SH
Sonny H.
Director, Learning & Talent Development
Enterprise (> 1000 emp.)
"Legendary Learning Content and Support That Drives Real Culture Change"
5/5
What do you like best about OpenSesame?

The learning content, along with the CSM and curation team, is truly legendary. Their support has helped us shift our culture in a meaningful way. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

I’d like more cross-company connections so I can understand what’s working for other orgs and adopt the best content. That would make my life a little easier. Review collected by and hosted on G2.com.

Response from Daniel Byun of OpenSesame

Hi Sonny,

So great to hear that you have been able to receive the support that helped shift the culture at your organization. If are aren't already a part of our Customer Conversations series, I would highly recommend you join. There, your peers share best practices on how they are using OpenSesame. Would be great to have you join.

Happy learning!

Daniel

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Outstanding Support and Personalized Service from Open Sesame"
5/5
What do you like best about OpenSesame?

Open Sesame offers extensive support to its customers through a variety of channels. They organize monthly webinars focused on relevant L&D topics, deliver prompt troubleshooting help when needed, and provide tailored curation assistance via their dedicated in-house team. Additionally, their customer support team ensures clients are well-informed by holding one-on-one quarterly meetings to discuss new publishers, platform innovations, and any recent changes.

Open Sesame has an enormous and ever-growing catalog. It's easy to find, preview, and load courses into our LMS. Everything is very user-friendly! Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

The dashboards take a long time to load, which discourages me from using them as frequently as I might otherwise. Review collected by and hosted on G2.com.

Response from Daniel Byun of OpenSesame

Very happy to hear that you are engaging with us in a variety of channels and finding support where you need it.

Will share the dashboard load times with our team and see what we can do.

Happy learning!

Katie D.
KD
Katie D.
Senior Manager, Learning & Development
Enterprise (> 1000 emp.)
"Outstanding Course Selection and Exceptional Customer Service"
5/5
What do you like best about OpenSesame?

Great (and increasing) selection of e-learning courses; excellent and responsive customer service. The platform is easy to search and use, and the resulting materials integrate well into our LMS, Docebo. I use Open Sesame frequently in the course of my work to source training to meet emerging learner needs. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

May be missing some niche content, depending on industry, though they make an effort to continually source. Review collected by and hosted on G2.com.

Response from Daniel Byun of OpenSesame

Katie,

Glad to hear that OpenSesame is used in the flow of work! And we hear you on niche content.

With that said, have you seen how Simon can help you easily create niche content?

Happy learning!

SN
Shevetha Nayanika N.
Global Talent Management Specialist
Enterprise (> 1000 emp.)
"An Extensive Content Library That Delivers"
4.5/5
What do you like best about OpenSesame?

The extensive library of content and providers Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

you can get lost due to the amount of options available Review collected by and hosted on G2.com.

Haley J.
HJ
Haley J.
Talent and Training Coordinator
Enterprise (> 1000 emp.)
"Great Support, Time Savings, and Better Content"
5/5
What do you like best about OpenSesame?

Our sales rep and CSM are both PHENOMENAL. They are quick to answer questions, they are able to come up with creative solutions to problems, and they understand our business needs and will do everything they can to accommodate them. One of the biggest benefits of making the switch is time savings. We found that across all required compliance trainings, we are saving an average of 130 MINUTES per team member. Since we have over 5,000 team members, that time savings turns into cost savings for our company! We have found great content in different languages that is actually engaging, which we never thought was possible. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

There are A LOT of choices, and unfortunately, not every course has just one course file for multiple languages. I know this is something they're pushing publishers to do, but it can be challenging when we're trying to make the end user experience seamless Review collected by and hosted on G2.com.

Response from Daniel Byun of OpenSesame

Hi Haley,

It's amazing to hear about the time savings across your organization. Thank you for sharing!

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great online training platform!"
5/5
What do you like best about OpenSesame?

Easy to use and lots of content management options Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

there isnt much to dislike about OpenSesame. it's not the cheapest product on the market but you get what you pay for. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Exceptional Course Library and Responsive Support from Georgia"
5/5
What do you like best about OpenSesame?

OpenSesame offers a lot of exceptional content on their platform to choose from. Georgia is wonderful to work with—she’s very responsive and always willing to help us pull courses together so we can decide what best fits our needs. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

Integration of files to LCvista is very manual. Learning Objectives do not transfer over. Review collected by and hosted on G2.com.

Response from Daniel Byun of OpenSesame

We're thrilled to hear that you find our course library exceptional and that Georgia has been so helpful and responsive. We appreciate your feedback about the integration process and learning objectives, and we'll certainly take that into consideration for future improvements.

ON
Oon Liang N.
Global Learning Administrator
Enterprise (> 1000 emp.)
"Engaging, Up-to-Date Courses with Fast Content Updates"
4.5/5
What do you like best about OpenSesame?

The course contents are interesting and valuable. The update of the content and vendor are fast. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

Retiring courses are informed later. It would be good if the retired courses can state "Retired" instead let the users wait in the Loading screen. Review collected by and hosted on G2.com.

Response from Daniel Byun of OpenSesame

We're glad to hear that you find our course contents interesting and valuable, and that you appreciate the fast content updates. We understand your concern about retired courses and will work on improving the notification process to provide a better user experience.

Happy learning!

RL
Robin L.
HR & Talent Development Manager
Mid-Market (51-1000 emp.)
"Big Bang for Your Buck"
5/5
What do you like best about OpenSesame?

Excellent customer service. Gold star treatment by knowledgeable, passionate, friendly professionals who truly want your company's L & D initiatives to be successful. Pricing is competitive with access to 10,000+ courses in a wide range of styles to suit a wide variety of learning types. There is literally something for everybody to learn in this library. Integrating Open Sesame with our HRIS, UKG was seamless. The website in easy to navigate. The AI curation feature gets better each time you use it and the ability to create and share lists with colleagues is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

My only criticism would be that the subscription is a little all or nothing. You can either have a set up per learner per month with up to 100 courses allowed in your library or you can have per learner per month with access to infinite courses in your library. Review collected by and hosted on G2.com.

Response from Daniel Byun of OpenSesame

Hi Robin,

Glad to hear that our team is able to make you feel like a star! We will continue to do our best and provide our best in class support.

I have noted your feedback and will share it with the team.

AK
Ashok kumar K.
Senior Learning Specialist
Enterprise (> 1000 emp.)
"My tryst with Opensesame"
5/5
What do you like best about OpenSesame?

The platform provides a diversified set of quality, relevant courses that address a wide range of learning needs, from onboarding to leadership development. The platform's intuitive design and range of material has dramatically increased learner engagement. Review collected by and hosted on G2.com.

What do you dislike about OpenSesame?

I would say for technical courses, the content does not reflect the current trends in the industry. Review collected by and hosted on G2.com.