--- title: Opensend Reviews meta\_title: 'Opensend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 143 reviews by the users' company size, role or industry to find out how Opensend works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 143 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation --- # Opensend Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Opensend but has limited features. Are you part of the Opensend team? [Upgrade your plan](https://my.g2.com/opensend/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions. * * * Seller [Opensend, Inc.](https://www.g2.com/sellers/opensend-inc) Discussions [Opensend Community](https://www.g2.com/products/opensend/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Francesco Gatti Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 3 months [ View More Pricing Information ](https://www.g2.com/products/opensend/pricing) ## Top-Rated Alternatives [ ![Retention.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Retention.com") Retention.com 4.5/5(123) ](https://www.g2.com/products/retention-com/reviews) [ ![Customers.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Customers.ai") Customers.ai 4.8/5(429) ](https://www.g2.com/products/customers-ai/reviews) [ ![RB2B](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RB2B") RB2B 4.5/5(284) ](https://www.g2.com/products/rb2b/reviews) [ View All Alternatives ](https://www.g2.com/products/opensend/competitors/alternatives) ## User Insights Average based on 143 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Opensend Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews) Show More ![AMBER M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AMBER M.") AM AMBER M. Director of Marketing Small-Business (50 or fewer emp.) 7/9/2026 "Fantastic Support and Easy Onboarding" 3.5/5 What do you like best about Opensend? I really appreciate the fantastic support from Opensend. Their team was great with onboarding and was quick to jump in and help, checking our flows, connections, and providing guidance whenever we hit a snag. The instructions were easy to follow, which made the initial setup easy for us. Review collected by and hosted on G2.com. What do you dislike about Opensend? More transparency into how the email addresses are captured and matched would be good Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Opensend captures email addresses from site visitors, allowing us to market to those who don't convert right away. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ben D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben D.") BD Ben D. Small-Business (50 or fewer emp.) 3/3/2026 "Easy Setup with Excellent Support" 4/5 What do you like best about Opensend? I really appreciated the customer support from Opensend. It would have been challenging to get it set up without them. The steps to get it onto a platform that doesn't have native Opensend integrations were a bit confusing, and they made it easy. The initial setup of Opensend was also easy. Review collected by and hosted on G2.com. What do you dislike about Opensend? I wish the follow-up customer service were better. After capturing leads, I'm left wondering, 'what now?' It would be helpful to have a clearer understanding of how to use Opensend's connect and reconnect features with other CRM platforms. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend to capture contacts for e-commerce sales, building a potential customer list to convert into active customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bryce S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce S.") BS Bryce S. 11/10/2025 "Seamless Setup, Exceptional Customer Service" 4/5 What do you like best about Opensend? I have had a fantastic experience with Opensend. Their customer service is outstanding, with team members like Jeffrey and Sergio helping to get us up and running efficiently. The onboarding process was seamless, and their team ensured everything was in place quickly, only delayed due to our IT department's tasks. The seamless integration with Klaviyo enhances the user experience, making it a valuable asset in our marketing toolbox. Moreover, Opensend's reconnect platform is incredibly effective, allowing us to identify and target anonymous users who visit our website, resulting in a higher conversion rate. The ability to target previously unreachable users has significantly increased our revenue. Opensend's tools make it stand out above others, such as Wonderken and retention.com, and have proven to be more effective in our experience. Review collected by and hosted on G2.com. What do you dislike about Opensend? I wish OpenSend had a larger database of users, as not everyone is currently included in it. While the platform already has a significant breadth, expanding its reach to identify more users would be beneficial. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend to identify anonymous website traffic, boosting conversions and revenue. Their seamless onboarding and excellent customer service were vital in setting up flows targeting users we couldn't otherwise reach. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alfredo L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alfredo L.") AL Alfredo L. Email & SMS Marketing Manager Mid-Market (51-1000 emp.) 9/23/2025 "A great option to grow your list" 4/5 What do you like best about Opensend? They have excellent support and are with you every step of the way. It's super easy to use, implement, and it's become a regular part of our email marketing efforts. It worked so well for us that I added Opensend to another brand that I managed. They instantly onboarded us and even offered a discount on the 2nd brand. Review collected by and hosted on G2.com. What do you dislike about Opensend? So far there is nothing I dislike. Obviously, they don't control which identities you're getting, and it can sometimes be a mixed bag of opportunities, from very cold to very warm. But in our case, it's paid off tremendously. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Leads. We're not so great at generating new leads but with Opensend it's helped us move the needle. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Stephanie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie K.") SK Stephanie K. 11/14/2025 "Effective Remarketing with Easy Setup" 4/5 What do you like best about Opensend? I appreciate Opensend's branded remarketing capability, which allows us to engage with anonymous visitors in a professional and non-intrusive manner. The integration with Klaviyo is particularly valuable, as many other identity resolution and remarketing services do not offer seamless branding and integration with email marketing tools. This ensures that our marketing efforts appear cohesive and trustworthy to our audience. Furthermore, the initial setup of Opensend was very easy, making it accessible and straightforward to get started with. The smooth integration and user-friendly setup contribute significantly to its effectiveness in improving our marketing strategy. Review collected by and hosted on G2.com. What do you dislike about Opensend? I find the pricing of Opensend to be a little high. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend for gathering visitor profiles and integrating them into our CRM, enabling remarketing that maintains brand integrity and avoids looking sketchy. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![shawn s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shawn s.") SS shawn s. Small-Business (50 or fewer emp.) 2/25/2026 "Simplifies Email Collection with Ease" 3.5/5 What do you like best about Opensend? I like Opensend's simplicity and how easy it is to use. It really helps in adding more engaged traffic to our funnel. Plus, the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Opensend? I find it hard to fully understand ROAS with Opensend. I'd like to see non-inflated ROAS on the dashboard. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Opensend helps me collect emails from users who don't sign up by identifying them. It's easy to use and boosts engaged traffic to our funnel. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Danielle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle H.") DH Danielle H. Ecommerce Manager Small-Business (50 or fewer emp.) 5/27/2025 "Review of OpenSend and Onboarding Experience- Excellent from start to finish" 4/5 What do you like best about Opensend? Our experience with OpenSend has been excellent from the very beginning. The onboarding process was incredibly smooth, thanks to their efficient and well-organized team. From the outset, they demonstrated a deep understanding of our needs and worked closely with us to ensure everything was set up correctly. One of the most impressive aspects was how they handled the changes needed in our reconnect flows. Their team took full ownership of the process, implementing all necessary adjustments seamlessly and without disruption. Their technical expertise and responsiveness made what could have been a complex transition feel effortless. Overall, we’re extremely pleased with both the software and the support we received. OpenSend not only delivers on functionality, but the team behind it truly sets them apart. Highly recommended. Review collected by and hosted on G2.com. What do you dislike about Opensend? It's worth noting that onboarding did require a significant time commitment. While the process itself was smooth, fitting it into a typical workday proved a bit challenging. Future users should be prepared to carve out a dedicated block of time to ensure all flows are configured properly and nothing is rushed. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? OpenSend is solving a major visibility gap by helping us identify anonymous website traffic. Before using the platform, we had very limited insight into who was visiting our site unless users explicitly submitted their information. Now, with OpenSend’s identity graph, we’re able to capture valuable data like first name, last name, email, physical address, and device information from previously anonymous visitors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kate L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate L.") KL Kate L. Mid-Market (51-1000 emp.) 11/19/2025 "Excellent Communication and Quick Revenue Boost" 4/5 What do you like best about Opensend? Communication is great from everyone on the Opensend team. Implementation was easy and we started seeing extra revenue pick up fairly quickly. Review collected by and hosted on G2.com. What do you dislike about Opensend? I would like the option to have Opensend qualify emails for us before sending them to our ESP. Otherwise it's a great service. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? Opensend is helping us pick up revenue that would have been lost from users who visit the site but do not sign up for emails. This is especially helpful for our abandonment flows which are proving to be quite successful with Opensend. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Gregg L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gregg L.") GL Gregg L. Owner / Head of Marketing Small-Business (50 or fewer emp.) 8/6/2025 "Relatively easy setup, seems to be working as advertised." 4/5 What do you like best about Opensend? The ability to capture anonymous traffic autonomously Review collected by and hosted on G2.com. What do you dislike about Opensend? Set up had a few hiccups, especially when connecting integrations, but this was not a dealbreaker and they were happy to help. Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? We pay egregious amounts of money to Meta and Google each month for ad traffic that is completely lost if it does not sign up or convert. Opensend allows us to capture a percentage of that lost data and properly market via email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ED Elena D. 10/9/2025 "Effortless Email Signup Boost with Excellent Team Support" 3.5/5 What do you like best about Opensend? I appreciate the easy setup process of Opensend, which was aided by team support, making it straightforward to begin using. I'm impressed by its ability to convert web traffic into email sign-ups effectively. The data provided by Opensend is beneficial for retargeting through email campaigns. Review collected by and hosted on G2.com. What do you dislike about Opensend? Nothing Review collected by and hosted on G2.com. What problems is Opensend solving and how is that benefiting you? I use Opensend to convert web traffic into email sign-ups, increasing my email list size effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 3 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/opensend/pricing) Opensend Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27f4a2b73026fb6edf3f7b9be141662c/retention-com-formerly-getemails.png "Product Avatar Image") Retention.com 4.5/5(123) [ Compare Now ](https://www.g2.com/compare/opensend-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e591f008d66c0bebf645ea9ee36c1fe0/rb2b.png "Product Avatar Image") RB2B 4.5/5(284) [ Compare Now ](https://www.g2.com/compare/opensend-vs-rb2b) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cd114a4f198b52009f7abd872ea3c416/customers-ai.png "Product Avatar Image") Customers.ai 4.8/5(429) [ Compare Now ](https://www.g2.com/compare/customers-ai-vs-opensend) ##### ##### Opensend Features Agentic AI - Visitor Identification Cross-system Integration [ View More Features ](https://www.g2.com/products/opensend/features) ##### Categories on G2 [Visitor Identification](https://www.g2.com/categories/visitor-identification) ##### Explore More [What is the top-rated note-taking software for professional use?](https://www.g2.com/discussions/what-is-the-top-rated-note-taking-software-for-professional-use)[Which PSA tools work for consulting or professional services firms outside of IT, like marketing agencies or legal service businesses?](https://www.g2.com/discussions/which-psa-tools-work-for-consulting-or-professional-services-firms-outside-of-it-like-marketing-agencies-or-legal-service-businesses)[Top platforms for client self-service and document access](https://www.g2.com/discussions/what-are-the-top-platforms-for-client-self-service-and-document-access) [What ecommerce platform works best for mid-sized retailers managing 500 or more SKUs across several sales channels?](https://www.g2.com/discussions/what-ecommerce-platform-works-best-for-mid-sized-retailers-managing-500-or-more-skus-across-several-sales-channels)[Which job description management software offers the most customizable templates?](https://www.g2.com/discussions/which-job-description-management-software-offers-the-most-customizable-templates)[Pros and Cons Details](https://www.g2.com/products/opensend/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)