--- title: Ontop Reviews meta_title: 'Ontop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 208 reviews by the users' company size, role or industry to find out how Ontop works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 208 scale: '5' date_modified: '2026-07-29' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Ontop Reviews **Vendor:** Ontop **Category:** [Global Payroll Software](https://www.g2.com/categories/global-payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 208 ## About Ontop Ontop is a comprehensive global workforce management solution designed to facilitate the hiring, payment, and rewarding of remote teams across more than 150 countries. This platform addresses the complexities associated with managing a distributed workforce, offering a seamless experience that eliminates common challenges such as compliance issues and payment delays. By leveraging advanced technology and a user-friendly interface, Ontop empowers businesses to build and manage their global teams effortlessly. The target audience for Ontop includes businesses of all sizes looking to expand their operations internationally and hire talent from diverse geographical locations. Companies that operate in a remote-first environment or those that require specialized skills from around the world will find Ontop particularly beneficial. The platform is designed for HR professionals, finance teams, and business leaders who seek to streamline their hiring and payroll processes while ensuring compliance with local regulations. Key features of Ontop include instant hiring capabilities, which allow organizations to onboard talent quickly and efficiently. The platform utilizes smart contracts and automated compliance checks to eliminate legal roadblocks, enabling businesses to focus on growth rather than administrative burdens. Additionally, Ontop offers a robust global payment network that ensures employees receive their salaries promptly and in their preferred currencies, reducing the friction often associated with international payments. Moreover, Ontop prioritizes compliance, providing businesses with peace of mind through its dedicated legal experts who manage payroll regulations across multiple jurisdictions. This feature is particularly valuable for companies that may not have the resources to navigate the complexities of international labor laws. Beyond payroll, Ontop enhances the remote work experience by offering additional perks, such as a Visa card with cashback rewards and premium benefits that foster employee engagement and satisfaction. Ontop stands out in the global workforce management category by offering a holistic solution that simplifies hiring and payment processes while ensuring compliance and enhancing employee experiences. By choosing Ontop, organizations can effectively manage their global teams, allowing them to thrive in the evolving landscape of remote work. ## Ontop Pros & Cons **What users like:** - Users value the **ease of use** of Ontop, appreciating the platform's intuitive design and excellent customer support. (27 reviews) - Users appreciate the **easy payments** with Ontop, highlighting its user-friendly interface and quick setup for transactions. (24 reviews) - Users appreciate the **convenience** of Ontop, enjoying its user-friendly interface and flexible payment options for global use. (20 reviews) - Users find **the easy setup** of Ontop convenient, allowing quick account creation and seamless transaction management. (15 reviews) - Users highlight the **intuitive and user-friendly interface** of Ontop, making payments and payroll management seamless. (12 reviews) - Users love the **user-friendly interface** and appreciate the responsive support from Ontop, enhancing their experience significantly. (10 reviews) - Users appreciate the **fast transaction speed** of Ontop, facilitating quick and efficient money transfers across currencies. (10 reviews) - Users love the **fast transactions** with Ontop, enjoying seamless and instantaneous transfers to their local bank accounts. (9 reviews) - Timely Payments (9 reviews) - User Interface (9 reviews) **What users dislike:** - Users express concern over **unclear card transactions** and occasional downtime, preferring to withdraw funds via crypto. (8 reviews) - Users experience **delays** with physical card delivery and occasional cashback issues, impacting their overall satisfaction. (8 reviews) - Users face **payment issues** with Ontop, experiencing frustrating delays and unhelpful customer service during re-verification. (6 reviews) - Users express frustration over **missing features** like account movement access and transaction name clarity, impacting usability. (4 reviews) - Users are frustrated with Ontop's **geographical limitations** , impacting card availability and payout options in various regions. (3 reviews) - Mobile Limitations (3 reviews) - Payment Delays (3 reviews) - Users find the **payment process challenging** , citing difficulties with support, payment options, and currency exchange rates. (3 reviews) - Users find Ontop’s **poor customer support** a significant drawback, citing slow response times and difficult processes. (3 reviews) - Poor Mobile Compatibility (3 reviews) ## Ontop Reviews ### 1. excelent wallet with easy transfers and visa card **Rating:** 5.0/5.0 stars **Reviewed by:** Eric Martín C. | Manager de Estrategia y Operaciones, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** - free visa card with cashbacks - easy transfers to worlwide accounts - fast customer support **What do you dislike about Ontop?** - no apple pay - no 3ds, wont go through in some ecommerce shops **What problems is Ontop solving and how is that benefiting you?** being able to be paid by a company which is not legally established in my country of residence **Official Response from Martin Mastrogiacomo:** > Hi Eric! Thanks for sharing your experience and for highlighting the things you enjoy the most about Ontop. We hear you on Apple Pay and 3DS — great news: Apple Pay support is already on the roadmap, so stay tuned! We’re working to give you an even smoother payment experience. Appreciate having you onboard! ### 2. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Aura S. | Sdr, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Ontop?** It is very easy to handle. Customer service is quick; I have experienced issues with the exchange and I write and immediately receive a response. It is secure. **What do you dislike about Ontop?