OpenGate Consulting, a division of SolomonEdwards Group LLC, is a full-service Salesforce partner dedicated to integrating technology and process improvements to drive digital innovation and sustainable growth. With a focus on aligning technology solutions with business strategies, OpenGate Consulting delivers tailored solutions that enhance operational efficiency and client experiences across various industries, including healthcare, life sciences, banking, financial services, technology, insurance, manufacturing, and distribution.
Key Features and Functionality:
- Industry-Specific Solutions: Specializes in sectors such as healthcare, life sciences, banking, financial services, technology, insurance, manufacturing, and distribution.
- Comprehensive Service Offerings: Provides services including implementation, data conversion, assessment, new functionality deployment, and managed services.
- IntelliTox™ Call Center Management: Offers IntelliTox™, a premier call center management solution for poison control centers and telehealth organizations, powered by Salesforce Service Cloud.
- Diverse Project Expertise: Enhances workflows with solutions for call centers, lead management, team selling, field service, quoting, claims processing, document management, and more.
Primary Value and User Solutions:
OpenGate Consulting empowers organizations to achieve sustainable outcomes by embedding Salesforce into their operational fabric. By focusing on business-first strategies, they ensure that technology solutions are scalable, flexible, and aligned with evolving business demands and technological advancements. Their dedicated, onshore team of management consultants, architects, developers, and analysts brings decades of experience to solve client challenges and optimize opportunities, driving measurable impact and sustainable results.