Nathalie Denise S.
NS
Nathalie Denise S.
Product Manasger
Small-Business (50 or fewer emp.)
"I love using Ontop, i get to track my paycheck and get cashback"
5/5
What do you like best about Ontop?

getting cashback and payment notifications Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Sometimes the payment might be delayed. but it´s ok overall Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for sharing your feedback! We're thrilled to hear that you love using Ontop to track your paycheck and enjoy the cashback feature. We understand that delays in payments can be frustrating, and we apologize for any inconvenience this may have caused.

Our team is constantly working to improve our payment processing to ensure a smoother experience for our users. If you encounter any further delays or have any other concerns, please don't hesitate to reach out to our customer support team. We appreciate your support and are grateful for your feedback as it helps us enhance our services. Thank you for choosing Ontop!

Oscar Fernando R.
OR
Oscar Fernando R.
uxui designer
Mid-Market (51-1000 emp.)
"Confident wallet"
5/5
What do you like best about Ontop?

I love its simple and intuitive interface and efficiency of the support team Review collected by and hosted on G2.com.

What do you dislike about Ontop?

In my country there are a lots of issues with the contactless payment in some stores Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks so much for your feedback, Oscar! We're happy to hear you enjoy the interface and support experience. Regarding contactless payments, we’re actively working to support both Apple Pay and Google Pay/Google Wallet. We know how important this is and can’t wait to roll it out for you soon!

Jahnk R.
JR
Jahnk R.
Business Intelligence Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Excellent Experience"
5/5
What do you like best about Ontop?

I like that ontop is easy and fast to use. Also, they verify the accounts before send money. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Sometimes I haven't achieved buy in online merchants. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

We're thrilled to hear that you appreciate the ease and speed of using Ontop, as well as our account verification process. We understand the frustration of encountering difficulties with online merchants and we're dedicated to resolving this issue to ensure a smoother experience for you. Thank you for choosing Ontop for your monthly wage payments.

daniel  p.
DP
daniel p.
Expert Designer
Small-Business (50 or fewer emp.)
"Easy and reliable"
4.5/5
What do you like best about Ontop?

It's seamless usability, everything I need to do I can do it in a few steps Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Currently nothing, I used to have long waiting days for international transfers, but that has changed from days to hours or less. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks a lot for the kind words! We're thrilled to hear Ontop is helping you move money faster and easier. That shift from days to hours is exactly what we aim for 🚀

Appreciate you being part of the journey!

Mateo N.
MN
Mateo N.
CRM Manager
Mid-Market (51-1000 emp.)
"Easy to use, good feedback and a great way to control your spend."
4/5
What do you like best about Ontop?

The possibility to have to accounts or cards. That you can measure what you're spending week after week and the platform is really easy to use Review collected by and hosted on G2.com.

What do you dislike about Ontop?

It was not easy to activate. It take several days. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks for your review, Mateo! We're glad Ontop is helping you track spending and manage finances more independently.

We appreciate your note about the activation time—it’s something we’re actively working to streamline even more.

Thanks for being with us and for the valuable feedback.

Jhon M.
JM
Jhon M.
Portfolio QA Analyst
Mid-Market (51-1000 emp.)
"great, but I would prefer keeping the benefits when wanderlust was launched,"
4/5
What do you like best about Ontop?

physical card, fast payment and easy app Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Hight tranfer rate, benefits with wanderlust reduced, super uneficient customer support Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thank you for sharing your likes and dislikes about Ontop. We understand the importance of the benefits and will strive to find a balance between cost and value for our customers.

Mayra R.
MR
Mayra R.
CEO & Founder
Small-Business (50 or fewer emp.)
"Excellent!"
5/5
What do you like best about Ontop?

I love that I can use both a digital and physical card, I love the interface and the support has been wonderful!Also competitive fee compared to others. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Some platforms still do not accept the card so I had to write to support about it Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks so much for your kind words, Mayra! We're thrilled that you're enjoying both the digital and physical cards and that our support team has been helpful. We're constantly working to expand our card’s acceptance, so hopefully soon those platforms won’t be a problem anymore!

Miguel O.
MO
Miguel O.
Account Executive
Small-Business (50 or fewer emp.)
"Great payrol plataform"
5/5
What do you like best about Ontop?

Easy to pay in every E-commerce I tried. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Just cashback time wich Is not inmediately. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

We're happy to hear that Ontop has made it easy for you to make payments across different E-commerce platforms. We understand the importance of timely cashback processing and are actively working to minimize the waiting time. Additionally, we appreciate your mention of the benefit of having a card for physical payments, and we will continue to enhance our platform to better serve your needs.

Jezabel Eljuri A.
JA
Jezabel Eljuri A.
Operations Manager / Technical Leader
Small-Business (50 or fewer emp.)
"Excellent platform"
5/5
What do you like best about Ontop?

It is a great instrument, low in commissions and practical for its use. Being able to use your funds without so much legal bureaucracy is a big 10. Review collected by and hosted on G2.com.

What do you dislike about Ontop?

Sometimes on some websites the payment is rejected, even if they accept Visa. Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

Thanks so much for this great feedback, Jezabel! We're thrilled that Ontop is helping you skip bureaucracy and manage your funds easily. And you're absolutely right, some websites may still reject payments even if they accept Visa—we're actively working on expanding compatibility!

Susana C.
SC
Susana C.
Head of finance
Small-Business (50 or fewer emp.)
"Useful but it has some problems"
4/5
What do you like best about Ontop?

You have a card, you can receive payroll though it, you can transfer money to an account in your country (in my case Colombia) Review collected by and hosted on G2.com.

What do you dislike about Ontop?

There are a lot of online stores where ontop does not work Review collected by and hosted on G2.com.

Response from Martin Mastrogiacomo of Ontop

We appreciate your feedback on the convenience of using Ontop for receiving payroll and transferring money to your account in Colombia. We understand the limitations with certain online stores and are committed to improving our coverage to better serve our customers.