Its fast and easy. convenient and fast. Easy to schedule appoimnmets Review collected by and hosted on G2.com.

Nothing yet The more I use it i'll find out Review collected by and hosted on G2.com.

I enjoy opendock because it is very easy to use. Review collected by and hosted on G2.com.

I think it should be required to put load info when booking. Review collected by and hosted on G2.com.

Easy to visualize our dock operations across all of our docks. Review collected by and hosted on G2.com.

While Opendock is focused on normal processes, it can be limited dealing with spotted trailers that may sit at a dock for extended periods of time. Review collected by and hosted on G2.com.

Very easy to track and use, taught a few staffs that weren't tech savys and they learned it really fast. Review collected by and hosted on G2.com.

Setup with suppliers took some time and most were hesitating about using it as they weren't familiar with opendock. Review collected by and hosted on G2.com.

IT IS VERY USEFUL AND USER-FRIENDLY... IT CAN BE USED BY PRACTICALLY ANYONE. THERE ARE A LOT OF WAYS TO ENTER IMPORTANT INFORMATION. IT ALSO KEEPS MULTIPLE PARTIES INVOLVED AND INFORMED WITH IMPORTANT INFORMATION ABOUT A SHIPMENT OR PICKUP. Review collected by and hosted on G2.com.

THE PUSH BACK WE RECEIVE FROM OUR CUSTOMERS IS ONE OF THE BIGGEST PROBLEMS, WE ARE CREATURES OF HABITS AND WE HATE CHANGE; HOWEVER, ONCE THE PROCESS IS EXPLAINED, CUSTOMERS ARE PRETTY EASY GOING. Review collected by and hosted on G2.com.

Being able to plan the volume of our week with ease - gain insights into carrier performance, and no longer have to manually schedule appointments with email or phone calls! Review collected by and hosted on G2.com.

Not having an option for fall off appointments - where if a carrier wants to schedule for tomorrow but we are fully booked up, but then another carrier falls off tomorrow and we now have an opening... if there was a way to schedule and ask for next available appointment if someone falls off, so we don't have a wasted dock appointment. Review collected by and hosted on G2.com.

simplifies and streamlines the dock booking process. frees up time we would otherwise spend on the phone arranging appointments Review collected by and hosted on G2.com.

some of it still needs to be built out to handle outlier cases which are common in our industry Review collected by and hosted on G2.com.

Very easy to use and implement. My crew immediately caught on and hit the ground running. Review collected by and hosted on G2.com.

So far, the only thing I would change would be to somehow incorporate fees to charge carriers. Review collected by and hosted on G2.com.

I like the most recent update where one can click on the Search Appointments tab on the side and search for appointments on any day, any warehouse. It helps so much to find appointments for drivers and customers quickly. Review collected by and hosted on G2.com.

It can be hard to quickly click on appointments on the grid view without the program thinking you want to reschedule an appointment by moving it. When you click on days on the calendar drop-down, it also tends to think you're trying to click on the grid behind. Review collected by and hosted on G2.com.

Very convenient to keep everyone scheduled accordingly. Love the new search appointments, very helpful. We do NOT have any double booking now. Review collected by and hosted on G2.com.

I have NOT found any issues. i love the program. Review collected by and hosted on G2.com.