--- title: Ontraport Reviews meta\_title: 'Ontraport Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 255 reviews by the users' company size, role or industry to find out how Ontraport works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 255 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Ontraport Reviews & Product Details Visit Website Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single system. Unlike point solutions that require businesses to integrate multiple tools, Ontraport centralizes customer data, marketing automation, sales pipelines, payment processing, and website management in one shared database. This unified architecture allows teams to create connected workflows across every stage of the customer lifecycle without relying on third-party integrations or custom development. Ontraport is built for operations, marketing, and sales teams at established businesses that have outgrown entry-level tools but want an alternative to complex, high-cost enterprise platforms. Core features and capabilities: • CRM and contact management — a single shared customer record with unified contact history, segmentation, lead scoring, and visual sales pipelines • Marketing automation — multi-channel automation across email and SMS, with behavioral triggers, lead routing, and attribution reporting • Payments and ecommerce — order forms, upsells, subscriptions, declined transaction recovery, and a customer billing center • Dynamic CMS — no-code tools for building websites, landing pages, membership sites, online courses, and customer portals • Shared inbox — centralized customer communications across channels for support and sales teams • AI Assistant — runs inside automations with access to unified customer data to segment contacts, personalize messaging, and route communications automatically • Reporting and analytics — campaign performance tracking, revenue attribution, and contact-level activity history Ontraport integrates with third-party tools via API and Zapier and supports custom development through an open API. The platform is web-based and includes a mobile app for iOS and Android. Founded in 2006 and headquartered in California, Ontraport serves thousands of businesses across more than 60 countries. * * * Product Website Ontraport Seller [Ontraport](https://www.g2.com/sellers/ontraport) Discussions [Ontraport Community](https://www.g2.com/products/ontraport/discuss) Languages Supported English, Spanish Solution Type All-in-One Show More ## Pricing Pricing provided by Ontraport. ### Plus Starting at $83.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ontraport/pricing) ## Ontraport Integrations (36) What do users say about integrations? 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JC Jen C. Small-Business (50 or fewer emp.) 4/22/2023 "Quick efficient and straight to the point! Eli provided excellent, clear and quick service!" 5/5 What do you like best about Ontraport? The face that some is always available to help via chat and the how-to videos dropped are always appreciated! Review collected by and hosted on G2.com. What do you dislike about Ontraport? I would say that using triggers and grouping contacts is the most challenging for me. No matter how many times I ask, it's always a confusing process. I love everything else! Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Setting up an email automation Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7981296/official_response/edit) Happy to hear you've had a great experience with our support team, Jen! Current UserValidated ReviewerSource: Organic ![Luke T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke T.") LT Luke T. Founder Small-Business (50 or fewer emp.) 12/5/2022 "Powerhouse software, excellent support and community around it." 4.5/5 What do you like best about Ontraport? The chat support is outstanding. The software itself does so many things well, it's pretty wild. It's helped me start and grow my business, and allowing me to build the infrastructure for scaling. It's amazing ! Review collected by and hosted on G2.com. What do you dislike about Ontraport? The automation maps can be confusing at first. There's such a massive blank canvass, it can be challenging to know where to start. I had to look off the site for some creative examples to get some inspiration (3rd party developer/education). Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? It's automating my client onboarding for my membership program, the delivery of membership material, and reaching new clients (funnel automation.) Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7463032/official_response/edit) Glad you've had a great experience with our team, Luke! Thanks for sharing. 1/24/2023 Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/28/2023 "Stellar Tech Support provded by Royce Lyman, Graham Evirs and Doug Smith" 4.5/5 What do you like best about Ontraport? Having a way of tracking and documenting patients. Review collected by and hosted on G2.com. What do you dislike about Ontraport? Having periodic inability to log into our account. This creates a considerable amount of anxiety and frustration as well as being a waste of my time. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? It makes tracking of incoming patient leads easier. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-8373060/official_response/edit) Thanks for taking the time to share your experience with the community! Current UserValidated ReviewerSource: Organic AF Annie F. Owner Small-Business (50 or fewer emp.) 9/28/2022 "This vibrant platform manifests the growing edge of what's human online" 5/5 What do you like best about Ontraport? The interface feels free. It's not afraid of simplicity; it lets you move and grow. So different from the clogged, cramped constraints of other platforms (I've tried them all, and when I couldn't afford Ontraport I went elsewhere for a decade, then came home to OP as soon as I could and it's like I never left). OP feels like a constant breath of fresh air. There's an of creativity and common sense. And the customer service is vibrant, authentic, and joyful--these are real people! Review collected by and hosted on G2.com. What do you dislike about Ontraport? Well, it costs a bunch but it sure feels worth it....trying to think of some downsides..i was going to say dragging and dropping would be good--but really the block editors are working very nicely. No problems so far! Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? I am still new, but it seems it will help me host classes, sell classes, run my mailing list, and sell some products, all at once in the same place, and to keep track of who has done what and stay in touch with them, and maybe more. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7145775/official_response/edit) This review is making our heart sings. 😍 We're happy to have you back, Annie! Current UserValidated ReviewerSource: Organic ![Yasmeen K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yasmeen K.") YK Yasmeen K. Small-Business (50 or fewer emp.) 3/14/2023 "Powerful CRM, steep learning curve but world class customer service to assist every step." 5/5 What do you like best about Ontraport? Ontraport is an incredible tool for capturing leads and turning them into clients. Their system templates are powerful. I haven't seen anything like them elsewhere. Review collected by and hosted on G2.com. What do you dislike about Ontraport? There is a learning curve, as there is for any powerful tool. However their customer service is unbelievably good. I can't believe how much I've learned from them in the last month alone. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Ontraport is behind my entire website. I use it to capture leads, manage my schedule, automate all of my flows and generate and record all of my sales. There are constantly new useful updates which shows me how much they care about the platform. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7830148/official_response/edit) We're thrilled to hear that Ontraport has helped simplify your business. And you're correct, we are constantly working on updates/feature releases so keep an eye out. :) Thanks for taking the time to share your experience. Yasmeen! Validated ReviewerSource: Organic ![Janice D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janice D.") JD Janice D. Freelance Web Developer Small-Business (50 or fewer emp.) 12/1/2022 "The Ontraport Support team is one of a kind!! They are all great!" 5/5 What do you like best about Ontraport? I loved their support team best! Im a beginner on OP, and was using it for almost 5 to 6months now, during those period the OP team guys are all very helpful. Been through a lot of platform and OP is unique! Review collected by and hosted on G2.com. What do you dislike about Ontraport? I haven't experienced anything that I don't like on OP features at the moment. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? It's a lot, but one thing that we discovered when I attended the ontraport training last October is utilizing the "system" features where you can organized all your system assets.. Since our company started, we are scattered and that helps a lot to organize and we can focus on each courses content, without having a hard time finding things.. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7452221/official_response/edit) We're happy to hear you've felt supported while getting up and running, Janice. Can't wait to see everything you accomplish with the app! Current UserValidated ReviewerSource: Organic ![Pacific Sky Power R&D T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pacific Sky Power R&D T.") PT Pacific Sky Power R&D T. Project Manager at Pacific Sky Power Small-Business (50 or fewer emp.) 9/21/2022 "Amazing Top-Rated Marketing Support TWO THUNBS UP!!" 5/5 What do you like best about Ontraport? I've had a great experience working with everyone at Ontraport. This is a great company that cares about helping all types of businesses on their journey to massive success! Our company Pacific Sky Power is a grassroots organization seeking to change the game for clean sustainable energy for all. Over the last 10 years, we've fallen behind with our marketing, and working with the exceptionally talented team at Ontraport has been an absolute pleasure. Their tech support is incredibly helpful in getting you set up fast! I'm looking forward to learning all the latest marketing strategies and succeeding with all of our business goals. Many thanks to everyone at Ontraport! Review collected by and hosted on G2.com. What do you dislike about Ontraport? I have yet to experience a downside to working with Ontraport. Again, many thanks to everyone at Ontraport! 24-hour top-rated tech support would be helpful to business developers working through the night. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? I'm truly thankful for the kindness and help from everyone at Ontraport. The rapid development of enticing high-converting landing pages with top-rated tech support to help whenever you have a question has been a game changer for us. I look forward to learning about the many different marketing tools the Ontraport platform has to offer. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7125080/official_response/edit) We need more organizations like yours so we're very happy to hear you've found success with the app. This review made our entire week so thanks for sharing. 😍 Current UserValidated ReviewerSource: Organic ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.") SR Stacy R. CMO Small-Business (50 or fewer emp.) 12/13/2022 "Support team continues to go above and beyond!" 5/5 What do you like best about Ontraport? The desire of the support agents to go above and beyond to help find solutions is way above industry standard. Sometimes there is not an elegant solution, and the support team is GREAT at finding a workaround when one exists. Eli Seale continues to impress! Review collected by and hosted on G2.com. What do you dislike about Ontraport? Sometimes OP is too sophisticated for it's own good and simple or basic features seem to be missing or still on the roadmap. One example is a calendar booking feature or the ability to use the 'Contact Owner' as a 'Send From' email. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Automation and follow-up. We can save time and resources by automating parts of our marketing, sales, and fulfillment processes. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7492425/official_response/edit) Thanks for sharing your feedback, Stacy. We definitely have a calendar feature in the works so keep an eye out! Current UserValidated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") AP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 11/28/2022 "Great CRM for Leads, Conversions, and Maintaining Epic Customer Relationships" 5/5 What do you like best about Ontraport? I love being able to manage my leads and clients on a personal level. With the flexibility Ontraport provides such as tagging, automations, rules, triggers, and if/and statements, they feel I am talking directly to them instead of just another name on my email list. Nothing is worse to me than when I buy someone's product and they keep emailing me like I am a prospect. Review collected by and hosted on G2.com. What do you dislike about Ontraport? There have been a few automations that I feel should be really simple to do, but the ability to do them just isn't there. This requires more manual touchpoints than I would like. However, at least there are some workarounds to get the job done... at the end of the day, that is the most important thing. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Ontraport solves the problem of bringing a lead into my system, nurturing them, and then moving them into a conversion and treating them as a client once they get there. Automated flows make it easy for me to keep in touch and make sure balls are not dropped, and the ability to tag, group contacts, and send campaigns are all part of what helps me be a successful small business owner. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7435350/official_response/edit) Very happy to hear Ontraport has helped you maintain personalized client relationships and automate your lead nurturing! Thanks for leaving your feedback! Current UserValidated ReviewerSource: Organic ![Adriana D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adriana D.") AD Adriana D. Co-CEO Small-Business (50 or fewer emp.) 9/14/2022 "LiveChat support is extremely helpful!" 5/5 What do you like best about Ontraport? I've been getting a lot of help from LiveChat support this week as I learn Ontraport (new to me), and Erin Gomez was particularly helpful today! I love the ability to customize and create a variety of types of dynamic content, and learning this is easier with people like Erin :) Every rep has been quick to create a screengrab video to show what to do. And I love not waiting more than 5 seconds for support to arrive. Review collected by and hosted on G2.com. What do you dislike about Ontraport? There isn't a prebuilt blog template yet but I hear it's in the works! Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? For me, Ontraport is bringing together several of my business' interrelated needs into one platform — website, CRM, and email & SMS platform. We're excited to have the ability to serve customized content depending on the next thing that a person needs most. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7101413/official_response/edit) We're so glad you've had a great experience learning about the app, Adriana. Thanks for taking the time to share your experience. :) Current UserValidated ReviewerSource: Organic ## Questions about Ontraport? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ontraport ](https://www.g2.com/products/ontraport/discussions/new) GU Guest User • Last activity over 3 years ago Is Ontraport a CRM? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-ontraport-a-crm) GU Guest User • Last activity over 3 years ago How much does Ontraport cost? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-much-does-ontraport-cost) [ View all Discussions ](https://www.g2.com/products/ontraport/discuss) ## Pricing Options Pricing provided by Ontraport. ### Plus Starting at $83.00 Per Month ### Pro Starting at $124.00 Per Month ### Enterprise Starting at $249.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ontraport/pricing) Ontraport Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,914) [ Compare Now ](https://www.g2.com/compare/hubspot-marketing-hub-vs-ontraport) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d3942a298dfbdef078f42573114df1d9/thryv-keap.png "Product Avatar Image") Keap 3.8/5(30) [ Compare Now ](https://www.g2.com/compare/thryv-keap-vs-ontraport) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-ontraport) ##### ##### Ontraport Features Sales Force Automation Contact & Account Management Marketing Automation Email Marketing Reporting & Analytics Basic Reporting Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability [ View More Features ](https://www.g2.com/products/ontraport/features) ## Top-Rated Alternatives [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![HighLevel](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HighLevel") HighLevel 4.6/5(651) ](https://www.g2.com/products/highlevel/reviews) [ ![Constant Contact Advanced Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact Advanced Automation") Constant Contact Advanced Automation 4.4/5(960) ](https://www.g2.com/products/constant-contact-advanced-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/ontraport/competitors/alternatives) ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Online Form Builder](https://www.g2.com/categories/online-form-builder) [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Website Builder](https://www.g2.com/categories/website-builder)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Lead Scoring](https://www.g2.com/categories/lead-scoring)[Landing Page Builders](https://www.g2.com/categories/landing-page-builders)[Shared Inbox](https://www.g2.com/categories/shared-inbox)[Web Content Management](https://www.g2.com/categories/web-content-management)[Subscription Management](https://www.g2.com/categories/subscription-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What Blockchain as a Service platforms are best for production applications that require reliable uptime and low latency at scale?](https://www.g2.com/discussions/what-blockchain-as-a-service-platforms-are-best-for-production-applications-that-require-reliable-uptime-and-low-latency-at-scale)[Accounting Firms in Indianapolis](https://www.g2.com/categories/accounting-firms/locations/indianapolis-in-us)[What technology review sites provide the most useful implementation insights and real-world use case documentation for enterprise evaluations?](https://www.g2.com/discussions/what-technology-review-sites-provide-the-most-useful-implementation-insights-and-real-world-use-case-documentation-for-enterprise-evaluations) [Leading AI chatbot software for customer service](https://www.g2.com/discussions/leading-ai-chatbot-software-for-customer-service)[Which supplier risk management app is best for handling third-party risks](https://www.g2.com/discussions/which-supplier-risk-management-app-is-best-for-handling-third-party-risks)[Pros and Cons Details](https://www.g2.com/products/ontraport/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)