--- title: Opendock Reviews meta_title: 'Opendock Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 75 reviews by the users' company size, role or industry to find out how Opendock works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 75 scale: '5' date_modified: '2026-08-12' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Opendock Reviews **Vendor:** Loadsmart **Category:** [Yard Management Software](https://www.g2.com/categories/yard-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 75 ## About Opendock Opendock is a cloud-based dock scheduling and yard management platform, part of the Loadsmart Platform, built for warehouses and distribution centers managing high volumes of carrier appointments across inbound and outbound operations. It unifies carrier self-scheduling, driver check-in, yard asset management, and gate security into a single system, purpose-built to eliminate the manual coordination that creates dock congestion and operational blind spots. Opendock shares one data set with ShipperGuide and benefits from Loadsmart AI, including the Scheduling & Rescheduling agent that books and adjusts appointments automatically as conditions change. ## Opendock Reviews ### 1. Simple and Effective but Prone to Freezing **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer B. | shipping and receiving specilist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Opendock?** I like the simplicity of Opendock, which makes it easier for me to manage tasks. I find tracking drivers through the platform convenient and effective for my needs. Additionally, the initial setup of Opendock was straightforward. **What do you dislike about Opendock?** Opendock freezes a lot throughout the day and I get booted from it at least once per day. It will randomly freeze and no one can access it. **What problems is Opendock solving and how is that benefiting you?** I use Opendock for easily locating drivers at the warehouse and getting them into doors to be loaded. It's simple and helps with tracking drivers. ### 2. Streamlined Inbound Flow, But Wider Carrier Adoption Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Opendock?** Opendock is a great way to consolidate our inbound shipments and keeps our docks flowing. Before opendock, inbound would randomly arrive and it caused confusion and delay. **What do you dislike about Opendock?** Not every carrier is open to using OpenDock. I wish it was more universally accepted and that a login needn't be created to schedule. **What problems is Opendock solving and how is that benefiting you?** The confusion surrounding inbound deliveries has been significantly reduced across the entire company. ### 3. OPENDOCK **Rating:** 4.0/5.0 stars **Reviewed by:** Sheila A. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Opendock?** The ease of using it. It is really easy to locate the appointments that i need to find. **What do you dislike about Opendock?** With the recent update you can no longer get all your appointments one one screen. You only get 30 now and have to go to next page. Also that you cannot click on the appointment and pull it up. you have to go to the eye to pull the appointment up. **What problems is Opendock solving and how is that benefiting you?** All our customers make appointments on opendock and that makes my job alot easier. It used to be a problem setting appointment and having non-appointed trucks, with opendock the carriers make their own appointments so there is no longer problems making aoointments. ### 4. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Opendock?** Easy to use platform as a spectator role. Upgrade has made it easier to view appointments and visualize scheduling by docks and locations, especially in grid view. **What do you dislike about Opendock?** Overall as a spectator there are not a lot of things I dislike, it's overall easy to use and navigate. I think the option to search for POs in grid view would be nice instead of just list view as I am usually in grid view A waitlist of sorts for carriers would be nice as I get a lot of emails when appointments are backed up or there are not options for their specific day **What problems is Opendock solving and how is that benefiting you?** Supports appointment scheduling with our third party warehouse easy platform that users from both companies can navigate ### 5. Opendock is awesome. **Rating:** 4.0/5.0 stars **Reviewed by:** Colby G. | Forklift Operator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Opendock?** I really like opendock because of its easiness to use. Everything that you need is right in the system and very easy to access. Everything I need for shipping and recieving has always been there when I needed it. We are new to opendock at my company and everyone is so far loving the experience. **What do you dislike about Opendock?** We are new to using opendock at my company. I personally have not found anything that I do not like as of right now with the little bit of experience I have with it. **What problems is Opendock solving and how is that benefiting you?** It is helping with the scheduling and organization of deliveries to my warehouse. All the information needed for the delivery is all in one spot and very accessible. ### 6. From a manager's perspective - it provides a great easy to read visual of dock operations. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Opendock?