Kerri M.
KM
Kerri M.
Co-Founder
Small-Business (50 or fewer emp.)
"A must-have for every growing ecommerce brand"
5/5
What do you like best about Opensend?

Opensend as a program is the best email recovery tool out there. The quality of leads, capabilities of platform such as meta/google integration, and their direct mail feature make this tool lightyears better than any other out there. On top of that setup is almost instantaneous, and their team is very responsive if any help is needed. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

There's nothing I dislike. Only cons people might have is price but the ROI makes that a moot point. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"OpenSend is the Key to Growth!"
5/5
What do you like best about Opensend?

OpenSend has exceeded my expectations—their team is amazing, always willing to go the extra mile for us. From setup through our ongoing partnerships, they’ve provided support, strategy, and advice. Our partners have experienced list growth, higher conversions, and notable revenue increases. OpenSend is a game-changer for any agency and its partners. If you're looking to build a community, grow it, and generate revenue, OpenSend is the best email setup out there. Five stars and highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Opensend?

I do not have anything BAD to say about OpenSend. Everything is 100% aliged with what was promissed in deliverbles. Review collected by and hosted on G2.com.

Harmony C.
HC
Harmony C.
Director of Brand
Small-Business (50 or fewer emp.)
"Opensend has revolutionized how we connect with users"
4.5/5
What do you like best about Opensend?

Opensend was extremely easy to integrate into our tech stack. We were able to see results as soon as we implemented Opensend. The customer support is exceptional. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

At first, it seems cost-prohibitive but we were able to see returns quite soon after implementing. Review collected by and hosted on G2.com.

Stefan H.
SH
Stefan H.
VP Of eCommerce
Mid-Market (51-1000 emp.)
"Essential Tool for Capturing Anonymous Visitors"
5/5
What do you like best about Opensend?

User-Friendly Interface: The platform is intuitive and easy to navigate, making it accessible for all team members.

Efficient Onboarding: The setup process was smooth, and the support team was there to guide us every step of the way.

Anonymous Visitor Identification: OpenSend’s ability to identify and re-engage anonymous visitors has been a game-changer. We can now connect with potential customers who would otherwise have slipped through the cracks.

Robust Analytics: The detailed insights and analytics provided by OpenSend have allowed us to refine our marketing strategies and improve our overall performance.

Excellent Customer Support: The OpenSend team is always responsive and proactive in providing guidance and answering any questions we have. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

We wish we knew the secret recipe for how they do it! The effectiveness and efficiency of OpenSend sometimes feel like magic, and it would be amazing to understand all the intricate details behind their technology. Review collected by and hosted on G2.com.

Alessandro R.
AR
Alessandro R.
Sr. Growth Marketing and Client Success Manager
Small-Business (50 or fewer emp.)
"Great ROI"
5/5
What do you like best about Opensend?

Opensend has enabled us to uncover leads we weren't aware of, prompting us to refine our approach to lead gen. The setup is super simple; We shared it with our DTC clients who started seeing results almost immediately. We have multiple clients using the software now and one of them (eComm brand) is getting over 100 new sales a day and a 20x return on their investment. If you're seeking a game-changing investment to propel your business and enhance your lead gen strategy, we highly recommend Opensend! Review collected by and hosted on G2.com.

What do you dislike about Opensend?

The A/B testing functionality is currently missing, but I expect it to be added soon. Review collected by and hosted on G2.com.

Novel R.
NR
Novel R.
Mid-Market (51-1000 emp.)
"Opensend is awesome for Re-engagement purposes!"
5/5
What do you like best about Opensend?

Opencare operates an online marketplace and we service our users through a mobile web experience. Through all of our paid marketing, we get a ton of site visotors that churn before starting the survey. Unfortunately, our lifecycle marketing only caters to users that have signed up on the platform, so the solution Opensend provides really helps us bridge the gap in being able to re-engage these lapsed users (who we would not be able to retarget otherwise). It was very easy to integrate into our current workflow and our AM team is super helpful! Thanks Danny, Kurt and the Opensend team! Review collected by and hosted on G2.com.

What do you dislike about Opensend?

The service is only availabl in the US market, whereas ~50% of our current site traffic is from Canada. Review collected by and hosted on G2.com.

Maya J.
MJ
Maya J.
Founder
Small-Business (50 or fewer emp.)
"Anonymous tracking that’s actually reputable"
5/5
What do you like best about Opensend?

To be honest I was hyper critical of this tech when it first was introduced to me. And with most of the other platforms providing anonymous visitor tracking, I still am. Opensend has done the impossible and won me over. With a level of transparency and supportive team that’s hard to find with most partners. I’m excited to keep introducing them to merchants I work with! Review collected by and hosted on G2.com.

What do you dislike about Opensend?

No downsides that I've experienced! They've always been super communicative. Review collected by and hosted on G2.com.

Chelsea F.
CF
Chelsea F.
Enterprise Account Manager
Small-Business (50 or fewer emp.)
"Great platform and even better service!"
5/5
What do you like best about Opensend?

I love the ease and accessibility of Opensend. It's incredibly easy to use and maneauver. There are so many use cases that would dramatically impact our clients. The more and more I discuss Opensend with clients we unveil more ways for it to be used to increase ROI. The customer service and people I've engaged with from Opensend have been supportive and reliable. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

More industry recognition for clients to be aware of the platform and the ways it can benefit their business. Review collected by and hosted on G2.com.

Victoria R.
VR
Victoria R.
Client Account Manager
Small-Business (50 or fewer emp.)
"Great boost for our email marketing clients!"
5/5
What do you like best about Opensend?

Opensend has been great at converting anonymous site visitors into active customers, with a smooth integration into Klaviyo that makes it easy to implement. We’ve seen noticeable revenue growth for our clients, and the Opensend team has been incredibly supportive throughout, offering clear guidance and prompt responses that ensure a successful setup. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

No drawbacks to note. Their team’s setup guidance is straightforward—just follow it, and you’ll get great results. Review collected by and hosted on G2.com.

Seth T.
ST
Seth T.
Associate Director SEO
Mid-Market (51-1000 emp.)
"Wildly innovative product"
5/5
What do you like best about Opensend?

OpenSend is a revolutionary product that excels in capturing anonymous website visitors, turning them into valuable leads for targeted email marketing. It's able to boost ROI by harnessing otherwise unseen visitors and allowing your site to do more with your web traffic. OpenSend's commitment to innovation makes it an indispensable tool for businesses seeking to optimize their digital marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

I can't think of anything I'm dissatisfied with at the moment. Review collected by and hosted on G2.com.