** Because of the same security it has, it makes me verify my account many times haha, but it's for security. **What problems is Ontop solving and how is that benefiting you?** I receive my salary **Official Response from Martin Mastrogiacomo:** > Thank you for sharing your positive experience with us! We're glad to hear that you find our customer service agile and responsive. We understand the importance of security and appreciate your patience with the verification process. We're constantly working to improve our security measures to ensure the safety of your account. It's great to hear that Ontop is helping you receive your salary efficiently. If you have any further questions or concerns, please feel free to reach out to us. We're here to help! ### 3. Excellent wallet **Rating:** 4.5/5.0 stars **Reviewed by:** Hugo Alberto B. | Devops engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** Is an excellent wallet and the service is very good I don't have any problem. Recommend at 100% **What do you dislike about Ontop?** No I don't have any dislike wormy Ontop card or service **What problems is Ontop solving and how is that benefiting you?** I had a problem with a transfer to my Colombia bank, Ontop was faster to resolve the issues **Official Response from Martin Mastrogiacomo:** > Thanks so much, Hugo! We’re happy to hear the wallet and service are working great for you. And it’s awesome to know our team could help you resolve that bank issue quickly. We’re always here if you need anything! ### 4. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea Fernanda F. | Billigs & Collections Specialist, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Ontop?** Whenever there is an issue, which does not happen often, their response time and attention is great. Transactions run smoothly so I highly recommed it. **What do you dislike about Ontop?** So far, everything has been great with it. **What problems is Ontop solving and how is that benefiting you?** Transactions between people in different countries are much easier. **Official Response from Martin Mastrogiacomo:** > Thank you for the positive feedback! We're happy to hear that everything has been great for you so far. ### 5. Quick app to manage payments in other countries **Rating:** 4.5/5.0 stars **Reviewed by:** juan manuel r. | Enablement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2024 **What do you like best about Ontop?** that helps me manage payments from another country and manages my money quickly **What do you dislike about Ontop?** the card on top sometimes to receive cashback you have to wait for a manual support process **What problems is Ontop solving and how is that benefiting you?** make the money they pay me in the USA available in Colombia **Official Response from Martin Mastrogiacomo:** > Thank you for sharing your experience with Ontop! We're glad to hear that our app is helping you manage payments across different countries quickly. We apologize for any inconvenience you've experienced with the manual support process for cashback. We're constantly working to improve our services and will look into streamlining this process for a better user experience. If you have any further feedback or need assistance, please feel free to reach out to our support team. We appreciate your support and are here to help with any questions or concerns you may have. ### 6. It has been a wonderful experience using the platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Julián S. | Mobile Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Ontop?** I liked several points, the ease of creating a user account, and the entire registration process that entails, such as identity validation, the platform makes this process very simple and straightforward, signing contracts and linking personal bank accounts is also intuitive and simple. On the other hand, I find the application really great, I use it on many occasions during the month, whether to make purchases with the credit card or to send money to my personal account. I had an issue with the cashback from a purchase, but the support and attention were good and timely, both the initiation of the conversation through the app and the subsequent attention via WhatsApp. **What do you dislike about Ontop?** I didn't like it, as I had an issue with cashback, they told me it would be resolved during the month, and so far the problem hasn't been solved, and when I try to write to support from the app, it tells me an error has occurred, so my problem hasn't been resolved, and I also have no way to contact support. **What problems is Ontop solving and how is that benefiting you?** In my case, it benefits me to be able to receive my salary in dollars, and to be able to move it, if I need to, to my bank account, or in some cases to be able to make purchases without having to send the money to my bank account. **Official Response from Martin Mastrogiacomo:** > Hi Julián! Thanks a lot for your detailed review and for highlighting both the positives and where we could improve. We wanted to let you know that since your feedback, we’ve made major improvements to how cashback works, especially to avoid any issues like the one you experienced. Cashback is now automatically processed with better tracking and visibility. Thanks again for helping us grow — your feedback truly makes a difference! ### 7. I have had a good experience handling my contracts and payments through your account are very fast **Rating:** 5.0/5.0 stars **Reviewed by:** Stiven C. | Sr frontend developer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** I like the user experience, the transactions are very fast and the support is quite good **What do you dislike about Ontop?** I could say that so far I have not had any bad experiences **What problems is Ontop solving and how is that benefiting you?** working for global companies, international payments and card handling in my home country **Official Response from Martin Mastrogiacomo:** > We're thrilled to hear that you've had a good experience with our platform! Our goal is to provide a seamless and efficient user experience for all our customers. Thank you for your positive feedback! ### 8. Ontop Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Evanyelis p. | Customer Experience and Partnership Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** The speed with which payments are made and the best commissions on currency exchanges to my bank **What do you dislike about Ontop?** when the page goes down for maintenance on weekends **What problems is Ontop solving and how is that benefiting you?