Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Intuitive UI and Smooth Content Planning"
4.5/5
What do you like best about Opal?

I like the UI and interface of Opal and how it helps me plan posts on certain days with a clear layout. I am able to see all the posts and lay them out ahead of time efficiently. The platform also makes coordinating with other teams cross-functionally easier, so everyone has visibility. Additionally, the initial setup is very easy, which adds to my positive experience. Overall, I love the platform. Review collected by and hosted on G2.com.

What do you dislike about Opal?

I wish there was a way to choose audio and put it into each post, especially if it's in the commercial music library. Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

Thank you for the great review and for sharing how Opal helps you plan social posts with a clear layout and strong cross-functional visibility. We’re happy to hear the UI, easy setup, and ability to organize posts ahead of time have made content planning smoother for your team. Your suggestion around being able to choose and add audio, especially from a commercial music library, is helpful feedback as we continue refining the planning experience.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Calendar View, Integrations, and Approval Flow That Just Work"
4/5
What do you like best about Opal?

calendar view, integrations, approval flow Review collected by and hosted on G2.com.

What do you dislike about Opal?

asset upload goes to the library first then you need to add, in my opinion it should be added to the library automatically so you don't need to click twice Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

Thank you for sharing your feedback and for highlighting the calendar view, integrations, and approval flow as helpful parts of Opal. We’re glad it supports planning across time and locations while giving your team both a detailed view and a bigger-picture overview of what’s happening.

Ana Sofia V.
AV
Ana Sofia V.
Marketing support
Mid-Market (51-1000 emp.)
"Effortless, Intuitive, and Highly Recommended"
5/5
What do you like best about Opal?

I find Opal easy to use and intuitive, making tasks easier for me. Review collected by and hosted on G2.com.

What do you dislike about Opal?

I can not use colors as I wish Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

Thank you for sharing your feedback and for noting how Opal helps keep tasks organized while improving team collaboration and visibility. We’re glad it supports your webinar planning by bringing information together in one place

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Opal Brings Clarity and Collaboration to Complex Marketing Plans"
4.5/5
What do you like best about Opal?

What I like most about Opal is how clearly and intuitively it brings our entire marketing landscape together. The platform turns complex, multi-channel plans into a single, visual source of truth that everyone can understand at a glance. The calendar and Board views make it incredibly easy to see how campaigns connect, avoid overlaps, and align content across teams.

I also appreciate the workflow clarity — approvals, collaboration, and content previews all live in one environment, which reduces back-and-forth and speeds up execution. The true-to-life preview feature is especially helpful because it allows us to see exactly how content will appear on each channel before publishing.

Overall, Opal makes planning feel organized, transparent, and genuinely collaborative. It removes the chaos from marketing operations and replaces it with structure and shared visibility. Review collected by and hosted on G2.com.

What do you dislike about Opal?

My only real challenge with Opal is that the platform can feel a bit heavy when first onboarding new users. Because it’s so feature-rich, it takes some time for everyone to fully understand what lives where and how the workflows connect. Once the learning curve is passed, it becomes extremely efficient — but initial adoption requires guidance and structure.

Additionally, while the platform excels in planning and collaboration, there are moments where loading times or navigation between different campaign components feel slightly slower than expected. It’s not a major blocker, but smoother transitions would make the experience even better. Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

I’m glad to hear how Opal is helping bring clarity and structure to your marketing plans, especially in connecting campaigns and making collaboration feel more seamless. I also appreciate your insights about onboarding and navigation. Thank you for taking the time to share how Opal is supporting your team’s work!

Michelle C.
MC
Michelle C.
"Effective Project Management with Some Learning Curve"
4.5/5
What do you like best about Opal?

I use Opal for managing my projects and organizing my daily work list, which significantly aids in visualizing my tasks, including those in progress or on hold. I find the ability to add 'moments' without incorporating them into the calendar very beneficial, as this feature allows me to keep track of smaller, personal tasks that don't necessarily need to be visible to others. This tailored functionality helps streamline my workflow by separating significant projects from minor tasks, preserving privacy where needed, and enhancing my task management experience. Review collected by and hosted on G2.com.

What do you dislike about Opal?

I would like a way to show if something is in review or how many rounds of edits I've created. This would help show if it's stuck with partner reviews or if there are edits. Additionally, there was a bit of a learning curve for less tech-savvy employees. Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

It’s great to hear how the platform is helping you organize your projects and daily work, especially with the flexibility to manage both larger initiatives and personal tasks in a way that fits your workflow. Very fair point on the learning curve. Thank you so much for taking the time to write a review.

Ramzauva C.
RC
Ramzauva C.
Senior Manager, Social Media
"Clean Calendar View, Needs Better Integrations"
3.5/5
What do you like best about Opal?

I appreciate Opal's wonderful calendar view, which is not available in other social media management tools, making it incredibly useful for organizing content. It allows me to efficiently plan and organize social media content for the week and month, and I can seamlessly share this organized view with other stakeholders. I especially like the clean, simple, and hassle-free calendar interface that enhances ease of use without any unnecessary complications. Additionally, Opal provides a great user experience for managing posts across different platforms, which is beneficial in maintaining a cohesive and effective social media strategy. Review collected by and hosted on G2.com.

What do you dislike about Opal?

