Opendock is a user friendly platform and is easy to use. The dashboard makes it easy and quick to find what you need Review collected by and hosted on G2.com.

The only thing I dislike is it not universal across the same username. What I schedule is not viewable to others in my facility. I feel if all scheduled appt. were veiwable to everyone in the facility it would make it much more user friendly Review collected by and hosted on G2.com.

I like that I can create reservations when customers haven't booked correctly, so the space does not double book. Review collected by and hosted on G2.com.

The customers can book without needing approval, and then as the user, I can't fix their reservation. Review collected by and hosted on G2.com.

Being able to edit the arrived and completion times. Also, the upload of the docs is pretty good. Review collected by and hosted on G2.com.

It is hard to drill around in there, always having to go back and reopen the appt I am working on. I prefer the old version we started with, it was much smoother. Review collected by and hosted on G2.com.

The whole application is wonderful. Everything is easy to navigate and I have had no complaints from any carriers regarding the scheduling process. This system is so much better overall from the AppointmentPlus application Review collected by and hosted on G2.com.

No complaints here! The ease of use is wonderful Review collected by and hosted on G2.com.

Opendock allows the customer to schedule their own appointment and is very easy to navigate. It is easy to operate and navigate for our employees. Review collected by and hosted on G2.com.

Customers can schedule multiple appointments for the same load taking away from other customers. Review collected by and hosted on G2.com.

I like the colorful format/layout and the ability to see all docks at once Review collected by and hosted on G2.com.

The reports section needs some improvement. Don't have the ability to filter and give total count. Review collected by and hosted on G2.com.

It is customizable to your business needs and you can really edit it however you see fit. Review collected by and hosted on G2.com.

The only downside so far is driver buy-in. But that just takes time. Once they realize how easy it is, i'm sure they'll use it. Review collected by and hosted on G2.com.

Being able to check off what already come in and mark problems we might have related to that shipment. Such as we can mark the trucks that are on time, late, or rejected loads. Review collected by and hosted on G2.com.

I wish there was an easier way to print the schedule on one page like the timeline. Review collected by and hosted on G2.com.

Really useful getting contact with carriers and updating their inbounds and outbounds updates, easy for carriers to schedule with few step process and give a live status on all updates for the appointments. Review collected by and hosted on G2.com.

Still haven't found a reason to dislike our new appointment system. Review collected by and hosted on G2.com.

It's an efficient way of keeping your scheduling in order, making it much easier to notify the carriers with appointment issues! Review collected by and hosted on G2.com.

I would like to see the PO# instead of the Reference # on the main page when viewing appointments instead of opening the entire work to view PO. Review collected by and hosted on G2.com.