--- title: OpenCity Reviews meta\_title: 'OpenCity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how OpenCity works for a business like yours. date\_modified: '2026-03-17' parent\_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # OpenCity Reviews & Product Details OpenCity is an innovative AI-driven platform designed to revolutionize the restaurant industry's drive-thru experience. At its core is TORI™, a conversational voice assistant that autonomously manages 100% of drive-thru orders, ensuring accuracy and efficiency. By seamlessly integrating with existing Point of Sale (POS) systems, Kitchen Display Systems (KDS), headsets, and speaker posts, OpenCity enhances operational workflows, reduces labor costs, and elevates customer satisfaction. This technology empowers restaurants to capture every order, provide consistent upselling opportunities, and deliver a superior guest experience without the need for additional staffing. Key Features and Functionality: - Voice AI Ordering: TORI™ handles all drive-thru orders with precision, eliminating wait times and minimizing errors. - Seamless Integration: Compatible with existing POS, KDS, headsets, and speaker posts, ensuring a smooth implementation process. - Intelligent Upselling: TORI™ offers personalized recommendations, increasing average check sizes without being intrusive. - Enhanced Customer Experience: By reducing wait times and improving order accuracy, TORI™ significantly boosts customer satisfaction. Primary Value and Solutions Provided: OpenCity addresses critical challenges in the fast-paced restaurant industry by automating the drive-thru ordering process. This automation leads to increased revenue through efficient order capture and intelligent upselling, reduced labor costs by minimizing the need for human order takers, and improved operational efficiency by streamlining the ordering workflow. Ultimately, OpenCity enhances the overall guest experience, fostering customer loyalty and satisfaction. * * * Seller [OpenCity](https://www.g2.com/sellers/opencity) Discussions [OpenCity Community](https://www.g2.com/products/opencity/discuss) Show More ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![Retell AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Retell AI") Retell AI 4.8/5(2,638) ](https://www.g2.com/products/retell-ai/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,582) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/opencity/competitors/alternatives) ## OpenCity hasn't been reviewed yet Used OpenCity? Your experience helps thousands of software buyers make confident decisions. G2 reviews are authentic and verified. [ Here's how. ](#modal-4891819d00aad4e07568) We strive to keep our reviews authentic. G2 reviews are an important part of the buying process, and we understand the value they provide to both our customers and buyers. To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner. [Read more](https://legal.g2.com/community-guidelines) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/opencity/pricing) ## Work at OpenCity? 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[ Claim this profile ](https://www.g2.com/products/opencity/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) ##### Explore More [Which payroll software has the highest reviews](https://www.g2.com/discussions/which-payroll-software-has-the-highest-reviews)[Which is the most trusted encryption software by security officers at healthcare and financial services organizations based on user reviews?](https://www.g2.com/discussions/which-is-the-most-trusted-encryption-software-by-security-officers-at-healthcare-and-financial-services-organizations-based-on-user-reviews)[Which theater venue management platforms are most trusted by theater directors based on user reviews?](https://www.g2.com/discussions/which-theater-venue-management-platforms-are-most-trusted-by-theater-directors-based-on-user-reviews) [Best software for real-time knowledge base updates](https://www.g2.com/discussions/best-software-for-real-time-knowledge-base-updates)[Best cloud platform for document sharing in offices](https://www.g2.com/discussions/best-cloud-platform-for-document-sharing-in-offices)[Which energy management services offer real-time dashboards that don't require energy engineering expertise?](https://www.g2.com/discussions/which-energy-management-services-offer-real-time-dashboards-that-don-t-require-energy-engineering-expertise) [Show MoreShow Less](javascript:void(0);)