Patrick M.
PM
Patrick M.
Director of Global E-commerce
Mid-Market (51-1000 emp.)
"Easy Onboarding, More Subscribers, More Revenue"
5/5
What do you like best about Opensend?

The Opensend implementation team walks you through the setup process, which takes less than 10 minutes to integrate it with Shopify and Klaviyo. I believe I could have done it myself because the platform is that intuitive, but the fact that they dedicate resources to assist with this speaks volumes. They want you to succeed. Once Opensend is live, you see it working immediately. Honestly, the most time consuming part of the entire process - and it wasn't that time consuming - was modifying my Welcome flow in Klaviyo for the net new emails. After 3 weeks, the ROI is 795%. Opensend is an absolute no brainer for DTC. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

The only downside is that it is limited to US visitors. Review collected by and hosted on G2.com.

Gregg L.
GL
Gregg L.
Owner / Head of Marketing
Small-Business (50 or fewer emp.)
"Relatively easy setup, seems to be working as advertised."
4/5
What do you like best about Opensend?

The ability to capture anonymous traffic autonomously Review collected by and hosted on G2.com.

What do you dislike about Opensend?

Set up had a few hiccups, especially when connecting integrations, but this was not a dealbreaker and they were happy to help. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"The setup was super smooth, and the Opensend team made the entire onboarding process effortless."
4.5/5
What do you like best about Opensend?

The combination of an easy-to-use platform and a highly supportive team — they made it simple to unlock real value right from the start. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

Nothing that comes to mind. The whole experience was super smooth. Review collected by and hosted on G2.com.

Franco L.
FL
Franco L.
IT Director
Mid-Market (51-1000 emp.)
"Switched from retention.com"
5/5
What do you like best about Opensend?

Much easier to install them retention. Hopefully results are better. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

So far none, had it for a month. Results are similar to retention. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Powerful Tool for connecting with our consumer base"
4.5/5
What do you like best about Opensend?

Get tool for getting and keeping in touch with those interested in our company and the segment space we operate in. We want to talk to these consumers and OpenSend allows us the opportunity. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

Nothing yet so far, everything has been seamless and easy to navigate. Review collected by and hosted on G2.com.

ED
Elena D.
"Effortless Email Signup Boost with Excellent Team Support"
3.5/5
What do you like best about Opensend?

I appreciate the easy setup process of Opensend, which was aided by team support, making it straightforward to begin using. I'm impressed by its ability to convert web traffic into email sign-ups effectively. The data provided by Opensend is beneficial for retargeting through email campaigns. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

Nothing Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Strong Platform for Passive Revenue & Identity Capture"
4/5
What do you like best about Opensend?

Opensend has helped us capture high-intent visitors we might otherwise miss, and the automation makes it incredibly hands-off. Once set up, it just works in the background to drive incremental revenue. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

The cost structure can be tricky, particularly when usage goes beyond the included tier and overage charges come into play. It can be difficult to forecast monthly spend. Some finer control over filtering and personalization in the UI would also be a welcome improvement for more advanced use cases. Review collected by and hosted on G2.com.

CT
Christopher T.
CEO and Head Strategist
Small-Business (50 or fewer emp.)
"Umissable Opportunity for B2B and B2C Brands Alike"
5/5
What do you like best about Opensend?

The best part of OpenSend was obviously the results that it has gained for both me and my clients - but the onboarding was so smooth and methodical that it only took me one quick call with their helpful team to get started. Fabulous experience and wonderful, mindful support. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

Nothing that I have really experienced has been negative with OpenSend. Review collected by and hosted on G2.com.

Mike F.
MF
Mike F.
Retention Marketing Manager
Mid-Market (51-1000 emp.)
"Great so far"
4.5/5
What do you like best about Opensend?

Easy setup, customizable settings, great onboarding team, no contracts, easy to read dashboard. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

Nothing at the moment. Everything is going smooth so far Review collected by and hosted on G2.com.

IS
isla s.
Community Engagement Coordinator
Small-Business (50 or fewer emp.)
"Working with Opensend"
5/5
What do you like best about Opensend?

OpenSend is an amazing! I like the fact it allows us to reach out to people who visit our page and need our services. It makes communication so much easier and helps us connect with the right people. Alexis was really nice to show us and explain everything very well. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

The only downside is that I wish there were more phone numbers included in the leads. Review collected by and hosted on G2.com.