiency in daily tasks. **Cons:** - Users report **performance issues** with Cflow, including slow loading times and delayed notifications on mobile. - Users note the **slow performance** of Cflow, especially during data transfers and while editing workflows. - Users often struggle with the **steep learning curve** of Cflow, which may overwhelm new users adapting to automation tools. - Users note the **limited features** of Cflow, particularly regarding advanced workflow customization and available templates. - Users experience **slow loading** times, especially when multiple workflows run simultaneously, affecting overall performance. #### What Are Recent G2 Reviews of Cflow? **"[Effortless Workflow Management with Intuitive UI](https://www.g2.com/survey_responses/cflow-review-12165424)"** **Rating:** 4.0/5.0 stars *— Arif K.* [Read full review](https://www.g2.com/survey_responses/cflow-review-12165424) --- **"[Cflow: A Smarter Way to Run Business Workflows](https://www.g2.com/survey_responses/cflow-review-12278702)"** **Rating:** 5.0/5.0 stars *— Muhammad Z.* [Read full review](https://www.g2.com/survey_responses/cflow-review-12278702) --- ### 13. [Kissflow](https://www.g2.com/products/kissflow/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 560 **Product Description:** Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations. ### What Do G2 Reviewers Say About Kissflow? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Kissflow, finding it simple to manage workflows and collaborate effectively. - Users value the **user-friendly workflow management** in Kissflow, simplifying setup and boosting efficiency without coding. - Users value the **automation features** of Kissflow, which significantly enhance workflow efficiency and collaboration across departments. - Users praise the **flexibility** of Kissflow, enhancing their procurement cycles and empowering personal workflow management. - Users value the **customization options** in Kissflow, enabling tailored workflows and improved organizational efficiency. **Cons:** - Users find Kissflow has **limited features** , missing flexibility in logics and insufficient mobile app functionality. - Users find Kissflow lacking in **essential features** , requiring reliance on external tools for legal document processing. - Users desire a **more flexible customization** option in Kissflow, especially for advanced needs and specific workflows. - Users face **integration issues** that complicate workflows and make it challenging to manage datasets effectively. - Users find **access control challenging** due to tricky permissions and inconsistent privacy features in Kissflow. #### What Are Recent G2 Reviews of Kissflow? **"[One Stop optionality for complete P2P process](https://www.g2.com/survey_responses/kissflow-review-11636638)"** **Rating:** 4.0/5.0 stars *— Saksham A.* [Read full review](https://www.g2.com/survey_responses/kissflow-review-11636638) --- **"[Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams](https://www.g2.com/survey_responses/kissflow-review-12225713)"** **Rating:** 4.0/5.0 stars *— Carlos C.* [Read full review](https://www.g2.com/survey_responses/kissflow-review-12225713) --- #### What Are G2 Users Discussing About Kissflow? - [What is Kissflow Procurement Cloud used for?](https://www.g2.com/discussions/what-is-kissflow-procurement-cloud-used-for) - [How much does Kissflow cost?](https://www.g2.com/discussions/how-much-does-kissflow-cost) - [What are the 3 basic components of workflow?](https://www.g2.com/discussions/what-are-the-3-basic-components-of-workflow) ### 14. [IBM Blueworks Live](https://www.g2.com/products/ibm-blueworks-live/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 70 **Product Description:** IBM Blueworks Live is a cloud-based business process modeling and management solution designed to help organizations identify, document, and improve their business processes through intuitive mapping and real-time collaboration. As a type of Business Process Management (BPM) software, IBM Blueworks Live is built for any company that needs a unified solution to document, analyze, and optimize their workflows. This tool serves as a single source of truth for business process documentation, providing comprehensive support for process discovery, modeling, and management. It is particularly valuable for companies looking to standardize operations, enhance collaboration, and ensure compliance in highly regulated environments. IBM Blueworks Live stands out by offering built-in support for industry-standard diagrams, such as BPMN 2.0, and real-time editing features, making it easier for teams to communicate, make decisions, and drive process improvements effectively from anywhere. Key Features and Benefits: Intuitive Process Discovery and Mapping: - Drag-and-drop interface with pre-built templates for easy process mapping. - Built-in support for BPMN 2.0 ensures standardized and clear process diagrams. - Simplifies the identification and documentation of processes, reducing time and effort. Unified Single Source of Truth: - Comprehensive process modeling and decision modeling capabilities. - Consistent and accurate documentation across the organization. - Enhances decision-making with reliable and standardized information. Real-Time Collaboration and Governance: - Instant visibility of changes, integrated chat, and audit trails for better governance. - Supports role-based access and process integrity management. - Facilitates collaboration with team members, ensuring that everyone stays aligned. Compliance and Standardization: - Helps manage regulatory compliance through structured process documentation. - Reduces the risk of compliance breaches with up-to-date and accurate process information. - Supports governance with audit trails and revision histories. Cloud-Based Accessibility: - No need for complex software installations; accessible from anywhere with internet connectivity. - Scalable and adaptable to suit both small teams and large enterprises. IBM Blueworks Live is ideal for businesses that need a reliable starting point for process improvement initiatives, enabling teams to work more efficiently while maintaining control over their operations. Its ability to provide a unified view of business processes with robust collaboration features sets it apart from other tools, helping organizations achieve higher productivity and smoother operations. ### What Do G2 Reviewers Say About IBM Blueworks Live? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **improved efficiency and readability** in process management with IBM Blueworks Live's collaboration features. - Users appreciate the **collaboration features** of IBM Blueworks Live, enhancing teamwork across different users and tools. - Users praise IBM Blueworks Live for its **ease of use** , facilitating efficient collaboration and streamlined workflows. - Users appreciate the **improved efficiency** of IBM Blueworks Live, enhancing collaboration and streamlining workflows effectively. - Users appreciate the **real-time cloud collaboration** features of IBM Blueworks Live, enhancing efficient process management. **Cons:** - Users face **missing features** like limited governance workflows and insufficient import options, impacting productivity and usability. - Users find the **high cost** of IBM Blueworks Live to be a significant drawback, especially for smaller teams. - Users find the **limited options** in IBM Blueworks Live restrict their ability to customize workflows effectively. - Users find the **complexity and learning curve** of IBM Blueworks Live challenging, impacting their initial experience. - Users experience **connectivity issues** with IBM Blueworks Live, requiring constant internet access for functionality. #### What Are Recent G2 Reviews of IBM Blueworks Live? **"[IBM Blueworks Review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10354954)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10354954) --- **"[Simplifying our work with IBM Bluework Live.](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10567320)"** **Rating:** 5.0/5.0 stars *— Rahul C.