JG
Janani G.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Exceptional Support and Seamless Onboarding Experience"
5/5
What do you like best about Opensense Email Signatures?

Our experience with Opensense has been nothing short of outstanding! From the very beginning, the onboarding team has been incredibly supportive, knowledgeable, and responsive. They ensured a seamless setup process, patiently addressed all our questions, and provided valuable insights.

Their dedication to customer success truly sets them apart. The team (Ben Smith, Royna Sunderrajan and Corey Smith) has been proactive and always willing to go the extra mile to ensure we get the best experience possible. It's clear they genuinely care about their customers' success.

Opensense has been a fantastic partner, and the onboarding team made the transition easy and efficient. If you're looking for a reliable, efficient, and customer-focused solution, I highly recommend working with them for a smooth implementation with top-tier support!

Thank you again Ben, Royna and Corey for your outstanding service! Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

Nothing to dislike. It's absolutely perfect! Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Signatures made easy"
5/5
What do you like best about Opensense Email Signatures?

What I like best regarding OpenSense is the ease of use. Our signatures are driven by Azure groups; you simply put a user into one of the groups and they get the signature that is set. The Opensense interface is simple yet effective, and the best part, if you need help with anything, Opensense Support (Tori, Janelle and Alex) are always there for you and ready to jump in and help. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

Honestly, I don't see any down sides so far and we have been using this product for over a year now. Review collected by and hosted on G2.com.

Andrew H.
AH
Andrew H.
Email Marketing Manager
Mid-Market (51-1000 emp.)
"Opensense gives you plenty of options for managing email signatures company-wide"
4/5
What do you like best about Opensense Email Signatures?

Opensense gives you a lot of different options for how to apply signatures between pushing them, managing them in the platform, or allowing individuals to manage their own signatures in Gmail. The banner feature also helps us add engagement opportunities to our emails. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

The UI can be confusing and lacking in information at times. There is a beta to improve the UI, but I still find myself confused at how to accomplish things at times. Review collected by and hosted on G2.com.

Response from Shawna Cooley of Opensense Email Signatures

Hi Andrew, We’re glad to hear that the flexibility Opensense offers around signature management and banners is working well for your team!

We also appreciate your honest feedback. The new UI is now available and we’re continuing to refine it based on input like yours. We're always here to support, but if you haven’t already, we’d love for you to check out this tour: https://www.opensense.com/webinars/first-look-a-tour-of-the-new-opensense-platform

Thanks again for being part of the Opensense community and helping us evolve the platform!

Meghan E.
ME
Meghan E.
Business Development and Marketing Manager
Mid-Market (51-1000 emp.)
"Customer service and tech support has been 10/10!"
5/5
What do you like best about Opensense Email Signatures?

The signatures are a great way to keep our branding consistent within our employees emails. They all look the same, clean and professional. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

I struggle with making changes on my own. I need more training on setting them up, revising them, and email campaigns. Review collected by and hosted on G2.com.

Rachel M.
RM
Rachel M.
Senior Digital Marketer
Mid-Market (51-1000 emp.)
"Great Platform and Onboarding Experience"
5/5
What do you like best about Opensense Email Signatures?

Opensense is solving our pain points around email signatures. We have to manage signatures in multiple places, and having the ability to use one signature across all platforms without the need to manually code each one is a huge time saver!

The onboarding team did a phenomenal job of making our implementation process as smooth as possible. It can be challenging to roll out new email signatures org-wide. And while we did have a few bumps (not on Opensense's end), Royna and Corey were always there to help and super communicative along the way. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

While I wish that the signatures could be pushed directly into HubSpot for our marketing emails, we are still saving so much time by copying and pasting the HTML code into each user's settings. Review collected by and hosted on G2.com.

DB
Domenic B.
VP of IT
Enterprise (> 1000 emp.)
"Standardises Company-Wide Email Signatures with Ease"
4/5
What do you like best about Opensense Email Signatures?

Helps Standardise Email Signature company wide. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

More integration with Apple OS and apple products Review collected by and hosted on G2.com.

Thomas Q.
TQ
Thomas Q.
IT Manager
Mid-Market (51-1000 emp.)
"Streamlining Signatures"
4.5/5
What do you like best about Opensense Email Signatures?

OpenSense has been great. We initially set it up so we could have consistency between our signatures and the different Outlook applications. Utilizing OpenSense, we don't have to worry about having users create their own signatures, and everyone has the same! We set up our initial signature and rarely have to change it, and when we do, their support team can do the work for you. We have had 0 issues with signatures not working over the last few years. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

We have had no issues so far using Opensense! Review collected by and hosted on G2.com.

JR
Jed R.
Director of Marketing
Mid-Market (51-1000 emp.)
"Very easy to work with!"
5/5
What do you like best about Opensense Email Signatures?

From the beginning, Sylvia and the opensense team have been awesome to work with! Timely, responsive, and friendly throughout it all. Many vendors will get you live and then their support will stop, not with the opensense crew. If I ever have a need or question, Sylvia and crew and there to help. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

We use the stamping process with opensense and it has been a game changer for our organization. Brand consistency, marketing banners, easy set up for new employees… it’s all a win. Review collected by and hosted on G2.com.

AR
Aaron R.
IT Systems Administrator
Mid-Market (51-1000 emp.)
"Excellent company and easy people to work with!"
4.5/5
What do you like best about Opensense Email Signatures?

The Opensense folks have been very friendly, helpful, and knowledgeable from the very beginning. Even though you may pay more for this product than competitors, you're getting more than just the product itself and are getting top-notch services. Their white-glove approach to this technology is what separates them from their competion. They've made it very easy to implement this technology, especially for us as a company who is switching from another vendor. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

The only downside is the way that the signatures need to be applied to get all the features and data from the marketing and reporting components. Review collected by and hosted on G2.com.

Response from Jelena Djordjevic of Opensense Email Signatures

Hi Aaron! Thank you for your kind words! We're delighted to hear that you’re happy with Opensense. We take pride in offering white-glove onboarding and top-notch Customer Support because we understand the importance of a smooth transition when switching from another vendor. We're glad to hear that we've made the process easy for you.

We appreciate your feedback and value your business. Thank you for making the switch to Opensense. We value you!

Aaron C.
AC
Aaron C.
Web Developer
Mid-Market (51-1000 emp.)
"Continued quality support throughout our partnership over the years"
5/5
What do you like best about Opensense Email Signatures?

Tori Scharadin helped me reduce the number of signature templates from 30ish to about 4 by using Opensense's dynamic field population and logic to account for nuance differences between signatures. Our email signatures are very easy to manage since we have such a few number of templates now. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

To be honest, I don't really have any pain points to mention at the moment. The html in the code editor use to be hard to read, but they've updated their engine to make it so much more user friendly. They also continue to work on this so I can't ask for more. Review collected by and hosted on G2.com.