--- title: Open Dental Reviews meta\_title: 'Open Dental Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 46 reviews by the users' company size, role or industry to find out how Open Dental works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 46 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Dental url: https://www.g2.com/categories/dental --- # Open Dental Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Open Dental but has limited features. Are you part of the Open Dental team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! A powerful, flexible, affordable dental practice management software. Made by a dentist, for dentists. For any practice, any size, anywhere. Free trial version: http://www.opendental.com/trial.html Fees for software, support, and other services: http://www.opendental.com/manual/fees.html * * * Seller [Open Dental Software](https://www.g2.com/sellers/open-dental-software-177be071-f2d3-4292-b4cb-043562dde29d) Discussions [Open Dental Community](https://www.g2.com/products/open-dental/discuss) Solution Type Best-of-Breed Overview by Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/open-dental/pricing) ## Top-Rated Alternatives [ ![Curve Dental](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curve Dental") Curve Dental 4.6/5(267) ](https://www.g2.com/products/curve-dental-curve-dental/reviews) [ ![CareStack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CareStack") CareStack 4.7/5(200) ](https://www.g2.com/products/carestack/reviews) [ ![Dentrix](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dentrix") Dentrix 4.1/5(134) ](https://www.g2.com/products/dentrix/reviews) [ View All Alternatives ](https://www.g2.com/products/open-dental/competitors/alternatives) ## User Insights Average based on 46 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Open Dental Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DEXIS Imaging Suite ](https://www.g2.com/products/dexis-imaging-suite/reviews) Show More ![Keith James V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith James V.") KV Keith James V. Dental Virtual Assistant Health, Wellness and Fitness Mid-Market (51-1000 emp.) 10/19/2025 "Open Dental Review After A Year Of Use" 5/5 What do you like best about Open Dental? Open Dental serves as a comprehensive Customer Relations Management tool, allowing you to handle all the essential tasks required of a Dental Virtual Assistant. While there may be a learning curve initially and it took me days to learn all the features of Open Dental; it becomes a significant asset for scheduling and managing appointments. The process is streamlined, and navigating the doctor's calendar is simple and intuitive. Additionally, the "Account" section is impressively detailed, displaying a complete history of patient activity across offices within the network, including useful communication logs. The "Family" tab is particularly valuable, as it offers quick access to information for family groups, which helps ensure effective communication, especially in cases with kids where you'll be speaking with the parents or guardians. I also find the "Past Appointments" feature very useful, as it highlights when patients are overdue for cleanings and recommends actions based on their history. Furthermore, I appreciate the texting function, which enables immediate communication with patients and allows me to review previous interactions within their accounts. I also enjoy how easy it is to set up using the web version, and the way it remembers my login makes accessing the system straightforward. Open Dental's integration with TeamCare further enhances its capabilities by connecting information and making scheduling and updates more efficient. Overall, I have rated Open Dental a 9 out of 10 and would recommend it, especially for its user-friendly setup and appealing features. Review collected by and hosted on G2.com. What do you dislike about Open Dental? In my experience, Open Dental tends to be quite laggy at first, which I suspect is related to managing a large number of clients and operating across several offices. This sluggish performance during the initial setup phase disrupts my workflow. I also find the Zoom feature frustrating, as it appears jagged and pixelated, and it doesn't fit my screen correctly. It would be much more convenient if it could automatically adjust to my screen resolution of 1920 by 1080p. On top of that, having to frequently clear the cache to troubleshoot and address lag issues is rather inconvenient. Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? I rely on Open Dental to efficiently handle patient appointments, view the doctor's calendar, and communicate with patients via text messaging. These features help streamline my workflow as a dental virtual assistant. Review collected by and hosted on G2.com. Show More 10/22/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite EB euria b. Office Admin Small-Business (50 or fewer emp.) 1/6/2026 "Effortless Scheduling and Custom Management" 5/5 What do you like best about Open Dental? I use Open Dental for day-to-day operations and patient management. I like that it's easy to manage and offers great customizations, including list and reports options. Blockouts on the schedule are easy to copy and paste, which helps in creating a smooth consistent schedule for daily operations. The initial setup was very easy, and I'm so satisfied that I would give it a 10 out of 10 for recommending it to a friend or colleague. Review collected by and hosted on G2.com. What do you dislike about Open Dental? ledger Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? I use Open Dental for day-to-day operations and patient management. It solves scheduling issues and makes creating a smooth, consistent schedule easy. I like how easy it is to manage, with helpful customizations like list and report options. