--- title: Ontraport Reviews meta\_title: 'Ontraport Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 255 reviews by the users' company size, role or industry to find out how Ontraport works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 255 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Ontraport Reviews & Product Details Visit Website Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single system. Unlike point solutions that require businesses to integrate multiple tools, Ontraport centralizes customer data, marketing automation, sales pipelines, payment processing, and website management in one shared database. This unified architecture allows teams to create connected workflows across every stage of the customer lifecycle without relying on third-party integrations or custom development. Ontraport is built for operations, marketing, and sales teams at established businesses that have outgrown entry-level tools but want an alternative to complex, high-cost enterprise platforms. Core features and capabilities: • CRM and contact management — a single shared customer record with unified contact history, segmentation, lead scoring, and visual sales pipelines • Marketing automation — multi-channel automation across email and SMS, with behavioral triggers, lead routing, and attribution reporting • Payments and ecommerce — order forms, upsells, subscriptions, declined transaction recovery, and a customer billing center • Dynamic CMS — no-code tools for building websites, landing pages, membership sites, online courses, and customer portals • Shared inbox — centralized customer communications across channels for support and sales teams • AI Assistant — runs inside automations with access to unified customer data to segment contacts, personalize messaging, and route communications automatically • Reporting and analytics — campaign performance tracking, revenue attribution, and contact-level activity history Ontraport integrates with third-party tools via API and Zapier and supports custom development through an open API. The platform is web-based and includes a mobile app for iOS and Android. Founded in 2006 and headquartered in California, Ontraport serves thousands of businesses across more than 60 countries. * * * Product Website Ontraport Seller [Ontraport](https://www.g2.com/sellers/ontraport) Discussions [Ontraport Community](https://www.g2.com/products/ontraport/discuss) Languages Supported English, Spanish Solution Type All-in-One Show More ## Pricing Pricing provided by Ontraport. ### Plus Starting at $83.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ontraport/pricing) ## Ontraport Integrations (36) What do users say about integrations? 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Enthusiastic and genuine customer service from kind, well-trained professionals Review collected by and hosted on G2.com. What do you dislike about Ontraport? Sometimes there are ways certain processes work that feel un-intuitive (like issues with building automations or creating landing pages) Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Helping us build pages, automations and messages that integrate well together Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Melonie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melonie T.") MT Melonie T. Small-Business (50 or fewer emp.) 8/27/2023 "customer support representatives is highly trained and knowledgeable" 5/5 What do you like best about Ontraport? excellent customer support as always. It allows businesses to track customer interactions, manage leads and contacts. Review collected by and hosted on G2.com. What do you dislike about Ontraport? Some features not available yet. Not being able to customise email subject notifications per form Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Manual and repetitive tasks Ontraport automates various marketing tasks, such as email campaigns, lead nurturing, and follow-ups. By automating these processes, I can now focus on my vital functions cos it saves me so much time! Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-8533348/official_response/edit) We're so happy to hear you've found value in the app and also with our support team. Thanks for sharing your feedback, Melonie. :) Current UserValidated ReviewerSource: Organic ![Florentino Rafael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Florentino Rafael M.") FM Florentino Rafael M. Senior Data Scientist Enterprise (\> 1000 emp.) 2/24/2023 "Ontraport is the best choice in Marketing" 4.5/5 What do you like best about Ontraport? It is easy to share and send emails between groups of people to get feedback and work together. Making our website part of Ontraport has made it possible to make easy changes and get quality information and data. A/B testing has proven to be very useful for our landing pages and emails. Our sales and marketing teams use Ontraport exclusively to create campaigns, send emails to potential customers and perform automated actions. It is helpful to have all of our files and documents in one place that is easy to access. We are also currently transitioning our website to Ontraport and have recently seen the benefits of being able to create landing pages with a fast design and perform contrast testing. Review collected by and hosted on G2.com. What do you dislike about Ontraport? Real-time edits would be ideal. If there are multiple people working on the same thing, you will be fired and your changes will likely not be retained. The ability to modify announcements via the calendar is annoyingly complex. There is no proper way to edit or update a section simultaneously. You will have to visit each person separately. Ontraport incorporated some collaboration tools, however, I think this could be improved. I would like to see more alternatives for writing emails and ways to share changes, as well as approval paths. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? I find Ontraport marketing to be helpful for organizations that need a little guidance to get started. There are numerous predefined templates and alternatives to choose from. Also, there are excellent alternatives to testing that make it easy to spot what works and what doesn't. However, for those looking for more collaboration and tools to interact in real time, I'm not sure this is the way to go. We can more quickly perceive the effect that web and landing pages have on test requests. Although it's not simple to set up, there is a lot of data to collect to better understand which ads are working and which parts of our funnel need help. I like that everything is connected and easy to access from the same place. We have decreased the time lag between each customer visit, and increased the number of closed sales. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7758618/official_response/edit) Hello Florentino. Thank you for this very detailed review. We're constantly working to improve the Ontraport app so we always appreciate this kind of feedback. We're happy to hear that Ontraport has been helpful for your sales and marketing teams and can't wait to see what else you accomplish with the app. Thanks again for taking the time to share your experience. Current UserValidated ReviewerIncentivizedSource: G2 invite AC Aaron C. Small-Business (50 or fewer emp.) 5/4/2023 "Excellent Service" 5/5 What do you like best about Ontraport? Very easy to use. The automation is intuitive and comprehensive. It was created that allows for great flexibility and a variety of functionality. As for the support through the chat, every person has been helpful and even when they weren't able to find an immediate answer they were sure to escalate the problem for a quick resolution to the issue. Besides that, I was just working with Eli Seale and he was very patient, thorough and stayed with me to ensure that I had all of my issues or concerns resolved. Review collected by and hosted on G2.com. What do you dislike about Ontraport? This is more a personal thing but I like the ability to speak to a rep in person on the phone. The live chat is helpful but I'm a little old school :-) Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? I have only been working with OP for about 30 days so I haven't had a chance to really dive in or find any problems Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-8035053/official_response/edit) Hello Aaron, we're happy to hear you've gotten the support you need and that the app has been useful for your business. Thanks for taking the time to share your experience! Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") CI Verified User in Insurance Small-Business (50 or fewer emp.) 9/14/2023 "Powerful, Intuitive Software" 5/5 What do you like best about Ontraport? I've been using OP since 2017, and I love how everything is simple to navigate and how everything is tag based. It's so easy to add tags to do a variety of actions, from grouping contacts to tracking behaviors. Also, the customer support is A+. The chat feature is incredibly helpful, and you get to talk to real people that are incredibly helpful and responsive. Review collected by and hosted on G2.com. What do you dislike about Ontraport? Sometimes there are features that it just doesn't have, and that can make finding a work around difficult. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? It's an all in one solution that is extremely robust for the price. Instead of multiple solutions, OP has helped my clients cut out extra platforms and bring them all to OP. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-8615389/official_response/edit) Nice! Thanks for sticking around with us for all these years. 😎 Validated ReviewerSource: Organic ![Kaushik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaushik R.") KR Kaushik R. Small-Business (50 or fewer emp.) 7/26/2023 "I wanted to set up an email campaign and Royce was a big help!" 5/5 What do you like best about Ontraport? I love Ontraport because it's all you need in one setting of our marketing department. The platforms basically does all the leg work you don't have to. I would highly recommend. Review collected by and hosted on G2.com. What do you dislike about Ontraport? So far, I haven't found anything I dislike. I love the fast responses I receive from the Live Chat rescource. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? It's solving all of my marketing needs at the moment. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-8363289/official_response/edit) Thanks for the 5 stars Kaushik! Happy to hear the app has been helpful for your business. 🤝 Current UserValidated ReviewerSource: Organic LD Laurie D. Small-Business (50 or fewer emp.) 2/28/2023 "Best customer service in the business" 5/5 What do you like best about Ontraport? Ontraport provides knowledgeable and experienced customer service representatives to answer all your questions. The product itself is pretty easy to use on a daily basis. Review collected by and hosted on G2.com. What do you dislike about Ontraport? I wish there were aspects of the platform that were more customizable. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? OP allows us to more easily communicate with our customers and provide solutions to them while easily keeping their details current. If someone has an issue purchasing or accessing their information, OP makes it much easier to help them on the fly. We can create a landing page within 5 minutes and provide them with a solution. We are also able to create a custom solution quickly. Because OP and WordPress communicate well, our Member Portal has become a game changer, and our community members are much happier. Purchase delivery is fast and reliable. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7774012/official_response/edit) Thanks for taking time out of your day to share your feedback, Laurie! Current UserValidated ReviewerSource: Organic ![Ben O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben O.") BO Ben O. Small-Business (50 or fewer emp.) 7/19/2023 "Getting Clarity from OP Support Calls" 5/5 What do you like best about Ontraport? I love the ease of use and that there is so much training for the things I have yet to learn Review collected by and hosted on G2.com. What do you dislike about Ontraport? That I am in Australia and that the live trainings are in the US. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Its helping me stay connected and personal with my members. Really helps me to build a great culture in my business Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-8338847/official_response/edit) Thanks for the feedback, Ben! We're sorry you're unable to attend live trainings because of the time difference – we hope you find the recordings helpful but if there is ever anything else we can do to support you please let us know. Current UserValidated ReviewerSource: Organic ![Gina R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gina R.") GR Gina R. Finance Manager Small-Business (50 or fewer emp.) 9/12/2023 "Great for Exporting the Information I Need To Process Sales Commissions!" 