** it would give us the ease of one of the payments worldwide **Official Response from Martin Mastrogiacomo:** > Hi Evanyelis, thank you so much for your review! We’re happy to hear you’re enjoying the fast payments and great exchange rates. We understand how frustrating it can be when the page goes down on weekends — we’re working on improving that experience. Thanks again for trusting Ontop! ### 9. Fast way to pay **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel A. | Analista, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** I liked how easy the platform is for receiving and sending money, as well as making payments on different portals. **What do you dislike about Ontop?** It could be said that the spread in the exchange rate is not that relevant. **What problems is Ontop solving and how is that benefiting you?** Being able to make payments quickly **Official Response from Martin Mastrogiacomo:** > Hi Manuel! Thanks so much for your review. We're glad to hear you're finding Ontop fast and easy to use. Your comment on the exchange rate is noted — we're always looking for ways to give more value to our users. Happy to have you with us! ### 10. This is a great platform, I loved it **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus G. | Qa automation, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Ontop?** All the features, and the subscription plans are amazing, easy for use, easy to understand **What do you dislike about Ontop?** Nothing, all is perfect I loved this platform **What problems is Ontop solving and how is that benefiting you?** Payroll and usefull of all money in my account trough different ways **Official Response from Martin Mastrogiacomo:** > We're thrilled to hear that you're enjoying our platform and finding it easy to use! Thank you for the positive feedback. ### 11. An exceptional tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** It is easy to handle, has constant promotions, the Visa card is very useful, allows contactless payment, as both a credit and debit card, the support is good, and my payment always arrives on time. Additionally, transfers to Colombia arrive in minutes and at very competitive rates. **What do you dislike about Ontop?** I would like the account to be funded not only from the company's payment but also from external sources. **What problems is Ontop solving and how is that benefiting you?** Receive money from the USA without problems, quickly and easily **Official Response from Martin Mastrogiacomo:** > Thank you for the amazing feedback! We’re glad to hear that you’re enjoying the card features and fast transfers to Colombia. About funding from external sources, we hear you! That’s a feature many users have asked for, and our team is exploring ways to make it possible. Really appreciate you sharing your experience with us. ### 12. Good and simple application, but it still can't be used as a bank or doesn't have certain capabilities. **Rating:** 4.5/5.0 stars **Reviewed by:** Ximena C. | Head of Sales LatAm, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Ontop?** simple app, good exchange rate, and easy transfers **What do you dislike about Ontop?** I left several accumulated salaries in my account and when I wanted to carry out a legal procedure in my country or apply for a visa, the account statements cannot be validated as if by an issuing bank, so they are not useful to me. Could you develop more functionality to truly be a bank for digital nomads? Another example is the account statements; I can't keep track of how much I spend per month with my card. I requested them and they sent me a report with all the transactions, which is the same as what I see in the app, and I had to add them up one by one. The website is also not very convenient for viewing this because there are over 100 pages with 5 transactions per page, so it is very tedious. **What problems is Ontop solving and how is that benefiting you?** the exchange rate is good and I use that card when I travel, I also keep my salaries there and I don't have to transfer them to my local account **Official Response from Martin Mastrogiacomo:** > Hi Ximena! Apologies for the late reply and thank you so much for your honest feedback. Since your review, we’ve made many improvements to the platform, including updates to statements and usability. If you’re still with us, we’d love to know how your experience has evolved and if those past issues have been resolved. Thanks again for taking the time to share your thoughts, they help us keep improving every day! ### 13. Its a good and fast way to get tour payment **Rating:** 4.0/5.0 stars **Reviewed by:** Josefina B. | Abogada, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** I like its fast and Easy to use, and i love Wanderlust benefits **What do you dislike about Ontop?** I Will like to be able to invest my money, like i would on a normal bank **What problems is Ontop solving and how is that benefiting you?** Ontop Is letting me recibe dollars fast and safely **Official Response from Martin Mastrogiacomo:** > Thanks so much for the love! We’re glad to hear Ontop makes it easy and fast to access your dollars—and that you’re enjoying those Wanderlust perks too 🌎 About investing: we hear you. That’s actually something we’re actively working on. We want to help you not just move your money, but grow it too. Stay tuned for more soon! Thanks again for being part of the journey 🚀 ### 14. All good **Rating:** 4.0/5.0 stars **Reviewed by:** Ronald A. | Sales Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** I like that I can send money to almost anywhere in the world, and also that I can pay in dollars with the card at a preferential exchange rate. **What do you dislike about Ontop?** That there be no possibility of earning interest **What problems is Ontop solving and how is that benefiting you?** The problem of being hired in another country **Official Response from Martin Mastrogiacomo:** > Thanks for your review, Ronald! We’re glad Ontop is helping you send money easily and benefit from great exchange rates. And thanks for the note on interest—we’re always exploring new features to bring more value to our users. Stay tuned! ### 15. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony A. | Data Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** The standout features for me are the cashback rewards and the ability to transfer funds to a crypto wallet. **What do you dislike about Ontop?** Maybe the support is the weakness of Ontop. **What problems is Ontop solving and how is that benefiting you?