Spencer C.
SC
Spencer C.
Proposal Manager/Marketing
Mid-Market (51-1000 emp.)
"New to openAsset"
5/5
What do you like best about OpenAsset?

I LOVE that you can export project pages so quickly. I also really like that you can utilize it for storage for project photos, icons, stock photos, etc, and everyone our team has access to them. In addition, the AI feature for searching is amazing. I'm excited to lean more into openasset for proposal needs. Lastly, its very user-friendly. We use openasset on the daily.

Customer support has been amazing. They are always there to answer questions, help or fix anything that goes wrong. Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

So far I haven't run into any issues. It's just taking awhile for things to get up and running, mostly because we had a complicated template. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Simple and User Friendly So Far"
4/5
What do you like best about OpenAsset?

It has a lot of information, but it's simple and easy to use and access Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

It seems to struggle when communicating with other software (like Deltek Vantagepoint). I also wish when exporting resumes and project sheets, the formatting was correct more often, so we wouldn't have to redo the formatting each time. I also wish the page when selecting projects to use in a resume was more efficient and more customizable. Review collected by and hosted on G2.com.

Response from CJ Teeter of OpenAsset

Thank you so much for taking the time to leave a review!

We’re glad to hear OpenAsset has been simple and easy for you to use. We also really appreciate the feedback around areas for improvement.

Would you mind reaching out to our Support team (support@openasset.com) to help troubleshoot a few things?

- Deltek Vantagepoint: There may be a mapping or syncing issue we can take a look at and help fix.

- Project sheets: We'd be happy to work with you to update your project sheet templates in the system - and there's no additional cost for this service for regular template updates.

Thanks again for sharing your experience.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"Efficient and User-Friendly"
4.5/5
What do you like best about OpenAsset?

It is easy to use and makes my work more efficient. I use OpenAsset frequently for most of my projects.

It is easy to search for and find photos.

It is easy to see a photo's access level and if it has restricted use.

It is easy to see the copyright holder and to add appropriate crediting as required.

The InDesign plugin makes it so easy to drag and drop photos into proposal/marketing material templates – without having to download or save the files elsewhere.

It helps me have access to photos/files that are outside of the teams I work directly with. Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

I do find that for files that are not images – sometimes they fail to download if they are not set up properly when uploaded. Review collected by and hosted on G2.com.

Justin D.
JD
Justin D.
Marketing Manager
Construction
Enterprise (> 1000 emp.)
"OpenAsset Makes My Life Easier"
5/5
What do you like best about OpenAsset?

I have worked in AEC marketing for nearly 15 years. Until about four months ago, I did so without a DAM tool. I was always so jealous of my peers at other firms who had OpenAsset, and when we decided to solicit DAM providers, I knew I wanted to be involved. Throughout the selection process, OpenAsset made their understanding of our unique industry very clear. They answered questions so well and gave us relevant examples. Additionally, they provided a number of references for similar firms that we were able to speak with.

The implementation team was great, and made the process as easy as it could be. While there was a lot of work on our end, they made navigating the process feel achievable and kept us on track. They were, and continue to be, very accessible and ready to find solutions.

Now that our implementation is complete, OpenAsset's customer support continues to be great. They are truly passionate about their product and continuing to make it better. While it's a great product, it's really the people behind it that make it sing.

I use OpenAsset almost constantly now, and my efficiency is so much better. I'm not struggling to find photos, and it's so customizable for each user with albums, rankings, and more. It's also made sharing images with other stakeholders so much easier. Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

I wish OpenAsset had more AI capabilities, but I know they're working on that. Also, it would be nice to have a bit more of a true solution for video that isn't as costly, as we continue to have more video assets. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"Quick, easy and efficient"
4.5/5
What do you like best about OpenAsset?

OpenAsset is a very efficient and quick way to draw any data or images related to any project done by BDP worldwide which saves a lot of time and helps to quickly make any presentations or bid documents. Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

OpenAsset can be a little tiring as it needs to be logged in everytime you want to access it. Review collected by and hosted on G2.com.

Response from CJ Teeter of OpenAsset

Hey there – thanks so much for the thoughtful feedback! We're thrilled to hear that OpenAsset helps you quickly pull together presentations and bid documents - that's exactly what we aim for.

