Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Secure Messaging Across Devices. Perfect for Team Chats and Groups"
5/5
What do you like best about Signal?

I love how secure Signal makes me feel, and how easy it is to use across all my devices. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Nothing really at the moment. It does everything me and my team need it to with the use of chats and groups. Review collected by and hosted on G2.com.

Paul B.
PB
Paul B.
Virtual Assistant
Small-Business (50 or fewer emp.)
"The gold standard for private, secure, and bloat-free communication."
4.5/5
What do you like best about Signal?

The industry-standard end-to-end encryption is the biggest draw for me. Unlike other "secure" apps, Signal is open-source and operated by a non-profit, which removes the profit motive from my personal data. The UI is clean, the desktop sync is seamless, and the "disappearing messages" feature is handled much more intuitively than its competitors. Review collected by and hosted on G2.com.

What do you dislike about Signal?

The biggest hurdle remains the "network effect." It is often difficult to convince less tech-savvy clients or colleagues to switch over from WhatsApp or Telegram. Additionally, while the call quality has improved significantly, it can still be slightly less stable than some of the larger, resource-heavy enterprise platforms during low-bandwidth situations. Review collected by and hosted on G2.com.

Jonathan B.
JB
Jonathan B.
Videographer
Mid-Market (51-1000 emp.)
"Top-Notch Security and Safe, Easy Global Communication"
5/5
What do you like best about Signal?

The security of Signal is top notch. I like that there needs to be verified numbers and users. It makes communicating with others around the world easy, safe, and secure. Review collected by and hosted on G2.com.

What do you dislike about Signal?

No downsides that I see yet. In my experience, it has all worked well. Review collected by and hosted on G2.com.

Natasha C.
NC
Natasha C.
Musician
Small-Business (50 or fewer emp.)
"Outstanding Privacy Features Set This Messenger Apart"
5/5
What do you like best about Signal?

One thing I really appreciate is the privacy feature, which is something many other messenger apps are missing. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Since not many people use it, I often find myself having to explain to others how to use it if I want to message them. Review collected by and hosted on G2.com.

Kyle P.
KP
Kyle P.
Dog Walker
Consumer Services
Small-Business (50 or fewer emp.)
"Secure, Simple, and a Lifesaver for My Growing Dog Sitting Business ๐Ÿพ"
4.5/5
What do you like best about Signal?

As a small business owner just getting my private dog sitting company off the ground, Signal has been an absolute godsend. What I love most is the end-to-end encryption โ€” it gives me and my clients peace of mind knowing our conversations stay between us. Whether Iโ€™m coordinating pet pickup times, sharing real-time updates and photos of their furry family members, or just checking in for last-minute changes, Signal makes communication seamless and ultra-private. No ads, no tracking, no unnecessary distractions โ€” just clean, secure messaging. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Honestly, not much to complain about. If I had to nitpick, itโ€™s that Signal doesnโ€™t offer business-specific tools like labels or scheduling features for messages. Itโ€™s a super secure messaging app, but not a full-fledged CRM. Still, for my purposes โ€” direct, professional, and private communication โ€” it does the job flawlessly. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Unmatched Chat Privacy and Security"
5/5
What do you like best about Signal?

The security and privacy of your chats is essential. The fact that no one can access your information is crucial. It's simple to use and easy to add friends or create new groups. It's easy to send pictures or links. It's easy to go search for any links or photos added to a chat in a separate window. Review collected by and hosted on G2.com.

What do you dislike about Signal?

I dislike that I cannot screenshot a chat but understand it is due to the privacy of the software. Review collected by and hosted on G2.com.

Elmer F.
EF
Elmer F.
LI Regional Organizer
Small-Business (50 or fewer emp.)
"Secure and Easy to Use, but Lacks Community Features Like WhatsApp"
5/5
What do you like best about Signal?

secure and easy to use comms platform; enjoy the e2e encryption and services Review collected by and hosted on G2.com.

What do you dislike about Signal?

I wish it did more to compete with apps like whatsapp that have developed communities in their platform thus elevating the utility of the platform Review collected by and hosted on G2.com.

Peter S.
PS
Peter S.
Assistant Director of Media Pitching
Public Relations and Communications
Mid-Market (51-1000 emp.)
"Easy to use, secure messaging app with steadily improving quality."
5/5
What do you like best about Signal?

Biggest upside is that it is secure. No big tech company breathing down my neck as I chat. No ads pulling me away or interrupting the conversation. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Video chat is still a bit laggy and unreliable. It's probably the area that needs the most improvement. Group video chats in particular. Review collected by and hosted on G2.com.

Katie D.
KD
Katie D.
Customer Care Manager
Small-Business (50 or fewer emp.)
"Great app"
5/5
What do you like best about Signal?

That it is protected and private. You can send images and text. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Not much, I have no complaints at all. It works well. Review collected by and hosted on G2.com.

Niranjan L.
NL
Niranjan L.
Professional Consultant
Telecommunications
Small-Business (50 or fewer emp.)
"Signal Experience"
4.5/5
What do you like best about Signal?

Singal is one of the matured apps in the secured VoIP communication industry. I've been using the Signal app since 2017, and mostly I like the voice quality. moreover, most of the privacy functions originated from the signal application team, such as message disappearing, user privacy settings Review collected by and hosted on G2.com.

What do you dislike about Signal?

Sometimes it will take a considerable amount of time to create the tunnel with the peer device. It's a perfect app for privacy seekers Review collected by and hosted on G2.com.