I dislike the complexity of the publishing and approval process in Opal, which often feels confusing and sometimes does not work as expected. Additionally, the integration with other tools is not seamless, posing challenges in terms of workflow efficiency. Improving these areas by simplifying them, perhaps into a more straightforward two-step process, would greatly enhance the usability and effectiveness of Opal. Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

Thank you for sharing your feedback! I’m glad to hear how much the calendar view is helping you organize and share content. Creating that simple visual planning experience is a big part of what Opal aims to deliver. To help us better understand, could you share which integrations in particular have been challenging? Feedback like this is incredibly valuable as we continue refining workflow efficiency across the platform.

Dayna V.
DV
Dayna V.
"Effortless Setup and Stellar UX"
5/5
What do you like best about Opal?

I absolutely love the UX of Opal, as it makes the system incredibly easy to navigate, which enhances my overall experience using it. The ease of navigation means I can manage my tasks without any hindrance, saving time and effort. I also highly value the dashboards offered by Opal because they ensure I stay on top of all my projects, providing a comprehensive overview that enhances my project management efficiency. Furthermore, the initial setup was remarkably simple, making it a significant strength of Opal, which allowed me immediate access to all the content across my organization required for my tasks. Review collected by and hosted on G2.com.

What do you dislike about Opal?

I actually think that the moments squares could be smaller. This would help fit more content on one page. There's a lot of white space that is not needed for the interface. Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

Thank you for sharing such thoughtful feedback! It’s great to hear how Opal’s navigation, dashboards, and easy setup have helped streamline your project management and give you quick access to everything you need. Thank you again for being an Opal user and taking the time to share your experience!

Christine S.
CS
Christine S.
"Streamlined Communication and Planning with Opal"
4.5/5
What do you like best about Opal?

I love using Opal for scheduling social media marketing and announcements because it allows us to view and share assets across teams efficiently, providing everyone with visibility and significantly reducing email traffic. This capability enhances our communication without needing to switch to other platforms like Teams for messaging, making planning simpler and more cohesive. Even though it was initially a bit tricky to learn, both my team and I quickly embraced Opal as an integral platform. The ease of communicating and collaborating directly within Opal, without having to resort to external messaging systems, is something we truly appreciate. The tool feels wonderful as it organizes our workflow seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Opal?

I find the vastness of Opal initially intimidating, as the array of features can be overwhelming at first. Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

Thank you for sharing your experience with Opal! It’s wonderful to hear how the platform is helping your team coordinate social content, reduce email traffic, and collaborate more seamlessly across channels. I also appreciate your note about the initial learning curve — feedback like this is really helpful as we continue to make the platform more approachable for new users. Thank you again for taking the time to share how Opal is supporting your communication and planning workflows!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Empowers Focus and Habit-Building for Effective Work"
4.5/5
What do you like best about Opal?

What I like best about it is its approach to helping people work more effectively without feeling overwhelmed. The way it combines deep focus techniques with flexible workflows really stands out. It allows people to block out distractions and prioritize what matters, but it also lets you weave in breaks and moments of reflection—super important for maintaining energy and creativity.

Another thing I like is how it’s designed to help users build better habits, not just to check off tasks. Review collected by and hosted on G2.com.

What do you dislike about Opal?

I’d say one of the drawbacks of Opal software, might be its learning curve for new users. It’s got some powerful features, but for someone just getting started, the interface can feel a bit overwhelming at first. It’s not always immediately obvious how to get the most out of things like blocking distractions or creating workflows that fit your unique needs. It requires some time to figure out how to set things up in a way that truly works for you.

Another downside could be how rigid the focus sessions can feel if you’re someone who needs more flexibility. While the structure is great for productivity, it can also feel a bit restrictive if your work style is more fluid or if you're juggling multiple tasks at once. Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

Thank you again for taking the time to share how Opal supports your productivity and creative process!

Karen D.
KD
Karen D.
Marketing Lead - Cloud ERP Private
"Hassle-Free Setup, Excellent for Team Collaboration"
5/5
What do you like best about Opal?

I absolutely love Opal's user-friendly interface, which makes navigating through its features a seamless experience. Opal excels in fostering collaboration among different teams before launching projects. I find it invaluable that teams such as content and execution can work together across any omnichannel marketing tactic. Additionally, the way Opal enables us to put together boards gives a comprehensive overview of our programs currently in the market, aiding in strategic planning and execution. The easy setup process facilitated by Opal University has been fantastic, with quick videos providing a bird's eye view of its functionalities, simplifying the onboarding process for my team. I am consistently impressed with how Opal enables visibility and collaboration on a global scale, allowing any executive team member to view the marketing calendar and see activities being pushed into the market on any given day. Review collected by and hosted on G2.com.

What do you dislike about Opal?

I would like to see improvements in the presentation feature of Opal. Enhancing this feature would allow for more customization, such as using editable custom templates that better reflect our brand. Review collected by and hosted on G2.com.

Response from Lee Dussinger of Opal

Thank you for sharing such thoughtful feedback! It’s wonderful to hear how Opal’s interface, collaboration features, and onboarding resources have supported your team’s planning and coordination across markets. I also appreciate your note about the presentation feature and the desire for more customization — insights like this are incredibly helpful as we continue to enhance the platform.