** Transfer my funds to my bank account in my country. **Official Response from Martin Mastrogiacomo:** > We're glad to hear that you're enjoying our cashback rewards and crypto wallet transfer feature! We're constantly working to improve our support system to better assist our customers. Thank you for your feedback, and we hope to provide a better experience for you in the future. ### 16. Great app **Rating:** 4.0/5.0 stars **Reviewed by:** Flávia T. | Client Happiness Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** Easy to use, integration with Brazil's Pix is awesome. **What do you dislike about Ontop?** The app sometimes bugs when transferring to cripto account. Have to use the page for that. **What problems is Ontop solving and how is that benefiting you?** Very helpful to connect with different accounts all around the globe. **Official Response from Martin Mastrogiacomo:** > We're thrilled to hear that Ontop has been helpful in connecting your accounts globally. We're sorry for the inconvenience with transferring to your crypto account and appreciate your patience as we work to enhance this feature. ### 17. On top a good option for your transfers **Rating:** 5.0/5.0 stars **Reviewed by:** Martha N. | Líder Generación de demanda, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** Cash back and agility to make purchases both online and with the card **What do you dislike about Ontop?** The discounts and the value of Trm that apply **What problems is Ontop solving and how is that benefiting you?** Discounts on each transaction. It benefits me if they reduce them. **Official Response from Martin Mastrogiacomo:** > Thank you so much, Martha! We’re glad to know you’re enjoying the cashback and agility of Ontop. We also appreciate your comments on the TRM and fees. We're constantly working to make every transaction more beneficial for our users—your feedback helps us get better. ### 18. Difficulties with application **Rating:** 3.0/5.0 stars **Reviewed by:** Nelson Enrique C. | Director de Farmacovigilancia, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** Ease in managing resources, between the wallet and the card application. **What do you dislike about Ontop?** The application may have operational issues and technical support takes days. **What problems is Ontop solving and how is that benefiting you?** Facilitate and manage payments periodically. **Official Response from Martin Mastrogiacomo:** > Hi Nelson, sorry for the late reply and thank you for sharing your experience. We're happy to hear the Wallet and Card are helping you manage resources more easily. We’re also sorry to hear about the issues you've encountered. We’ve shared your feedback with the team to improve both stability and response times from support. Your input truly helps us do better. ### 19. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Edward Jose G. | Backend developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Ontop?** Ontop is an excellent service, the app works very well as well as the physical card, they offer many discounts and the cashback is very good, also the customer support is of very good quality. **What do you dislike about Ontop?** I would like to have a detailed statement of transactions including reimbursements. **What problems is Ontop solving and how is that benefiting you?** Thanks to Ontop, I have the facility to work with foreign companies, which helps me to receive my fees directly and on time. **Official Response from Martin Mastrogiacomo:** > Thank you for your positive feedback! We're thrilled to hear that you are enjoying our service, discounts, and cashback offers. We appreciate your suggestion for a detailed statement of transactions, and we will definitely take that into consideration for future improvements. We're glad that Ontop has been beneficial for you in working with foreign companies and receiving your fees promptly. If you have any further suggestions or feedback, please feel free to reach out to us. Thank you for being a valued Ontop customer! ### 20. Easy-to-use app **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel R. | FullStack developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** The intuitive way of interacting and the prompt response to questions **What do you dislike about Ontop?** I would like it to be usable with Apple Pay. **What problems is Ontop solving and how is that benefiting you?** Manage my money in different parts of the world thanks to your virtual card **Official Response from Martin Mastrogiacomo:** > Thanks for the great review, Ariel! We're glad the app feels intuitive and that our support team is responsive. And yes, Apple Pay is something we're currently working on—you’ll be able to use your Ontop card there very soon! ### 21. Excellent way to manage my money **Rating:** 5.0/5.0 stars **Reviewed by:** Víctor Manuel A. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** Easy access to my money, easy ways to transfer money, cash back, digital and phisical card **What do you dislike about Ontop?** I can't include the card as an Apple Pay payment method **What problems is Ontop solving and how is that benefiting you?** International transfers, taxes, international card **Official Response from Martin Mastrogiacomo:** > We're thrilled to hear that Ontop is helping you with international transfers, taxes, and providing an international card. We're currently working on the Apple Pay feature. Stay tuned! ### 22. Easy, good, fast **Rating:** 5.0/5.0 stars **Reviewed by:** Luis Jose V. | Developer backend Java, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Ontop?** It's easy to use. It's fast. Efficient. Easy to transfer, easy to use the card. **What do you dislike about Ontop?** Wonderlust is expensive, it used to be better, but it's understandable. **What problems is Ontop solving and how is that benefiting you?** receive payments from other countries **Official Response from Martin Mastrogiacomo:** > We're thrilled to hear that you find Ontop easy to use and efficient! We understand your concerns about the cost, and we're constantly working to provide the best value for our customers. Thank you for your feedback! ### 23. Easy, quick! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis C. | Desarrollador de aplicaciones para móviles, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Ontop?** It is really easy to receive payments on this platform, and also very simple to make withdrawals to your local bank account. **What do you dislike about Ontop?** The fees for withdrawing money are usually a bit high. **What problems is Ontop solving and how is that benefiting you?