Edit

AI

Verified User in Insurance

Enterprise (> 1000 emp.)

5/4/2022

"Good but too generic"

2.5/5

What do you like best about Onspring?

I like the versatility that onspring provies. The reporting and admin features are VERY strong compared to other platforms, and the API and security around that are modern and provide valuable ways to automate things. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

The platform is very generic. What I mean by that is that it really can be used for so many different things which then weakens the stength in specific things. For example policies that require multiple cadneces, emails, and populations require advance functions to do what seems like should be native to the system. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Thank you for providing feedback on how your team uses Onspring. We built Onspring to solve any business challenge using fast and flexible no-code administration and it sounds like you have mastered that, but I understand how sometimes it requires some variation to what is currently set up to fit a specific need. Your customer success rep is always available to talk with you about how to make Onspring work harder in your individual use case - feel free to reach out to them at any time.

EO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

2/24/2022

"It's a good no-code platform with a ton of pre-built apps."

4.5/5

What do you like best about Onspring?

The system is easy to use, if not entirely intuitive. The depth of the pre-built apps is notable and potentially worth the license cost alone. For us, the system replaced multiple independent products and gave us a nice tool for future development. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

The UI is adequate but a bit confusing. After using it for a while, all is good. But Onspring could benefit from a page out of the Google or Apple playbook for UX design. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Appreciate you taking the time to write this review, plus providing feedback on how we can improve. We've started discussions on another UI refresh and have it slated in our product roadmap. We are always interested in hearing firsthand from our customers, so if you are interested in participating in a focus group or testing sessions on new UI designs, please reach out directly to your Client Success Manager and we will gladly add you to our shortlist.

UC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

5/7/2022

"A number of my customers use Onspring + our platforms integration with Onspring."

4.5/5

What do you like best about Onspring?

The product has robust workflow and automation capabilities. Their interface is easy to use and navigate. They have a great account and support team. Awesome integration capabilities as well. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Nothing, in particular, jumps out. They meet requirements across all major categories and exceed requirements across a few as well. From what I understand, organizations leveraging their solution are getting strong ROI and tend to renew. Review collected by and hosted on G2.com.

Recommendations to others considering Onspring:

Take advantage of robust integration capabilities. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

Onspring is able to handle the needs of a robust and modern TPRM program. Their platform accounts for the various tools and processes an organization leverages and makes integrations seamless. Great ROI from this platform. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Appreciate you leaving a review of Onspring and sharing the results your customers have with our robust third-party risk management solution.

AL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

4/11/2022

"Configurable and convenient, with some limitations on data analysis"

4/5

What do you like best about Onspring?

Easy to configure new apps. Formulas and other fields allow adaptation outside of the standard use cases for the software. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Charting / graphing is simple to set up, but limited in how the data can be read / displayed. Displays of groupings are sometimes unusable if the group field is not a list (i.e. text or formula displaying in text). Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Thank you for providing this review and your thoughts on the display grouping in our reporting functionality. This is exactly the type of feedback that helps our product team identify where we can improve, so I will pass this information along.

👨V

👨🏼‍💻 Roy V.

Director

Small-Business (50 or fewer emp.)

9/30/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Process Management Application - Build in Governance Risk Compliance options / Super flexible"

5/5

What do you like best about Onspring?

Flexible Application / Process management application.

No code / Low code implementation. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

The API for integrating with other software is functional but can use enhancements - Believe this is on the roadmap for 2022. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Thanks for your review Roy! And you are correct, we have big enhancements coming in 2022 that will make API integrations much easier for all our customers.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/2/2021

"Flexible and Comprehensive Tool, but custom configuration required"

4/5

What do you like best about Onspring?

The greatest part about onspring is how highly configurable it is. It fits so many different use cases and has been able to replace spreadsheets for us as a main project management tool. We primarily use the tool for event management at the moment and it has been a serious game changer. We used to have spreadsheets on spreadsheets and we were repeating information in multiple places. Now, everything is managed within onspring and can be reported on for different audiences quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

The UX design of Onspring is a bit dated and it has a bit of a learning curve when used for the first couple of times. I think that the outdated UX has prevented my team members from jumping full on board and things could be a bit more intuitive. I would recommend that the team at Onspring invest in user research and try to modernize the UX. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Thank you for providing a candid and helpful review of Onspring. Your UX comments are being shared with our product team to incorporate into our product roadmap planning. Your feedback directly helps us prioritize our efforts in order to improve your experience with us.

CA

Carine A.

Regional Financial Controller

Small-Business (50 or fewer emp.)

4/18/2022

"A positive experience especially with moving from teammate to onspring"

4.5/5

What do you like best about Onspring?

A very dynamic dashboard easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Challenging to send issues to auditee to have their input Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Carine - Thank you for taking the time to review Onspring. We really appreciate you sharing your experience with others and value you as a customer.

AE

Verified User in Education Management

Enterprise (> 1000 emp.)

2/17/2022

"OnSpring Experience"

5/5

What do you like best about Onspring?

easy to use, building dashboards and reports Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Limitation of the metrics, will like to have more than one KPI, like to see a title, subtitle and footnotes on the metric Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Thanks for taking the time to post a review; other potential users really value hearing your firsthand experience. I also encourage you to connect with your Client Success Manager to talk through your need to display multiple KPIs, as they can help you find a solution. Without full context on what you are seeking, I will suggest looking at the Key Metric functionality. This reporting feature provides snapshot metrics that color code based on performance, with options to add labels, including title and subtitles.

AB

Verified User in Banking

Enterprise (> 1000 emp.)

2/24/2022

"Onspring Review"

5/5

What do you like best about Onspring?

If you are looking for a platform that is scalable, flexible, and user-friendly, Onspring is the way to go. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I would not call this a "dislike," but I do wish that Onspring offered more content, such as risk and control libraries. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Thank you for such a great review! We hear you on the content requests and are currently working with several partners to bring the most-requested content into Onspring. Watch your email for product announcements, as this is how we'll keep you informed of new content additions. If you have questions on what is in the works now, please reach out directly to your Client Success Manager. Appreciate you taking the time to write this review.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

2/17/2022

"OnSpring Review"

4/5

What do you like best about Onspring?

The functionality is beneficial and helpful. I like the contract management feature, Review collected by and hosted on G2.com.

What do you dislike about Onspring?

The cost per license can get somewhat expensive. Everything works properly, however. Add a vendor management solution. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

edit

Thank you for sharing your experience and use of Onspring. Let us know if you want help or suggestions on how to measure your team's progress or improvements from using Onspring.