* [Read full review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10567320) --- #### What Are G2 Users Discussing About IBM Blueworks Live? - [What is IBM BlueworksLive used for?](https://www.g2.com/discussions/what-is-ibm-blueworkslive-used-for) ### 15. [Integrated Management System (IMS)](https://www.g2.com/products/integrated-management-system-ims/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 59 **Why buyers love it?:** Integrated Management System’s G2 feedback gave me the clearest signal around process governance, risk, compliance, and audit readiness. Reviewers call out process documentation, control mapping, risk ownership, audit trails, compliance dashboards, and workflow centralization. A good match for regulated teams that need BPM connected to governance and compliance evidence. ### What Do G2 Reviewers Say About Integrated Management System (IMS)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **complete visibility** into processes and compliance management that Interfacing provides, enhancing operational efficiency. - Users value the **ease of use** of IMS, facilitating seamless workflow mapping and enhancing compliance integration. - Users value the **complete visibility and control** provided by the IMS for effective process management and compliance. - Users value the **complete visibility and control** provided by Workflow Management, enhancing service delivery and governance. - Users appreciate the **seamless audit management** in IMS, which enhances compliance and simplifies regulatory reporting processes. **Cons:** - Users find the **learning curve steep** , requiring time and support for effective configuration and familiarity with the system. - Users find the **steep learning curve** challenging, requiring time and support for effective system configuration and use. - Users find the **complex setup** process time-consuming and challenging due to required workshops and manual configurations. - Users find the **complexity** of the IMS overwhelming, requiring time for configuration and proper training for new staff. - Users find the **difficult learning curve** due to the complex interface and extensive initial training required. #### Key Features - Document Generation - Permissions for Sharing - Process Overview #### What Are Recent G2 Reviews of Integrated Management System (IMS)? **"[Excellent Platform for Process Transparency and Risk Control](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11814338)"** **Rating:** 4.5/5.0 stars *— Tom K.* [Read full review](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11814338) --- **"[BPM System with Strong Compliance Features](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11785158)"** **Rating:** 4.0/5.0 stars *— Ronald L.* [Read full review](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11785158) --- #### What Are G2 Users Discussing About Integrated Management System (IMS)? - [What is Interfacing used for?](https://www.g2.com/discussions/what-is-interfacing-used-for) ### 16. [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 188 **Product Description:** LogicGate is the Leading AI GRC Platform for the Enterprise, providing the flexibility, scalability, and intuitive automations that empower leaders to be more effective. The Risk Cloud platform offers a holistic view of enterprise-wide risk, combining AI-driven workflows, real-time insights, and seamless integrations to deliver actionable intelligence. With over 40 purpose-built applications, the no-code platform adapts to any environment and remains easy to use across the enterprise. LogicGate helps risk teams quantify their impact, align with business priorities, and move beyond compliance, supporting sustainable growth, improved operational efficiency, and a dynamic, predictive approach to risk and resilience. ### What Do G2 Reviewers Say About LogicGate Risk Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of LogicGate Risk Cloud, boosting their confidence and streamlining their workflow processes. - Users value the **customizability** of LogicGate Risk Cloud, enabling tailored solutions without lengthy processes or meetings. - Users value the **customizable frameworks** of LogicGate Risk Cloud, enabling efficient transitions to digital processes. - Users value the **customization options** in LogicGate Risk Cloud, allowing tailored solutions for their specific organizational needs. - Users enjoy the **intuitive design** of LogicGate Risk Cloud, noting its ease of use and visual appeal. **Cons:** - Users find the **history log lacking detail** and highlight the need for GUI and report improvements. - The **learning difficulty** of LogicGate Risk Cloud can be challenging for new users without prior GRC experience. - Users express concerns about the **missing features** in LogicGate Risk Cloud, especially regarding dashboard limitations and log details. - Users find the **initial setup challenging** , particularly with workflows and configurations, hindering effective collaboration and engagement. - Users find the **reporting inadequate** , requiring additional configuration and lacking detail in change history. #### What Are Recent G2 Reviews of LogicGate Risk Cloud? **"[Streamlined GRC Tool with Excellent Training Resources](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12799613)"** **Rating:** 5.0/5.0 stars *— Samantha Z.* [Read full review](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12799613) --- **"[Streamlined GRC Management with Customization Challenges](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12244168)"** **Rating:** 4.5/5.0 stars *— Rajesh S.* [Read full review](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12244168) --- #### What Are G2 Users Discussing About LogicGate Risk Cloud? - [What is LogicGate Risk Cloud used for?](https://www.g2.com/discussions/what-is-logicgate-risk-cloud-used-for) ### 17. [PIX RPA](https://www.g2.com/products/pix-rpa/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 233 **Product Description:** PIX RPA is an intelligent automation platform that combines RPA, AI, and BPM to help businesses automate processes, improve efficiency, and scale operations. Advantages of PIX RPA Platform: - Built-in IDP for intelligent document automation; - Enterprise-ready platform with robust scalability; - PROM Framework for flexible process modeling; - Integrated AI support for smarter decision-making; - Centralized orchestration with BPM tools; - Multi-platform compatibility for diverse systems. PIX Platform Components: - PIX Studio: Tool for creating and designing software robots; - PIX Robot: Execution module that runs automated algorithms; - PIX Master (On-premise & Cloud): Administration console to manage multiple robots and processes; - PIX Runner: Application for running and operating robots on a user’s device; - PIX Converter: Tool for automated migration of UiPath projects to PIX RPA; - PIX Analytics Module: A new component that enables real-time monitoring of automation results and evaluation of PIX RPA implementation impact through advanced data visualizations and performance insights; - PIX Smart Module: Intelligent add-on that enhances automation capabilities through AI-driven decision-making, adaptive process optimization, and predictive analytics. Key Benefits: - Faster automation speed than traditional methods; - Accelerated process execution with improved quality; - Enhanced compliance and reduced operational risks; - Higher employee satisfaction through task automation; - Quick ROI with scalable and intelligent automation. ### What Do G2 Reviewers Say About PIX RPA? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of PIX RPA, enjoying quick setups and user-friendly, intuitive interfaces. - Users appreciate the **simplicity and effectiveness of automation** with PIX RPA, enhancing productivity in daily tasks. - Users love the **intuitive visual editor** of PIX RPA, making bot creation simple and efficient for complex tasks. - Users appreciate the **friendly and easy-to-understand interface** of PIX RPA, enhancing their overall experience and usability. - Users appreciate the **intuitive visual editor and AI-powered features** of PIX RPA, enabling efficient bot creation and automation. **Cons:** - Users note the **missing features** in PIX RPA, particularly in advanced AI integrations and multi-step planning capabilities. - Users face **integration issues** with PIX RPA, particularly regarding support for diverse models and advanced AI functionalities. - Users note the **limited features** of PIX RPA, especially regarding advanced AI integrations and lack of dark mode. - Users note **limited features** in PIX RPA, specifically in advanced AI integrations and documentation for niche uses. - Users face **difficult learning** curves transitioning from Python to PIX RPA's graphical interface and C# requirements. #### What Are Recent G2 Reviews of PIX RPA? **"[Intuitive, but with room for improvement in power and accessibility](https://www.g2.com/survey_responses/pix-rpa-review-12387264)"** **Rating:** 4.5/5.0 stars *— yulie g.* [Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12387264) --- **"[Friendly and Effective Interface to Automate Complex Processes](https://www.g2.com/survey_responses/pix-rpa-review-12553796)"** **Rating:** 5.0/5.0 stars *— David A.* [Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12553796) --- ### 18. [FlowForma Process Automation](https://www.g2.com/products/flowforma-process-automation/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 96 **Product Description:** FlowForma is a type of process automation solution designed to help users digitize, automate, and optimize business processes across various complexities. This enterprise-grade platform leverages AI technology to provide a no-code environment, allowing users, regardless of their technical expertise, to create and manage automated workflows efficiently. By integrating intelligent automation into everyday operations, FlowForma addresses the growing need for organizations to enhance productivity and streamline processes. The target audience for FlowForma includes business leaders, IT professionals, and organizations of all sizes seeking to improve their operational efficiency. With its user-friendly interface, FlowForma caters to both small businesses and large enterprises, making it an adaptable solution for diverse industries. Specific use cases range from automating simple tasks, such as data entry and approvals, to managing complex workflows that require intricate decision-making and collaboration among multiple stakeholders. Key features of FlowForma include its agentic AI capabilities, which allow users to design and optimize processes with the assistance of AI as an active collaborator. This functionality not only enhances the automation experience but also enables users to evolve their processes intelligently over time. The platform is built to be scalable and secure, ensuring that organizations can grow and adapt their automation strategies without compromising data integrity or system performance. FlowForma stands out in the process automation category by making automation accessible and affordable. With over 300,000 users worldwide, the platform has proven its effectiveness in delivering measurable results. Users benefit from the ability to streamline operations, reduce manual errors, and enhance overall productivity. The no-code aspect of FlowForma empowers individuals to take control of their automation needs without relying heavily on IT resources, fostering a culture of innovation and agility within organizations. In addition to its robust features, FlowForma offers a free trial, allowing potential users to experience the platform's capabilities firsthand. This trial period provides an opportunity for organizations to evaluate how FlowForma can transform their processes and drive efficiency, ultimately leading to improved business outcomes. ### What Do G2 Reviewers Say About FlowForma Process Automation? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in FlowForma Process Automation enhances efficiency and simplifies integration into their business. - Users find that **automation simplifies workflow** , enhancing efficiency and making data access quick and easy. - Users value the **efficiency** of FlowForma Process Automation, which significantly streamlines workflows and reduces teams' workload. - Users find **automation efficiency** with FlowForma invaluable, enabling quick access to client data and streamlined processes. - Users value the **productivity improvement** FlowForma offers, enhancing efficiency and simplifying workflow automation for teams. **Cons:** - Users find the **learning curve challenging** , needing more guidance to navigate FlowForma effectively as newcomers. - Users find **difficult learning** curves in FlowForma, necessitating better navigation and simpler management for complex tasks. - Users are disappointed by the **missing features** in FlowForma, impacting customization and integration capabilities. - Users face a **steep learning curve** with FlowForma, requiring time and effort to navigate the system effectively. - Users face **complexity in navigation** and form submission, making it challenging to manage tasks efficiently. #### What Are Recent G2 Reviews of FlowForma Process Automation? **"[Fast, Responsive Support That Resolves Tickets Quickly](https://www.g2.com/survey_responses/flowforma-process-automation-review-12376989)"** **Rating:** 5.0/5.0 stars *— Alex B.* [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12376989) --- **"[FlowForma Makes Automating Forms and Document Generation a Breeze](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742)"** **Rating:** 4.0/5.0 stars *— Jolanta L.* [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742) --- #### What Are G2 Users Discussing About FlowForma Process Automation? - [What do you like most about FlowForma for process automation, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-flowforma-for-process-automation-and-what-could-be-improved) - [What is FlowForma Process Automation used for?](https://www.g2.com/discussions/what-is-flowforma-process-automation-used-for) - 1 comment ### 19. [BIC Platform](https://www.g2.com/products/gbtec-software-bic-platform/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 65 **Product Description:** BIC is an AI-powered all-in-one solution for digital transformation that unites process design, automation, and enterprise architecture in a single, intuitive platform — helping organizations work smarter, faster, and more efficiently. - BIC Process Design – intuitive process modeling, documentation, & analysis - BIC Enterprise Architecture Management (EAM) – strategic alignment of business and IT - BIC Process Execution – process automation and workflow execution With BIC Process Design, organizations accelerate transformation by intelligently automating manual modeling tasks, generating process variants, and continuously improving efficiency and performance. Through BIC EAM, they visualize, analyze, and strategically steer their IT landscape, ensuring every technology investment aligns with business goals. With BIC Process Execution, they bring processes to life — automating workflows, integrating systems, and driving real-time collaboration and compliance across the business. BIC empowers organizations to manage and optimize their processes, quality, performance, and enterprise architecture within a single, integrated environment. ### What Do G2 Reviewers Say About BIC Platform? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of BIC Platform, highlighting its clear guidance for managing business processes effectively. - Users value the **simplicity of workflow creation** with BIC, making automation accessible for everyone and enhancing productivity. - Users value the **easy automation** of BIC Platform, simplifying workflow management without technical expertise. - Users love the **customization options** of BIC Platform, enhancing usability and aligning the tool with their organization’s needs. - Users appreciate the **easy process automation** of BIC Platform, simplifying workflow management without technical expertise. **Cons:** - Users note the **limited features** for customization, which may impede the execution of specialized workflows on BIC Platform. - Users find the **complexity** of BIC Platform challenging, particularly with advanced features and process modeling requirements. - Users find the BIC Platform **expensive** , especially small businesses needing only limited features, impacting accessibility. - Users find the **limited reporting options** of BIC Platform frustrating, hindering effective data analysis and decision-making. - Users find the **UX improvement** on BIC Platform lacking, noting the need for a more user-friendly experience. #### What Are Recent G2 Reviews of BIC Platform? **"[Easy-to-Use BPM Tool](https://www.g2.com/survey_responses/bic-platform-review-12645054)"** **Rating:** 4.5/5.0 stars *— Leonor M.* [Read full review](https://www.g2.com/survey_responses/bic-platform-review-12645054) --- **"[Great Business Management Tool](https://www.g2.com/survey_responses/bic-platform-review-10871142)"** **Rating:** 5.0/5.0 stars *— Sanjana C.* [Read full review](https://www.g2.com/survey_responses/bic-platform-review-10871142) --- ### 20. [TimeXtender](https://www.g2.com/products/timextender/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 147 **Product Description:** With over 3,000 global customers, TimeXtender offers a comprehensive suite of products including Data Integration, Master Data Management, Data Quality, and Orchestration. These tools enable organizations to automate and streamline complex data processes, ensuring high data quality and governance across platforms. TimeXtender’s solutions are designed to help businesses efficiently manage their data assets without extensive coding, empowering informed decision-making and driving operational efficiency​​. ### What Do G2 Reviewers Say About TimeXtender? *AI-generated summary from verified user reviews* **Pros:** - Users find the **drag-and-drop interface** of TimeXtender simplifies data integration, enhancing efficiency for non-technical users. - Users highlight the **excellent customer support** of TimeXtender, consistently providing helpful and timely assistance. - Users value the **automation features** of TimeXtender, greatly simplifying data management and enhancing efficiency. - Users appreciate the **simplicity and user-friendly interface** of TimeXtender, making it easy to design and manage data models. - Users find TimeXtender to be a **time-saving solution** , streamlining data management and enhancing workflow efficiency effortlessly. **Cons:** - Users face **limitations in functionality** with TimeXtender, particularly in offline usage and multi-developer environments. - Users report a **steep learning curve** for managing data effectively with TimeXtender, complicating the user experience. - Users experience **poor documentation** with TimeXtender, lacking training modules and contextual help for effective usage. - Users face a **steep learning curve** with TimeXtender, making it challenging to utilize advanced features effectively. - Users report **error reporting challenges** , experiencing unexpected behavior and issues with datasource connectors and project deployments. #### What Are Recent G2 Reviews of TimeXtender? **"[TimeXtender Classic is still a Classic!](https://www.g2.com/survey_responses/timextender-review-11786389)"** **Rating:** 4.5/5.0 stars *— Benjamin P.* [Read full review](https://www.g2.com/survey_responses/timextender-review-11786389) --- **"[Effortless Data Consistency and Automation](https://www.g2.com/survey_responses/timextender-review-12028087)"** **Rating:** 4.0/5.0 stars *— Verified User in Insurance* [Read full review](https://www.g2.com/survey_responses/timextender-review-12028087) --- #### What Are G2 Users Discussing About TimeXtender? - [How do you use Timextender?](https://www.g2.com/discussions/how-do-you-use-timextender) - [Why use TimeXtender?](https://www.g2.com/discussions/why-use-timextender) - 1 comment - [What is Odx server?](https://www.g2.com/discussions/what-is-odx-server) - 2 comments ### 21. [ARIS](https://www.g2.com/products/aris-aris/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 162 **Product Description:** ARIS supports your operational excellence by providing visibility into your operations, enabling you to create outstanding processes, and ensuring close monitoring of your business. As a pioneer and the leader in process intelligence, ARIS provides the foundation when it comes to successfully transforming, optimizing and controlling the way you run your business. Follow thousands of leading organizations from all industries and all over the globe and set on ARIS for sustainable success. ARIS brings everything you need to collaboratively analyse, design, and manage your processes end-to-end.:   - Business Process Analysis – Continuously improve and roll out processes. - Process Mining - Get deep business insights to take the right decisions.   - Process Automation - Reach operational excellence. - Risk & Compliance - Secure compliance and operational resilience. ​  Stop making decisions based on gut fillings and start acting on data-driven decisions that can help you reduce costs, increase efficiency, and ultimately boost your bottom line. ### What Do G2 Reviewers Say About ARIS? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of learning** in ARIS beneficial, especially with intuitive configurations and helpful AI support. - Users find **ease of use** in ARIS, benefiting from a short learning curve and helpful tools for configuration. - Users highlight the **efficiency** of ARIS, appreciating easy data loading and time-saving project reuse features. - Users appreciate the **low code capabilities** of ARIS, enabling quick setup and efficient configuration with minimal coding knowledge. - Users appreciate the **no-coding functionality** of ARIS, enabling seamless configurations and efficient project reuse. **Cons:** - Users face **bugs** that hinder data management and consistency, complicating the overall user experience with ARIS. - Users find ARIS **complex** , struggling with data management and inconsistent metrics that hinder usability. - Users find the **complex processes** of ARIS challenging, leading to confusion and inconsistent results in operations. - Users find the **lack of intuitive features** in ARIS complicates data handling and process interlinking. - Users find the **data overwriting process unintuitive** , leading to complications and inconsistencies in metrics and reports. #### What Are Recent G2 Reviews of ARIS? **"[ARIS: Strong Culture, Quality Solutions, and Real Growth Opportunities](https://www.g2.com/survey_responses/aris-review-12708147)"** **Rating:** 5.0/5.0 stars *— Parmanand s.* [Read full review](https://www.g2.com/survey_responses/aris-review-12708147) --- **"[Powerful Process Modeling and Analysis for Clear, Standardised Workflows](https://www.g2.com/survey_responses/aris-review-12701748)"** **Rating:** 4.5/5.0 stars *— Atharva P.