--- title: Opensend Reviews meta\_title: 'Opensend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 143 reviews by the users' company size, role or industry to find out how Opensend works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 143 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation --- ### Opensend Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **easy setup** of Opensend, appreciating the intuitive process and supportive implementation team. [(33 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681857&qs=pros-and-cons#reviews) Users find Opensend remarkably **easy to use** , appreciating the straightforward setup and helpful customer support throughout. [(24 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681614&qs=pros-and-cons#reviews) Users value the **excellent customer support** of Opensend, appreciating the responsive and proactive assistance throughout their journey. [(18 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682194&qs=pros-and-cons#reviews) Users value the **helpful support team** at Opensend, which makes setup and integration seamless and efficient. [(17 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681892&qs=pros-and-cons#reviews) Users value the **easy integrations** of Opensend, enhancing onboarding and boosting overall marketing effectiveness effortlessly. [(14 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682070&qs=pros-and-cons#reviews) Users are concerned about the **lead quality** from OpenSend, feeling the service lacks sufficient email profiles for optimal results. [(3 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682129&qs=pros-and-cons#reviews) Users find the **pricing of Opensend to be a bit high** , though they acknowledge it offers good value. [(2 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681941&qs=pros-and-cons#reviews) Users express frustration with the **limited US visitor support** of Opensend, reducing its global accessibility. [(1 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2077052&qs=pros-and-cons#reviews) Users feel that the **contact limitations** of Opensend restrict the number of phone numbers in leads. [(1 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2052210&qs=pros-and-cons#reviews) Users struggle with **dashboard clarity issues** , particularly regarding the understanding of ROAS metrics in Opensend. [(1 mentions)](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2456096&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Opensend ##### 1. Easy Setup Users commend the **easy setup** of Opensend, appreciating the intuitive process and supportive implementation team. [ See 33 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681857&qs=pros-and-cons#reviews) See Related User Reviews ![shawn s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shawn s.") SS shawn s. Small-Business (50 or fewer emp.) 3.5/5 "Simplifies Email Collection with Ease" What do you like about Opensend? I like Opensend's simplicity and how easy it is to use. It really helps in adding more engaged traffic to our funnel. Plus, the initial setup was very ![Audrey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey D.") AD Audrey D. 4.5/5 "Exceptional Support, Smooth Integration" What do you like about Opensend? I like how our agency has a helpful team to assist in billing, integration, setup, and other technical information we would need. We have a Slack chan ##### 2. Ease of Use Users find Opensend remarkably **easy to use** , appreciating the straightforward setup and helpful customer support throughout. [ See 24 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681614&qs=pros-and-cons#reviews) See Related User Reviews ![shawn s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shawn s.") SS shawn s. Small-Business (50 or fewer emp.) 3.5/5 "Simplifies Email Collection with Ease" What do you like about Opensend? I like Opensend's simplicity and how easy it is to use. It really helps in adding more engaged traffic to our funnel. Plus, the initial setup was very ![Audrey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey D.") AD Audrey D. 4.5/5 "Exceptional Support, Smooth Integration" What do you like about Opensend? I like how our agency has a helpful team to assist in billing, integration, setup, and other technical information we would need. We have a Slack chan ##### 3. Customer Support Users value the **excellent customer support** of Opensend, appreciating the responsive and proactive assistance throughout their journey. [ See 18 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682194&qs=pros-and-cons#reviews) See Related User Reviews ![Andrea F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea F.") AF Andrea F. Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Support and Smooth Onboarding Experience" What do you like about Opensend? We have seen really great ROI (318% in just 3 weeks!) The whole team is available and willing to help. Great onboarding system. Very pleased. ![Bryce S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce S.") BS Bryce S. 4.0/5 "Seamless Setup, Exceptional Customer Service" What do you like about Opensend? I have had a fantastic experience with Opensend. Their customer service is outstanding, with team members like Jeffrey and Sergio helping to get us up ##### 4. Helpful Users value the **helpful support team** at Opensend, which makes setup and integration seamless and efficient. [ See 17 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681892&qs=pros-and-cons#reviews) See Related User Reviews ![Audrey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey D.") AD Audrey D. 4.5/5 "Exceptional Support, Smooth Integration" What do you like about Opensend? I like how our agency has a helpful team to assist in billing, integration, setup, and other technical information we would need. We have a Slack chan BS brian s. 4.5/5 "Effortless Lead Generation Tool" What do you like about Opensend? I like that Opensend provides a service I didn't know existed, which is really helpful for lead generation. The daily email delivery works well, and I ##### 5. Easy Integrations Users value the **easy integrations** of Opensend, enhancing onboarding and boosting overall marketing effectiveness effortlessly. [ See 14 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682070&qs=pros-and-cons#reviews) See Related User Reviews ![Audrey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey D.") AD Audrey D. 4.5/5 "Exceptional Support, Smooth Integration" What do you like about Opensend? I like how our agency has a helpful team to assist in billing, integration, setup, and other technical information we would need. We have a Slack chan ![Hayley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hayley C.") HC Hayley C. 5.0/5 "Effortless Setup, Immediate Customer Engagement" What do you like about Opensend? I love how easy it is to set up Opensend. The ability to quickly connect with potential customers who visited our website but left without sharing the ### 5 Cons or Disadvantages of Opensend ##### 1. Lead Quality Users are concerned about the **lead quality** from OpenSend, feeling the service lacks sufficient email profiles for optimal results. [ See 3 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1682129&qs=pros-and-cons#reviews) See Related User Reviews ![Maddie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maddie H.") MH Maddie H. Small-Business (50 or fewer emp.) 3.0/5 "A great idea that could use customer support improvement" What do you dislike about Opensend? It seems like the support team was most interested in making sure I got onboarded. After getting signed up, I feel like the service has been slower an ![Bryce S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce S.") BS Bryce S. 4.0/5 "Seamless Setup, Exceptional Customer Service" What do you dislike about Opensend? I wish OpenSend had a larger database of users, as not everyone is currently included in it. While the platform already has a significant breadth, exp ##### 2. Expensive Users find the **pricing of Opensend to be a bit high** , though they acknowledge it offers good value. [ See 2 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681941&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie K.") SK Stephanie K. 4.0/5 "Effective Remarketing with Easy Setup" What do you dislike about Opensend? I find the pricing of Opensend to be a little high. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Working great for lead gen" What do you dislike about Opensend? One area for improvement would be additional analytics. Additionally, while the platform is a worthwhile investment and has easily paid for itself, th ##### 3. Contact Issues Users express frustration with the **limited US visitor support** of Opensend, reducing its global accessibility. [ See 1 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2077052&qs=pros-and-cons#reviews) See Related User Reviews ![Patrick M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick M.") PM Patrick M. Mid-Market (51-1000 emp.) 5.0/5 "Easy Onboarding, More Subscribers, More Revenue" What do you dislike about Opensend? The only downside is that it is limited to US visitors. ##### 4. Contact Limitations Users feel that the **contact limitations** of Opensend restrict the number of phone numbers in leads. [ See 1 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2052210&qs=pros-and-cons#reviews) See Related User Reviews IS isla s. Small-Business (50 or fewer emp.) 5.0/5 "Working with Opensend" What do you dislike about Opensend? The only downside is that I wish there were more phone numbers included in the leads. ##### 5. Dashboard Issues Users struggle with **dashboard clarity issues** , particularly regarding the understanding of ROAS metrics in Opensend. [ See 1 mentions ](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=2456096&qs=pros-and-cons#reviews) See Related User Reviews ![shawn s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shawn s.") SS shawn s. Small-Business (50 or fewer emp.) 3.5/5 "Simplifies Email Collection with Ease" What do you dislike about Opensend? I find it hard to fully understand ROAS with Opensend. I'd like to see non-inflated ROAS on the dashboard. ## Top-Rated Alternatives [ ![Retention.com](https://images.g2crowd.com/uploads/product/hd_favicon/176555e2d9a0d19ea11826db0935bfa0/retention-com-formerly-getemails.svg "Retention.com") Retention.com 4.5/5(123) ](https://www.g2.com/products/retention-com/reviews) [ ![Customers.ai](https://images.g2crowd.com/uploads/product/hd_favicon/d13e640c74221877c47e7e5b4b8e6e4d/customers-ai.svg "Customers.ai") Customers.ai 4.8/5(429) ](https://www.g2.com/products/customers-ai/reviews) [ ![RB2B](https://images.g2crowd.com/uploads/product/hd_favicon/2e0824145809710a46ad430338cbe7a8/rb2b.svg "RB2B") RB2B 4.5/5(284) ](https://www.g2.com/products/rb2b/reviews) [ View All Alternatives ](https://www.g2.com/products/opensend/competitors/alternatives) ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 9/29/2025 "responsive team, effective product" 4.5/5 What do you like best about Opensend? Their product outperformed our previous tool in a direct comparison, and their team remained highly communicative throughout the entire process. Review collected by and hosted on G2.com. What do you dislike about Opensend? I feel that the help articles would benefit from some updates and a bit more refinement. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Anonymous website visitor id collection and website/email CRO. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 10/7/2025 "Quick onboarding, quick results" 5/5 What do you like best about Opensend? We're using reconnect, and we're seeing strong results out the gate. Review collected by and hosted on G2.com. What do you dislike about Opensend? Only been using for a week. Early results are promising, no negatives to share at this time. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Opensend is helping us expand our attribution windows for email targeting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kiku C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiku C.") KC Kiku C. Co founder Small-Business (50 or fewer emp.) 9/30/2024 "Great onboarding and quick results!" 5/5 What do you like best about Opensend? Easy onboarding and very quickly started seeing our email subscriber list grow effectively. 6 months in, we're seeing great quality email leads that engage and convert! Review collected by and hosted on G2.com. What do you dislike about Opensend? Not much that we have come across that we found challenging. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Building quality leads for our email subscriber list. Review collected by and hosted on G2.com. Show More 7/1/2025 Current UserValidated ReviewerSource: Organic ![Laura M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura M.") LM Laura M. CEO & Founder Marketing and Advertising Small-Business (50 or fewer emp.) 4/2/2025 "They enter, they subscribe, they never leave." 5/5 What do you like best about Opensend? The team is very helpful and got us set up right away. We are so excited that we can grow our email list so simply. We are seeing meaningful numbers quickly. Review collected by and hosted on G2.com. What do you dislike about Opensend? Nothing to dislike, we just have to make sure we do our part and create great emails. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Getting new emails requires heavy lifting from giveaways, to opt ins and list building. This method is so effective, they visit our site and leave behind their email without any friction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JB Jake B. Senior Marketing Manager Mid-Market (51-1000 emp.) 11/7/2024 "Opensend - Empowering Our Customer-Centric Mission Every Step of the Way" 5/5 What do you like best about Opensend? Enhanced Engagement with Target Audience: Opensend’s platform enables highly personalized, data-driven communication that resonates with Compression Health’s most responsive and intent-driven customers, creating meaningful connections and driving brand loyalty. High Performance Metrics: The partnership with Opensend has yielded impressive results, with a 59% open rate, 12% click rate, and 9% conversion rate. These metrics reflect Opensend’s ability to deliver relevant, impactful content that inspires action. Revenue Generation Efficiency: Achieving a Revenue Per Contact Acquired of $1.54 and an ROAS of 6.1, Opensend has proven to be a valuable investment, directly supporting profitable growth while aligning with mission-driven goals. Mission-Driven Alignment: Opensend supports Compression Health’s mission to improve the quality of life for customers, helping them reach those who need their products most while maintaining a customer-centric approach. Reliable and Scalable Platform: With a focus on advanced, cutting-edge solutions, Opensend’s platform has become indispensable for sustainable growth, positioning Compression Health for long-term success. Timely and Relevant Content Delivery: Opensend ensures the delivery of well-timed, relevant content, allowing Compression Health to stay connected with its audience effectively and meaningfully. Review collected by and hosted on G2.com. What do you dislike about Opensend? Nothing. This is a wonderful tool that adds immediate incremental value to any digital marketer. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Opensend is addressing several key challenges for Compression Health, enhancing both our customer engagement and overall business performance. Primarily, it’s solving the issue of reaching our most responsive, intent-driven audience with personalized, relevant messaging. This means we’re no longer relying on broad, impersonal campaigns but are now delivering targeted, data-driven content that truly resonates. The result? Stronger customer relationships and engagement, evident through high open and click rates and a remarkable 9% conversion rate. Additionally, Opensend is tackling the challenge of measuring and maximizing our marketing ROI. With a ROAS of 6.1 and a Revenue Per Contact Acquired of $1.54, Opensend empowers us to track and optimize the impact of every campaign, which translates into sustainable growth and efficient use of resources. By effectively addressing these challenges, Opensend allows us to advance our mission—restoring quality of life for those in need—while driving both impact and profitability. This partnership is helping us connect meaningfully with customers and deliver content that both aligns with our values and produces outstanding, measurable results. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Andres O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andres O.") AO Andres O. Owner/CEO Small-Business (50 or fewer emp.) 7/4/2024 "Agency Owner: New Favorite Tool" 5/5 What do you like best about Opensend? I run an email/sms marketing agency. I recommend Opensend to every client with decent traffic because it's one of the fastest ways to capture missed revenue and build a solid email list of interested visitors. I recommend giving it a shot and seeing if it works for your business – love this software! Review collected by and hosted on G2.com. What do you dislike about Opensend? Only downside is that Opensend doesn't work for 100% of industries, but neither does any other tool. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Capturing missed revenue, growing email lists faster. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 6/5/2025 Validated ReviewerSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") ER Verified User in Retail Small-Business (50 or fewer emp.) 8/26/2025 "Opensend Positive Experience" 5/5 What do you like best about Opensend? OpenSend makes it easy to identify high-intent anonymous traffic and retarget across channels. The integrations with Shopify and Klaviyo are seamless, and the results came quickly with higher open rates, better CTRs, and real incremental revenue. Review collected by and hosted on G2.com. What do you dislike about Opensend? Have not come into any issues with OpenSend yet. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? We can now retarget visitors we previously had no way of reaching. It’s driving stronger conversions, better utilization of our paid media spend, and a fast ROI. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 8/1/2025 "Seems to work well" 3.5/5 What do you like best about Opensend? It seems to do as described, fairly easy integration. Review collected by and hosted on G2.com. What do you dislike about Opensend? Not sure how accurate the conversions are, we are still in the first 2 months of testing. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Converting more checkouts and building our email list Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ryan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan E.") RE Ryan E. Associate Director Mid-Market (51-1000 emp.) 9/12/2024 "Great conversion tool" 5/5 What do you like best about Opensend? The Opensend team has been really supportive in all implementation and ongoing efforts, the product has opened our ability to target anonymous traffic and we love how easy it is to set restrictions on who were reaching out to, so we know we're only targeting the most valuable visitors. This helps us feel safe that it won't harm deliverability and we're getting the most value for our money on resolved identities. With that, it shows in the revenue we're seeing from the platform so far! Review collected by and hosted on G2.com. What do you dislike about Opensend? Nothing really that I would flag as a dislike. I would say businesses should ensure that they have all Opensend flows to target the anonymous traffic and should be targeting these users in campaigns if they want to drive an ROI, but that goes without saying. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Anonymous visitor tracking - this allows us to target users via email that we otherwise would never have been able to. We can educate/remind/incentivize these customers depending on what part of the funnel they're in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BP Brian P. CEO Small-Business (50 or fewer emp.) 3/27/2025 "Great Onboarding and quick results" 5/5 What do you like best about Opensend? I make more money and it happened quickly. It was very easy to use and their customer support was really good. Review collected by and hosted on G2.com. What do you dislike about Opensend? there isnt anything I didnt like about open send. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? There were a ton of emails we were missing out on and now capture as many visitors as possible resulting in more revenue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Visitor Identification](https://www.g2.com/categories/visitor-identification) ##### Explore More [Blender vs Maya vs Cinema 4D for a freelance animator or small studio: which is worth paying for?](https://www.g2.com/discussions/blender-vs-autodesk-maya-vs-cinema-4d-for-a-freelance-animator-or-small-studio-which-is-worth-paying-for)[Most recommended account-based tools for software companies](https://www.g2.com/discussions/which-account-based-tools-work-best-for-software-companies)[Top-rated point of sale software for restaurants](https://www.g2.com/discussions/top-rated-point-of-sale-software-for-restaurants) [digital experience companies](https://www.g2.com/discussions/finding-digital-experience-companies-any-experience)[Which aviation MRO platforms offer seamless integration between scheduling and mobile technician applications?](https://www.g2.com/discussions/which-aviation-mro-platforms-offer-seamless-integration-between-scheduling-and-mobile-technician-applications)[Pros and Cons Details](https://www.g2.com/products/opensend/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)