Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"OpenCRM handy features"
4.5/5
What do you like best about OpenCRM?

open CRM software is easy to use, offers a strong out-of-the-box solution and provides affordable plans for hosting. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometime Open CRM hangs in the middle and it often requires us to verify to login in our own laptop it's quite a task all the time. Review collected by and hosted on G2.com.

Priyanshu U.
PU
Priyanshu U.
Marketing And Analytics Executive
Mid-Market (51-1000 emp.)
"The most reliable CRM platform that offers multiple integrations you need for successful marketing."
4.5/5
What do you like best about OpenCRM?

OpenCRM platform has all the tools and integrations that are needed for successful lead tracking. This platform is cost-effective, easy to use, and efficient.

This tool helps us to stay organized and stay on top of everything. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It's difficult to modify the templates.

It lags sometimes. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"OpenCRM gives me insight in my customers experiences."
4/5
What do you like best about OpenCRM?

With OpenCRM, I can collect data about cutsomers. I have insight into customer developments, and with this, I can actively approach customers and adjust strategies. The software is versatile. I don't use all elements of the software by far, so we can expand our CRM further in the future. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I do not dislike anything at all. Maybe the monthly pricing can be limited a bit. But besides that I am happy with the software. Review collected by and hosted on G2.com.

Jayden R.
JR
Jayden R.
Lead Nuclear Safety Engineer
Enterprise (> 1000 emp.)
"Your CRM is practical!"
4/5
What do you like best about OpenCRM?

OpenCRM software is very easy to use because it does not have many functions and it is focused on small businesses that do not require many processes. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I would like a better integration with other applications, the work could be more productive. Review collected by and hosted on G2.com.

Kevin M.
KM
Kevin M.
Systems Engineer
Small-Business (50 or fewer emp.)
"OPEN CRM Open Review"
3.5/5
What do you like best about OpenCRM?

The versatile application where i can connect with my customers and make strategies easily Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I feel monthly subscription is bit on the higher side. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great tool to save time and money"
3.5/5
What do you like best about OpenCRM?

The customer service has always been very prompt and helpful. The software has excellent ease of use, especially for new users. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Pricing is a little high for this software. Review collected by and hosted on G2.com.

MM
Maureen M.
Small-Business (50 or fewer emp.)
"Excellent system"
5/5
What do you like best about OpenCRM?

This platform is so easy to navigate and use. I can also submit any suggestions I have to improve my experience of the platform, so it is able to provide me with everything I need. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I haven't found anything to dislike yet. Review collected by and hosted on G2.com.

Response from Ashley Tallyn of OpenCRM

Thank you for this review, Maureen. We're so glad that OpenCRM is working so well for you!

I will make sure to pass on your very kind comments to the team. :)

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It’s awesome"
4/5
What do you like best about OpenCRM?

Open center makes stuff so easy I can do things Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Absolutely not one thing that I disliked Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Our OpenCRM Experience"
4/5
What do you like best about OpenCRM?

OpenCRM have an excellent Customer Services team who respond to any questions or queries quickly and efficiently. We received a series of very informative remote training sessions on the use of the CRM, enabling us to effectively create internal reports etc.

We are now able to create professional e-newsletters with the Stripo to the OpenCRM. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

The reports that we are able to generate from the CRM to PDF etc would be more user friendly if we were able to format e.g. adding lines colours between rows Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"One of the best software packages we use"
5/5
What do you like best about OpenCRM?

OpenCRM is one of the most flexible and logical CRM systems on the market. We explored many options before deciding on their software, but the benefits and cost of OpenCRM far outweighed other software.

The ability to track and monitor the flow of all aspects of our business in one system helps streamline processes, automation and delivers greater efficiencies across the whole company. The inclusion of key business modules which can be easily turn on and off enables businesses to tailor the system to their own requirements. The option to have bespoke development at a reasonable price further adds to the system flexibility. The support team are incredible, feeling more like an extension of your own team than a supplier.

My experience with the whole company has been the most positive I have ever had with a software supplier. They are honest, personable, responsive and a pleasure to deal with. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I don't dislike anything about the software, but improvements could be make to the email UX experience. Review collected by and hosted on G2.com.