--- title: Opensend Reviews meta\_title: 'Opensend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 143 reviews by the users' company size, role or industry to find out how Opensend works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 143 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation --- ### Opensend Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **easy setup** of Opensend, appreciating the intuitive process and supportive implementation team. [(33 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681857&qs=pros-and-cons#reviews) Users find Opensend remarkably **easy to use** , appreciating the straightforward setup and helpful customer support throughout. [(24 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681614&qs=pros-and-cons#reviews) Users value the **excellent customer support** of Opensend, appreciating the responsive and proactive assistance throughout their journey. [(18 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682194&qs=pros-and-cons#reviews) Users value the **helpful support team** at Opensend, which makes setup and integration seamless and efficient. [(17 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681892&qs=pros-and-cons#reviews) Users value the **easy integrations** of Opensend, enhancing onboarding and boosting overall marketing effectiveness effortlessly. [(14 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682070&qs=pros-and-cons#reviews) Users are concerned about the **lead quality** from OpenSend, feeling the service lacks sufficient email profiles for optimal results. [(3 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682129&qs=pros-and-cons#reviews) Users find the **pricing of Opensend to be a bit high** , though they acknowledge it offers good value. [(2 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681941&qs=pros-and-cons#reviews) Users express frustration with the **limited US visitor support** of Opensend, reducing its global accessibility. [(1 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2077052&qs=pros-and-cons#reviews) Users feel that the **contact limitations** of Opensend restrict the number of phone numbers in leads. [(1 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2052210&qs=pros-and-cons#reviews) Users struggle with **dashboard clarity issues** , particularly regarding the understanding of ROAS metrics in Opensend. [(1 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2456096&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Opensend ##### 1. Easy Setup Users commend the **easy setup** of Opensend, appreciating the intuitive process and supportive implementation team. [ See 33 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681857&qs=pros-and-cons#reviews) See Related User Reviews ![shawn s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shawn s.") SS shawn s. Small-Business (50 or fewer emp.) 3.5/5 "Simplifies Email Collection with Ease" What do you like about Opensend? I like Opensend's simplicity and how easy it is to use. It really helps in adding more engaged traffic to our funnel. Plus, the initial setup was very ![Audrey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey D.") AD Audrey D. 4.5/5 "Exceptional Support, Smooth Integration" What do you like about Opensend? I like how our agency has a helpful team to assist in billing, integration, setup, and other technical information we would need. We have a Slack chan ##### 2. Ease of Use Users find Opensend remarkably **easy to use** , appreciating the straightforward setup and helpful customer support throughout. [ See 24 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681614&qs=pros-and-cons#reviews) See Related User Reviews ![shawn s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shawn s.") SS shawn s. Small-Business (50 or fewer emp.) 3.5/5 "Simplifies Email Collection with Ease" What do you like about Opensend? I like Opensend's simplicity and how easy it is to use. It really helps in adding more engaged traffic to our funnel. Plus, the initial setup was very ![Audrey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey D.") AD Audrey D. 4.5/5 "Exceptional Support, Smooth Integration" What do you like about Opensend? I like how our agency has a helpful team to assist in billing, integration, setup, and other technical information we would need. We have a Slack chan ##### 3. Customer Support Users value the **excellent customer support** of Opensend, appreciating the responsive and proactive assistance throughout their journey. [ See 18 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682194&qs=pros-and-cons#reviews) See Related User Reviews ![Andrea F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea F.") AF Andrea F. Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Support and Smooth Onboarding Experience" What do you like about Opensend? We have seen really great ROI (318% in just 3 weeks!) The whole team is available and willing to help. Great onboarding system. Very pleased. ![Bryce S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce S.") BS Bryce S. 4.0/5 "Seamless Setup, Exceptional Customer Service" What do you like about Opensend? I have had a fantastic experience with Opensend. Their customer service is outstanding, with team members like Jeffrey and Sergio helping to get us up ##### 4. Helpful Users value the **helpful support team** at Opensend, which makes setup and integration seamless and efficient. [ See 17 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681892&qs=pros-and-cons#reviews) See Related User Reviews ![Audrey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey D.") AD Audrey D. 4.5/5 "Exceptional Support, Smooth Integration" What do you like about Opensend? I like how our agency has a helpful team to assist in billing, integration, setup, and other technical information we would need. We have a Slack chan BS brian s. 4.5/5 "Effortless Lead Generation Tool" What do you like about Opensend? I like that Opensend provides a service I didn't know existed, which is really helpful for lead generation. The daily email delivery works well, and I ##### 5. Easy Integrations Users value the **easy integrations** of Opensend, enhancing onboarding and boosting overall marketing effectiveness effortlessly. [ See 14 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682070&qs=pros-and-cons#reviews) See Related User Reviews ![Audrey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey D.") AD Audrey D. 4.5/5 "Exceptional Support, Smooth Integration" What do you like about Opensend? I like how our agency has a helpful team to assist in billing, integration, setup, and other technical information we would need. We have a Slack chan ![Hayley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hayley C.") HC Hayley C. 5.0/5 "Effortless Setup, Immediate Customer Engagement" What do you like about Opensend? I love how easy it is to set up Opensend. The ability to quickly connect with potential customers who visited our website but left without sharing the ### 5 Cons or Disadvantages of Opensend ##### 1. Lead Quality Users are concerned about the **lead quality** from OpenSend, feeling the service lacks sufficient email profiles for optimal results. [ See 3 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682129&qs=pros-and-cons#reviews) See Related User Reviews ![Maddie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maddie H.") MH Maddie H. Small-Business (50 or fewer emp.) 3.0/5 "A great idea that could use customer support improvement" What do you dislike about Opensend? It seems like the support team was most interested in making sure I got onboarded. After getting signed up, I feel like the service has been slower an ![Bryce S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce S.") BS Bryce S. 4.0/5 "Seamless Setup, Exceptional Customer Service" What do you dislike about Opensend? I wish OpenSend had a larger database of users, as not everyone is currently included in it. While the platform already has a significant breadth, exp ##### 2. Expensive Users find the **pricing of Opensend to be a bit high** , though they acknowledge it offers good value. [ See 2 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681941&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie K.") SK Stephanie K. 4.0/5 "Effective Remarketing with Easy Setup" What do you dislike about Opensend? I find the pricing of Opensend to be a little high. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Working great for lead gen" What do you dislike about Opensend? One area for improvement would be additional analytics. Additionally, while the platform is a worthwhile investment and has easily paid for itself, th ##### 3. Contact Issues Users express frustration with the **limited US visitor support** of Opensend, reducing its global accessibility. [ See 1 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2077052&qs=pros-and-cons#reviews) See Related User Reviews ![Patrick M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick M.") PM Patrick M. Mid-Market (51-1000 emp.) 5.0/5 "Easy Onboarding, More Subscribers, More Revenue" What do you dislike about Opensend? The only downside is that it is limited to US visitors. ##### 4. Contact Limitations Users feel that the **contact limitations** of Opensend restrict the number of phone numbers in leads. [ See 1 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2052210&qs=pros-and-cons#reviews) See Related User Reviews IS isla s. Small-Business (50 or fewer emp.) 5.0/5 "Working with Opensend" What do you dislike about Opensend? The only downside is that I wish there were more phone numbers included in the leads. ##### 5. Dashboard Issues Users struggle with **dashboard clarity issues** , particularly regarding the understanding of ROAS metrics in Opensend. [ See 1 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2456096&qs=pros-and-cons#reviews) See Related User Reviews ![shawn s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shawn s.") SS shawn s. Small-Business (50 or fewer emp.) 3.5/5 "Simplifies Email Collection with Ease" What do you dislike about Opensend? I find it hard to fully understand ROAS with Opensend. I'd like to see non-inflated ROAS on the dashboard. ## Top-Rated Alternatives [ ![Retention.com](https://images.g2crowd.com/uploads/product/hd_favicon/176555e2d9a0d19ea11826db0935bfa0/retention-com-formerly-getemails.svg "Retention.com") Retention.com 4.5/5(123) ](https://www.g2.com/products/retention-com/reviews) [ ![Customers.ai](https://images.g2crowd.com/uploads/product/hd_favicon/d13e640c74221877c47e7e5b4b8e6e4d/customers-ai.svg "Customers.ai") Customers.ai 4.8/5(429) ](https://www.g2.com/products/customers-ai/reviews) [ ![RB2B](https://images.g2crowd.com/uploads/product/hd_favicon/2e0824145809710a46ad430338cbe7a8/rb2b.svg "RB2B") RB2B 4.5/5(284) ](https://www.g2.com/products/rb2b/reviews) [ View All Alternatives ](https://www.g2.com/products/opensend/competitors/alternatives) ![Chloe S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chloe S.") CS Chloe S. Content Editor Small-Business (50 or fewer emp.) 9/24/2024 "A Game-Changing Solution for Growing Your Business" 5/5 What do you like best about Opensend? Opensend offers a comprehensive solution for businesses looking to enhance their website visitor identification efforts. With powerful features like real-time tracking, data enrichment, and seamless CRM integration, Opensend helps turn anonymous website visitors into qualified leads. This is a truly game-changing piece of software for any business looking to expand their reach. Review collected by and hosted on G2.com. What do you dislike about Opensend? Truly nothing. Their team is quick to offer solutions and is all about transparency. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Identifying potential customers and increasing reach across the board. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Erica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica M.") EM Erica M. Digital Marketing Coordinator Small-Business (50 or fewer emp.) 9/27/2024 "Best Email Acquisition Tool!" 5/5 What do you like best about Opensend? It's super easy to use and the setup was a breeze. It's great being able to collect potential customer data from people who visit our site and are able to target them through email & social marketing. Also being able to see where the potential customers data was captured on our website helps us filter who we are trying to target. Their customer success/support team are also extremely communicative and are always there if you need any help Review collected by and hosted on G2.com. What do you dislike about Opensend? If we could filter by URL on the opensend website that would be incredible but no complaints. It's been great! Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Being able to capture potential customer data and target them in campaigns Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 8/7/2024 "Getting started with Opensend" 5/5 What do you like best about Opensend? My favorite thing about Opensend currently is my account reps attention to my business needs. He keeps my schedule updated with our calls, important timeline notices, and he is very upfront about my account's needs. He's very patient and will answer my questions about availble integration options and how they can help my contact list grow. I look forward to our calls because I know he's going to make my life less complicated. Review collected by and hosted on G2.com. What do you dislike about Opensend? I wish there were more integration options. I want to be able to see where my traffic is coming from. Integrations I'd like to see happen are for social media platforms like TikTok and Instagram. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Currently we do not have any problems to solve. We are in the review current setup and planning for growth stages currently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Angelica A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angelica A.") AA Angelica A. Senior Account Manager Small-Business (50 or fewer emp.) 7/31/2024 "A MUST for Ecom Businesses" 5/5 What do you like best about Opensend? It is a super user-friendly dashboard. Reporting is easy to manage and report on. The brands that I have onboarded to the integration have all seens 5-10x ROI and I will continue to refer Opensend to those that are interested in a boost! The implementation process has been a breeze each time, and the account reps are always quick to repsond to any questions that may come up. We've been consistent customers for a few months now and will continue to be! Review collected by and hosted on G2.com. What do you dislike about Opensend? I have not experienced any downsides in the last few months of use. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? We initially decided to integrate Opensend to our brands that were struggling with list growth, relying on their site popups alone. Opensend not only has increased their list growth but in turn their revenue from the vistors identified. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Cameron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron T.") CT Cameron T. CEO Small-Business (50 or fewer emp.) 8/28/2024 "Incredibly fast and easy way to grow your outreach list!" 5/5 What do you like best about Opensend? From the start, the opensend team has been great to us. The customer service has been top notch and the program itself has grown our newsletter and sms list by over 30% (in just 6 months). Not only do we use this for our brand but we have a number of brands under us that we have now reccomended this to. This is hands down my top reccomndeation for companies looking to capture more website visitors. Review collected by and hosted on G2.com. What do you dislike about Opensend? I have yet to find something I dislike.. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? We have always driven a large amount of traffic to our website but had a rough time converting them to buyers. This allows us to grab their contact info and retarget through email or SMS. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bree L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree L.") BL Bree L. Campaign Manager, SEO Mid-Market (51-1000 emp.) 9/20/2024 "High-quality leads daily" 5/5 What do you like best about Opensend? Opensend has transformed how we capture leads and personalize our outreach. Its seamless integration with our email marketing platform allowed us to get started quickly and efficiently. Review collected by and hosted on G2.com. What do you dislike about Opensend? No issues so far! We're adding high-quality leads to our email list every day, and their support team has been super helpful. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Identifying website visitors interested in our brand that I otherwise wouldn't be able to contact. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jim U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim U.") JU Jim U. Chief Executive Officer Small-Business (50 or fewer emp.) 8/7/2024 "Highly recommend. Great customer support." 5/5 What do you like best about Opensend? Opensend has transformed our marketing efforts at 4Knines, delivering a high ROI within 45 days and generating additional sales in a very short timeframe. The platform's seamless integration with Shopify and Klaviyo made setup easy, while its innovative email capture capabilities have boosted our engagement metrics. We are continuing to see positive results after 3 months of use. We highly recommend Opensend to any e-commerce business looking for a reliable and impactful marketing solution. Review collected by and hosted on G2.com. What do you dislike about Opensend? At this point I do not have anything to share. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Scaling sales Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alleca K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alleca K.") AK Alleca K. Director of Business Development Mid-Market (51-1000 emp.) 9/17/2024 "Great product, great support!" 5/5 What do you like best about Opensend? Opensend has been great for our business. We're able to get email addresses of people who have visited our website, even if they didn't fill out our lead form. We've been able to successfully convert the leads into paying customers! Review collected by and hosted on G2.com. What do you dislike about Opensend? Everything about Opensend has been great! Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Providing us with names and emails of people who visited our site that didn't fill out our lead form. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ashton C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashton C.") AC Ashton C. Ecommerce and Account Sales Small-Business (50 or fewer emp.) 9/13/2024 "Great tool for email list and revenue growth." 4/5 What do you like best about Opensend? Opensend is very effective in matching visitors on my site. Which then we can email and convert into customers. I've been really happy with the effectiveness and accuracy of the matches. Review collected by and hosted on G2.com. What do you dislike about Opensend? They have a robust reporting section, but I'm still trying to understand and measure direct revenue. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? We are able to recover anonymous visitors to our site and convert them to customers through email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LR Lacy R. Chief Financial Officer Small-Business (50 or fewer emp.) 8/9/2024 "Generates a lot of new leads" 5/5 What do you like best about Opensend? It does generate a lot of new contacts for our shop, and is very easy to set up and use. It also provides digestable analytics. The team members we have worked with have been prompt to respond and courteous. Review collected by and hosted on G2.com. What do you dislike about Opensend? We had a few issues with account billing set up, however the team was quick to respond and remedy. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? It is helping us grow our contact list for targeted email campaign sales and welcoming potential new customers to our brand. Review collected by and hosted on G2.com. 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