** Sending money between countries is made very easy **Official Response from Martin Mastrogiacomo:** > We're pleased that Ontop has made international money transfers easy for you. We strive to continue providing convenient and cost-effective solutions for our users. ### 24. Payment Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Damián K. | Vice President Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** Transfer by different methods, you can use ACH, Payoneer, Crypto-currencies. **What do you dislike about Ontop?** Sometimes the monthly fee for the end user and commissions could be high. **What problems is Ontop solving and how is that benefiting you?** Working remotly from Latin America for United States **Official Response from Martin Mastrogiacomo:** > Hi Damián, thank you so much for your detailed feedback! We're glad to know the multiple transfer methods are making your remote work life easier. We also appreciate your thoughts on fees. We're always working on improving our pricing structure to offer the best value possible. Your input really helps us stay focused on what matters most to our users. ### 25. Great user friendly app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Ontop?** Deposits to my own currency are fast and easy to do. **What do you dislike about Ontop?** Sometimes the app is down and that means that simple movements like topping off card take longer than usual. **What problems is Ontop solving and how is that benefiting you?** Getting paid from a different country. **Official Response from Martin Mastrogiacomo:** > Thank you for your feedback. We're pleased that you find our app convenient for deposits to your own currency. We understand the frustration caused by app downtime and are actively working to enhance our system's reliability. ### 26. Great App **Rating:** 5.0/5.0 stars **Reviewed by:** christian b. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Ontop?** The Wanderlust benefits are great, also the app it's super easy to use. **What do you dislike about Ontop?** I can't add third party accounts anymore **What problems is Ontop solving and how is that benefiting you?** It is easy to receive payments and use the card **Official Response from Martin Mastrogiacomo:** > Thanks a lot for the love, Christian! We're glad you're enjoying the Wanderlust benefits and the app experience 💜 We hear you on the third-party accounts—it's something we're evaluating to bring back in a secure and seamless way. Appreciate you being with us and sharing your feedback! ### 27. Ontop is an amazing platform for international payments **Rating:** 5.0/5.0 stars **Reviewed by:** Catalina D. | EA, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** Ontop is an app that helps me receive my payments in USD. **What do you dislike about Ontop?** Nothing, all good for now. The app is super useful. **What problems is Ontop solving and how is that benefiting you?** How to get my payment in USD **Official Response from Martin Mastrogiacomo:** > We're glad to hear that Ontop is helping you with your international payments in USD! If you ever have any questions or need assistance, feel free to reach out to our customer support team. ### 28. Excellence and success **Rating:** 5.0/5.0 stars **Reviewed by:** Enrique C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** ONTOP had been really helpful in any issue and also what I most like is that the money I received I can sent it different banks account and it is automatically in my account no waiting days **What do you dislike about Ontop?** Can't do any money advance , it would be great that I can do some advance of my next paycheck **What problems is Ontop solving and how is that benefiting you?** Getting better perks in different country's **Official Response from Martin Mastrogiacomo:** > Thank you for your positive feedback! We're happy to hear that Ontop has been helpful for you in transferring money to different bank accounts. We understand your suggestion for money advances and will take it into consideration for future enhancements. ### 29. Ontop is great but fails a lot mobile app **Rating:** 4.5/5.0 stars **Reviewed by:** Pablo Martin M. | Lead Mobile Application Developer Flutter iOS/Android, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** Pay contactless and transfer direct to crypto **What do you dislike about Ontop?** It's impossible to transfer via mobile. Always fails. **What problems is Ontop solving and how is that benefiting you?** Is helping to be employee of an American company. **Official Response from Martin Mastrogiacomo:** > We understand the frustration of experiencing transfer failures on our mobile app. Our team is dedicated to improving the app's performance and we appreciate your feedback as we work towards a resolution. ### 30. Excellent platform **Rating:** 5.0/5.0 stars **Reviewed by:** luis b. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** the speed of transactions and the intuitiveness of the platform **What do you dislike about Ontop?** less cost per transfer hahaha hahaha **What problems is Ontop solving and how is that benefiting you?** be able to collect from anywhere in the world **Official Response from Martin Mastrogiacomo:** > Hi Luis! Thank you for your review and for sharing your experience. We love hearing that you value the speed and ease of our platform. And yes… your “jejejeje” made us smile too! 😄 We’ll keep working on lowering costs and adding more value. So glad to have you with us! ### 31. Very good for receiving payments from abroad **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel C. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** Very good for receiving payments from abroad from Venezuela **What do you dislike about Ontop?** nothing I can complain about, everything has been positive **What problems is Ontop solving and how is that benefiting you?** Receive payments in Venezuela **Official Response from Martin Mastrogiacomo:** > Hello Gabriel! Thank you for sharing your experience and for trusting Ontop to receive payments from Venezuela. We are very happy to know that everything has been positive for you. If at any time you need help or want to try new features, we are here! ### 32. It adds a lot of value to me and has changed the way I pay my employees. **Rating:** 4.5/5.0 stars **Reviewed by:** Mateo M. | Head of People, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Ontop?** - Personalized service - Advances in new platform updates - Easy to use worldwide - Access to many benefits. **What do you dislike about Ontop?