* [Read full review](https://www.g2.com/survey_responses/aris-review-12701748) --- #### What Are G2 Users Discussing About ARIS? - [Is Aris a BPM?](https://www.g2.com/discussions/is-aris-a-bpm) - 1 upvote - [What is ARIS PPM?](https://www.g2.com/discussions/what-is-aris-ppm) - [What is process mining software?](https://www.g2.com/discussions/aris-process-mining-what-is-process-mining-software) ### 22. [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 347 **Product Description:** SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. ### What Do G2 Reviewers Say About SS&C Blue Prism Intelligent Automation Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** and automation capabilities of SS&C Blue Prism, enhancing efficiency and productivity. - Users value the **powerful automation capabilities** of SS&C Blue Prism, enabling effective management of complex automation tasks. - Users find that **automation ease** is notably enhanced by the platform's intuitive features and robust architecture. - Users enjoy the **boosted efficiency** and scalability provided by SS&C Blue Prism's user-friendly automation platform. - Users value the **powerful automation capabilities** and **user-friendly interface** of SS&C Blue Prism, enhancing productivity and efficiency. **Cons:** - Users face a challenging **learning curve** due to limited training resources and complexity in mastering the platform. - Users desire the addition of **missing features** such as environmental variable grouping and better Chrome compatibility. - Users find the **complexity of advanced scheduling and browser compatibility issues** challenging, hindering effective automation efforts. - Users note the **expensive costs** involved in implementing and maintaining the SS&C Blue Prism platform can be significant. - Users report **integration issues** with SS&C Blue Prism, citing challenges with specific use cases and platform compatibility. #### What Are Recent G2 Reviews of SS&C Blue Prism Intelligent Automation Platform? **"[Easy to understand and get the basics](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409)"** **Rating:** 4.5/5.0 stars *— Napoleon R.* [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409) --- **"[Blueprism Review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027)"** **Rating:** 5.0/5.0 stars *— Van Judhel C.* [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027) --- #### What Are G2 Users Discussing About SS&C Blue Prism Intelligent Automation Platform? - [What is blue prism certification?](https://www.g2.com/discussions/what-is-blue-prism-certification) - [Is Blue Prism good?](https://www.g2.com/discussions/is-blue-prism-good) - 2 comments - [What is Blue Prism architecture?](https://www.g2.com/discussions/what-is-blue-prism-architecture) - 2 comments ### 23. [Decisions](https://www.g2.com/products/decisions-decisions/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 40 **Product Description:** Decisions is an AI-powered process orchestration platform used by enterprises to automate, optimize, and orchestrate complex, rules-driven processes—especially where decisions, approvals, exceptions, and compliance are critical. Founded in 2010, Decisions is trusted by organizations globally to modernize workflows with intelligent orchestration and robust governance, maintaining control, transparency, and audit readiness as automation scales. The platform combines visual workflow automation, an enterprise rules engine, system integrations, forms, dashboards, and AI capabilities into a single environment. Teams use Decisions to model decision logic, orchestrate workflows, and connect systems without writing custom code. This approach allows organizations to automate end-to-end processes while keeping decisions explicit, testable, and easy to change as business and regulatory requirements evolve. Decisions is designed for collaboration between subject matter experts and IT teams. Business users can define and manage decision logic visually, while IT maintains architectural oversight, security, and integrations. Decision logic that is often buried in application code, spreadsheets, or manual processes can be centralized, governed, and reused — reducing inconsistency and operational risk as systems scale. The platform is commonly used in regulated and operationally complex environments such as financial services, insurance, manufacturing, healthcare, and the public sector. In these settings, automation must support human judgment, governance, and auditability — not just execution speed. By making decision logic visible and manageable, Decisions helps organizations improve consistency, accelerate change, and maintain confidence in how decisions are made, explained, and evolved over time. ### What Do G2 Reviewers Say About Decisions? *AI-generated summary from verified user reviews* **Pros:** - Users value the **strong customer support** from Decisions, enhancing their overall development experience with efficient solutions. - Users appreciate the **customization** options in Decisions, enabling effortless creation of applications without coding skills. - Users value the **easy integrations** with SQL & SAP systems, streamlining their development processes significantly. - Users appreciate the **seamless integration capabilities** of Decisions, enabling efficient development and quick API connections. - Users appreciate the **many available integrations** which enhance the development environment and streamline their workflows. **Cons:** - Users find a **learning difficulty** due to complex features and insufficient documentation, hindering effective usage and application development. - Users find the **complexity** of Decisions overwhelming, especially with data type matching and documentation limitations. - Users face **database limitations** that complicate data integration, object migration, and form design, impacting overall usability. - Users find **data migration challenging** due to lost IDs and complex parameter matching across different environments. - Users find the **difficult learning curve** challenging, suggesting more templates could enhance usability and customization. #### What Are Recent G2 Reviews of Decisions? **"[Excellent Low Code Tool](https://www.g2.com/survey_responses/decisions-review-11659105)"** **Rating:** 5.0/5.0 stars *— Manjot S.* [Read full review](https://www.g2.com/survey_responses/decisions-review-11659105) --- **"[Decisions is a great project!](https://www.g2.com/survey_responses/decisions-review-11420336)"** **Rating:** 5.0/5.0 stars *— Mel C.* [Read full review](https://www.g2.com/survey_responses/decisions-review-11420336) --- #### What Are G2 Users Discussing About Decisions? - [What is Decisions used for?](https://www.g2.com/discussions/what-is-decisions-used-for) ### 24. [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 308 **Product Description:** OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOBs such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase provides the capability to intelligently automate your business processes so your team can focus on higher value work without the need to build costly customized solutions. With business ownership of solutions, OnBase enables expansion beyond IT, delivering faster ROI. OnBase speeds up processes and reduces costs by capturing important information into a single system so you can manage data, documents and processes. Workflow can be configured to address your departmental, industry and enterprise challenges. Organizations also benefit from low-code application development and a range of multichannel capture options. OnBase can integrate with your existing systems and provide instant access to everyone who needs it, giving visibility into your processes and system performance while securely storing, protecting and expunging your content. ### What Do G2 Reviewers Say About Hyland OnBase? *AI-generated summary from verified user reviews* **Pros:** - Users value the **intuitive use** of Hyland OnBase, praising its ease of learning and powerful document management capabilities. - Users value the **powerful document categorization** in Hyland OnBase, enhancing workflow efficiency across departments. - Users appreciate the **ease of integration** with core systems, enhancing functionality and expanding the platform effortlessly. - Users value the **seamless integration** with geographic systems and the powerful document management capabilities of Hyland OnBase. - Users appreciate the **user-friendly interface** of Hyland OnBase, making training and workflow management seamless. **Cons:** - Users express concerns over **missing features** for on-premise implementations, limiting functionality and support for certain clients. - Users experience **update issues** post-upgrade, causing document locking problems that hinder efficiency and productivity. - Users find the **complexity** of Hyland OnBase challenging, requiring significant training and resources for effective use. - Users experience significant **technical issues** with OnBase post-upgrade, particularly with document locking and overall stability. - Users find the **learning curve steep** with Hyland OnBase, necessitating substantial training and support for effective usage. #### What Are Recent G2 Reviews of Hyland OnBase? **"[Great product with a lot of promise](https://www.g2.com/survey_responses/hyland-onbase-review-11604743)"** **Rating:** 4.0/5.0 stars *— Kelly A.