--- title: Ontop Reviews meta_title: 'Ontop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 208 reviews by the users' company size, role or industry to find out how Ontop works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 208 scale: '5' date_modified: '2026-07-29' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Ontop Reviews **Vendor:** Ontop **Category:** [Global Payroll Software](https://www.g2.com/categories/global-payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 208 ## About Ontop Ontop is a comprehensive global workforce management solution designed to facilitate the hiring, payment, and rewarding of remote teams across more than 150 countries. This platform addresses the complexities associated with managing a distributed workforce, offering a seamless experience that eliminates common challenges such as compliance issues and payment delays. By leveraging advanced technology and a user-friendly interface, Ontop empowers businesses to build and manage their global teams effortlessly. The target audience for Ontop includes businesses of all sizes looking to expand their operations internationally and hire talent from diverse geographical locations. Companies that operate in a remote-first environment or those that require specialized skills from around the world will find Ontop particularly beneficial. The platform is designed for HR professionals, finance teams, and business leaders who seek to streamline their hiring and payroll processes while ensuring compliance with local regulations. Key features of Ontop include instant hiring capabilities, which allow organizations to onboard talent quickly and efficiently. The platform utilizes smart contracts and automated compliance checks to eliminate legal roadblocks, enabling businesses to focus on growth rather than administrative burdens. Additionally, Ontop offers a robust global payment network that ensures employees receive their salaries promptly and in their preferred currencies, reducing the friction often associated with international payments. Moreover, Ontop prioritizes compliance, providing businesses with peace of mind through its dedicated legal experts who manage payroll regulations across multiple jurisdictions. This feature is particularly valuable for companies that may not have the resources to navigate the complexities of international labor laws. Beyond payroll, Ontop enhances the remote work experience by offering additional perks, such as a Visa card with cashback rewards and premium benefits that foster employee engagement and satisfaction. Ontop stands out in the global workforce management category by offering a holistic solution that simplifies hiring and payment processes while ensuring compliance and enhancing employee experiences. By choosing Ontop, organizations can effectively manage their global teams, allowing them to thrive in the evolving landscape of remote work. ## Ontop Pros & Cons **What users like:** - Users value the **ease of use** of Ontop, appreciating the platform's intuitive design and excellent customer support. (27 reviews) - Users appreciate the **easy payments** with Ontop, highlighting its user-friendly interface and quick setup for transactions. (24 reviews) - Users appreciate the **convenience** of Ontop, enjoying its user-friendly interface and flexible payment options for global use. (20 reviews) - Users find **the easy setup** of Ontop convenient, allowing quick account creation and seamless transaction management. (15 reviews) - Users highlight the **intuitive and user-friendly interface** of Ontop, making payments and payroll management seamless. (12 reviews) - Users love the **user-friendly interface** and appreciate the responsive support from Ontop, enhancing their experience significantly. (10 reviews) - Users appreciate the **fast transaction speed** of Ontop, facilitating quick and efficient money transfers across currencies. (10 reviews) - Users love the **fast transactions** with Ontop, enjoying seamless and instantaneous transfers to their local bank accounts. (9 reviews) - Timely Payments (9 reviews) - User Interface (9 reviews) **What users dislike:** - Users express concern over **unclear card transactions** and occasional downtime, preferring to withdraw funds via crypto. (8 reviews) - Users experience **delays** with physical card delivery and occasional cashback issues, impacting their overall satisfaction. (8 reviews) - Users face **payment issues** with Ontop, experiencing frustrating delays and unhelpful customer service during re-verification. (6 reviews) - Users express frustration over **missing features** like account movement access and transaction name clarity, impacting usability. (4 reviews) - Users are frustrated with Ontop's **geographical limitations** , impacting card availability and payout options in various regions. (3 reviews) - Mobile Limitations (3 reviews) - Payment Delays (3 reviews) - Users find the **payment process challenging** , citing difficulties with support, payment options, and currency exchange rates. (3 reviews) - Users find Ontop’s **poor customer support** a significant drawback, citing slow response times and difficult processes. (3 reviews) - Poor Mobile Compatibility (3 reviews) ## Ontop Reviews ### 1. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Ontop?** The service they provide me when I have a problem **What do you dislike about Ontop?** Nothing everthing is perfect. Thank you **What problems is Ontop solving and how is that benefiting you?** payments of employees coming from Colombia to the United States **Official Response from Martin Mastrogiacomo:** > Hi Laura, thank you so much for your kind review! We’re thrilled to hear that everything has been going smoothly and that our support team has been helpful when you needed it. Since your review, we’ve continued improving the platform, and we’d love to hear your thoughts if you’ve noticed any changes. Thanks again for being part of Ontop! ### 2. OnTop can be better **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Ontop?** OnTop has a simple interface and is very easy to use. User verification takes very less time and you can register yourself as a contractor **What do you dislike about Ontop?** Platform charges are too high Amount deposit takes more time than competitors **What problems is Ontop solving and how is that benefiting you?** I work on a contract basis with multiple comanpanies and I should be able to recieve for my services, This is why I use OnTop. **Official Response from Martin Mastrogiacomo:** > Thank you for the honest feedback! Since you wrote this, we’ve made improvements to both our payout speed and pricing structure to be more competitive. If you're still using Ontop, we’d love to hear how things are going now—and whether these updates have made a difference for you. ### 3. Company user review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Ontop?** The friendly support and excellent customer service. **What do you dislike about Ontop?** The platform is not friendly to users and has continuous errors. (Ease of integration) **What problems is Ontop solving and how is that benefiting you?