Onspring Reviews & Product Details

Onspring has changed the way we manage vendors, contracts and projects. We've become more efficient in our processes and the reporting and dashboard functionalities help us create a holistic narrative for our leaders.

From and administrator's perspective, this tool was incredibly easy to learn, implement and use - even with without an IT background. We're very pleased with the flexibility and continue to find more and more use cases for Onspring.

Above the functionality, we are especially happy with customer service. The positive, helpful culture Onspring cultivates is contagious, making them my favorite vendor to work with. Review collected by and hosted on G2.com.

I haven't come across anything I dislike yet. Review collected by and hosted on G2.com.

I love that I don't have to have an IT degree to be a successful and effective system administrator. Once you're familiar with how Onspring works/flows, the Onspring world is your oyster! We're currently trying to come up with more processes that we can incorporate into our instance. Also, their customer support deserves a gold medal! They are quick and friendly. And they don't just solve the problem for me; they take the time to meet with me to explain all the details, which has literally helped me solve subsequent hurdles. Review collected by and hosted on G2.com.

I have a short wishlist of possible improvements (e.g. to be able to permanently adjust the width of columns within a report on our dashboards), but I don't have any complaints/difficulties that I can think of at the moment. Review collected by and hosted on G2.com.

It is super easy to customize the platform to meet our needs. The support and solutions team at Onspring is first in class, and we have had a wonderful time to date working with their staff and solution implementation team. The Onspring staff is very interested in our company's success with using their platform, and constantly offers training sessions, tips and tricks, and communications regarding changes and best practices. The yearly Onspring Connect event is also a differentiator for their company - much like the Dreamforce event from Salesforce, Onspring Connect is intended to make you a 'part of the family' and interested in using and growing with their product. Review collected by and hosted on G2.com.

Nothing so far. It has been a pleasant experience. Review collected by and hosted on G2.com.

No-code configuration that is simple to learn - even for non-IT professionals. The Onspring platform delivers streamlined workflows, excellent reports and dashboards, and automated notifications. Survey fuctionality captures data from non-licensed users, and the ability to link applications provides managers with an in-depty analysis of the organization's risks. Review collected by and hosted on G2.com.

The dynamic document fuctionality could use some improvement; specifically so that the final document requires less manipulation when it is downloaded from Onspring into Word. Review collected by and hosted on G2.com.

OnSpring strikes a careful balance between a plug and play and fully customizable solution. What it lacks in the deep customization that some other GRC Platforms offer, it more than makes up for with how easy it is to implement.

The OnSpring licensing model is simple and straightforward, in an otherwise nightmarish SaaS space.

The biggest differentiator between OnSpring and the other GRC solutions, is the team supporting it. 90% of the time I can ask any question I want and be on a call with someone in under an hour. The team that supports this tool is absolutely next level. Review collected by and hosted on G2.com.

The lack of and active directory integration is a major drawback in an otherwise great tool.

Permission roles don't stack/build, meaning we have to build far more custom roles to reach the granular permission sets we need.

The logical workflows are very linear and don't have the depth of if/then, recursion, loops, etc. that are fairly common in modern no/low code automation tools Review collected by and hosted on G2.com.

Onspring has been great for our contract, vendor, task, and case management. The ability to change the dashboards, apps, and every layout feature on Onspring is so valuable. The report features, as well as the messaging components in the system are so helpful and save us so much time! Review collected by and hosted on G2.com.

Nothing-- we have been extremely happy with Onspring since implementing it for our Legal Department back in 2017! I wish we would have found it sooner! Review collected by and hosted on G2.com.

The customer service is the best I have ever dealt with. They are always there to answer questions or set up a meeting to discuss any challenges we may be having. They also listen to their clients on pain points. For example, if there is something clients do not like about the platform and Onspring hears about it, they will do their best to incorporate it into a release if the change is possible on their end.

Also the configuration of Onspring is very easy. I am not in IT and it is very simple to make changes. Review collected by and hosted on G2.com.

Although Onspring is not a word processing tool, it would be amazing if there was a way to integrate Office online into the tool. After being a client of Onspring for 5 years, this is really the only challenge my organization has faced. Review collected by and hosted on G2.com.

We thoroughly enjoy working with Onspring. Just this past week we got on the phone with an issue with our our logic worked to produce a risk-based items list. They took a look and provided a solution that we are working through now! They are super helpful and really listen to your situation or request to provide a worthy, beneficial response. When we can, we hope to expand our business with Onspring because this is the sort of working relationship we value.

I really like the annual User Forum too where I can meet other customers and we can share our troubles and hear how others have solved for things. Onspring makes that happen each year and provides some "best practices" learnings both here and through regular communications which is really helpful.