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/18/2026 "Amazing Custom Reporting, But the Platform Feels Outdated and Slow" 3.5/5 What do you like best about Open Dental? I like the reporting functionality. The ability to wite custom reports is amazing. Review collected by and hosted on G2.com. What do you dislike about Open Dental? The platform was really outdated and slow. The patient ledger was bad. Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? It helps me keep track of my patients in a digital enviorment. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 10/30/2024 "Garbage" 0.5/5 What do you like best about Open Dental? If you enter percentages for each code in insurance info, it calculates copays correctly. Review collected by and hosted on G2.com. What do you dislike about Open Dental? Constant freezing, constantly being booted out. Logging in always seems to be an issue. Do NOT use if you are oral surgeon. This is more for general dentistry. We have multiple providers, multiple locations. They tell you everything you have is compatible, only to find out it's not and then they direct you to purchase all new equipment. We were trying to move to paperless and it's not possible without having to spend tens of thousands more. Scanning is an issue, taking x-rays is an issue. You have to tweek so many things within the system to get certain things done. Very time consuming. Migration was an issue. Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? When you call or get called back for support, it always seems like it's young people just there to answer the phones. They always have to reach out to their tech support to help w/whatever the issue is. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 6/11/2024 "Open Dental" 2.5/5 What do you like best about Open Dental? It was easy to read. Icons and tabs were nice and large! Review collected by and hosted on G2.com. What do you dislike about Open Dental? It was not very navigable without knowing exactly where to look for tabs, buttons, etc. Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? It was solving the problem of keep client records, charting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Jessica S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica S.") JS Jessica S. Small-Business (50 or fewer emp.) 2/28/2023 "Opendental has been a refreshing change as far as Dental software goes." 5/5 What do you like best about Open Dental? OpenDental is easy to use and has many customized options for your practice needs. These options allow your team to work effectively and make treatment planning easy to do. Review collected by and hosted on G2.com. What do you dislike about Open Dental? If I were to pick a downside, it would be the time it takes to customize all the many features. Though in the end it is well worth the time and efforts to get the program set up! Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? Opendental allows for efficient and easy use. The issue we had prior had limited ability to customize the program to fit our daily use better. Having that ability, allows us to work efficiently. Review collected by and hosted on G2.com. Show More 3/3/2025 Validated ReviewerIncentivizedSource: G2 invite ![Kelsey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelsey D.") KD Kelsey D. Small-Business (50 or fewer emp.) 3/7/2023 "User Friendly and intuitive!" 5/5 What do you like best about Open Dental? Most helpful is anyone even without a dental background, could click around and find it to be easy to use and understand. Review collected by and hosted on G2.com. What do you dislike about Open Dental? I wish notes and procedure codes were in 2 seperate although easy to access tabs. (like clear dent for example) Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? Scheduling, prescriptions, lab scripts, scanning, charting, the list goes on. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TW Tiara W. Front Desk Coordinator Small-Business (50 or fewer emp.) 8/22/2022 "Always been easy to work with and customer service is subpar!!" 5/5 What do you like best about Open Dental? Makes it easy to communicate with patients and keep up with information, records and account information! Review collected by and hosted on G2.com. What do you dislike about Open Dental? I honestly don't have any dislikes. We have yet to run into any issues that gave me the impression to dislike Open Dental. Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? Open dental is solving the problem of us not having to manually calculate balances, keeping up with recall reminders and dates, organizing personal information and keeping track of employee time sheets as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 5/16/2022 "Please HELP! We are growing!" 