---
title: Openstream EVA Reviews
meta_title: 'Openstream EVA Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Openstream EVA works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 9
  scale: '5'
date_modified: '2026-02-08'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# Openstream EVA Reviews
**Vendor:** Openstream  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 9
## About Openstream EVA
Openstream's applications in Customer Relationship Management cover Marketing, Sales Force Automation and Field Support Services. Complemented by our flagship Smart Messaging Platform technology solution, the applications seamlessly provide employees and customers with real-time access to comprehensive and critical data through a variety of handheld devices as well as through speech and voice recognition technology.




## Openstream EVA Reviews
  ### 1. Right CRM solution for your business.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhishek K. | Data Analytics, Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Openstream EVA?**

It's an Intelligent dialogue engine, It's salesforce automation, Marketing Automation, Customer service Management, Automation of Marketing Campaigns and many other features.

**What do you dislike about Openstream EVA?**

Customer service support is not good and Extended production support is only through third-party providers.

**What problems is Openstream EVA solving and how is that benefiting you?**

It helped me to run my marketing campaigns easily and it is one of the best CRM I have used before.

  ### 2. A promising CRM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about Openstream EVA?**

The customer service management and speech recognition for data entry

**What do you dislike about Openstream EVA?**

The clunky UX and needs more optimization

**What problems is Openstream EVA solving and how is that benefiting you?**

For marketing and customer service, Real-time access to data and resources is a benefit


## Openstream EVA Discussions
  - [What is Openstream CRM used for?](https://www.g2.com/discussions/what-is-openstream-crm-used-for)

- [View Openstream EVA pricing details and edition comparison](https://www.g2.com/products/openstream-eva/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A53%3A47+-0500&secure%5Bsession_id%5D=02ece7a6-11fa-4194-bd24-d5515f3c4bc0&secure%5Btoken%5D=96da2d8954fa917634dc350c119c5f977dfc191e6f3ac824b70f0d53edc58e7c&format=llm_user)

## Openstream EVA Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

## Top Openstream EVA Alternatives
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