* [Read full review](https://www.g2.com/survey_responses/hyland-onbase-review-11604743) --- **"[Onbase system admin](https://www.g2.com/survey_responses/hyland-onbase-review-10301258)"** **Rating:** 4.5/5.0 stars *— Surbhi D.* [Read full review](https://www.g2.com/survey_responses/hyland-onbase-review-10301258) --- #### What Are G2 Users Discussing About Hyland OnBase? - [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) - 1 comment - [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) - 2 comments - [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) - 1 comment ### 25. [Flowingly](https://www.g2.com/products/flowingly/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 47 **Product Description:** Flowingly is a no-code process and automation platform built for councils and public sector organisations in New Zealand and Australia. It helps teams capture SOPs with AI, map and automate workflows, and improve processes - faster, cheaper, and more clearly than ever before. Trusted by 40% of New Zealand councils, with 100% local support and data hosting. ### What Do G2 Reviewers Say About Flowingly? *AI-generated summary from verified user reviews* **Pros:** - Users find Flowingly's **ease of use** exceptional, streamlining processes and enhancing overall workflow efficiency. - Users love Flowingly for its **fast automation capabilities** , enabling efficient requirement capture and immediate workflow deployment. - Users commend the **excellent customer support** provided by Flowingly, ensuring quick resolutions and enhancing user experience. - Users recognize the **rapid time-to-value** of Flowingly, streamlining workflow design and deployment effectively within workshops. - Users highlight the **intuitive process automation** in Flowingly, enabling swift creation and sharing of clean, transparent workflows. **Cons:** - Users note the **complexity of licensing** , making it difficult to design universally accessible workflows across the organization. - Users highlight **cost issues** with Flowingly's licensing structure, making universal workflow design difficult and expensive. - Users find the lack of a **builtin repository** in Flowingly limiting, preferring integrated document management options. - Users find the absence of a **built-in document repository** in Flowingly limiting and prefer more integrated solutions. - Users find Flowingly to be **expensive** , struggling with the cost of licenses for universal access across the organization. #### What Are Recent G2 Reviews of Flowingly? **"[Recent implementation and loving it!](https://www.g2.com/survey_responses/flowingly-review-12552040)"** **Rating:** 4.0/5.0 stars *— Kiara L.* [Read full review](https://www.g2.com/survey_responses/flowingly-review-12552040) --- **"[Flowingly Keeps Processes Current and Teams Aligned Effortlessly](https://www.g2.com/survey_responses/flowingly-review-12037149)"** **Rating:** 5.0/5.0 stars *— Nardia G.* [Read full review](https://www.g2.com/survey_responses/flowingly-review-12037149) --- #### What Are G2 Users Discussing About Flowingly? - [What is Flowingly used for?](https://www.g2.com/discussions/what-is-flowingly-used-for) ## What Is Business Process Management Software? [Process Automation Software](https://www.g2.com/categories/process-automation) ## What Software Categories Are Similar to Business Process Management Software? - [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) - [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa) - [Workflow Management Software](https://www.g2.com/categories/workflow-management) --- ## How Do You Choose the Right Business Process Management Software? ### What You Should Know About Business Process Management Software ### What is Business Process Management (BPM) Software? Business process management (BPM) is the practice of streamlining and improving business activities to more efficiently perform specific business actions. Often these business actions require cross-team collaboration and consist of many moving parts, whether they are software systems or human intervention. There are many BPM software products that can help companies achieve the ultimate goal of seamless workflow automation. BPM tools often provide process modeling, execution, and analysis functionality to help business managers ensure that the processes they need done are working efficiently and effectively. The possibilities are vast and varied: this software can be used for a host of different use cases, such as invoicing, marketing, and accounting. With business process automation solutions, businesses are able to improve and increase collaboration and be on the road toward automation. Through detailed mappings of processes and tools for managing workflows, professionals can get a birds-eye view of their business operations and thereby have a clear understanding of how they can optimize them.  #### What Types of Business Process Management (BPM) Software Exist? There are a few different types and use cases of BPM software, but each helps an organization streamline workflows. Although all of these tools capture business processes and give users the ability to automate them, they differ in terms of their ability for users to create standalone applications on top of these processes. **Standard BPM software** With standard BPM software, users get full control over their business processes, providing them with tools for monitoring execution performance and analyzing their current goals, workflows, and more. It should be noted that BPM solutions do not exist in isolation from a company’s broader software stack. On the contrary, it is key for them to integrate into various other tools, such as [CRM software](https://www.g2.com/categories/crm) and [ERP software](https://www.g2.com/categories/erp). With proper integration, users are able to better understand the company’s manifold processes in order to optimize or automate them.  **Digital process automation (DPA)** DPA is a subset of BPM and refers to those products which include all of the core functionality of BPM software, but also allow users to create standalone applications on top of business processes. For example, a retail company can use [digital process automation](https://www.g2.com/categories/business-process-management/f/digital-process-automation) to analyze how sales representatives are selling their products across various regions, such as how they input pipeline data into spreadsheets, send emails to prospects, and more. Then, an administrator can create an application which the salespeople can use to streamline and automate this process, helping them become more efficient. ### What are the Common Features of Business Process Management (BPM) Software? The following are some core features within BPM software that can help companies in defining, automating, and reporting on processes that are intended to help optimize businesses to deliver on company goals. **Real-time process monitoring:** Keeping track of the manifold processes a business has can be difficult, especially when doing so in real time across various systems. With properly deployed BPM software in place, users can monitor these processes in real time. This provides the benefit of being able to rigorously test variations and changes to these processes. For example, a business can test the effect of routing all of their support cases to a particular individual or system. If it is found that this is not working well, they can iterate and test different options, all while keeping a close eye on their BPM monitoring feature for insight. **Document automation:** Forms and documents are ubiquitous across businesses, such as onboarding documents for new employees, contracts for customers or vendors, and surveys. Manually inputting and analyzing data from these sources can be time consuming and tedious. BPM software can assist in automating this process, whether that be in part or in total. For example, one can use BPM to automate inputting data from new employees’ personal documents onto the company’s [core HR software](https://www.g2.com/categories/core-hr).  