Joseph A.
JA
Joseph A.
Back End Developer
Mid-Market (51-1000 emp.)
"The best way to receive your salary from abroad"
5/5
What do you like best about Ontop?

Immediate customer support in both English and Spanish, fast transfers to bank accounts, and low fees compared to other similar products. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

It cannot be transferred to a debit card from Colombia yet. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for sharing your positive experience with Ontop. We understand the importance of quick and cost-effective salary transfers, and we're pleased to hear that we have met your expectations.

Alexandra C.
AC
Alexandra C.
Account Executive
Mid-Market (51-1000 emp.)
"Shopping with Ontop"
4.5/5
What do you like best about Ontop?

What I like most about Ontop is the ease with which they manage global payments. Their platform is intuitive, fast, and always offers personalized support. It allows me to focus on what's important while they take care of the rest. Definitely a positive change in the way of operating internationally! I receive cashback and can pay with my card without losing money. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

That the application closes by itself and asks me n times to authenticate again when I have already done so. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks a lot, Alexandra! We’re so happy to hear how Ontop is helping you streamline your global payments and make international purchases with ease. About the session issue, our tech team is already working to improve stability and reduce those repeated login prompts. We really appreciate your feedback!

Isabel A.
IA
Isabel A.
Dueño principal
Small-Business (50 or fewer emp.)
"It's very easy to use and I think it's awesome you can get to have a card"
5/5
What do you like best about Ontop?

Support is always available to solve questions, the AI bot is very useful too. I like the user interface and the fact that I can get to save money in dolars when my currency is COP. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

It's a little expensive to take money out when you convert to local currency and transfer to the local bank Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for sharing your positive feedback about Ontop! We're thrilled to hear that you find our support team helpful and the AI bot useful. We appreciate your compliments on the user interface and how Ontop helps you save money in dollars.

We understand your concern about the fees for converting and transferring funds. We continuously review our pricing to ensure we provide the best value to our customers.

If you have any further questions or need assistance, please feel free to reach out to our support team. We're here to help!

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"I think its a great platform for employers."
3.5/5
What do you like best about Ontop?

It´s easy to use and to transfer money directly to your private acount it will get there in minutes and has good rates Review collected by and hosted on G2.com.

What do you dislike about Ontop?

When you buy with the digital card online most of the time the payment is rejected and they end up having to refund 20-30 business days later which has become an inconvinience. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

We appreciate your feedback on Ontop. It's great to hear that you find the platform easy to use and appreciate the quick money transfer and good rates. We understand the frustration of payment rejections and delayed refunds when using the digital card online. Rest assured, we are actively addressing this issue to ensure a smoother experience for our users.

Diego S.
DS
Diego S.
Paid Media Specialist
Small-Business (50 or fewer emp.)
"Great!"
5/5
What do you like best about Ontop?

It is very easy to make transactions to my bank account. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

So far I like everything. Sometimes the session closes. But overall it is a very good app. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for your feedback! We're sorry to hear about the session closing issue, and we'll work on improving the app's stability.

Andrés S.
AS
Andrés S.
Chapter Lead
Enterprise (> 1000 emp.)
"It is very good but has some opportunities for improvement"
5/5
What do you like best about Ontop?

I like that it allows me to receive my salary in dollars and transfer it anywhere I want. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Your credit card has some security issues Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for sharing your experience with Ontop. We're pleased to hear that you find it convenient for receiving your salary and transferring funds. We apologize for any security issues with our credit card and will work to enhance its security features. Your feedback is valuable to us as we strive to provide a seamless and secure experience for our customers.

Guadalupe María G.
GG
Guadalupe María G.
Intake Specialist
Small-Business (50 or fewer emp.)
"Easy to use - Great possibilities"
5/5
What do you like best about Ontop?

It is very easy to use. Great conversions on different types of currencies. Fast transactions. Easy solutions. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Not having a physical card you can use anywhere in the world. For example being able to use physical card in north america since the salary is in USD Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for sharing your positive experience with Ontop! We're thrilled to hear that you find our platform easy to use and appreciate the currency conversion options. We understand your feedback regarding the physical card and the convenience it offers for international transactions. We are constantly working on enhancing our services, and your input is valuable to us. We will take your suggestion into consideration for future improvements. If you have any further feedback or questions, please feel free to reach out to us. Thank you for choosing Ontop!

William D.
WD
William D.
PHP Engineer
Enterprise (> 1000 emp.)
"It's easy to use and a great way to receive payments in dollars"
4/5
What do you like best about Ontop?

It has cashback, and transfers to local banks are quite fast. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

The card is not accepted by some merchants, which is very frustrating, it could be improved. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for your positive feedback about Ontop's cashback feature and fast transfers to local banks. We understand your frustration about the card not being accepted by some merchants, and we are actively working to expand our acceptance network. We appreciate your support and hope to continue providing you with a great experience.

LM
Laura M.
Content & Media Manager
Mid-Market (51-1000 emp.)
"It's a great payroll platform"
4.5/5
What do you like best about Ontop?

the cashback, the benefits users have with it, the UI is great. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

The have bugs on the app constantly, despite that, they have a geat customer service, almost 24/7 Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for your positive feedback! We're thrilled to hear that you enjoy the cashback, benefits, and user-friendly interface of our platform. We apologize for any inconvenience caused by the bugs on our app and appreciate your understanding. Our team is continuously working to improve the app's performance to provide a seamless experience for our users. If you encounter any issues in the future, please don't hesitate to reach out to our customer service team for assistance. We're here to help you get paid anywhere in the world hassle-free. Thank you for choosing Ontop!

EM
Edinson M.
Desarrollador Back-End
Mid-Market (51-1000 emp.)
"Excellent APP!!"
5/5
What do you like best about Ontop?

What I like the most is that I can use my money instantly through the physical card or send the money to my bank account in Colombia, and in less than 10 minutes my money is available. I also like that the exchange rate from USD to Colombian peso is very accurate. The app on Android is very fast, I have never had any problems. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Sometimes the support is a bit delayed and in some cases they haven't solved my problem. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks for the awesome review, Edinson! We’re happy to hear how fast and accurate your experience has been. And we appreciate your feedback on support delays — we're working hard to speed things up and offer quicker resolutions. You deserve nothing less.