Open Dental Software Reviews & Product Details

Open Dental is so easy and simple to use. They layout is far superior to anything else. Review collected by and hosted on G2.com.

I wish it were easier (cheaper) to customize a report. Review collected by and hosted on G2.com.

Best Dental Software available. THis is due to not being linked to any commercial dental company that will keep you hostage to maintain service. We have maintained our annual service agreement but is not necessary. This product is ever changing and developers will even help write script to personalize what is needed in the office. Review collected by and hosted on G2.com.

We will never utilize all the benefits of this software. Review collected by and hosted on G2.com.

As a hygienist, it is pretty easy to use. The customer service is great. A lot of options to customize. Review collected by and hosted on G2.com.

I would like to be able to add supernumerary teeth to the chart and customize that a bit more. Review collected by and hosted on G2.com.

Can be customized to do pretty much anything you want. The price is awesome, too! Review collected by and hosted on G2.com.

sometimes you have to search for a way to customize things, not as user friendly as other programs. However, if you're techy, it's not an issue. Review collected by and hosted on G2.com.

The options tab on the site. And the family tab the more because we can add all the patients from one household into one. Review collected by and hosted on G2.com.

The structure is not self explanatory need work idk i need help from senior to help me where i can put in certain information Review collected by and hosted on G2.com.

I like that if you are just seeing the software for the first time it’s easy to navigate. Review collected by and hosted on G2.com.

The software isn’t intergraded with NEA to send claims. There isn’t a way to mesh all office information to one data base (if patient went from one office to the other). Can’t see xrays through the software have to use something else. Review collected by and hosted on G2.com.

Simple, easy to use interface. Easy to schedule new patients and look up procedures by description or abbreviation or code. Review collected by and hosted on G2.com.

No option to print a daily report for each day with itemized transaction amounts and patients who cancelled that need to be reminded to schedule Review collected by and hosted on G2.com.

Love the easy to use set up. Easy to add new patient, scheduling, text msg system, and payment methods are great tools. Review collected by and hosted on G2.com.

When it comes to running reports the actual “running report” is fairly easy. When it comes to exporting for example A/R reports you almost have to print them out because if you attempt to export in EXCL format is always transfers over as a compromised file and because a huge mess. Also when running insurance reports does the same thing, not only that you have to run the report day by day it does not give you a date range. Review collected by and hosted on G2.com.

Ease of learning and logical location of data Review collected by and hosted on G2.com.

Connecting length of treatment necessary to providers Review collected by and hosted on G2.com.

Open Dental is seemless when it comes to instantaneous appointment or account updates across a large network. We have never had issues with appointments dissapearing or getting double booked. There are many options for how you set up an appointment and how it looks. Review collected by and hosted on G2.com.

Their user interface could improve. Their reports are lacking and even writing your own is flawed as it is hard to integrate only the valuables that you need. Reports will often pull info in a way that isn't helpful or miss the point. The accounting set up is a mess for a large clinic. We see 20000 patients and need accurate reports and easier accounting. (For instance being able to search for a check number on the batch insurance page would be nice.) All of that being said, there are some functions (like staff scheduling) that we don't use and probably could but we don't know how well they work or not. Review collected by and hosted on G2.com.

User friendly, easy to train employees on, easy to customize to meet the practice's needs. Review collected by and hosted on G2.com.

There are sometimes things that I wish I could customize more, but typically I can find a workaround or submit a request for a future update to include my wishes. Review collected by and hosted on G2.com.

When I was using this product, I liked how anyone could update the patient’s chart from any computer with the Software and it was available right away. Also liked that it stated where patient was at all times. I would update the status from the moment the patient walked in, to the exam room and when they left the office. I was also responsible for updating any procedures the patient had done and when they would come back for checkups or follow ups, the doctor could see what was already done and any notes from the previous visit(s). Review collected by and hosted on G2.com.

I did not like all the separent codes for billing. They had to be very specific or else the patient’s insurance would not be charged correctly. Sometimes find the procedure that was done was difficult to find because the code for it was could completely different. Review collected by and hosted on G2.com.

The layout of open Dental is very user friendly and make navigating quick. Review collected by and hosted on G2.com.

sometimes it freezes and hopefully in the near future it will be able to auto download new patient paperwork Review collected by and hosted on G2.com.

Open Dental is super easy to install, and setting up integrations is automatic for the most part, with a few exceptions. The tech team there is extremely smart, and not a lot of hold time either. This software is cheaper than most of the others, and it's quality is higher. It's a no brainer. The best part, is it has a single sign-on feature for those on a Windows Domain, which makes logging in super easy. Review collected by and hosted on G2.com.

If I had to choose something to dislike, it would be that the UI could look a little bit "slicker". A very minor detail. Review collected by and hosted on G2.com.

the ease of movement throughout the system, their support and if there's something that we need and is not part of the system, their engineers will customize it for us Review collected by and hosted on G2.com.

To this day there is not one thing that we would dislike about the system, we had tried others and this is the one we find easier to use and easier for new employees to follow. Review collected by and hosted on G2.com.

Easy to use, easy to schedule. Very comprehensive Review collected by and hosted on G2.com.

The breakdown of the statement is very confusing for customers. Review collected by and hosted on G2.com.

it is very organized, they provide amazing online and phone support Review collected by and hosted on G2.com.

There is nothing I dislike! OpenDental provides us with amazing service Review collected by and hosted on G2.com.

Open Dental is very customizable while keeping its learning curve very friendly. Review collected by and hosted on G2.com.

I have no complaints about this software. I am glad I chose it and have no regrets. I would recommend Open Dental to any dentist. Review collected by and hosted on G2.com.

The ease of all the areas to enter in patients notes Review collected by and hosted on G2.com.

waiting for them to go live w/confirmation texting Review collected by and hosted on G2.com.

Compatible with other systems and Very user friendly, easy. Review collected by and hosted on G2.com.

Some insurance details to be added in ins Review collected by and hosted on G2.com.

It highlights relevant procedures when you click on a claim. The toolbar makes each feature easy to access. It is the most user-friendly dental software on the market. Review collected by and hosted on G2.com.

I dislike the fact that certain aspects of the software are hidden within others, making it difficult for new users to discover this on their own. Review collected by and hosted on G2.com.

Open Dental is easy to use and has a great odontogram - you can move the teeth, draw cysts/ supernumeraries, and there is a clear "tx plan, other existing, completed, and referred" designation for all treatment. Review collected by and hosted on G2.com.

There is no obvious ledger, so when you want to find when something is completed, you do have to scroll through all the notes and manually find when a procedure is completed. Review collected by and hosted on G2.com.

The ease of navigation between forms is backed with user-friendly instructions should it be used by a first time user Review collected by and hosted on G2.com.

There isn’t much to dislike about this software Review collected by and hosted on G2.com.

It's very intuitive with the color coding, very straight forward to use this software. This software is available in both Windows and Mac versions. Review collected by and hosted on G2.com.

Sometimes the color coding could be enhanced. It sometimes feel old school. Sometimes the application crashes, would have to restart it. Review collected by and hosted on G2.com.

Seeing many providers on 1 screen, which is 15 chairs. Other than that, nothing, I hate it every day. Review collected by and hosted on G2.com.

The clinical chart is too small. Patients name on the clinical chart is too small. All print is one color. Was not provided with a trainer or formal training plan upon conversion. Too many clicks required with mouse to enter simple data resulting in inefficient use of time Review collected by and hosted on G2.com.