Recently, they developed a solution which they felt they could offer us, and completely rewrote a section of code for us, using the new features while they were demonstrating it to us! It was amazing and cool! Review collected by and hosted on G2.com.

I haven't come across much I dislike. They are just too agreeable and helpful! Review collected by and hosted on G2.com.

Onspring is easy to change configuration on the fly. I have been able to create dashboards very quickly for each user Review collected by and hosted on G2.com.

A few more out of the box integrations would be very useful, especially Office. We currently need to download a file to view it, but having an inbuilt opening of a document within office online would be great. It can then be saved back in Onspring Review collected by and hosted on G2.com.

Onspring is very easy to use. Their platform is simple to understand which allows for easy design and configuration. Employees are able to quickly learn how to navigate through the tool, and also love the ability to build their own customized reports. So far, there have been very few "asks" that we haven't been able to configure within the system.

Additionally, the customer support at Onspring is wonderful. The team is quick to respond and is willing to help troubleshoot any scenario. They constantly ask for feedback, and I actually see suggestions I make be implemented within the tool. Review collected by and hosted on G2.com.

I wish the survey function had more flexibility (e.g. ability to create surveys real-time from a bank of questions). Additionally, structuring access rights correctly can be a bit cumbersome. Review collected by and hosted on G2.com.

It is the of use. Once you learn the in and outs which is intuitive you can create your own reports and dashboards. We updated a whole module by ourselves with minimal help from the Onspring consultants. We another system this would have cost thousands of dollars. Review collected by and hosted on G2.com.

No system is perfect but there has not been anything that i have not disliked so far where it developed into a pet peeve. Review collected by and hosted on G2.com.

OnSpring is an easy to use tool that has made both vendor management and project management super easy! Their customer service is outstanding and everyone I have worked with is extremely friendly and helpful. Review collected by and hosted on G2.com.

There is not a downside that I can find at this time. Review collected by and hosted on G2.com.

OnSpring has allowed us to manage our vendors in a whole new way. No longer are the details of an engagement stored in multiple areas, they are all right in here in one easy to use tool. The team at OnSpring is extremely helpful and the best group of people to work with. They are extremely flexible and understood our needs from the start. I cannot say enough about this company overall. Review collected by and hosted on G2.com.

At this point, I cannot think of a downside to Onspring. Everything we have needed OnSpring to do, it does! Review collected by and hosted on G2.com.

The overall Onspring platform is extremely reliable with superior performance. Configuring a unique solution for your business is so easy. It perfectly fits what you need. Review collected by and hosted on G2.com.

I wish there were some free versions for non-profits or small religious organizations. Review collected by and hosted on G2.com.

Onspring is simple to use and can do anything you want it to do.

In addition, the customer service is fantastic. Onspring support personnel have always responded in a very timely manner to all my questions. Review collected by and hosted on G2.com.

I can't think of any dislikes off the top of my head. If I did have a "dislike", then Onspring support personnel would do everything in their power to address it (see "What Do You Like Best" Section?). Review collected by and hosted on G2.com.

Their software is easy to use, it helps my company achieve our ERM, Vendor, and Contract goals, and their company is always willing to assist with any request that we may have. Review collected by and hosted on G2.com.

The only suggestion to improve would be to add more content to their education and help features. Review collected by and hosted on G2.com.

Ability to configure to your environment Review collected by and hosted on G2.com.

Lack of deliverable dashboarding (i.e. Power BI) Review collected by and hosted on G2.com.

The products ease of use as well as the knowledgeable support and on boarding team. Review collected by and hosted on G2.com.

Requires somewhat of a technical background but our team was able to overcome that. Review collected by and hosted on G2.com.

Allows us the flexibility to capture inherent risk and the ability to mitigate that risk across the enterprise. Review collected by and hosted on G2.com.

We have no bad experiences with Onspring. The tool is extremely flexible! Review collected by and hosted on G2.com.

Onspring is easy to use and for both new and current employees. It can be customised to the needs of our business. It's possible for any user to create a number of reports for their own use. Review collected by and hosted on G2.com.

There's a bit of learning curve for new employees but adapting to this software also takes a short time after which they can easily use this system. Review collected by and hosted on G2.com.

My favorite thing is that it is so easy to customize, obviously by the title of my review. It is so incredibly flexible and changes are so easy to make. There are no initial start up fees to worry about, nor long term contracts required. You do not need to be an IT professional to figure out how to customize it for your companies biggest needs. Customer support responds almost immediately. I love the task tracking and task assignment features. There is great help for any project manager, and with it's simple drag and drop interface, the most inexperienced user can easily navigate the system. I am a fan of the web based platform. Review collected by and hosted on G2.com.

I really cannot thing of anything I dislike. I would recommend making the software available in other languages. We tried to share it with overseas teams and it was unavailable in any language other than English. Review collected by and hosted on G2.com.