** Sometimes updates are made on days when you need to log into the platform. **What problems is Ontop solving and how is that benefiting you?** - Payments - Payroll -global recruitment **Official Response from Martin Mastrogiacomo:** > Thank you for sharing your positive experience with Ontop! We're thrilled to hear that our personalized service, platform updates, and global accessibility have added value to your business. We appreciate your feedback regarding platform updates and understand the inconvenience they may cause. We will strive to better communicate update schedules in the future to minimize any disruptions to your workflow. It's great to hear that Ontop is helping you with payments, payroll, and global recruitment. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help! ### 33. Good way to get paid **Rating:** 5.0/5.0 stars **Reviewed by:** Simon M. | QA Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** It has several fast transfer options to many different countries and the phisical debit card not only arrived fast but is accepted everywhere **What do you dislike about Ontop?** When a transaction is rejected by a third party they freeze the money for 7 work days, which can be bothersome **What problems is Ontop solving and how is that benefiting you?** Making my payment be available everywhere in the world without foreing fees **Official Response from Martin Mastrogiacomo:** > We're glad to hear that you are enjoying our fast transfer options and the convenience of our physical debit card! We understand that the 7-day freeze on rejected transactions can be inconvenient, and we are constantly working to improve our processes to minimize any disruptions to our customers. ### 34. Very easy and fast **Rating:** 4.5/5.0 stars **Reviewed by:** Diana Marcela J. | Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Ontop?** It is very easy to handle and has good benefits. **What do you dislike about Ontop?** I would like to be able to make more payments with my account in my country. **What problems is Ontop solving and how is that benefiting you?** The agility of payments **Official Response from Martin Mastrogiacomo:** > Thank you for your positive feedback! We understand your desire to make more payments in your country and will definitely consider this as we continue to enhance our services. We're happy to hear that Ontop has provided you with the agility of payments you need. ### 35. Worst Customer attention ever **Rating:** 0.5/5.0 stars **Reviewed by:** Daniel H. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Ontop?** Respond to inquiries within one month... **What do you dislike about Ontop?** They can't fix a simple problem with your card. They have the worst customer service I have ever had, they never respond to messages and when they do respond they don't help you with the problem. Their VISA card is very buggy and can only be used at Rappi basically. **What problems is Ontop solving and how is that benefiting you?** I thought it was going to help provide employees with an easy way to receive payments and use it with the VISA card that they promise, obviously this was not fulfilled. **Official Response from Tobias Allende:** > We are truly sorry to hear about your negative experience. At our company, we take customer feedback very seriously, and we are committed to improving our services to better serve you. We understand how important it is to have a reliable and efficient service, especially when it comes to your VISA card. Our team is dedicated to resolving any issues you may have encountered and ensuring that your concerns are addressed promptly and effectively. We value your business and would like to make things right. Please contact us so that we can assist you further. Your satisfaction is our top priority, and we look forward to the opportunity to provide you with a better experience. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter. ### 36. The best app for your money **Rating:** 5.0/5.0 stars **Reviewed by:** María de los Ángeles A. | UX UI Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Ontop?** I can pay in and receive cashback, the platform is easy to use. **What do you dislike about Ontop?** Before they had better cashback percentages in the Wanderlust plan and other benefits such as loans. **What problems is Ontop solving and how is that benefiting you?** I had problems activating my physical card and the advisor was supporting me throughout the entire process until they managed to activate it. **Official Response from Martin Mastrogiacomo:** > We're sorry to hear that you're not satisfied with the changes in the Wanderlust plan. We're constantly working to enhance our offerings, and we value your input as we continue to improve Ontop. ### 37. I like Ontop **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel J. | Cloud Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Ontop?** Offers international work solutions and flexibility **What do you dislike about Ontop?** I have had a good experience with Ontop, the platform is intuitive and simple to use, the payment methods are varied and the card has good benefits **What problems is Ontop solving and how is that benefiting you?** In my country Colombia there are several platforms where they have rejected payment with the digital ontop card **Official Response from Martin Mastrogiacomo:** > We're glad to hear that you've had a positive experience with Ontop and that our platform has been intuitive and easy to use for you. We strive to provide varied payment methods and valuable benefits for our users. ### 38. User reiview **Rating:** 5.0/5.0 stars **Reviewed by:** Alfonso G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Ontop?** Easy to use and self onboard. Also, I was able to add up a contact less payment. **What do you dislike about Ontop?** I have a bad experience, while onboarding because they faced a androdi app situation but the give me support and offer me solutions. **What problems is Ontop solving and how is that benefiting you?** Recieving my money and have acces to it in a simple way. **Official Response from Martin Mastrogiacomo:** > Thanks so much, Alfonso! We’re glad you found the platform easy to use—and that our team was there when things didn’t go as planned. We’re always working to improve the Android experience, so your feedback helps a lot. Appreciate you being part of Ontop 🙌 ### 39. Great overall platform **Rating:** 4.0/5.0 stars **Reviewed by:** Paulo A. | Senior Full-stack Developer , Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** I love the ease and flexibility to transfer and spend money that you receive in the platform. **What do you dislike about Ontop?