Pilar T.
PT
Pilar T.
Operations Manager
Small-Business (50 or fewer emp.)
"Extremely easy to pay contractors in multiple countries. Very easy set up and fast onaboarding!"
5/5
What do you like best about Ontop?

We’ve been using it for over three years, and it’s taken so much friction out of our international operations. Onboarding is quick, payments are reliable, and our team always knows what to expect. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

There were a few hiccups early on with the interface and some minor bugs, but those were resolved pretty quickly. Since then, it’s been really stable. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for sharing your positive experience with Ontop! We're pleased to hear that our platform has helped streamline your global operations and provided reliable payments for your team.

Ana Maria A.
AA
Ana Maria A.
Practicante en Direccion de Arte
Small-Business (50 or fewer emp.)
"Super Easy to Use with Excellent Support and Flexible Payment Options"
5/5
What do you like best about Ontop?

It's super easy to use, team is always ready to help and you can use your money in diferent ways Review collected by and hosted on G2.com.

What do you dislike about Ontop?

I love it, however it can improve by transfering faster in some countries Review collected by and hosted on G2.com.

Lina U.
LU
Lina U.
CFO
Small-Business (50 or fewer emp.)
"Big promises, small results"
1.5/5
What do you like best about Ontop?

I like all the perks and incentives they have signed with other companies. The discounts with airbnb, the discounts with uber, etc. The front is user friendly too, it liked that it was easy to use from the client side, and from the contractor side as well. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Receiving the card took too long. And when I did, I tried to pay with it but I had a lot of issues. For example, I paid something using the fisical card, the payment didn´t go through (the place where I was paying showed me the machine) but the money was discounted from my account. That happened 3 times in different places. It took 2 months to recover the money. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Hey Lina, we're really sorry this was your experience. At Ontop, we're constantly working to get better, and feedback like yours is key to improving. We're always here to help, and if you're open to it, we'd love to reach out to understand more and make it right.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great experience with Ontop"
5/5
What do you like best about Ontop?

Ontop makes global payroll and contractor management simple and reliable. The platform is super easy to use, with smooth account access and secure logins. Payroll runs are fast and accurate, and our contractors report that money management through the Ontop Wallet is convenient with clear rates, quick transfers and other financial services such as bill payment and early wage access. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Honestly, nothing major comes to mind. If anything, the platform keeps improving so quickly that I just have to get used to the new features, which is a good problem to have. Review collected by and hosted on G2.com.

Manuel B.
MB
Manuel B.
Corporate Business Developer
Mid-Market (51-1000 emp.)
"Simply the best to be able to receive payments from other countries"
5/5
What do you like best about Ontop?

Being able to use the card in dollars or local currency internationally, without having to pay surcharges and also with the "Wanderlust" plan, getting cashback on each purchase is an excellent option to save and optimize expenses. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

There really are few things to complain about this app, the payment times are fast, they always notify you when a payment or transfer arrives and the fees are acceptable and quite beneficial compared to other wallets. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

We're thrilled to hear that you are enjoying the benefits of using Ontop for international payments and taking advantage of the Wanderlust plan for cashback. Thank you for your positive feedback!

Hector Daniel V.
HV
Hector Daniel V.
Technical Reviewer
Mid-Market (51-1000 emp.)
"Great option to get paid in USD and living anywhere"
5/5
What do you like best about Ontop?

The fact of having total control of my money and contracts makes it easy. Furthermore, having both a physical and digital card it's great. The customer support is always available and helpful, so far the best experience in getting payments. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Somethings the maintenance times are longer that I'd like to be, but it's not a big deal in the end as long as the platfor works well. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Simple to Use with Great Support, but Costly and Slow for Payments"
2/5
What do you like best about Ontop?

Ontop offers an incredibly easy-to-use and intuitive platform that makes managing payroll straightforward, even for those who are new to such tools. The interface is clean and well organized, allowing me to quickly find the features I need. Their customer support team is also responsive and helpful, providing clear guidance and solutions whenever I have questions or issues. This combination of usability and strong support makes the overall experience pleasant from an operational standpoint. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Despite its ease of use, the payment experience could be significantly improved. Withdrawals tend to be slow, and there are limited options for payout methods and supported currencies, which can be inconvenient. Additionally, the platform’s fees are quite high, and the exchange rates are not competitive compared to other services. These factors make cross-border payments more expensive than they need to be, which is a considerable drawback for regular use. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks for taking the time to share such a detailed review. We’re glad to hear you find Ontop easy to use and that our support team has been there for you when needed. We also appreciate your honest feedback on payment speed, payout options, and fees. We know how important these are, and our team is actively working on improving processing times, expanding currency and payout choices, and making cross-border transactions more competitive. Our goal is for every part of your experience to feel as smooth and efficient as the rest. We’ve got your back.

Luisina P.
LP
Luisina P.
analyst
Small-Business (50 or fewer emp.)
"Fantastic experience"
5/5
What do you like best about Ontop?

Ontop app lets you get paid by international clients quickly and easily, with no hassle transferring the money straight to your local bank. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

I haven't found a single thing to dislike. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks so much, Luisina!

We love knowing Ontop helps you get paid quickly and without the usual hassles of international payments. Peace of mind and speed are exactly what we want to bring to every global worker.

Happy to have you Ontop with us 🌍

Sebastian A.
SA
Sebastian A.
Business Analyst
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"I can trust my payments will arrive on time"
5/5
What do you like best about Ontop?

Being able to receive payments internationally without worrying about delays or complicated processes is a huge benefit. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

I wish they got rid of the transfer fees Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks a lot for sharing this, Sebastián!

We love knowing you can count on Ontop to get paid on time and without the hassle. That’s exactly why we exist: to make sure global work feels easy and safe.

We hear you on the transfer fees. Your feedback is super valuable, and we’re always working on ways to make payouts smoother and more cost-friendly.

Glad to have you Ontop with us 🌍

Facundo G.
FG
Facundo G.
Emprendimiento
Mid-Market (51-1000 emp.)
"Many things don't work, missing features. Usable but not reliable, something desired for your money"
3/5
What do you like best about Ontop?

Nothing special about the app from a user-employee perspective. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Many things don't work or they are missing basic features. It's a startup so maybe the priorities and resources are scarce.

There were bugs with the token that persisted many months. I can't use the digital card for Netflix and raised the ticket 2 years now, and during a vacations I couldn't buy in Amazon.

In general the service is barely usable, but not reliable, something that you would want for an app managing your money. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Hey Facundo, we hear you.

Thanks for taking the time to share this. You're right, when it comes to money, reliable isn’t optional, it’s essential. And clearly, we’ve fallen short for you on that front.

We’re actively working to fix legacy issues like the card compatibility and token bugs you mentioned. It shouldn’t take this long, and we’re sorry it did.

Ontop has grown a lot in the last two years, and user experience is now a top priority, not just a roadmap item. Your feedback helps us get better, faster.

If you're open to it, we’d love to follow up directly and make things right.