I`ve used a number of CRM systems before but simply OCRM is the easiest and simplest to navigate for a salesperson. It makes my life for sending new and repeat orders so easy! Review collected by and hosted on G2.com.

Nothing standout really, maybe searching for products can be a little tricky if your unsure of the name? Review collected by and hosted on G2.com.

Works well as a case management system with great access to the online helpdesk, Review collected by and hosted on G2.com.

Its really just my lack of knowledge that holds me up Review collected by and hosted on G2.com.

I was searching for a place to store customer data and use this like a CRM. OpenCRM does have a lot of options which gives me more controle about CRM. Review collected by and hosted on G2.com.

The pricing of 33 pound p/m is a bit high. When I have several user for many months it will be an expensive tool. Review collected by and hosted on G2.com.

Support is always on hand. Easy to use layout. Review collected by and hosted on G2.com.

Slightly complicated layout in settings i.e teams etc. Review collected by and hosted on G2.com.

managing leads is quit interactive interesting and ease to use. easily manage meeting dates,customer responses,invoice. even we can track team efforts and work details in bar chart. Review collected by and hosted on G2.com.

pricing of the opencrm is quit high. so offers should be there. rest good application to grow business Review collected by and hosted on G2.com.

Great way to connect with clients and get insight on what they’re looking for. Review collected by and hosted on G2.com.

It seems too robotic, sometimes. The customers get frustrated with responding via a platform Review collected by and hosted on G2.com.

challenge of the era is to maintain customer data and create a positive relation. opencrm is the tool which plays a great role between customer and the company. we have to analyse the customer requirements and the behaviour towards the company. opencrm maintain this. Review collected by and hosted on G2.com.

costing of opencrm,boring gui, graph analysis should be there Review collected by and hosted on G2.com.

Everything just works without problems. The best Review collected by and hosted on G2.com.

Nothing everything just works and GUI is clear Review collected by and hosted on G2.com.

How customisable the system is. OpenCRM have a LOT of features, which is fantastic. Naturally though, we don't use everything... so it's great that we can customise the dashboard, data, reporting etc. to easily access exactly what information that we need.

It's also worth mentioning here that the knowledgebase & support are both excellent. OpenCRM does a LOT of things, and when tinkering with a new feature, there is always documentation there for guidance. And in the rare occasion that isn't enough, the phone / ticket support are great too. Review collected by and hosted on G2.com.

The only thing I can think of that could be improved is that the user interface is a little outdated. It doesn't impact upon functionality and the value we get from it, but it could be nicer & more modern to look at! Review collected by and hosted on G2.com.

it helps in all sales activities it covers all the departments whether its finance, administration, hr everything Review collected by and hosted on G2.com.

user interface is outdated , it needs more updated features Review collected by and hosted on G2.com.