--- title: Opensend Reviews meta\_title: 'Opensend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 143 reviews by the users' company size, role or industry to find out how Opensend works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 143 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation --- # Opensend Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Opensend but has limited features. Are you part of the Opensend team? [Upgrade your plan](https://my.g2.com/opensend/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions. * * * Seller [Opensend, Inc.](https://www.g2.com/sellers/opensend-inc) Discussions [Opensend Community](https://www.g2.com/products/opensend/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Francesco Gatti Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 3 months [ View More Pricing Information ](https://www.g2.com/products/opensend/pricing) ## Top-Rated Alternatives [ ![Retention.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Retention.com") Retention.com 4.5/5(123) ](https://www.g2.com/products/retention-com/reviews) [ ![Customers.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Customers.ai") Customers.ai 4.8/5(429) ](https://www.g2.com/products/customers-ai/reviews) [ ![RB2B](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RB2B") RB2B 4.5/5(284) ](https://www.g2.com/products/rb2b/reviews) [ View All Alternatives ](https://www.g2.com/products/opensend/competitors/alternatives) ## User Insights Average based on 143 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Opensend Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews) Show More ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Lifecycle & Retention Marketing Small-Business (50 or fewer emp.) 6/8/2026 "Best-in-Market for Resolving Unknown Website Visitors and Boosting Email Subscribers" 5/5 What do you like best about Opensend? I've brought Opensend into two different companies I've worked with and tested them against two of their competitors throughout that time, and they always net out to be the best option on the market for resolving unknown website identities and extending the cookies for abandon flows on known identities. Review collected by and hosted on G2.com. What do you dislike about Opensend? All platforms seem to struggle with this, but I wish there was stricter attribution metrics on the Opensend dashboard. When reporting on revenue generated from Opensend, the numbers are definitely elevated. But regardless, the Opensend Connect and Reconnect tools bring us more subscribers and revenue than we would have made without them without a doubt. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Increasing our email subscriber list to gain access to communicating to more site visitors than are initially subscribing to our emails. Capturing more email subscribers in our abandon flows than Shopify or Klaviyo can capture with their cookie expiration timelines. More revenue generated from new customers stuck in the consideration phase. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/13/2026 "Superb Integration with Accurate User Insights" 5/5 What do you like best about Opensend? I really love the integration with Opensend. It's super easy and makes it simple to deploy in a matter of minutes. We use it in conjunction with Klaviyo to reengage users via email, and the process is also super easy. The users we identify through Opensend are engaged, and their data seems spot on. The accurate data helps us reach the correct people, even if they didn't sign up directly with us. Review collected by and hosted on G2.com. What do you dislike about Opensend? What could be improved is their analytics on their site to get a little bit more clarity and visibility into what's working. Also, the way to handle suppression of users that don't wanna receive emails from us could be a little bit more clear. We have created internal processes of our own as we interacted with Opensend, but it would have been nice to have some best practices on how to maximize Opensend while not harming our deliverability. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Opensend identifies traffic that doesn't interact with our brand and allows us to reengage them via email, even if they abandon the site. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ismail K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ismail K.") IK Ismail K. Client Manager Mid-Market (51-1000 emp.) 3/26/2026 "Seamless List Growth and Robust Features with Opensend" 4.5/5 What do you like best about Opensend? I like how complete the Opensend dashboard is; it looks very crisp and is easy to follow. I really appreciate the white glove support team because they set up everything and communicate a lot, coming up with insights and ensuring the flows work okay. They're very hands-on. I like that we can track everything pretty accurately on Klaviyo and the Opensend dashboard, and the numbers match. I also like that there are always new things being published on Opensend and that it's very granular, allowing us to choose how many people we want and set conditions, which is something many identity resolution software doesn't provide. That's pretty good. The credit system is straightforward and easy to understand, and you can choose how engaged people need to be. The dashboard makes it really easy to track how lists are performing without having to split every campaign or flow on Klaviyo, saving a lot of time. The initial setup was super easy, done in a couple of hours, with a lot of help from their team. We had to do very minimal work. Review collected by and hosted on G2.com. What do you dislike about Opensend? Some things that could be improved. I'd like to see more analytic features on the dashboard itself, like life cycle, churn risk, and everything. I like the revive program to be able to identify a little bit more people. And, for it to be automated without having to upload lists manually. An integration or something, that would also be very helpful. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend to grow client lists and generate incremental revenue. It helps reconnect with people who bounced, like purchasers, without relying on slow communication methods like direct mail. Opensend has improved client list growth, especially when struggling with deliverability issues. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bryce R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce R.") BR Bryce R. Reader Small-Business (50 or fewer emp.) 7/14/2026 "Effortless Identity Resolution with Ease of Setup" 5/5 What do you like best about Opensend? I like that Opensend offers a 'set and forget' kind of experience, making it very convenient to use without constant oversight. The whole suite is great and very easy to set up, which makes the initial setup pretty easy. Review collected by and hosted on G2.com. What do you dislike about Opensend? I find maintaining separate flows kind of annoying, but I guess it comes with the territory. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend for identity resolution, which helps me with IDing unidentified visitors. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Darren F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren F.") DF Darren F. CEO Small-Business (50 or fewer emp.) 9/22/2025 "A simple and great tool for connecting with visitors to our site" 5/5 What do you like best about Opensend? We are able to market to visitors to our site in a meaningful and engaging way. Once we receive an "identity," we can share our welcome series with them and share more about our product. It's simple and easy to use and works as a great funnel to capture visitors who we send to our site from our Google and Meta ads. It seamlessly integrated with Klaviyo, and the dashboard is easy to use. We had a great onboarding team, who made it simple to set up. They've been responsive whenever we have questions or need support. Review collected by and hosted on G2.com. What do you dislike about Opensend? It's a little higher of a CAC compared to some other channels, but some of that is on us to improve our welcome flows and make the offer more compelling. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? We are using Opensend to generate sales and help grow our mailing list. Opensend is perfect for this because it's putting names with visitors that we otherwise would have never known. It's helping us improve our conversion rates and make our Google and Meta ad spend more effective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Karthik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik P.") KP Karthik P. Small-Business (50 or fewer emp.) 3/12/2026 "Seamless Onboarding, Responsive Support, Boosts Revenue" 5/5 What do you like best about Opensend? I like Opensend because it's super easy to onboard, with a very responsive onboarding team. They respond quickly to any changes in our existing CRM stack, usually within twenty-four hours. This ensures I never have to worry about people getting the wrong messaging. It plays incredibly well with Klaviyo, which adds great value to our workflow. The initial setup was pretty easy and very hands-off. We just connected our CRM accounts, and we were off and running. Review collected by and hosted on G2.com. What do you dislike about Opensend? Nothing so far. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend to identify visitors who my usual tech stack can't recognize, triggering more flow emails and increasing revenue. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Samantha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha S.") SS Samantha S. 11/11/2025 "A Game-Changer with Exceptional Onboarding" 5/5 What do you like best about Opensend? I absolutely love Opensend for the substantial success we've experienced, particularly in scaling our triggered flow revenue by nearly 100%. It has proven to be a tremendous investment, offering us an impressive 29X ROAS. The platform excels at helping us reach prospective customers with relevant, timely content, something that is becoming increasingly challenging with traditional campaign messaging. The onboarding process with Opensend was remarkably easy and quick; it was a seamless experience thanks to the excellent onboarding team who were very helpful in setting up our flows. Setting up the Klaviyo integration was a breeze, taking only minutes, which was an added convenience. I am completely satisfied with the service, as reflected in my high likelihood of recommending Opensend, giving it a solid 10 out of 10. Review collected by and hosted on G2.com. What do you dislike about Opensend? Nothing Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend to scale our triggered emails, effectively reaching and retargeting visitors, resulting in a nearly 100% increase in triggered flow revenue with a 29X ROAS. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JD Jennifer D. Marketing Lead Small-Business (50 or fewer emp.) 3/5/2026 "Easy Setup and Smooth Integration with Helpful Opensend Guidance" 4.5/5 What do you like best about Opensend? It was so easy to set up. I did the integration myself without any help from IT. The Opensend team set up the targeting metrics and advised on the email flow. We kicked off with an existing flow, but plan to modify it. Review collected by and hosted on G2.com. What do you dislike about Opensend? Our overall email deliverability score is taking a hit and has dropped to fair from all of the unsubscribes and spam reports, but we are working with the Opensend team and our email agency on fixing this. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? This has improved our sales from our retargeting and abandonment flows. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sam T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam T.") ST Sam T. 10/30/2025 "Seamless Integration and Exceptional Onboarding" 4.5/5 What do you like best about Opensend? I really appreciate how Opensend helps us capture users visiting our site, making it easier to guide them into our email workflows and lifecycle. The integration with Salesforce is seamless and really boosts our productivity. I love the support from the onboarding team—Umair and his colleagues made setup a breeze by assisting with all integrations, including the tag and Zapier connection, ensuring everything ran smoothly. I find it invaluable that Opensend allows us to contact more potential customers than before by capturing identities (email addresses), which means we can reach a larger audience through our funnels. The competitive pricing of Opensend is another significant factor that sets it apart from other vendors we were considering. The product's ability to capture visitors who haven't converted yet provides excellent value and aligns perfectly with our goals. Review collected by and hosted on G2.com. What do you dislike about Opensend? N/A Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend to capture site visitors' identities, enabling us to contact more potential customers and integrate them into email workflows efficiently, enhancing our reach and customer introduction at a great price. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hayley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hayley C.") HC Hayley C. 12/3/2025 "Effortless Setup, Immediate Customer Engagement" 5/5 What do you like best about Opensend? I love how easy it is to set up Opensend. The ability to quickly connect with potential customers who visited our website but left without sharing their contact information is incredibly valuable. Opensend immediately helps us start reaching these prospective customers, which aids in converting more site visitors into actual customers. I appreciate how seamlessly Opensend integrates with other tools we use, like Shopify and Klaviyo, making the entire setup process straightforward and efficient. The support team is excellent, as they quickly helped us correct an issue we faced with Klaviyo integration, ensuring our workflows run smoothly. Review collected by and hosted on G2.com. What do you dislike about Opensend? Nothing so far Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend to connect with website visitors, increasing customer conversions. It's easy to set up and integrate with Shopify and Klaviyo, enabling immediate outreach to potential customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 3 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/opensend/pricing) Opensend Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27f4a2b73026fb6edf3f7b9be141662c/retention-com-formerly-getemails.png "Product Avatar Image") Retention.com 4.5/5(123) [ Compare Now ](https://www.g2.com/compare/opensend-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e591f008d66c0bebf645ea9ee36c1fe0/rb2b.png "Product Avatar Image") RB2B 4.5/5(284) [ Compare Now ](https://www.g2.com/compare/opensend-vs-rb2b) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cd114a4f198b52009f7abd872ea3c416/customers-ai.png "Product Avatar Image") Customers.ai 4.8/5(429) [ Compare Now ](https://www.g2.com/compare/customers-ai-vs-opensend) ##### ##### Opensend Features Agentic AI - Visitor Identification Cross-system Integration [ View More Features ](https://www.g2.com/products/opensend/features) ##### Categories on G2 [Visitor Identification](https://www.g2.com/categories/visitor-identification) ##### Explore More [What is the top-rated note-taking software for professional use?](https://www.g2.com/discussions/what-is-the-top-rated-note-taking-software-for-professional-use)[Which PSA tools work for consulting or professional services firms outside of IT, like marketing agencies or legal service businesses?](https://www.g2.com/discussions/which-psa-tools-work-for-consulting-or-professional-services-firms-outside-of-it-like-marketing-agencies-or-legal-service-businesses)[Top platforms for client self-service and document access](https://www.g2.com/discussions/what-are-the-top-platforms-for-client-self-service-and-document-access) [What ecommerce platform works best for mid-sized retailers managing 500 or more SKUs across several sales channels?](https://www.g2.com/discussions/what-ecommerce-platform-works-best-for-mid-sized-retailers-managing-500-or-more-skus-across-several-sales-channels)[Which job description management software offers the most customizable templates?](https://www.g2.com/discussions/which-job-description-management-software-offers-the-most-customizable-templates)[Pros and Cons Details](https://www.g2.com/products/opensend/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)