** Easy to visualize our dock operations across all of our docks. **What do you dislike about Opendock?** While Opendock is focused on normal processes, it can be limited dealing with spotted trailers that may sit at a dock for extended periods of time. **What problems is Opendock solving and how is that benefiting you?** We did not have a visual system of what docks are scheduled for the day and future dates. ### 7. Efficient Program **Rating:** 4.0/5.0 stars **Reviewed by:** Jane S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Opendock?** I like the most recent update where one can click on the Search Appointments tab on the side and search for appointments on any day, any warehouse. It helps so much to find appointments for drivers and customers quickly. **What do you dislike about Opendock?** It can be hard to quickly click on appointments on the grid view without the program thinking you want to reschedule an appointment by moving it. When you click on days on the calendar drop-down, it also tends to think you're trying to click on the grid behind. **What problems is Opendock solving and how is that benefiting you?** It creates easy scheduling with consistent fields in appointments. It has a streamlined view and user experience. It allows different parts of the warehouse to stay up-to-date. ### 8. Valuable for most warehouses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Opendock?** It's easy to keep up with appointments, loads, hours spent to load/unload containers as they arrive. **What do you dislike about Opendock?** There should be an option to reach out directly to the carrier when loads are late. Just to get an ETA **What problems is Opendock solving and how is that benefiting you?** It's easy to navigate through. You can use it daily or by the week or month. ### 9. Open dock is user freindly **Rating:** 4.0/5.0 stars **Reviewed by:** DAWN M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Opendock?** Opendock is a user friendly platform and is easy to use. The dashboard makes it easy and quick to find what you need **What do you dislike about Opendock?** The only thing I dislike is it not universal across the same username. What I schedule is not viewable to others in my facility. I feel if all scheduled appt. were veiwable to everyone in the facility it would make it much more user friendly **What problems is Opendock solving and how is that benefiting you?** Warehouse management- this allows us to schedule and see what is coming in and out everyday ### 10. User friendly for warehouse **Rating:** 4.0/5.0 stars **Reviewed by:** Caly H. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Opendock?** I like that I can create reservations when customers haven't booked correctly, so the space does not double book. **What do you dislike about Opendock?** The customers can book without needing approval, and then as the user, I can't fix their reservation. **What problems is Opendock solving and how is that benefiting you?** It helps to keep trucks from arriving all at the same time. It keeps the floor workers consistently busy because they are spaced out. It helps to have a the schedule so the office and floor workers know ahead of time what they need to be prepared for. **Official Response from Colissa Pollard:** > Thank you for the great review, Caly! We have recently released a "Requested" status feature which allows you to approve or reject an appointment request. Feel free to check it out in the link below and let us know if this solves your concerns 😄 ### 11. Searching for appts **Rating:** 3.5/5.0 stars **Reviewed by:** Angie I. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Opendock?** Being able to edit the arrived and completion times. Also, the upload of the docs is pretty good. **What do you dislike about Opendock?** It is hard to drill around in there, always having to go back and reopen the appt I am working on. I prefer the old version we started with, it was much smoother. **What problems is Opendock solving and how is that benefiting you?** Honestly, changing over to the NOVA version has made it harder to work with. I am not a huge fan, i would prefer they go back to the original version. ### 12. Work In Progress **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Opendock?** I like the colorful format/layout and the ability to see all docks at once **What do you dislike about Opendock?** The reports section needs some improvement. Don't have the ability to filter and give total count. **What problems is Opendock solving and how is that benefiting you?** Reduces admin work ### 13. Easy user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** ANTHONY T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Opendock?** Simple to use, great tool to help with organisation **What do you dislike about Opendock?** Open dock needs more option when trucks arrive late, such as implementing a time of arrival when the truck arrives late. **What problems is Opendock solving and how is that benefiting you?** it helps us being morne organized and we are able to directely reach at carrier ### 14. Working with Opendock **Rating:** 4.0/5.0 stars **Reviewed by:** Jovan C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Opendock?** It is relatively easy to navigate using the search bar. **What do you dislike about Opendock?** I do not like the user interface. The GUI could use some modifications to become more user friendly. **What problems is Opendock solving and how is that benefiting you?