5/5 What do you like best about Ontraport? I love that I can pull all of the information I need to easily process sales commissions. I also love that their chat support is so fast and easy. Review collected by and hosted on G2.com. What do you dislike about Ontraport? I would love if I could export notes with transaction logs rather than just from the contact export module. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? I use Ontraport for tracking my team's sales commissions. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-8580575/official_response/edit) Thanks for sharing Gina! Glad to hear Ontraport has been useful for your sales team. :) Validated ReviewerSource: Organic ![David C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David C.") DC David C. Business Strategist | Mentor | Speaker Small-Business (50 or fewer emp.) 12/20/2022 "Ontraport & why I recommend you using it" 5/5 What do you like best about Ontraport? Functionality is pretty amazing, but best of all is the customer support - I use it a lot to check things I'm learning and test things I'm working out in my head - they are patient and helpful, always I've been building web pages & payment pages on my own custom domain in Ontraport as well as all the things you expect from emails automation etc I'm just about to start using the membership & courses options. There's sooo much Review collected by and hosted on G2.com. What do you dislike about Ontraport? If you're working it yourself (I am) then there's a lot to learn because it can do so much! The customer support is live and available a lot of hours, 7 days a week. I've operated from Australia and now the UK and the time difference for customer support hasn't been a problem. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? I'm running LinkedIn events using Zoom as the meeting room. LinkedIn event registrations go to Ontraport and Zoom - all communications are run from Ontraport. I'm about to start running Facebook Ads and I'm able to hook up Ontraport to the Facebook custom audience to keep it updated. Payment for one-payments, payment plans and recurring payments can all be run through Ontraport. I'm using my own custom domain and building web pages in Ontraport with a very intuitive and easy-to-use page builder. I'm doing a lot more than I ever believed I could do. When I need help it's there. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-7514563/official_response/edit) Love it! Can't wait to see what you build with OP Membership Sites. Thanks for sharing such a detailed review! Current UserValidated ReviewerSource: Organic ## Questions about Ontraport? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ontraport ](https://www.g2.com/products/ontraport/discussions/new) GU Guest User • Last activity over 3 years ago Is Ontraport a CRM? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-ontraport-a-crm) GU Guest User • Last activity over 3 years ago How much does Ontraport cost? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-much-does-ontraport-cost) [ View all Discussions ](https://www.g2.com/products/ontraport/discuss) ## Pricing Options Pricing provided by Ontraport. ### Plus Starting at $83.00 Per Month ### Pro Starting at $124.00 Per Month ### Enterprise Starting at $249.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ontraport/pricing) Ontraport Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,914) [ Compare Now ](https://www.g2.com/compare/hubspot-marketing-hub-vs-ontraport) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d3942a298dfbdef078f42573114df1d9/thryv-keap.png "Product Avatar Image") Keap 3.8/5(30) [ Compare Now ](https://www.g2.com/compare/thryv-keap-vs-ontraport) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-ontraport) ##### ##### Ontraport Features Sales Force Automation Contact & Account Management Marketing Automation Email Marketing Reporting & Analytics Basic Reporting Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability [ View More Features ](https://www.g2.com/products/ontraport/features) ## Top-Rated Alternatives [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![HighLevel](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HighLevel") HighLevel 4.6/5(651) ](https://www.g2.com/products/highlevel/reviews) [ ![Constant Contact Advanced Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact Advanced Automation") Constant Contact Advanced Automation 4.4/5(960) ](https://www.g2.com/products/constant-contact-advanced-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/ontraport/competitors/alternatives) ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Online Form Builder](https://www.g2.com/categories/online-form-builder) [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Website Builder](https://www.g2.com/categories/website-builder)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Lead Scoring](https://www.g2.com/categories/lead-scoring)[Landing Page Builders](https://www.g2.com/categories/landing-page-builders)[Shared Inbox](https://www.g2.com/categories/shared-inbox)[Web Content Management](https://www.g2.com/categories/web-content-management)[Subscription Management](https://www.g2.com/categories/subscription-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What Blockchain as a Service platforms are best for production applications that require reliable uptime and low latency at scale?](https://www.g2.com/discussions/what-blockchain-as-a-service-platforms-are-best-for-production-applications-that-require-reliable-uptime-and-low-latency-at-scale)[Accounting Firms in Indianapolis](https://www.g2.com/categories/accounting-firms/locations/indianapolis-in-us)[What technology review sites provide the most useful implementation insights and real-world use case documentation for enterprise evaluations?](https://www.g2.com/discussions/what-technology-review-sites-provide-the-most-useful-implementation-insights-and-real-world-use-case-documentation-for-enterprise-evaluations) [Leading AI chatbot software for customer service](https://www.g2.com/discussions/leading-ai-chatbot-software-for-customer-service)[Which supplier risk management app is best for handling third-party risks](https://www.g2.com/discussions/which-supplier-risk-management-app-is-best-for-handling-third-party-risks)[Pros and Cons Details](https://www.g2.com/products/ontraport/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)