shervon m.
SM
shervon m.
House
Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Great Experience"
4/5
What do you like best about Onstream Live?

The Ease of use of this software made everything simpler .No to mention is Cost effective with a great Support team. Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

currently have no issues with the software. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"Great Solution for a Great Price"
4.5/5
What do you like best about Onstream Live?

I like that it is browser based so webinar attendees do not need to download any links in order to view our webinars. I also really like the ability to brand our webinar. Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

The UI for scheduling and setting up meetings could use a face lift, but it still does what I need it to do. Review collected by and hosted on G2.com.

Verified User in Public Policy
UP
Verified User in Public Policy
Enterprise (> 1000 emp.)
"A thorough experience"
4/5
What do you like best about Onstream Live?

The straightforwardness of the product and the ease of usage. Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

I cannot think of an immediate feature that I dislike about this program. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Great Webinar Option"
4/5
What do you like best about Onstream Live?

I love the branding options and drag and drop features which make it very user friendly. The recording features are great and also easy to use. The customer service is also very helpful and efficient. Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

I think it's a great option for webinars and video conferencing, nothing I dislike. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Most horrible experience ever"
0/5
What do you like best about Onstream Live?

nothing about the system has worked since Onstream purchased/merged with Infinite Conferencing Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

Customer service/help desk never has any answers to our problems/concerns. Our billing has been screwed up and no one has responded to my concerns. The system does not work as promised. We have had all types of technical difficulties during the webinars and with the recordings. Pretty much everything has been a horrible experience. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Enterprise (> 1000 emp.)
"Effective software"
4/5
What do you like best about Onstream Live?

The ability to have people just click a link and be in the webinar, no extra software download required. Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

Sometimes the UI can be unintuitive, but you can usually get it to what you want. Review collected by and hosted on G2.com.

Eric V.
EV
Eric V.
Editor & Chief Content Officer
Media Production
Small-Business (50 or fewer emp.)
"Great platform and even better customer service"
5/5
What do you like best about Onstream Live?

Of course I like the collaborative features and the reliability of the platform. The #1 thing I like best about Onstream is their attention to us as customers, their customer service is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

Nothing yet. We have worked with them for 9 months and haven't had any negatives yet. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Ease, Quality, Service"
5/5
What do you like best about Onstream Live?

There are no downloads, the audio and video quality are great, and someone always answers the phone when I call (although that is not very often). Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

Nothing really, but It might be nice if the hybrid meeting allowed users to participate fully over voip. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"Audio problems"
1/5
What do you like best about Onstream Live?

Being able to load content prior to the conference and pull from the list of elements quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

I could never get the audio to work without serious feedback. I had to revert to outside conference system to have an audio connection with my audience. Review collected by and hosted on G2.com.

Dr. Liz Alexander/ C.
DC
Dr. Liz Alexander/ C.
Co-founder
Management Consulting
Small-Business (50 or fewer emp.)
"Love working with Onstream - so professional"
5/5
What do you like best about Onstream Live?

On the two occasions I've worked with Onstream to produce webinars on my topics of thought leadership and ideation, I've had exemplary experiences. My primary contact is Beth Klein who is always so helpful and responsive.

The interface is easy to use and provides what I believe is a great connection between me and the audience. I typically include a few "poll questions" during the webinars to encourage engagement as well use the Q&A field.

What I like especially about the current design of the screen is how I can either appear in the top left hand box via my webcam or provide a static picture that can be changed as needed throughout the presentation.

When you're the subject matter expert but not especially proficient technologically, it's a great comfort to know you have the Onstream team behind you. They make me look good -- for which I'm incredibly grateful and look forward to working with them again soon. Review collected by and hosted on G2.com.

What do you dislike about Onstream Live?

I had originally typed "can't think of anything," which pretty much sums up what I think. I'm supposed to type over 40 characters, but I think this will do it :-) Review collected by and hosted on G2.com.