2.5/5 What do you like best about Open Dental? User Friendly, customer support is readily available. Review collected by and hosted on G2.com. What do you dislike about Open Dental? Updates are rocky, we always have to reset our reminders and confirmations. Review collected by and hosted on G2.com. Recommendations to others considering Open Dental: The number of users should be 10 or less Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? 21 patients canceled yesterday after Larry B assisted. Last month we lost $200,000 because of this after an update in March. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MM Michelle M. Office Manager Mid-Market (51-1000 emp.) 6/25/2021 "Open Dental -- could be called "Easy" Dental" 5/5 What do you like best about Open Dental? This platform is overall extremely easy to use and user-friendly, but by far the best thing about Open Dental is the customer service. If you ever need guidance on how to do anything in Open Dental there is an easy chat tool where you can reach a live representative who can walk you through absolutely anything. The text chat is best for me but if you prefer to talk to someone on a live phone call, you can also call and they will walk you through anything that you need. They are also able to screen share if you are still needing help. The customer service has always been fast, efficient, and friendly. 10 stars for that! Review collected by and hosted on G2.com. What do you dislike about Open Dental? There has not been much to dislike with Open Dental for me. Occasionally, I have ran into situations where, I wish it was like this or that instead but there are so many features available that are customizable. If you have anything that you dislike or want to change, simply reach out to the support team and they can usually help. Review collected by and hosted on G2.com. Recommendations to others considering Open Dental: I recommend reading some reviews of actual users because working in the dental industry, we have many networking events and we always ask each other which software system each other are using. Open Dental is popular with employees and there is always someone commenting that they used to use it and miss it but their new office is using something different now. There are tutorial videos that you can find online. If you still have questions, give the support team a call and you will be blown away at their efficiency and willingness to help as I have been in the past! Review collected by and hosted on G2.com. What problems is Open Dental solving and how is that benefiting you? Open Dental is a well known company and widely used platform. Because of that, all of our other platforms that we use can automatically integrate into our software system. For example, our merchant works with Open Dental so that our credit card payments automatically connect. This is helpful because then there is no more scrambling at the end of the day to figure out why your accounts don't balance. Having the systems integrate saves that extra step which eliminates room for error. Additionally, it saves time so we can focus on what is important: our patients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/open-dental/pricing) Open Dental Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0c8800e2e435aa27800249a21fdac28/dentrix.jpg "Product Avatar Image") Dentrix 4.1/5(134) [ Compare Now ](https://www.g2.com/compare/dentrix-vs-open-dental) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_df1b84393cc1b199e6546eb4eb936acf/curve-dental-curve-dental.jpg "Product Avatar Image") Curve Dental 4.6/5(267) [ Compare Now ](https://www.g2.com/compare/curve-dental-curve-dental-vs-open-dental) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Product Avatar Image") Eaglesoft 4.2/5(110) [ Compare Now ](https://www.g2.com/compare/eaglesoft-vs-open-dental) ##### Categories on G2 [Dental Practice Management](https://www.g2.com/categories/dental-practice-management) ##### Explore More [What terminal emulators handle cross-platform protocol support best for legacy IT systems administration across mixed environments?](https://www.g2.com/discussions/what-terminal-emulators-handle-cross-platform-protocol-support-best-for-legacy-it-systems-administration-across-mixed-environments)[Best HR software options for startups](https://www.g2.com/discussions/best-hr-software-options-for-startups)[What's the best GDPR and CCPA-compliant mobile marketing platform for apps with users in Europe and California?](https://www.g2.com/discussions/what-s-the-best-gdpr-and-ccpa-compliant-mobile-marketing-platform-for-apps-with-users-in-europe-and-california) [Which native advertising tools have a dashboard with solid fraud detection so you are not wasting budget on invalid clicks without knowing it?](https://www.g2.com/discussions/which-native-advertising-tools-have-a-dashboard-with-solid-fraud-detection-so-you-are-not-wasting-budget-on-invalid-clicks-without-knowing-it)[Best app for company reputation management](https://www.g2.com/discussions/what-s-the-best-app-for-company-reputation-management)[Which presales tools automate proposal generation and technical evaluation for organizations evaluating solutions?](https://www.g2.com/discussions/which-presales-tools-automate-proposal-generation-and-technical-evaluation-for-organizations-evaluating-solutions) [Show MoreShow Less](javascript:void(0);)