BPM tools will differ in regards to how much intelligence, or natural language understanding, they have built in. Thus, although most solutions will have optical character recognition (OCR) built-in, some will also provide the ability to understand documents. This would allow it to “read” documents and, for example, summarize the text therein or recognize key terms in order to input them into other documents or systems. **Process automation:** Automating processes and workflows does not happen overnight. BPM software provides features for facilitating this automation through process design and execution. In other words, users can use this software to not just document processes, but to also create them ex nihilo and to automate them, often via a drag-and-drop interface. In regards to how this is facilitated, many BPM products have a library in which to keep previously used or designed workflows for future use. In addition, some tools provide templates for common use cases, such as accounts payable, employee onboarding, and procurement. Users can adopt and adapt these templates for their particular needs and use case. Other Features of Business Process Management Software: [Document generation](https://www.g2.com/categories/business-process-management/f/document-generation), [Finance](https://www.g2.com/categories/business-process-management/f/finance), [Low-code app development](https://www.g2.com/categories/business-process-management/f/low-code-app-development), [No-code app development](https://www.g2.com/categories/business-process-management/f/no-code-app-development), [Process analysis](https://www.g2.com/categories/business-process-management/f/process-analysis) Specific Subject Matters: [Human resources](https://www.g2.com/categories/business-process-management/f/human-resources) ### What are the Benefits of Business Process Management (BPM) Software? Companies purchase BPM software because they need to solve some type of operational objective in a streamlined and efficient way. BPM software allows users to easily build unique workflows, assess the necessary steps required to carry out the objective, and integrate all the different solutions involved in the process. The actions that need to be carried out are usually time consuming and complex, so finding a way to automate these business processes can be very beneficial to any company. Additionally, BPM solutions can provide insights into the efficiency of processes. BPM tools can help identify bottlenecks and unnecessary process steps, and they even help hold employees accountable for their actions. **Increased efficiency:** Using BPM solutions ensures that tasks are carried out in the most efficient manner possible. The processes are set up in an optimal way so that businesses are not wasting resources and employees are not wasting time, steps are not being skipped, and all actions are being performed as they should be; therefore, all tasks are being performed to their fullest. **Enhanced productivity:** If companies are properly taking advantage of BPM tools, that means that they are saving their employees’ time through automation. By streamlining and automating the tedious tasks, workers have more time to focus on business-critical tasks instead of working on the time-consuming ones. **Improved collaboration:** Businesses can easily get siloed, with business units working on their own, focused on their own goals and metrics. Although they all strive to improve the broader business, collaboration between departments can be difficult. A key benefit for BPM software is providing a bird’s eye view of all of a company’s processes, across its departments. With one source of truth in place, interdepartmental conversations become easier and more fruitful. ### Who Uses Business Process Management (BPM) Software? Traditionally, BPM tools are used by mid-market and enterprise-sized companies. Larger companies tend to have more siloed departments, and when business actions need to become integrated to be efficient, BPM software is an easy solution. It is much rarer for small businesses to need a dedicated tool for workflow management. Within companies, BPM tools are frequently leveraged by operations and [IT administrators](https://www.g2.com/categories/business-process-management/f/it) but can expand to really any department that needs to automate business processes. Some companies may have dedicated business analysts or process directors who ensure that internal processes are as streamlined as possible. Here are some department-specific examples: **Sales:** BPM software can help automate actions performed by a [sales team](https://www.g2.com/categories/business-process-management/f/sales), specifically when it comes to contract creation and approval. Many BPM tools offer document management features specifically built for contract creation. Once a sales representative convinces a prospect to buy, the next step in the workflow is to send a contract. Based on the particular specifications of the deal, a contract can be created using BPM tools. **Supply chain:** Once a deal is finalized, the next step in a workflow may be to ship the goods purchased. If a document is signed, BPM software can help place the exact order bought by the customer. This is where the tool goes from working with a business’ CRM to working with their [supply chain software](https://www.g2.com/categories/business-process-management/f/supply-chain). The order is automatically entered into a company’s ERP system and the goods are manufactured and shipped. **Accounting:** Now that the goods are shipped and received, the accounting department needs to note the exact exchange of goods (i.e., how much was shipped, how much did they pay for it, etc.). This information can be inputted into an [accounting system](https://www.g2.com/categories/accounting) using BPM software. ### What are the Alternatives to Business Process Management (BPM) Software? Alternatives to BPM software can replace this type of software, either partially or completely: [Workflow management software](https://www.g2.com/categories/workflow-management) **:** Businesses should have a clear idea regarding what they are trying to achieve to determine the type of software they are looking for. Thus, if a business is looking for a more lightweight solution for facilitating workflow, workflow management software might be the best fit. This software helps to define and manage sequences of business activities and tasks and is more beneficial for small and medium-sized businesses with a low to medium complexity level of their operations. [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** If a business is looking to automate routine tasks, RPA might be a good option. RPA provides robots that mimic clicks and other activity on the computer screen and facilitates the automation of a host of tasks, such as invoicing and employee onboarding. These virtual agents perform actions following these workflows both with and without human supervision or intervention. [Rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) **:** Businesses should understand that they can pursue different avenues to achieve automation. Instead of BPM or in addition to it, users should investigate RAD software, such as the form of [low-code](https://www.g2.com/categories/low-code-development-platforms)and [no-code](https://www.g2.com/categories/no-code-development-platforms) development platforms. With this software, businesses are able to develop software quickly with minimal coding, reducing the need for extensive coding experience. Some of these tools are purpose-built for process automation.  #### Software Related to Business Process Management (BPM) Software The following solutions can be used in conjunction with BPM tools to create end-to-end business process automation and further advance digital transformation: [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** RPA software is somewhat of an automation advancement born from BPM. RPA software allows businesses to build and train bots to carry out tedious tasks. By providing both supervised and unsupervised automation, RPA software helps to take BPM one step further, in terms of seamless workflow automation and process execution. RPA tools may be used side by side or in lieu of BPM solutions. [Process mining software](https://www.g2.com/categories/process-mining) **:** While BPM tools help to set up workflows and automation, process mining software helps to monitor the automation and ensure the processes are being carried out correctly. Process mining software helps find where processes are falling short, which steps are being skipped, and how effective the processes are to the overall business objective. These tools can monitor event logs to make sure that employees are following all of the necessary steps or if they are skipping certain tasks. With the help of machine learning, process mining software can often inform business analysts of unnecessary steps that can streamline business processes. ### Challenges with Business Process Management (BPM) Software Software solutions can come with their own set of challenges. Especially when it comes to BPM solutions, which integrates and connects to systems across the organization, it is important to pay attention to the following core issues: **Return on investment (ROI):** The biggest issue with BPM software is understanding the ROI. It is hard to measure the exact level of productivity and efficiency gained from BPM tools, which can make gaining traction and internal adoption a struggle. **Integration:** Integration is another concern, especially with the rapid frequency that companies add new software solutions. However, with SaaS products becoming the norm, the ease of integrating disparate software products across departments is becoming easier. If a business is using legacy, on-premises solutions, it can be challenging and expensive to make the theoretical processes work seamlessly in practice. ### Which Companies Should Buy Business Process Management (BPM) Software? The implementation of artificial intelligence (AI) can have a positive impact on businesses across a host of different industries. Here are some examples: **Financial services:** Within financial institutions, such as banks, brokerage firms, and credit unions, it is common for a host of different systems to be used. They can benefit from a BPM tool that can help them get a better understanding of their business processes and the use of these various systems across the business. As an industry that is heavily regulated, BPM can be particularly beneficial, since it can assist in auditing company processes. **Healthcare:** For many healthcare-related organizations, software can help with processes such as inputting data related to new patients and processing insurance claims. This assists in analyzing the efficiency of current processes and improving them. Through the automation and streamlining of processes, healthcare companies can lower risk and costs, and make their billing and collections smarter. **Government:** It is commonly said that governmental organizations are inefficient. This stereotype is attributed to the fact that these organizations might be using legacy technology, as well as disparate tools across departments. The effects of this inefficiency are not trivial. With BPM software, governmental organizations can streamline and automate their workflows. ### How to Buy Business Process Management (BPM) Software #### Requirements Gathering (RFI/RFP) for Business Process Management (BPM) Software When looking to deploy a BPM solution, it is important to start from the beginning. In other words, a business should begin by conducting an overview of business processes. If a company is just starting out and looking to purchase their first BPM software, or wherever a business is in its buying process, g2.com can help select the best option. Taking a holistic overview of the business systems and processes will help businesses to identify pain points. This will help them to figure out which software to buy (e.g., if it can effectively handle the business’ processes) and to develop buying criteria. A carefully created checklist can help in determining the necessary and nice-to-have features, such as features, budget, integrations, number of users, security requirements, cloud or on-premises solutions, and more. A request for information (RFI) can be useful, especially if the deployment is large in scale and scope. By producing this, a business can be well placed to gather information from sellers. Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from a BPM software. #### Compare Business Process Management (BPM) Software Products **Create a long list** Evaluating vendors should start with a long list, which will help to determine whether or not a given solution is a good fit. Buyers should create a broad list of tools that align with their business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller. **Create a short list** Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products are typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure the comparison is thoroughgoing, the user should demo each solution on the short list with the same use case and datasets. This will allow the business to evaluate like for like and see how each vendor stacks up against the competition. #### Selection of Business Process Management (BPM) Software **Choose a selection team** Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of members of the organization who have the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants multitasking and taking on more responsibilities. **Negotiation** Just because something is written on a company’s pricing page, does not mean it is fixed (although some companies will not budge). It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board. ### Business Process Management (BPM) Software Trends Digital transformation is working its way into every type of software, and BPM is no exception. AI and predictive analytics are two of the more powerful trends in the BPM space today. **Machine learning** By implementing machine learning functionality into BPM tools, these solutions can become more adaptive and predictive. If a BPM solution can learn what is working and what is not, and make changes autonomously that benefit the business, then it saves the company time, effort, and money. However, while truly intelligent BPM products are still years away, the logic is there and could impact the industry in massive ways. **Analytics** Analytics is a much more immediate trend for BPM tools. Being able to monitor and view the data that goes into each process is critical for businesses. It gives business users an understanding of exactly how effective and efficient each business process is and allows teams to adjust accordingly.