Supportive and timely customer support.

The platform is easy to adopt and has transformed our way of working, helping to foster greater collaboration and awareness amongst multiple teams. The platform has become a core component of our work stream and is used daily.

Furthermore, OpenCTI supports integrations with multiple tools core to our security function, with support from the OpenCTI team to facilitate implementation. Review collected by and hosted on G2.com.

The platform often has minor bugs and the user interface could be better Review collected by and hosted on G2.com.

OpenCTI allows us to centralize all the platforms we are using, and create overviews we were unable to do before. The Customer support is great, they are very eager to help. The Python library also allows us to write integrations quite easily. The goal is to move as much to this platform and start using it every day. Review collected by and hosted on G2.com.

The dashboards show a lot of potential, but currently they are quite limited in terms of what can be displayed. It would be very helpful if we could add custom columns using GraphQL queries.

Additionally, it would be useful to have support for adding subnets as infrastructures that we can set alerts on, such as triggering alerts for any IP within a subnet. At the moment, we have to resolve several /15 or larger networks individually, which makes the platform feel cluttered and takes up unnecessary storage. Review collected by and hosted on G2.com.

OpenCTI is at the heart of our cyber intelligence and we therefore use it daily. It is a tool that is very easy to use with many features. The support, which we regularly request, is also responsive and knows how to take our priorities into account. Review collected by and hosted on G2.com.

There are still some minor improvements to be made, particularly in terms of UX. Review collected by and hosted on G2.com.

OpenCTI by Filigran has added an entirely new layer of structure to our team’s existing Threat Intelligence processes. It has also provided us with an environment where we can discover new opportunities for collaboration and continue to develop our capabilities. Review collected by and hosted on G2.com.

The learning curve is challenging, but worth it Review collected by and hosted on G2.com.

CTI centralization, connector ecosystem, correlation Review collected by and hosted on G2.com.

Bugs, some "simple" features are not possible by design Review collected by and hosted on G2.com.

OpenCTI supports numerous integrations, the community, support, the documentation promotes an easy implementation. This platform is utilized frequently to support our internal operations. Review collected by and hosted on G2.com.

The platform has a learning curve, training is still being developed, the vast array of features creates a sense of 'feature bloat' despite most of them being really fleshed out and mature. Review collected by and hosted on G2.com.

data structuring, data visualization, and the ability to work at both the strategic and operational levels Review collected by and hosted on G2.com.

A little complicated in terms of the outputs and possibilities of the dashboards. Review collected by and hosted on G2.com.

The customization freedom allowed by the tool ; you can implement a lot of features and tailor them to your needs. Review collected by and hosted on G2.com.

The lack of administration panel where you can supervise or monitor the use of your storage or the CPU limit allocated to your SaaS plan. Review collected by and hosted on G2.com.

OpenCTI is always improving and getting better over the 2 years I have been using it. The customer support and service level is excellent. The training academy is a fantastic resource and an excellent tool. Review collected by and hosted on G2.com.

Dislike is too strong of a word, but I struggle with connecting the documentation to my current challenge. As expected, some fiddling is expected, but customer support is easy to get ahold of and replies promptly. Review collected by and hosted on G2.com.

The OpenCTI interface, functions and integration are nice, with Knowledge function which can link up with data sources are eye catching. Review collected by and hosted on G2.com.

I wouldn’t say this is something to dislike, because it’s more about functionality and the learning curve. For a beginner, it may take more time to learn, but that isn’t necessarily a bad thing. Review collected by and hosted on G2.com.