--- title: Ontraport Reviews meta\_title: 'Ontraport Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 255 reviews by the users' company size, role or industry to find out how Ontraport works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 255 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Ontraport Reviews & Product Details Visit Website Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single system. Unlike point solutions that require businesses to integrate multiple tools, Ontraport centralizes customer data, marketing automation, sales pipelines, payment processing, and website management in one shared database. This unified architecture allows teams to create connected workflows across every stage of the customer lifecycle without relying on third-party integrations or custom development. Ontraport is built for operations, marketing, and sales teams at established businesses that have outgrown entry-level tools but want an alternative to complex, high-cost enterprise platforms. Core features and capabilities: • CRM and contact management — a single shared customer record with unified contact history, segmentation, lead scoring, and visual sales pipelines • Marketing automation — multi-channel automation across email and SMS, with behavioral triggers, lead routing, and attribution reporting • Payments and ecommerce — order forms, upsells, subscriptions, declined transaction recovery, and a customer billing center • Dynamic CMS — no-code tools for building websites, landing pages, membership sites, online courses, and customer portals • Shared inbox — centralized customer communications across channels for support and sales teams • AI Assistant — runs inside automations with access to unified customer data to segment contacts, personalize messaging, and route communications automatically • Reporting and analytics — campaign performance tracking, revenue attribution, and contact-level activity history Ontraport integrates with third-party tools via API and Zapier and supports custom development through an open API. The platform is web-based and includes a mobile app for iOS and Android. Founded in 2006 and headquartered in California, Ontraport serves thousands of businesses across more than 60 countries. * * * Product Website Ontraport Seller [Ontraport](https://www.g2.com/sellers/ontraport) Discussions [Ontraport Community](https://www.g2.com/products/ontraport/discuss) Languages Supported English, Spanish Solution Type All-in-One Show More ## Pricing Pricing provided by Ontraport. ### Plus Starting at $83.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ontraport/pricing) ## Ontraport Integrations (36) What do users say about integrations? 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CS Carly S. Founder Small-Business (50 or fewer emp.) 7/15/2026 "Ontraport: Powerful All-in-One CRM That Covers Our Business Needs" 4/5 What do you like best about Ontraport? I like Ontraport's ability to be an all in one CRM, managing a lot of my business's needs and requirements under one roof. Review collected by and hosted on G2.com. What do you dislike about Ontraport? There are times when (due to its complexity), things can be cumbersome and hard to manage/not very intuitive to follow in terms of a UX. A high degree of knowledge is often required. But ontraport's help desk are great at helping out. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Managing my customer relationships, hosting my landing and checkout pages and using automations to send emails automatically when people sign up to a program or buy my products. Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13114922/official_response/edit) Hi Carly, glad to hear having everything under one roof has kept things running smoothly for your business! Really appreciate you calling out the UX side too, and it's great that our support team has been there to help when it gets tricky. We've actually got a new modern interface coming soon, plus AI features in the works that will help you navigate how to accomplish your goals in the app and build things like pages and automations just by chatting. That should make that whole experience feel a lot more intuitive. Stay tuned for that. Thanks for the review! - The Ontraport team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ramon I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon I.") RI Ramon I. Systems Engineer Small-Business (50 or fewer emp.) 7/14/2026 "Impressive All-in-One Functionality That Keeps Getting Better" 4.5/5 What do you like best about Ontraport? The amount of functionality you get in a single piece of software is impressive. And if you ever think of a feature that’s missing, you can be confident it will show up soon, because the production team is always improving and adding to the product. Overall, it feels like you consistently get more for your buck. Review collected by and hosted on G2.com. What do you dislike about Ontraport? Some missing third-party integrations, but as I say, if is not there today, you know that it will be available in the near future. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Automating my whole business, from the marketing to the operations. Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13105493/official_response/edit) Hi Ramon, really glad to hear Ontraport's been able to handle so much of your business in one place, from marketing to operations. We'll pass your kind words along to our product and dev teams - they're always planning and building new features and integrations to keep Ontraport growing, so it means a lot to hear that their work is making a difference for you. On integrations, if there's a specific one you've been waiting on, our team would love to hear it! That kind of input helps shape what we build next. Thanks for sharing this. - The Ontraport team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 7/9/2026 "Ontraport Keeps Evolving—With Support That’s Been There When We Needed It" 5/5 What do you like best about Ontraport? Ontraport is constantly developing and improving. It doesn’t feel like a one-and-done piece of software; it keeps evolving as our needs evolve, growing right alongside us as users. One feature that drew me to Ontraport 6 years ago were the Australian friendly support hours. The support team have helped me out many, many, many times - giving solutions to my problems and offering help when I needed it. Review collected by and hosted on G2.com. What do you dislike about Ontraport? Support hours were recently reduced which cut back the times available in Australian business hours. That's about it - I love everything else. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? As a not-for-profit with a basic tech stack, Ontraport has allowed our organisation to centralise our customer database, sell membership sites, integrate with Wordpress for our LMS subscriptions, manage donations, sell event tickets and host multiple different websites. Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13087821/official_response/edit) Hi there, thank you for being a loyal customer! Six years is no small thing, and we're grateful for the opportunity to keep evolving alongside your organization's needs. On the support hours, good news - after hearing this kind of feedback, we made the decision to keep the original hours in place rather than move forward with the reduction. Australian business hours coverage is back to normal. It's wonderful to hear how much Ontraport is powering behind the scenes, from your membership sites and LMS integration to donations, event ticketing, and hosting multiple sites. That's exactly the kind of centralization we love supporting for organizations like yours. Thanks again for taking the time to share this. - The Ontraport team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Justin F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin F.") JF Justin F. Founder, Director and Head Coach Small-Business (50 or fewer emp.) 7/9/2026 "All-in-One CRM, Marketing, and Payments With Powerful Customization" 5/5 What do you like best about Ontraport? The level in which you can customise everything and the fact that it contains just about everything I need for CRM, marketing, payments, etc in one membership. Review collected by and hosted on G2.com. What do you dislike about Ontraport? The customisation can make setting some things up slower than other options, but once you template and get a hang of it, the customisation is worth it. Also sometimes the automation and website builders can stop responding and occasionally I have lost unsaved work. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Keeping everything in one system avoiding multiple subscriptions and fragmented software. Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13087072/official_response/edit) Hi Justin, thank you for sharing this, it's great to hear the customization and having your CRM, marketing and payments in one place has been such a good fit for your business. You make a great point that customization can take a bit more time upfront, though it sounds like it's paid off once you got templates in place. About the unsaved work issue - that's not the experience we want for you. If you run into that again, please reach out to our support team - they can help track down what's happening. Thanks again for taking the time to share this. - The Ontraport team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Thomas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas B.") TB Thomas B. Director Small-Business (50 or fewer emp.) 7/20/2026 "So Easy to Use—Perfect for Non-Techy Users" 4/5 What do you like best about Ontraport? How easy it is to use. They make it so used friendly and relatively simply for people that aren't overly techy! Review collected by and hosted on G2.com. What do you dislike about Ontraport? The pricing. Lots of things come as bolt ons, I've been using the service for a very long time and it would be nice to see new services introduced as part of what I'm currently paying. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Managing my leads that convert into paying customers. Membership site. Keeping up with payments Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13128933/official_response/edit) Hi Thomas, glad to hear Ontraport's been such an easy fit! On pricing, we hear you, especially as a longtime user. New capabilities like Dynamic CMS and Shared Inbox represent real investment on our end to build and maintain, which is part of why they're priced separately. That said, we've got a new user interface and some new AI features in the works that will come with no added cost to what you're already paying. Stay tuned for that. - The Ontraport team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Small-Business (50 or fewer emp.) 7/17/2026 "Powerful Automation for Complex Marketing and Course Workflows" 4/5 What do you like best about Ontraport? Ontraport is a powerful automation tool, especially when running complex marketing and course automations. Review collected by and hosted on G2.com. What do you dislike about Ontraport? The cost. For so few contacts (sub 2500), Ontraport is super expensive compared to other CRM solutions, especially now AI has come along and disrupted the market. Some of the issue is that there's a whole lot of functionality we don't need, and a small, deep pocket of course automation that we do. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Ontraport enables our self-sufficient online LMS to work seamlessly, giving students a professional impression and reassuring experience. It enables our 2-person team to achieve more than the sum of us, with behavioural-based automations for students and mailing list subscribers. Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13121715/official_response/edit) Thanks for the feedback! It's great to hear Ontraport's automation capabilities have been able to support such complex course and marketing workflows for your team. On cost for smaller contact lists, we appreciate you sharing that perspective. If it would ever help, our team would be glad to hop on an account review call to talk through how to get the most value out of your setup: https://ontraport.com/account-review. - The Ontraport team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EM Ephraim M. Owner Small-Business (50 or fewer emp.) 7/14/2026 "Endless Possibilities Backed by Excellent Customer Service" 4.5/5 What do you like best about Ontraport? Depth of possibilities, so much can happen here! Excellent customer service. Review collected by and hosted on G2.com. What do you dislike about Ontraport? Can get a little complicated when trying to get everything right. I get lost sometimes, and it takes time to find my way. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Replaces multiple other accounts I would need to have. I love having it all in one place. And, the depth of options means I can do almost anything I dream up. Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13109032/official_response/edit) Hi Ephraim, really glad to hear Ontraport's been able to replace your tech stack, and that having that much range in one place has let you build out whatever you can dream up. Great to hear our support team's been part of that experience too. Whenever you want a hand navigating something new, reach out to our support team, we're happy to work through it with you. Thanks for taking the time to share! - The Ontraport team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Penny C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Penny C.") PC Penny C. Founder Small-Business (50 or fewer emp.) 7/16/2026 "Perfect tool for the solopreneur who wants to grow a scalable business." 4/5 What do you like best about Ontraport? It’s all in one and can organize by systems Review collected by and hosted on G2.com. What do you dislike about Ontraport? It’s so massive as a small business it’s hard to know where to start. And ontraport videos don’t cover all the little quirks. They should have a downloadable checklist for example building an automation for reminders. What to do with the hidden settings and what keeps contacts from getting stuck. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Everything is in one spot. Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13118513/official_response/edit) Hi Penny, glad Ontraport's system-based approach has helped you organize everything in one spot as you grow! We hear you on wanting more clarity around the smaller details - things like automation setup, hidden settings, and keeping contacts from getting stuck. Our Support Center has step-by-step articles that cover a lot of this, and we're also rolling out a chat assistant soon that'll be able to walk you through those intricacies in real time as you build. Thanks for the thoughtful feedback! - The Ontraport team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/9/2026 "More than a CRM - helping us manage a community of nurses and healthcare organisations" 4.5/5 What do you like best about Ontraport? I love that Ontraport is very technically capable and constantly surprises me with its level of capability. I'm always learning more about it, which keeps things interesting. What I appreciate most, though, is the community of people with expertise in using it. There's a lot of available knowledge out there, which is great for support. Review collected by and hosted on G2.com. What do you dislike about Ontraport? It's taken me a long time to figure out how to use it properly. So we initially engaged a consultant to build our system. We had a consultant to help us build the system but if anything, we overengineered it. When we probably could have just kept it a little bit more simple. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Ontraport automates marketing and stores records, making us agile in communicating with our audience. We use it for our app Help Centre, Incident Management, onboarding automations and more. Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13087892/official_response/edit) Hi there, thank you for sharing this. It's great to hear Ontraport keeps surprising you with what it can do, and that the community of experts around it has been such a valuable resource along the way. It sounds like the system you've built is doing a lot for you now, from your Help Center to incident management and onboarding automations. If you'd ever like our team to take a look at how you can get even more value from your account, you can book an account review call here: https://ontraport.com/account-review. Thanks again for taking the time to share this. - The Ontraport team Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brooke E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooke E.") BE Brooke E. CEO Small-Business (50 or fewer emp.) 7/14/2026 "Ontraport’s Automations and Workflows Are Unmatched" 4.5/5 What do you like best about Ontraport? I love the automations and the workflows. I've tried a lot of different CRMs and you can do so much more with Ontraport than you can with any of the other ones out there that I've tried. Review collected by and hosted on G2.com. What do you dislike about Ontraport? The dashboards and reporting. I have had to build my own. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Tracking clients, emails, automations,et.c Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-13105239/official_response/edit) Hi Brooke, coming from someone who's tried a lot of different CRMs, it means a lot to hear Ontraport's automations and workflows stand out the way they do. On dashboards and reporting, that's great feedback, and good timing too. We've just released our MCP server, which lets you connect your AI client directly to your Ontraport data. That means you can ask things like "what emails went out this month and how did they perform," pull revenue totals, or review engagement trends, all through natural conversation instead of building it out manually. Worth checking out: https://ontraport.com/support/My-account/mcp-server. We've also got new AI features in the works that will make building pages and automations even easier down the road. Stay tuned for that. Thanks again for taking the time to share this. - The Ontraport team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Ontraport? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. 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