Regarding the login experience: I understand how that can feel a bit tedious. There are a few things that might help:

- Your OpenAsset admin can adjust the auto log-out setting on the back end to extend the session duration.

- If your firm uses Single-Sign-On (SSO), that might also impact the login flow.

Feel free to reach out to our support team at support@openasset.com or use the in-app chat. We’re happy to take a closer look!

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"So Far, So Good!"
5/5
What do you like best about OpenAsset?

I like the simplicity and flexibility. You know you've found a good software team when you have the option to EITHER click the "Copy" button next to the text you want to use... OR manually select the part of the text you want to use, based on your preference. It's not one or the other. And I appreciate that as a new user. Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

Sometimes I forget that the top search button searches ALL data and does not search in projects. To locate a Project, you have to click "Projects" AND THEN search in a separate search bar. Review collected by and hosted on G2.com.

Response from CJ Teeter of OpenAsset

Hey there - thank you for taking the time to write this review.

We love that you called out the copy option. It's one of those "little things" that we enjoy hearing is noticed and makes a difference. We've passed this along to our Product team so they know it's appreciated!

We also appreciate the feedback on search, and are exploring ways to make searching across OpenAsset more streamlined and natural.

Thanks again!

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"One stop shop for our approved assets!"
5/5
What do you like best about OpenAsset?

OpenAsset has allowed us to easily cenralise our assets for staff to access in one location. They no longer have to manually drill down through long and complicated file structures. Projects can be categorised by type, location or more personalised feilds relevant to your business. It also has a plugin for InDesign which makes it easier to add assets. Overall, its streamlined the process and in turn, saved time. Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

It would be good if further integration was available with other Adobe applications and even some Adobe alternatives. Review collected by and hosted on G2.com.

Response from CJ Teeter of OpenAsset

Thanks so much for the review! We're thrilled to hear that OpenAsset has helped streamline your asset management and saved your team time.

We also appreciate the feedback around integrations. While we currently support InDesign, we're exploring how to better connect with other tools to support your workflows.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"OpenAsset simplifies workflow"
4/5
What do you like best about OpenAsset?

I like the project grouping feature. It's an easy and efficient way to categorize and hold similar assets together all under one umbrella. Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

I wish there was a better way to post duplicate assets. For example, if a certain project has an asset that is also relevant for another project, it should be able to live under both and show up under both. Review collected by and hosted on G2.com.

Response from CJ Teeter of OpenAsset

Hi there,

Thank you for the review! It's great to hear that OpenAsset is helping to save your team time in finding the right content for the task at hand.

Regarding associating a photo with multiple projects—one way to do this is by creating an Album and then linking it to one or more projects. This allows you to group images in an Album and then link that album to multiple projects.

I've included a link to our Help Site article that walks through how to do this.

Please let us know if you have any questions or would like to chat further!

See how OpenAsset improved
Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Time saving and user friendly, OpenAsset has been a huge asset!"
5/5
What do you like best about OpenAsset?

OpenAsset has been very effective for asset management. I am now able to sort through our projects efficiently, using filters to rapidly find relevant experience. My new favorite feature is the AI image search assist. I can describe a specific lifestyle image I know we have in our assets and it always finds it. Having OpenAsset has been a great time saver! Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

Not a dislike, and I don't know if it is possible, but it would be neat to have numerical value sliders to filter projects. Review collected by and hosted on G2.com.

AN
Abbe N.
Director of Marketing
Mid-Market (51-1000 emp.)
"Essential Tool for Running a Lean Marketing Team"
5/5
What do you like best about OpenAsset?

I use OpenAsset daily and couldn't imagine quickly pulling together quals, presentations and brochures without it! A quick search (either by project or key word) makes finding images painless and there's no easier way to share assets quickly with others by using OA's portal feature. OA seemlessly integrates with InDesign, Deltek, and Knowledge Architecture's Synthesis platform (our intranet) which is key for our design firm. Customer support has also been great when needed. Review collected by and hosted on G2.com.

What do you dislike about OpenAsset?

Like many programs, you get out what you put in. Taking the time to tag images upon upload can be time consuming, but definitely pays off down the road. Review collected by and hosted on G2.com.