** Opendock allows us to input tracking data for customers and track incoming orders. ### 15. OpenDOck, warehouse useful **Rating:** 4.0/5.0 stars **Reviewed by:** heather j. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Opendock?** Helps keep organized, easy to move appts, easy to see day at a glance, user friendly **What do you dislike about Opendock?** Locked into features based on whole company, not specific to my site/time table. **What problems is Opendock solving and how is that benefiting you?** Keeps track of daily appts, can print day at a time view ### 16. Review Open Dock **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Opendock?** Most companies use it, and it is very efficient to know specific times and dates shipments things are scheduled. **What do you dislike about Opendock?** Not all companies use it which makes planning sometimes a struggle. **What problems is Opendock solving and how is that benefiting you?** When shipments come in as is suppose to do. ### 17. Great platform for scheduling **Rating:** 4.0/5.0 stars **Reviewed by:** Mark K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Opendock?** Streamlines our scheduling process and gives visibility to multiple departments **What do you dislike about Opendock?** Whish there was more reporting aspect of monthly operations **What problems is Opendock solving and how is that benefiting you?** Manual scheduling process ### 18. So much better than an excel sheet! **Rating:** 4.0/5.0 stars **Reviewed by:** Brenda C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Opendock?** I like that we can quickly search for appoitnments **What do you dislike about Opendock?** Sometimes there is a drag when entering info **What problems is Opendock solving and how is that benefiting you?** keeping our appointments in one spots ### 19. needs work with entering p.o numbers **Rating:** 3.5/5.0 stars **Reviewed by:** andrew l. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Opendock?** fast and easy to use. also was easy to learn and teach co-workers **What do you dislike about Opendock?** i dislike the fact that i cant duplicate p.o#s. i can only use a p.o number once and after that if i get the a part of the same order i cant use the original p.o **What problems is Opendock solving and how is that benefiting you?** easy to keep track of all orders that come in - [View Opendock pricing details and edition comparison](https://www.g2.com/products/opendock/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A52%3A45+-0500&secure%5Bsession_id%5D=3dfbbc1a-c525-4d24-9eb2-5d25f5dd2bb1&secure%5Btoken%5D=d493b1969d52a7749cb5f0e1e2b3656073bf0b6b27507b068308b365e4d247e7&format=llm_user) ## Opendock Features **Yard Operations** - Location Tracking - Outbound Asset Tracking - Yard Management - Transportation Coordination - Yard Management - Activity Tracking - Delivery Tracking - Vehicle Tracking - Status Tracking **Dock Operations** - Dock Capacity - Dock Appointment Scheduling - Recurring Appointments - Event Scheduling - Automated Scheduling **Infrastructure** - Third-Party Integration - Yard Management - Accounting Integration **Visibility** - Carrier and Partner Service - Performance Insights - Notifications and Appointment Management - Real-Time Notifications - Transportation Management - Availability Management - Booking Management - Reservations Management - Communication Management - Shipping Management - Warehouse Management - Document Management - Procurement Management - Workflow Management - Calendar Management - Dock Management - Email Management - Price/Margin Management - Dispatch Management - Resource Management - Order Management **Additional Functionality** - Team Calendars - Demand Forecasting - Real-Time Data - Reporting & Statistics - Status Tracking - Multi-Location - Availability Indicator - GPS - Generative AI - Self Service Portal - Reminders - Load Reporting - Email Alerts - API - Online Booking - Activity Tracking - Performance Metrics - Mobile Alerts - AI Copilot - Website Integration - Activity Dashboard - Client Portal - Resource Allocation & Planning - ERP integration - iCalendar Support - SMS Messaging - Third-Party Integrations - Real-Time Updates **Business Operations ** - Business Intelligence - Yard Management - Industry Configuration - Yard Management - Warehouse Management - Communication Management - Maintenance Management - Workflow Management - Dock Management - Shipping Management - Carrier Management - Employee Management - Document Management - Task Management - Order Management - Dispatch Management - Inventory Management - Work Order Management - Appointment Management **Additional Functionality** - Multi-Location - Customer Database - Security Gate Access Control - Billing & Invoicing - Real-Time Monitoring - GPS - Scheduling - Email Alerts - Access Controls/Permissions - Generative AI - Real-Time Updates - Alerts/Notifications - Self Service Portal - Real-Time Data - Activity Dashboard - Historical Reporting - Automated Scheduling - AI Copilot - API - Reporting & Statistics - Customizable Reports - Third-Party Integrations ## Top Opendock Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (713 reviews) - [Conduit](https://www.g2.com/products/conduit-software-conduit/reviews) - 4.7/5.0 (76 reviews) - [GoRamp](https://www.g2.com/products/goramp/reviews) - 4.4/5.0 (18 reviews)