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AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

6/25/2018

"easy system"

5/5

What do you like best about Open Dental?

the ease of movement throughout the system, their support and if there's something that we need and is not part of the system, their engineers will customize it for us Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

To this day there is not one thing that we would dislike about the system, we had tried others and this is the one we find easier to use and easier for new employees to follow. Review collected by and hosted on G2.com.

AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/23/2018

"Great Dental Software"

4/5

What do you like best about Open Dental?

Easy to use, easy to schedule. Very comprehensive Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

The breakdown of the statement is very confusing for customers. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/26/2018

"Very easy to learn! "

5/5

What do you like best about Open Dental?

it is very organized, they provide amazing online and phone support Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

There is nothing I dislike! OpenDental provides us with amazing service Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

11/14/2017

"Open Dental does everything my pediatric dental practice requires."

5/5

What do you like best about Open Dental?

Open Dental is very customizable while keeping its learning curve very friendly. Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

I have no complaints about this software. I am glad I chose it and have no regrets. I would recommend Open Dental to any dentist. Review collected by and hosted on G2.com.

Recommendations to others considering Open Dental:

do it and don't look back. Review collected by and hosted on G2.com.

What problems is Open Dental solving and how is that benefiting you?

Open Dental is solving every dental practice business problem that we have as far as management software is concerned. Benefits compared to Dentrix: I'm not tied to a dental supply company. No stupid popups. No right-clicking. Everything in one window. Review collected by and hosted on G2.com.

LK

Loi K.

Seamstress

Small-Business (50 or fewer emp.)

1/17/2018

"Office Manager"

5/5

What do you like best about Open Dental?

The ease of all the areas to enter in patients notes Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

waiting for them to go live w/confirmation texting Review collected by and hosted on G2.com.

AC

Amber C.

Front Desk Receptionist

Medical Practice

Small-Business (50 or fewer emp.)

4/28/2018

"Insurance Coordinator"

5/5

What do you like best about Open Dental?

Compatible with other systems and Very user friendly, easy. Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

Some insurance details to be added in ins Review collected by and hosted on G2.com.

CI

Verified User in Insurance

Small-Business (50 or fewer emp.)

3/10/2018

"A user-friendly and efficient software to use."

5/5

What do you like best about Open Dental?

It highlights relevant procedures when you click on a claim. The toolbar makes each feature easy to access. It is the most user-friendly dental software on the market. Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

I dislike the fact that certain aspects of the software are hidden within others, making it difficult for new users to discover this on their own. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/28/2017

"Open Dental Software Review (In conjunction with ECW) "

4/5

What do you like best about Open Dental?

Open Dental is easy to use and has a great odontogram - you can move the teeth, draw cysts/ supernumeraries, and there is a clear "tx plan, other existing, completed, and referred" designation for all treatment. Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

There is no obvious ledger, so when you want to find when something is completed, you do have to scroll through all the notes and manually find when a procedure is completed. Review collected by and hosted on G2.com.

Recommendations to others considering Open Dental:

Definitely a good one to consider in a fast pace environment, minus the lack of a sufficient ledger Review collected by and hosted on G2.com.

What problems is Open Dental solving and how is that benefiting you?

Open Dental is very easy to work with and so, in a fast paced environment, is great for efficiency (especially in terms of quickly looking at the odontogram to see what treatment is remaining).

***PLEASE NOTE, the screenshot is generic as I cannot disclose patient info due to HIPAA violations*** Review collected by and hosted on G2.com.

Response from Erica Euen of Open Dental Software

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Hi there! Regarding your comment about having to scroll through the notes to find completed procedures, it sounds like you might not be taking advantage of the "Show" tab in the chart module which allows you to customize your own chart views and/or narrow down the information you see. You can find more detailed information about that feature with step-by-step instructions here: http://www.opendental.com/manual/showtabchart.html Hope that helps:)

AS

Amanda S.

Specialty Benefits Coordinator

Small-Business (50 or fewer emp.)

1/30/2018

"Open Dental is a Must Use"

5/5

What do you like best about Open Dental?

The ease of navigation between forms is backed with user-friendly instructions should it be used by a first time user Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

There isn’t much to dislike about this software Review collected by and hosted on G2.com.

JS

Jean S.

Registed Dental Assistant

Small-Business (50 or fewer emp.)

10/31/2017

"Great product all around"

4/5

What do you like best about Open Dental?

It's very intuitive with the color coding, very straight forward to use this software. This software is available in both Windows and Mac versions. Review collected by and hosted on G2.com.

What do you dislike about Open Dental?

Sometimes the color coding could be enhanced. It sometimes feel old school. Sometimes the application crashes, would have to restart it. Review collected by and hosted on G2.com.