OpenTable is the most used and respected platform for restaurant reservations in the industry. It’s user friendly, customizable, and adaptable. I use it in my operations and suggest it to the operators I consult. Review collected by and hosted on G2.com.

It is the best and it is also the most expensive. Review collected by and hosted on G2.com.

It is extremely user friendly and they have upgraded some new features that competitors have had. The ease of implementing the system was seamless and training of the staff was easy as well. Guest count increased when we switched back to open table. Review collected by and hosted on G2.com.

We switched away and then returned to Open Table because we wanted to try a new system, however it hurt our business and when we returned our account team has been very helpful and stays in contact. Review collected by and hosted on G2.com.

Besides the fact that it is easy to manage restaurant bookings, it gives the operators the ability to optimize their restaurants through clear actionable to do's. This feature is best in class among table management software. The client success manager has made customer support incredibly easy and full service. Review collected by and hosted on G2.com.

The way separate way that you manage the restaurant from the booking portion could be easier to navigate. Review collected by and hosted on G2.com.

OpenTable has given our staff the ability to organize reservations more efficiently while giving management an inside look at the trends in our dining. Review collected by and hosted on G2.com.

It can be frustrating to have my account support based in another country where the time difference makes meetings difficult. Review collected by and hosted on G2.com.

It's the most robust and easy to use. It's also easier for customers to book reservations as well. Prefer over Resy. Review collected by and hosted on G2.com.

Costly wish they didn't charge as much per cover. Review collected by and hosted on G2.com.

OpenTable has allowed us the opportunity to save money in multiple ways.

First, we are able to seat more guests. More seat, more revenue.

We also are able to free up time spent on the phone taking manual reservations, or tying up the phone for carry out orders.

Lastly, we are able to staff appropriately by forecasting using previously recorded data. Review collected by and hosted on G2.com.

OpenTable does not currently sync with calendars or our POS. Currently, the price seems a bit high (sometimes offsetting the savings) however, once these implementations take effect, the value will increase. Review collected by and hosted on G2.com.

Getting all the correct information for a reservation is the most helpful part about open table. The upsides of open table are-getting accurate information from the guests, providing accurate information about our hours menu seating options, and providing credible reviews. Review collected by and hosted on G2.com.

I can honestly say I haven’t had any bad experiences with open table. Review collected by and hosted on G2.com.

This has been a great addition to managing and overseeing reservations, adding sales by marketing on a large online platform, marketing to new and existing customers. It was very user friendly to learn and integrate with our Toast POS. Review collected by and hosted on G2.com.

I wish the cost per month was less, or there were different levels of using options that had different price options Review collected by and hosted on G2.com.

It’s really easy to use. Seamless. And easy to track places I’ve been and plan on going when I’m traveling Review collected by and hosted on G2.com.

Doesn’t work on my wife’s phone sometimes. Review collected by and hosted on G2.com.

We've had a positive experience with OpenTable, particularly with their marketing features and the support from our account representative, Kate. We've successfully used Boost campaigns to drive incremental revenue during slower periods, and the email marketing platform has been effective in re-engaging lapsed guests and promoting special events. Kate has been incredibly helpful in guiding us through the platform and maximizing its potential. Review collected by and hosted on G2.com.

We're located in a seasonal tourist town, and I wish there were a way to see which restaurants our guests frequent in their hometowns. This kind of insight would help us better understand their preferences and what they look for when choosing a restaurant. Review collected by and hosted on G2.com.