** They charge for every transaction and the platform bugs every now and then. **What problems is Ontop solving and how is that benefiting you?** Making it simple to transfer and spend money, since I work for the US and live in different countries while doing so. **Official Response from Martin Mastrogiacomo:** > Thanks for your feedback, Paulo! We're glad you enjoy the flexibility and ease of Ontop. We’re constantly working on reducing bugs and improving transaction costs. Your input helps us build a smoother, more efficient experience—especially for global professionals like you. ### 40. Great experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** They sent me the physical card in just a few days, and I was able to use it with ease during my trip abroad! **What do you dislike about Ontop?** Sometimes the app doesn't work properly, but it resolves itself if you wait a bit. **What problems is Ontop solving and how is that benefiting you?** It's easy to use! **Official Response from Martin Mastrogiacomo:** > Thanks for your feedback! We’re glad to hear the physical card arrived quickly and worked great on your trip. We’re constantly improving the app’s performance, so we hope it’s running even smoother now. Let us know if there’s anything else we can do for you! ### 41. Its a completed platform, with some promotions if you suscribe to Wanderlust **Rating:** 4.5/5.0 stars **Reviewed by:** Andrés Mauricio H. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** The cashback for specific days and sites. **What do you dislike about Ontop?** The VISA card is almost accepted anywhere, but not everywhere. **What problems is Ontop solving and how is that benefiting you?** The problem of receive my money from a country different from mine, is giving me a way to avoid boring process and more. **Official Response from Martin Mastrogiacomo:** > We're glad to hear that you are enjoying the cashback promotions for specific days and sites on Ontop! We appreciate your feedback about the VISA card acceptance and are constantly working to expand our network of partners. Thank you for sharing how Ontop is solving the problem of receiving money from a different country, we're happy to provide a convenient solution for you. ### 42. Best thing to ever happen to me. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Ontop?** Very user friendly. Costumer service is quick to answer questions. **What do you dislike about Ontop?** so fa i havent experience anything that i dislike. **What problems is Ontop solving and how is that benefiting you?** Easy paychek arrival and easy to use and understand. **Official Response from Martin Mastrogiacomo:** > We're thrilled to hear that you find Ontop user-friendly and that our customer service has been quick to answer your questions. Thank you for your positive feedback! ### 43. Many problems with payments with the digital card **Rating:** 0.5/5.0 stars **Reviewed by:** Jeisson Alexander V. | Desarrollador, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ontop?** The cashback, the platform and the mobile application are good. **What do you dislike about Ontop?** Many problems with collections and rejections from businesses, discounts on the card balance when the transaction was rejected **What problems is Ontop solving and how is that benefiting you?** receive my payments **Official Response from Martin Mastrogiacomo:** > Jeisson, we are sorry to hear about the difficulties you have encountered with payments using our digital card. We are committed to resolving these issues and providing a seamless payment process for our users. Your feedback on the cashback, platform, and mobile application is appreciated, and we will continue to work towards enhancing your overall experience with Ontop. ### 44. Really good experience **Rating:** 5.0/5.0 stars **Reviewed by:** David Santiago V. | Helpdesk Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Ontop?** Ontop is really efficient with the payment roll **What do you dislike about Ontop?** I don't like to pay monthly for the card but it's amazing and the perks are top tier **What problems is Ontop solving and how is that benefiting you?** Hiring top tier talent **Official Response from Martin Mastrogiacomo:** > Thanks so much for the great review, David! We're glad to hear you're finding value in the card perks and that Ontop is helping streamline payments and talent hiring. We get that monthly fees aren’t ideal, and we’re always looking for ways to make the experience even more rewarding for our users. Appreciate you being part of Ontop! ### 45. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** Its facilities to manage your money however you want **What do you dislike about Ontop?** Anything, I have been using the app for about 5 months. **What problems is Ontop solving and how is that benefiting you?** The card information is been really helpful for me. **Official Response from Martin Mastrogiacomo:** > Thanks a lot for the kind words! We're happy to know Ontop is making it easier for you to manage your money and that the card info is coming in handy. We're here for you anytime! ### 46. Increíble **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Ontop?** Easy to use, very practical. Manage very good cashback. Time it takes for money to arrive in my account. **What do you dislike about Ontop?** I cannot make payments at some entities. **What problems is Ontop solving and how is that benefiting you?** I have no problems **Official Response from Martin Mastrogiacomo:** > Thanks for your awesome review! We're happy to hear you're enjoying the cashback and the practicality of using Ontop. Regarding some payments not going through—we’re aware there are a few exceptions and we’re working hard to expand coverage. Your feedback helps us improve. Thanks again for being with us! ### 47. Ontop has been my greatest ally in human talent management **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra O. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Ontop?** What I like best about Ontop is that there are no boundaries when it comes to recruiting and hiring the best talent. This has allowed us to expand and grow as a business rapidly **What do you dislike about Ontop?** What I dislike about Ontop is that I've encountered technical issues that prevent me from finalizing contracts. I have to rely on support to address this issue. While the hiring process is straightforward, terminating contracts has caused additional processing challenges for me **What problems is Ontop solving and how is that benefiting you?