--- title: Opensend Reviews meta_title: 'Opensend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 143 reviews by the users' company size, role or industry to find out how Opensend works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 143 scale: '5' date_modified: '2026-08-07' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation --- # Opensend Reviews **Vendor:** Opensend, Inc. **Category:** [Visitor Identification Software](https://www.g2.com/categories/visitor-identification) **Average Rating:** 4.7/5.0 **Total Reviews:** 143 ## About Opensend Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions. ## Opensend Pros & Cons **What users like:** - Users commend the **easy setup** of Opensend, appreciating the intuitive process and supportive implementation team. (33 reviews) - Users find Opensend remarkably **easy to use** , appreciating the straightforward setup and helpful customer support throughout. (24 reviews) - Users value the **excellent customer support** of Opensend, appreciating the responsive and proactive assistance throughout their journey. (18 reviews) - Users value the **helpful support team** at Opensend, which makes setup and integration seamless and efficient. (17 reviews) - Users value the **easy integrations** of Opensend, enhancing onboarding and boosting overall marketing effectiveness effortlessly. (14 reviews) - Users value Opensend for its **effective lead generation** , significantly enhancing engagement and conversion through advanced analytics. (11 reviews) - Users laud Opensend for its **time-saving setup** and seamless integration, significantly boosting customer conversion rates. (10 reviews) - Easy Implementation (9 reviews) - Efficiency (8 reviews) - Outreach Efficiency (7 reviews) **What users dislike:** - Users are concerned about the **lead quality** from OpenSend, feeling the service lacks sufficient email profiles for optimal results. (3 reviews) - Users find the **pricing of Opensend to be a bit high** , though they acknowledge it offers good value. (2 reviews) - Users express frustration with the **limited US visitor support** of Opensend, reducing its global accessibility. (1 reviews) - Users feel that the **contact limitations** of Opensend restrict the number of phone numbers in leads. (1 reviews) - Users struggle with **dashboard clarity issues** , particularly regarding the understanding of ROAS metrics in Opensend. (1 reviews) - Users experienced some **unwanted marketing emails** , though the support team provided effective solutions to mitigate concerns. (1 reviews) - High Subscription Cost (1 reviews) - Users express frustration over **missing information** and limited control in adjusting customer identification parameters. (1 reviews) - Not Intuitive (1 reviews) - Outdated Information (1 reviews) ## Opensend Reviews ### 1. Effective Remarketing with Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie K. **Reviewed Date:** November 14, 2025 **What do you like best about Opensend?** I appreciate Opensend's branded remarketing capability, which allows us to engage with anonymous visitors in a professional and non-intrusive manner. The integration with Klaviyo is particularly valuable, as many other identity resolution and remarketing services do not offer seamless branding and integration with email marketing tools. This ensures that our marketing efforts appear cohesive and trustworthy to our audience. Furthermore, the initial setup of Opensend was very easy, making it accessible and straightforward to get started with. The smooth integration and user-friendly setup contribute significantly to its effectiveness in improving our marketing strategy. **What do you dislike about Opensend?** I find the pricing of Opensend to be a little high. **What problems is Opensend solving and how is that benefiting you?** I use Opensend for gathering visitor profiles and integrating them into our CRM, enabling remarketing that maintains brand integrity and avoids looking sketchy. ### 2. Working great for lead gen **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Opensend?** Opensend’s ability to identify unknown visitors has been crucial in allowing us to expand our email list. This capability has helped us retarget leads who would otherwise slip through the cracks, driving up engagement and conversion rates across our campaigns. Opensend’s interface is user-friendly, making it accessible to team members without extensive technical backgrounds. Our team could quickly adapt and start using the platform’s core features, thanks to intuitive navigation and setup. Customer support has also been a highlight; they are responsive and proactive, making the onboarding experience smooth and offering valuable guidance whenever needed. **What do you dislike about Opensend?** One area for improvement would be additional analytics. Additionally, while the platform is a worthwhile investment and has easily paid for itself, the pricing may seem a bit high. **What problems is Opensend solving and how is that benefiting you?** Transforming anonymous website traffic into actionable leads. Opensend’s ability to identify unknown visitors has been crucial in allowing us to expand our email list. This capability has helped us retarget leads who would otherwise slip through the cracks, driving up engagement and conversion rates across our campaigns. - [View Opensend pricing details and edition comparison](https://www.g2.com/products/opensend/reviews?filters%5Bsentiment_snippet%5D=1681941&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A51%3A06+-0500&secure%5Bsession_id%5D=2f5be9cc-725b-4bce-a878-81e89755ef41&secure%5Btoken%5D=8271acdb154180e4fb8609b3e2e712a430c7c17b8808b3a27d196d6e50a70093&format=llm_user) ## Opensend Integrations - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## Opensend Features **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Agentic AI - Visitor Identification** - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Conversion Rate Optimization - SEO Management - Drag & Drop - Visual Analytics - API - Surveys & Feedback - Data Import/Export - Reporting & Statistics - Real-Time Reporting - Customizable Templates - Real-Time Data - A/B Testing - Screen Activity Recording - Site Search Tracking - Trend Analysis - Visitor Tracking - Customer Segmentation - Engagement Tracking - Activity Tracking - Sales Trend Analysis - Funnel Analysis - Widgets - Alerts/Escalation - Real-Time Analytics - Heatmaps - Search/Filter - Conversion Tracking - Reporting/Analytics - Referral Tracking - Real-Time Monitoring - Generative AI - Data Visualization - Behavior Tracking - Keyword Tracking - Pageview Tracking - Customizable Reports - Charting - Visualization - Activity Dashboard - Real-Time Notifications - Access Controls/Permissions - Time on Site Tracking - Web Traffic Reporting - Monitoring - Tagging - Dashboard Creation - Campaign Management - Campaign Analytics - Customizable Branding - Alerts/Notifications - User Interaction Tracking - AI Copilot - Customer Journey Mapping - Goal Setting/Tracking - Multiple Site Management - Website Analytics ## Top Opensend Alternatives - [Retention.com](https://www.g2.com/products/retention-com/reviews) - 4.5/5.0 (121 reviews) - [Customers.ai](https://www.g2.com/products/customers-ai/reviews) - 4.8/5.0 (417 reviews) - [RB2B](https://www.g2.com/products/rb2b/reviews) - 4.5/5.0 (283 reviews)