Verified User in Banking
CB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Quality Center for defect tracking"
3/5
What do you like best about OpenText Application Quality Management?

Best defect or issue tracking tool in market Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

nothing major to dislike. we use HP QC which is still not upto the mark in terms of user friendly and customization. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Legacy but efficient"
5/5
What do you like best about OpenText Application Quality Management?

Exhaustive test lifecycle management and automation integration Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Integration with CI/CD and Agile tools for connecting statuses and reports Review collected by and hosted on G2.com.

Response from David Shephard of OpenText Application...

Thank you for the great review for the Micro Focus ALM product. We are very interested to hear about the areas of “integration with Agile and Continuous integration tools" that you dislike, so that we might improve yours and other users experience. As I'm sure you are aware, ALM does integrate with CI/CD tools via ALI capabilities, providing various reports of the entire application lifecycle. In addition there are several ways that ALM can integrate with the Agile tool chain:

1. ALM has synch capabilities with tools like Jira and TFS

2. You can consolidate and import test results directly from CI tools.

3. ALM also has a dedicated Jenkins Plugin that allows additional operations

If you are moving to Agile development, I also recommend trying ALM Octane (https://www.microfocus.com/en-us/products/alm-octane/overview) which is our comprehensive platform for Enterprise Agile teams, bringing visibility cross teams, quality and a good number of report and dashboards.

Thank you again.

Anwar M.
AM
Anwar M.
Director, Systems Analysis and Programming
Enterprise (> 1000 emp.)
"Microfocus Quality Center - A decent test management tool"
4/5
What do you like best about OpenText Application Quality Management?

An easy to use software to track software bugs and requirements.

Ease of organizing requirements, test cases and issues by projects.

Ability to upload data from Microsoft XL.

Intuitive and good status reports Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Not very intuitive, needs some learning curve.

Prompts on actions being successful is not very clear, at times does not save!

If you are idol for a while, you get timed out and all changes will be lost.

License cost is very high. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Quality center"
3/5
What do you like best about OpenText Application Quality Management?

Very easy to use and log issues and data. Earlier excel was used to log all problems and manage quality data points , but after using this it became very easy Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

It is expensive as compared to other tools. Also, a good level of training is required for this Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good software for defect tracking and requirements"
4/5
What do you like best about OpenText Application Quality Management?

Seems to be the best software we have used to track defects and implement requirements. Has a long list of features and enables a "one stop shop" for testing, defects, requirements and analytics. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Licensing is strict and the software can be glitchy at times. We have had issues with our changes not properly saving when updating an item. Once you get to know the software it can be worked around easily with the proper workflow. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"ALM has a good idea of what it is used for, however, it is not user friendly nor is it efficient."
1.5/5
What do you like best about OpenText Application Quality Management?

The data storage is massive. It can hold thousands of defects for example that are being tracked during a lifecycle of a software. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Not user friendly, it's confusing and not always helpful. The audit trail for each defect doesn't do a good job of recording past history and hence, data becomes hard to analyze. Review collected by and hosted on G2.com.

Deepak K.
DK
Deepak K.
Senior Integration Consultant
Enterprise (> 1000 emp.)
"Good one for Bug management system"
4.5/5
What do you like best about OpenText Application Quality Management?

The best in market, simplicity and broader ways to integrate other project management tools with it. tool has a good GUI and better test data management mechanism. Notification mechanism and reporting features are also competitive. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

I dont like the fact that ALM only works well with Internet explorer and because of that it inherits all the performance issues from IE. Its very slow sometimes. there is improvement required in this speed context. look wise GUI is bettter but due Internet explorer thing , it freezes frequently. Review collected by and hosted on G2.com.

Hiral P.
HP
Hiral P.
Associate Director
Hospital & Health Care
Enterprise (> 1000 emp.)
"Hollistic testing management "
5/5
What do you like best about OpenText Application Quality Management?

It takes the testing lifecycle from end to end from requirements to testing scenarios to execution. It is very simple to pull reporting and custom reporting as well. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Sometimes it takes a long time to load test cases for the team Review collected by and hosted on G2.com.

Luciane M.
LM
Luciane M.
Senior System Analyst
Financial Services
Enterprise (> 1000 emp.)
"QC is a good management tool for projects requirements and testing cycles"
4/5
What do you like best about OpenText Application Quality Management?

You can manage the projects in the beginning to the end with QC and report defects very quickly. Besides that, you can tracking defects in any level. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

It is difficult to customize because you need to know Visual Basic. The QC could improve capturing tools like video and pictures to add in tests cases. Review collected by and hosted on G2.com.

SrinivasChandrakanth V.
SV
SrinivasChandrakanth V.
Cloud Integration Developer
Information Technology and Services
Enterprise (> 1000 emp.)
"Very Good at application life tracking "
5/5
What do you like best about OpenText Application Quality Management?

Rich UI with good user experience.

Ease to track an application history.

Reports that can be generated are much appealing to clients.

Options for problem description is much better in terms of UI and work also.

Online platform takes less time to load the screen and this is unique among the tools that provide the same sort of needs.

History section and versioning control section are really feasible in order to getting things done easier.

defect tracking has highlights that can be used for sorting and assigning task in an easier way.

Role based access was easy to get things move on. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

There was some time lag in response

Desktop Client has some issue in windows platform .

Generation of graphs needs some technical coding as well.

Support to this was limited I felt.

Community help is also lagging interms of help from support and users.

This need some more additional detail with respect to windows application client.

Documentation part needs some improvement.

Some drawbacks when it comes to testing via this application. Review collected by and hosted on G2.com.