** Ontop is addressing several key challenges for me. It enables me to hire individuals globally, facilitates payment in USD, streamlines the hiring process to just minutes, provides legal support, and simplifies and automates payroll processing. This not only solves the logistical challenges of international hiring but also offers a convenient and efficient solution for legal and payroll aspects, ultimately benefiting me by saving time and ensuring a smooth and compliant hiring and payment process. **Official Response from Martin Mastrogiacomo:** > Thank you so much for your thoughtful review, Sandra! We're honored to be your ally in growing your team and managing talent seamlessly across borders. Since your last review, we've made several improvements to simplify contract finalization and streamline terminations. We'd love to know how your experience has evolved, if you'd be open to leaving an updated review, it would mean a lot to us! Thanks again for being part of the Ontop community. ### 48. I like the product and their team is amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Maria C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Ontop?** We 've been using Ontop for a while now and, all though we had a rough start, it has significantly streamlined our payroll process. Our contractors appreciate its user-friendly platform, and we've also eliminated many payment fees. Their customer service is exceptional – always available, with a positive attitude, and a clear understanding of the crucial payroll process. Daniela Linero and her team consistently delivers impeccable service. **What do you dislike about Ontop?** While we acknowledge ongoing platform development and significant improvements since we started working with them, there's still a substantial amount of manual work required, leading to time-consuming efforts on our part. Also, despite multiple requests we haven't been able to have non-admin users to have the capability to edit or upload information without accessing other contracts or compensations. **What problems is Ontop solving and how is that benefiting you?** I already said that in the first question **Official Response from Martin Mastrogiacomo:** > Thank you so much, María! We’re thrilled to hear that Ontop has helped streamline your payroll and that your team feels supported by our customer service (Daniela will love this shoutout!). Since your review, we’ve made big strides to automate many of the manual processes you mentioned. What used to require extra effort is now much more seamless — and we’re continuously improving permissions for non-admin users too. Your feedback truly drives our roadmap! ### 49. Easily resolve the management of payments to collaborators from different countries. **Rating:** 5.0/5.0 stars **Reviewed by:** Clever B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Ontop?** It allows us to manage payments to our collaborators from different countries in an agile way, allowing us to pay in different ways. At the same time, it allows them to withdraw the money by different methods according to what is convenient for their country of residence. Additionally, they have good technical support. **What do you dislike about Ontop?** Paying with a credit card turns out to be a bit expensive. **What problems is Ontop solving and how is that benefiting you?** Ontop helps us make payments to our collaborators who are in different countries. Allowing each one to get paid by the method they find most convenient. Centralizing payments on the part of the company. **Official Response from Martin Mastrogiacomo:** > Thanks a lot for your review! We’re glad Ontop makes it easier for you to manage global payments in a flexible way, while keeping everything centralized. We hear you on the card fees — we’re always evaluating how to keep our payment options as cost-efficient as possible. If you haven’t yet, you might want to explore other available payout methods that could better suit your needs. Happy to guide you through them anytime! ### 50. On top is giving me a great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Maria T. | Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Ontop?** The cashback that my card gives me every time i make a purchase is amazing, I purchased a ticket on JetBlue an it gived me 52 USD in just cashback **What do you dislike about Ontop?** That the transactions are not clear for me, when I get refunded my money it's a disorder and sometimes there is no order on the date of the transactions. Also it's not giving me my 10% cashback in rappi only 5% **What problems is Ontop solving and how is that benefiting you?** It's letting me Receive my pay in dollars. It's benefiting me because I get pay in a strong currency **Official Response from Martin Mastrogiacomo:** > Hi María! Thanks a lot for sharing your experience. We’re happy to hear how much you’re enjoying the cashback perks. Since your review, we’ve improved how transactions are displayed and how cashback is tracked, so everything is now clearer and more consistent. Thanks again for helping us improve! ## Ontop Discussions - [What is Ontop used for?](https://www.g2.com/discussions/what-is-ontop-used-for) - [View Ontop pricing details and edition comparison](https://www.g2.com/products/ontop/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+06%3A45%3A15+-0500&secure%5Bsession_id%5D=2c12b08c-ca08-4f3e-a58b-ba83733d02e8&secure%5Btoken%5D=08d621c52a75b50682e9fd559c9d8420fad12e93c0688aed61a1f758d2f8352a&format=llm_user) ## Ontop Features **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Compatability** - HCM and HRMS - Entrepreneur - Immigration and Relocation **Compliance** - Governance - Country-Specific - Internal Policies **Intermediate GEP features** - International Hiring Support **Integration** - Finance - Other **Reporting** - Benchmarking - Cost Tracking - Dashboards **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support **Benefits** - Branded Shopping - Other Benefits **Core Functionality - Employer of Record (EOR)** - Compliance **Expanded Functionality - Employer of Record (EOR)** - M&A - Enterprise Consulting - Contractor Management **AI Capabilities - Employer of Record (EOR)** - AI Automation - AI Agent ## Top Ontop Alternatives - [Remote](https://www.g2.com/products/remote/reviews) - 4.5/5.0 (3,930 reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - 4.7/5.0 (6,810 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,605 reviews)