CL
Christine L.
Senior Human Resources Manager
Mid-Market (51-1000 emp.)
"Exceptional Backbone to your L&D Program"
5/5
What do you like best about OpenSesame?

I champion OpenSesame for the wealth of educational tools available in it's content package. There's a variety of pubishers that offer options to fit every learning style in addition to the vast amount of content made available to it's users. The software is easy to navigate and upload into an existing HRIS platform. OpenSesame's Customer Service is next to none. The team is very accomodating and willingto answer any questions as well as step up to the plate to troubleshoot issues when they arise. OpenSesame has created the backbone behind my company's L&D program that has only enhanced capabilities for learners and administrators as well. There is no other company I would consider parterning with to supplement our L&D program. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

I have nothing negative to say about OpenSesame. It fit's the needs of my organization compeltely. Review collected by and hosted on G2.com.

Brooks M.
BM
Brooks M.
Senior Human Resources Manager
Mid-Market (51-1000 emp.)
"OpenSesame delivers robust content"
5/5
What do you like best about OpenSesame?

Access to new, timely, and modern content for training and development of our 500+ employees. The customer success team takes the time to learn about our company's needs and priorities and curates content that aligns with the learning needs of our employee-base. Content remains relevant for new hires and licenses, certified operators. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

Honing in on the vast library can be overwhelming to try and identify the published work from mulitple vendors and identifying the content that most resonates with team. Review collected by and hosted on G2.com.

ME
marc e.
Senior Manager of Talent, Learning and Culture
Enterprise (> 1000 emp.)
"OpenSesame Account Owner for Our Organization"
4.5/5
What do you like best about OpenSesame?

I really like the depth and breadth of their catalog. They have courses on all manner of topics as well all different styles. I especially like their vendors for executive book summaries.

In addition to the catalog itself, everyone I have worked with there has been a pleasure. Both my initial sales person (Angie) and my current acount rep. (Leo) are fantatstic. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

The catalog is very broad. There definitely are a large number of courses that don't really provide value. It is certainly a lot to sift through, though their curation team is always standing by to help. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Enterprise (> 1000 emp.)
"Great customer service and catalog"
5/5
What do you like best about OpenSesame?

I work with Richard White from OpenSesame. He is attentive and goes above and beyond to ensure my needs were met. He is consistent, quick to resolve issues with a friendly and helpful attitude. Working with Richard and the OpenSesame team to create a custome bundle that works for us has been a positive experience from the ease of implementation to the user friendly admin system. OpenSesame has a great selection of training courses. Overall, the team is very knowledgeable and they provide excellent follow-up after the service was completed, making sure their client is completely satisfied. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

Can't think of anything at the moment that I dislike about OpenSesame. Review collected by and hosted on G2.com.

Robbin D.
RD
Robbin D.
HR Business Partner
Mid-Market (51-1000 emp.)
"OpenSesame is a leader in Content Providers"
5/5
What do you like best about OpenSesame?

The variety of content providers and the support received from our Customer Success Manager is outstanding. I meet quarterly with our CSM and provided with important stats on our seat utilization, completion rates, and new content providers that we may be interested in. Our CSM keeps us informed on important updates and information that is important to us. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

I cannot think of any area that I dislike about OpenSesame. Review collected by and hosted on G2.com.

Response from Daniel Byun of OpenSesame

Hi Robbin,

We appreciate you taking the time to leave a review. Our CSM team does an amazing job of partnering with our customers and I'm glad to hear that you are having such a positive experience.

Happy learning!

CB
Carrie B.
Training and Development Coordinator
Enterprise (> 1000 emp.)
"OpenSesame"
5/5
What do you like best about OpenSesame?

OpenSesame offers an extensive course catalog, covering everything from project management to personal development to workplace safety and many topics in between. We have a training team of one person for many departments. The off-the-shelf training allows us to offer courses that are relevant to our diverse workforce and to align with departmental and organizational goals. Self-paced courses allow our learners to visit the material at their convenience. The OpenSesame course catalog is intuitive and easy to navigate. Searching for specific courses and topics is easy. Courses are easy to load into our LMS, despite the limitations of our current LMS. The OpenSesame Curation support is a fantastic benefit of working with OpenSesame. I can put in a training request to get customized suggestions for courses rather than having to sift through 26,000+ courses on my own.

OpenSesame provides exceptional customer service. Martyn W. worked with me every step of the way to provide information and demos whenever needed during the procurement process. Martyn continues to provide support well after the contract has been executed. LaRonda, our Customer Success Manager, has been a valuable asset in rolling out our new training program and providing continued support. LaRonda M. is clearly knowledgeable, passionate, and enthusiastic about what OpenSesame offers and is there for me whenever I have questions or need help. I always look forward to interacting with LaRonda. Her positive outlook and friendliness make for an enjoyable partnership. Additionally, OpenSesame provides outstanding customer support for our learners via phone call, email, or chat. Response times are setting records - Chat is answered with 15 seconds and emails within 15 minutes. Wow! Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

I don't have any dislikes. Working with OpenSesame has been nothing but postive. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Best Catalog for Wide Variety of Courses"
5/5
What do you like best about OpenSesame?

I really like the wide range of courses and the ability to select courses of all different lengths. We reviewed a lot of different sexual harassment courses, and Open Sesame had by far the best one! Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

There were a few courses that were not engaging at all. Review collected by and hosted on G2.com.

Verified User in Utilities
IU
Verified User in Utilities
Enterprise (> 1000 emp.)
"OpenSesame Continues to Over Deliver"
5/5
What do you like best about OpenSesame?

We're always impressed with the variety of high-quality publishers that continue to be added to the catalog. When we have an immediate training need or issue to be addressed, we are never disappointed with the multiple options we find, which helps us with a quick solution. We've also had fantastic support from our Customer Success Manager, BJ. He's very responsive to our questions and requests while providing us with more resources than we expect. OpenSesame continues to delight and surprise us with the course catalog and the attention to customer service. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

Only one administrator is allowed, but I've heard that they are working on changing that to accomodate multiple administrators to manage courses. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"OpenSesame"
5/5
What do you like best about OpenSesame?

The support that OpenSesame has is very fast, they respond immediately with the solution or work on it at that moment, also another thing I like about OpenSesame is its content, it has a lot of content with a wide variety of topics. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

May be the translation of the content, in my case it is the Spanish translation which sometimes sounds literally translated from the English version (using AI). Review collected by and hosted on G2.com.

Allana B.
AB
Allana B.
Training and Development Specialist
Mid-Market (51-1000 emp.)
"OpenSesame is my favorite business partnership"
5/5
What do you like best about OpenSesame?

The selection of materials, the customer service, the efforts they make to ensure we are always informed. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

There are a lot of cartoonish courses, but others enjoy those more than I do. With this in mind, I appreciate the variety they provide for all learning styles. Review collected by and hosted on G2.com.