We appreciate your feedback on the IOS mobile app. We are constantly working to improve the app's performance and will take your comments into consideration.

Hey Alexander! Thanks a lot for your feedback and for being part of the Wanderlust plan. We hear you — the 5% cashback was a big draw.

The good news: we recently launched Ontop Reserve, which includes improved cashback benefits for selected services. We’d love for you to give it a try and let us know what you think.

Thanks for sticking with us, we’re working every day to keep improving!

Thank you for your positive feedback! We're thrilled to hear that you enjoy the convenience of using your card anywhere and the quick money transfers. We apologize for any inconvenience you've experienced with the app intermittently not working, and we're continuously working to improve its performance. We're glad to hear that our team was able to assist you in the past and resolve any issues promptly. If you encounter any further difficulties or have any suggestions for improvement, please don't hesitate to reach out. We appreciate your support and look forward to serving you better in the future!

Thanks so much for your feedback, Melissa! We’re thrilled to hear that Ontop makes it easier for you to move your money, whether it's for travel or sending funds back home. Glad our support team could help with the Payoneer link too—we’re always here to help things run smoothly 💪

Ontop is dedicated to solving the challenge of receiving money in different currencies efficiently. We're pleased to hear that our service is benefiting you in this aspect, and we aim to continue providing convenient solutions for your currency exchange needs.

Thank you for sharing your feedback! We're thrilled to hear that you find Ontop convenient for making payments across different countries. We appreciate your suggestions for generating interest on account balances and allowing for deposits. We'll definitely take these into consideration for future enhancements.

Ontop aims to simplify cross-border payments, making it easier for businesses like yours to receive payments from companies abroad. We're glad to hear that this has been beneficial for you. If you have any more ideas or feedback, please feel free to reach out. Thank you for choosing Ontop!

Thanks a lot for your feedback, Manuel! We're happy to hear the card is helping you manage your spending and that our team has had your back when needed 🙌

We’re actively working on improving top-up options so you can recharge your card more easily. Stay tuned—good things are coming.

Thanks again for trusting Ontop!

Hi Carlos, thanks a lot for your review!

We’re really happy to know Ontop is helping you send money so quickly and easily. About the wallet integrations, we know how important that is, and our team is working on new options to give you even more flexibility.

Thanks for trusting us to move your money.

Hi Abel, thank you for your honest feedback and sorry for the late reply!

Since your review, we’ve worked hard to improve exactly what you mentioned. Today, our support team replies almost instantly, and payment issues are being solved much faster and more transparently.

We’d love for you to give Ontop another try and see all the progress for yourself.

Thanks again for helping us get better.

We're glad to hear that you are enjoying the convenience of receiving your payments in dollars and being able to use the card without bank commissions. We appreciate your feedback and will continue to work on improving our services.