** being able to contract in countries where the entity is not located **Official Response from Martin Mastrogiacomo:** > Thanks for your feedback and for highlighting our support team! Since your review, we've made a lot of improvements across the platform, especially to reduce errors and make the experience much smoother. We'd love to hear how things are working for you now. If you're open to it, feel free to leave us an updated review sharing your latest experience! ### 4. Ontop Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Ontop?** As a customer I like the cashback and wallet **What do you dislike about Ontop?** Delayed payments (Contantly asking KAM for a push) **What problems is Ontop solving and how is that benefiting you?** Working remotely and in USD **Official Response from Martin Mastrogiacomo:** > Thanks for sharing your feedback! We're glad to hear you’re enjoying the cashback and wallet features — we designed them with users like you in mind. We also want to acknowledge your point about delayed payments. Since late last year, we've made several improvements to reduce friction in the payment process and limit the need for manual follow-ups. Your experience matters, and we’re committed to making it smoother every time. ### 5. Please do not pay your workers with this platform **Rating:** 0.0/5.0 stars **Reviewed by:** Cynthia Gabriela P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Ontop?** Nothing is good about this Company for us workers. **What do you dislike about Ontop?** Everything! They do not respect the dates arranged to pay the workers. They don't give you answers when you ask why you didn't receive your payment... a disaster! **What problems is Ontop solving and how is that benefiting you?** They doesn't solve, they keep our money more days than they should and doesn't give you a reasonable answer. **Official Response from Valentina Ramirez:** > Dear Cynthia Gabriela, We are sorry to hear this, in the past some workers were affected by changes in the dynamics with the companies. Today thanks to your feedback and that of others we can say that these issues have been resolved and Ontop workers rate us highly. We are sorry to have affected you, we hope you understand. If you need any of our services again we will be more than happy to do our best to improve your opinion. Have a great week! ### 6. Great Solution if your employes work remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian L. | Senior Brand Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Ontop?** Generally, when you work remotely, your clients or employer will send you your salary or payment directly to your local bank account. With On top you receive the money in dollars and can keep it there for as long as you want to and only transfer whatever you need to your local bank account. **What do you dislike about Ontop?** Even though they already have the possibility to create a Virtual prepaid card, a physical card is not yet available, and it looks like it might still take some time before you can actually request one. **What problems is Ontop solving and how is that benefiting you?** Not having to bring all your dollars to your local bank account if not needed. Since on top is a wallet, you can keep your money in a stronger currency, spend it in dollars, and not have to pay transfer fees if it's not needed. **Official Response from Martin Mastrogiacomo:** > Thanks Cristian for your review! Sorry for the late reply—since you shared this, we’ve made a lot of improvements to the product. We’d love to know if you're still using Ontop and whether your experience with the physical card (now available!) has changed. Your updated feedback would mean a lot. ### 7. New trendy platform for modern companies **Rating:** 4.5/5.0 stars **Reviewed by:** Evija P. | Regional Human Resources and Administration Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Ontop?** I love it because it helps the new entrepreneurs or startup companies to start their businesses without headaches about howto manage the payrolls and other related documentation, as here everything is taken care of! **What do you dislike about Ontop?** I would like to receive more detailed information about the employment services, which I could not find. **What problems is Ontop solving and how is that benefiting you?** The most significant benefits is that by using external services, you can save so much time and headaches by figuring out each market's laws and rules (greatly benefits the multinational companies) **Official Response from Martin Mastrogiacomo:** > Hi Evija, thank you so much for your review! Apologies for the delay in getting back to you. Since your feedback, we've worked hard to improve how we communicate our employment services and platform capabilities. If you're still with Ontop, we’d love to hear how your experience has evolved, and if you found the information you needed. Your updated thoughts would be super valuable. ### 8. Tremendous tool for paying and controlling remote workers **Rating:** 5.0/5.0 stars **Reviewed by:** Santiago V. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Ontop?** Hire ands pay remote teams, Payment options for emerging markets and the service **What do you dislike about Ontop?** It would be good to have more pyament options and integrations **Recommendations to others considering Ontop:** yes! you can pay anywhere you will like **What problems is Ontop solving and how is that benefiting you?** operational time and expesnes with a person that can make lots of mistakes **Official Response from Martin Mastrogiacomo:** > Hey Santiago! Since you wrote this, a million things have changed, including the payment options and integrations you mentioned. We’d love it if you could leave a new review sharing how your experience is going today. Your updated feedback would mean a lot to us, and to others considering Ontop too! ## Ontop Discussions - [What is Ontop used for?](https://www.g2.com/discussions/what-is-ontop-used-for) - [View Ontop pricing details and edition comparison](https://www.g2.com/products/ontop/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+06%3A53%3A41+-0500&secure%5Bsession_id%5D=dfce6436-9719-404f-991b-990f88b95778&secure%5Btoken%5D=39a9e3d1375152ce8940fa9957fdca946f5205ce78945de423ab07c0984dd5b3&format=llm_user) ## Ontop Features **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Compatability** - HCM and HRMS - Entrepreneur - Immigration and Relocation **Compliance** - Governance - Country-Specific - Internal Policies **Intermediate GEP features** - International Hiring Support **Integration** - Finance - Other **Reporting** - Benchmarking - Cost Tracking - Dashboards **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support **Benefits** - Branded Shopping - Other Benefits **Core Functionality - Employer of Record (EOR)** - Compliance **Expanded Functionality - Employer of Record (EOR)** - M&A - Enterprise Consulting - Contractor Management **AI Capabilities - Employer of Record (EOR)** - AI Automation - AI Agent ## Top Ontop Alternatives - [Remote](https://www.g2.com/products/remote/reviews) - 4.5/5.0 (3,943 reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - 4.7/5.0 (6,812 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,608 reviews)