Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Excellent GRC solution - Major upgrade for us!"
5/5
What do you like best about Onspring?

- Ease of use

- Out of box features

- Consistent improvement with new updates and releases

- Everyone at Onspring is great work with Review collected by and hosted on G2.com.

What do you dislike about Onspring?

- The timeout function needs to be tweaked. It appears to let you continue your session, when it does not.

- When delegating a survey to someone else, Onspring should dynamically update the email that goes to the delegate for you. It will send the email addressed to the initially assigned person unless you adjust it. Onspring allows you to adjust it, but it seems they should automatically update the name instead of keeping the original person's name. Adjusting the email could be easy to miss; therefore, you send an email to the delegate addressed to yourself. Review collected by and hosted on G2.com.

RK
Rhonda K.
Compliance Officer - North America
Mid-Market (51-1000 emp.)
"Flexible platform for multiple use cases"
5/5
What do you like best about Onspring?

It is a powerful system that is easy to use and leverage to increase efficiency. The system is easy to configure, but is also capable of managing complex processes and data relationships. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I like pretty much everything about Onspring, but there are a few things that fall into the minor inconvenience bucket. I would love more flexibility on field size for dashboard reports. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

Thanks for leaving this review Rhonda! We appreciate you sharing your experience of Onspring and providing specifics on how you are using it within your organization.

Jean-Marie P.
JP
Jean-Marie P.
Internal Audit Project Manager
Mid-Market (51-1000 emp.)
"More uses than I imagined!"
5/5
What do you like best about Onspring?

We adopted Onspring as our GRC platform. I thought Onspring was going to make our SOX and Internal Audit programs more efficient, I can honestly say I had no idea how much we would ultimately use this tool for. We quickly learned our NERC (regulatory) program could benefit from Onspring and onboarded that application. We now use Onspring for just about anything we once used an excel spreadsheet or email for: We use dynamic documents to maintain policies, procedures, process documents, and charters. We create surveys for our annual risk assessment and disclosure committee and have dashboards to help us digest the information in a usable fashion. We track corrective actions and human performance issues. Supply Chain is using Onspring for 3rd Party vendor management and contracts. We can even more efficiently track team meets, agenda items, and follow-up. And each time we go to a conference, we come home with a list of new ideas. While the out of the box functionality is great, we've been able to customize the application fields to match our corporate terminology. We create a group and user-specific dashboards to ensure the correct information is being shared across the company in order to drive better business decisions. The customizable triggers ensure that when information is available for users they are notified; when action needs to be taken or is overdue, there are automatic reminders. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I'm disappointed I didn't take advantage of more of the out-of-the-box functionality before customizing the tool. We're now considering some re-work as a result, but I will say the Onspring team has been incredibly supportive through that process. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

Thank you for the thorough review Jean-Marie! We appreciate you taking the time to write this to help others understand the variety of ways by which they can use Onspring.

Nicole B.
NB
Nicole B.
Director, Enterprise Risk Management
Enterprise (> 1000 emp.)
"Fantastic company offering an amazing & dynamic product"
5/5
What do you like best about Onspring?

All modules available upon purchase, don't have to purchase each separately. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I don't have any complaints with the exception of not being able to get more stakeholders in the system without a full license but Onspring is developing a portal concept to address and scheduled to deliver early 2023. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

Thanks for sharing your experience with Onspring Nicole! We are very excited about the portal launching soon that will be a game changer for many of our customers in its ability to interact with end users outside of Onspring.

Avinash M.
AM
Avinash M.
Consultant
Small-Business (50 or fewer emp.)
"Best for non coders"
4/5
What do you like best about Onspring?

There is no coding required to create a workflow which means things are much easier to implement and the scalability that comes along makes life simple as things grow in size. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

For new users, there can be some kind of learning involved but I think it's everywhere with everything and that should be manageable. Sometimes it may be overwhelming looking at the no. of attributes but with time I think one can get along with it. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

Avinash thank you for taking time out of your day to post a review of Onspring. As a user of the Onspring platform, I agree with you that it does require some initial learning to understand your way around. Once you get the hang of it, the power of the automation and reporting engine is unlimited. I also appreciate you sharing how you are using Onspring to manage workflow in your organization; we are always interested in hearing how our customers are using the functionality in new and different ways.

And, I love your recommendation for others considering Onspring :)

RR
Ramon R.
Systems Management Analyst
Mid-Market (51-1000 emp.)
"I definitely like the system as well as how friendly the organization is!"
4.5/5
What do you like best about Onspring?

I like the flexibility of the system as well as the quick and friendly support the organization gives. It is very user-friendly and easy to use; the system is very clean and has a very nice modern look to it. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I'd like to have seen a back-end view of the system (i.e. SQL), but this is a personal opinion as I have been used to working with systems using SQL, so I am not sure if SQL would be a good integration with Onspring. Onspring itself is still a good system. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

Ramon - Thank you for taking the time to leave Onspring a review. We're glad you've had positive experiences with both the platform and our support teams.

JF
jen f.
Auditor
Enterprise (> 1000 emp.)
"Best GRC tool on the market"
5/5
What do you like best about Onspring?

The level of customization is amazing. There are no limits to what you can do in the tool. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Nothing I dislike, but the change logs could be better Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

Jen, thanks for leaving us a review. Appreciate your input on the Change Logs, I'm going to discuss this with our product team. And we do agree - the amount of customization in Onspring has enabled so many customers like yourself to create automated workflows and reporting unique to their own business.

SS
Scott S.
Mgr. Int'l Compliance & Regulatory Support
Enterprise (> 1000 emp.)
"Great Platform to Self-Develop"
5/5
What do you like best about Onspring?

Ability to self-develop and make changes as business needs change. Support offered by Onspring Community is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I can't think of a downside at this point, been using the program for 6 months. Still learning. Review collected by and hosted on G2.com.

Ryan H.
RH
Ryan H.
Senior Analyst, Operational Risk
Mid-Market (51-1000 emp.)
"A Great Platform that can be Easily Adapted, Customized, etc."
4.5/5
What do you like best about Onspring?

OnSpring is easily adapted to whatever the user requires. Being able to create dashboards and reports is a game changer. I love the functionality that is available to users to create the dashboards, etc. that they require. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

OnSpring allows great functionality but at times I wish there were more built-in modules, etc. In addition, I would say that the platform is not the best for financial service firms. I would like to see improvements there. Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

Ryan - Thank you for posting a review of your experience with Onspring. Appreciate your candor regarding what is really helpful, in addition to what is not helpful. It's not every day your software is described as a 'game-changer' and that really makes us happy. I would also like to connect with you to talk more about your needs in financial services. Our product team is very interested in understanding how we can adjust to better serve you. Thanks again!

Mark D.
MD
Mark D.
Vice President of Internal Audit
Enterprise (> 1000 emp.)
"Highly customizable GRC solution that is cost-effective and is well-supported"
5/5
What do you like best about Onspring?

Ease to configure all of the various modules without having to open change tickets or go through an arduous change management process. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

User license management can be tricky - opportunity to better define what is an "inactive license". Review collected by and hosted on G2.com.

Response from Emily Elizabeth of Onspring

Mark - Thank you for taking the time to post a review about your experience with Onspring. Appreciate you sharing your insights with others who are considering Onspring to maximize their time and insights in GRC.