Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Effective Tool to bridge functionality gaps in Google Workspace"
5/5
What do you like best about Opensense Email Signatures?

Very effective and affordable tool to compliment gaps in functionality for Gmail from Google Workspace

Professional services are excellent. Very willing and able to collaborate on solving problems and providing solutions. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

Previously stated limited sync tools - professional services showed me where my gap in understanding of these tools. Review collected by and hosted on G2.com.

RP
Robert P.
Director of Marketing
Enterprise (> 1000 emp.)
"Outstanding Service and Helpful Guidance for the Right Business Solution"
5/5
What do you like best about Opensense Email Signatures?

Their service is outstanding and they were very helpful making sure we implemented the right solution for our business. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

I wish they had a non routing solution for Freshdesk. Review collected by and hosted on G2.com.

Ashley R.
AR
Ashley R.
Director of Marketing
Mid-Market (51-1000 emp.)
"We had a great experience with OpenSense!"
5/5
What do you like best about Opensense Email Signatures?

We had a great experience with OpenSense! The team was fantastic to work with — professional, responsive, and helpful every step of the way. The transition was smooth, and all the features have been working seamlessly. Overall, I highly recommend OpenSense for anyone looking for a reliable and well-supported solution. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

Overall, I’ve had a great experience with OpenSense. If I had to pick something to improve, it would be adding a few more customization options and making the interface slightly more intuitive for users. But these are minor compared to the overall benefits. Review collected by and hosted on G2.com.

Response from Shawna Cooley of Opensense Email Signatures

Thank you for the review, Ashley! We’re so glad to hear the transition was smooth and that Opensense has been a reliable, well-supported solution for your team. We’re always looking for ways to improve so we appreciate your feedback. Recently, we’ve updated the UI with a focus on making everything more intuitive and easy to navigate. You can check it out here: https://www.opensense.com/webinars/first-look-a-tour-of-the-new-opensense-platform

We appreciate your trust in Opensense and look forward to continuing to support your success!

Max S.
MS
Max S.
Contact Center Solutions Engineer
Small-Business (50 or fewer emp.)
"Opensense Changes your business "
5/5
What do you like best about Opensense Email Signatures?

The tracking has become even better, and we are running multiple campaigns. We are quickly able to change back signuaters when needed after the campaigns are over. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

Just an easier way to build out new signatures with less coding Review collected by and hosted on G2.com.

Response from Jass Binning of Opensense Email Signatures

Max, thank you so much for the wonderful feedback! We're thrilled that Opensense is making such a positive impact on your business. If there's ever anything we can do to make your experience even better, don't hesitate to reach out. Thanks again for recommending us!

Angela D.
AD
Angela D.
GIA Graduate Gemologist and Designer
Mid-Market (51-1000 emp.)
"Just what we were looking for as a company!"
5/5
What do you like best about Opensense Email Signatures?

We were looking for a way to keep our branding uniform, make onboarding easy and also have an outlet to market our services at the same time. We came across OpenSense and have never looked back. We have had a great experience with the entire team and it has delivered everything we have wanted it to do. It has been easy to use and anytime I have had a question, I have had a very quick response from the support team. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

We have only had one issue and that is when Microsoft has updated their platform. The help team had us fixed in a hurry so it wasn't a big deal. Review collected by and hosted on G2.com.

MS
Marc S.
IT Support Assistant
Mid-Market (51-1000 emp.)
"Ongoing support"
5/5
What do you like best about Opensense Email Signatures?

Let me first begin by saying my whole experience with the opensense team that I encountered was excellent! Ben, Corey and Royna are great representatives for opensense, approachable and experienced, they made the integration hassle free.

The product is well designed to meet specification and looks fantastic, the team are patient and responsive. As something we use daily to interact with our customers it's second to none, allowing us a broad spectrum of customisation to create banners and include add-ins to better connect with our customer base.

Implementation was simple and with the ongoing support of the team I believe the product will continue to improve as more features become available.

As previously stated integration was made easy by the team who walk you the system step by step and give you insights into the processes that are taking place.

[Edit]

The ongoing support from opensense is amazing Ben gets in touch quarterly to ensure we are still happy with the service they provide while letting us know about new or up and coming features that may suit our business needs. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

The only negative I have is our time difference with our company being UK based and Opensense being based out of the US but this is not something either company could affect. Review collected by and hosted on G2.com.

Malik T.
MT
Malik T.
IT Manager
Mid-Market (51-1000 emp.)
"Great Tool for Consistent Branding Across Emails"
5/5
What do you like best about Opensense Email Signatures?

Opensense makes managing company-wide email signatures straightforward and consistent. I love how simple it is to deploy and update signatures across the entire organization, without relying on end users to configure anything themselves. The branding stays uniform, and the marketing team appreciates being able to insert banners and campaigns seamlessly. The integration with Microsoft 365 is also seamless, and support has been responsive when needed. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

While the platform is very reliable, the customization took a bit of time to understand. A more guided walkthrough or setup wizard for first-time admins would make onboarding even smoother. Once configured, though, it runs without a hitch. Review collected by and hosted on G2.com.

Response from Shawna Cooley of Opensense Email Signatures

Thank you for the thoughtful review, Malik! We're glad Opensense has helped bring consistency, ease, and efficiency to email signature management across your organization, adding value for both IT and marketing.

Your note about onboarding is spot on. That’s why we’ve recently made improvements, including a refreshed, more intuitive UI and guided tours to help admins get up and running faster, plus we're always here to support. You can preview what’s new here: https://www.opensense.com/webinars/first-look-a-tour-of-the-new-opensense-platform

Thanks again for your insight and support—it helps us keep building a better experience for everyone.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Outstanding Customer Support and Easy Integration"
5/5
What do you like best about Opensense Email Signatures?

Customer support as well as the Ease of Integration. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

The only thing that comes to mind is the web portal may be slow to load at times. Review collected by and hosted on G2.com.

TC
Tom C.
Manager, IT Services
Mid-Market (51-1000 emp.)
"Set it and forget it (or not!)"
4.5/5
What do you like best about Opensense Email Signatures?

Setting up Opensense was a relatively simple process, particularly due to the excellent support we received during planning and configuration and the ease to integrate into our M365 stack. Once implemented, we have not had a real need to go back and make changes. It really has been set and forget, it just works. From an IT perspective, this is crucial. However, once we used it, there were obvious opportunities to add new customizations and business unit specific signatures. This process was also simple and gave us a nice flexibility. Overall, it is a nice and simple product that does what it says. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

While the outlook plugin is very straightforward, it did take a little staff training to get people to understand how to best use our signatures and why consistent branding was so important. Review collected by and hosted on G2.com.

JR
Jordan R.
Senior Marketing Strategist
Mid-Market (51-1000 emp.)
"Great product with excellent support"
5/5
What do you like best about Opensense Email Signatures?

Opensense email signatures have been great for our business, enabling us to run promotions and raise awareness easily across different departments. We can run over 20 banners a month for different departments and segment the audience for precise targeting. The banners add an additional layer of authenticity to our business and provide another marketing channel, while also serving as a useful sales tool. The customer support we receive has always been top-notch; responses are quick, and the help is always useful. Review collected by and hosted on G2.com.

What do you dislike about Opensense Email Signatures?

The only downside of Opensense is user implementation. Some users find the process of adding a signature in Outlook cumbersome, which can make adoption with new employees challenging. Review collected by and hosted on G2.com.