# Onspring Reviews **Vendor:** Onspring Technologies **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.7/5.0 **Total Reviews:** 80 ## About Onspring Onspring is an award-winning GRC process automation and reporting software. Our SaaS platform is known for its flexibility and ease of use for end-users and administrators. Simple, no-code, drag-and-drop functionality makes it easy to create new applications, workflows, and reports independently without relying on IT or developers and subject to IT timelines and competing priorities. - Manage a centralized risk register with multiple hierarchies - Keep tabs on financial impacts and probabilities based on risk tolerance - Capture and relate financial, operational, reputational, and third-party risks - Map controls to regulations, frameworks, incidents, and risks - Remediate findings through workflows or the POA&M process Ready-made products get you started in as quickly as 30 days: - Governance, Risk & Compliance Suite - Risk Management - Third-party Risk - Controls & Compliance - Audit & Assurance - Policy Management - CMMC - BC/DR FedRAMP moderate-authorized environment available. Simply put, Onspring believes in creating better ways for people to do their best work. We champion simplified workflows, process transparency, and eliminating manual, repetitive tasks. Customized for each team’s needs, our enterprise software solutions make daily work life easier, smarter, and better. ## Onspring Pros & Cons **What users like:** - Users value the **high customization** options in Onspring, making it easy to adapt and enhance the platform. (22 reviews) - Users find Onspring's interface **easy to use** and appreciate its intuitive design for both management and customization. (22 reviews) - Users love the **high customizability** of Onspring, making it easy to design, build, and adapt to their needs. (21 reviews) - Users commend the **responsive and knowledgeable customer support** of Onspring, ensuring a smooth user experience. (14 reviews) - Users value the **flexibility and powerful customization** of Onspring, enhancing workflow management and reporting capabilities. (13 reviews) - Simple (10 reviews) - Users value the **flexibility of automation** in Onspring, enhancing efficiency and streamlining their processes significantly. (9 reviews) - Efficiency (8 reviews) - Flexibility (7 reviews) - Helpful (7 reviews) **What users dislike:** - Users find the **learning curve steep** due to tricky permissions and technical formulas, impacting overall usability. (10 reviews) - Users find **limited customization** challenging, leading to difficulties in configuration and maintenance of features. (7 reviews) - Users face **limitations in features and capabilities** , hindering customization and flexibility in their workflows. (6 reviews) - Users find the **complexity** of Onspring challenging, especially with customization and learning its extensive capabilities. (5 reviews) - Users find the **difficult setup** of Onspring challenging, particularly when needing third-party assistance for onboarding. (5 reviews) - Learning Difficulty (5 reviews) - Users find **limited functionality** in Onspring due to unchangeable features and restricted access to data across the platform. (5 reviews) - Complex Setup (4 reviews) - Feature Deficiency (4 reviews) - Missing Features (4 reviews) ## Onspring Reviews ### 1. Good but too generic **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Onspring?** I like the versatility that onspring provies. The reporting and admin features are VERY strong compared to other platforms, and the API and security around that are modern and provide valuable ways to automate things. **What do you dislike about Onspring?** The platform is very generic. What I mean by that is that it really can be used for so many different things which then weakens the stength in specific things. For example policies that require multiple cadneces, emails, and populations require advance functions to do what seems like should be native to the system. **What problems is Onspring solving and how is that benefiting you?** We use onspring to solve for compliance certifications for a 70+ employee company. It is no better (or worse) then our previous solution. And we have decided due to the complex functions not to add anything else to this platform. **Official Response from Emily Elizabeth:** > Thank you for providing feedback on how your team uses Onspring. We built Onspring to solve any business challenge using fast and flexible no-code administration and it sounds like you have mastered that, but I understand how sometimes it requires some variation to what is currently set up to fit a specific need. Your customer success rep is always available to talk with you about how to make Onspring work harder in your individual use case - feel free to reach out to them at any time. ### 2. It's a good no-code platform with a ton of pre-built apps. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Onspring?** The system is easy to use, if not entirely intuitive. The depth of the pre-built apps is notable and potentially worth the license cost alone. For us, the system replaced multiple independent products and gave us a nice tool for future development. **What do you dislike about Onspring?** The UI is adequate but a bit confusing. After using it for a while, all is good. But Onspring could benefit from a page out of the Google or Apple playbook for UX design. **What problems is Onspring solving and how is that benefiting you?** We were replacing two separate systems with pre-built apps from Onspring. We have leveraged the system to add a third app that fits nicely into the platform. We have not yet used all of the risk management features, but we intend to. **Official Response from Emily Elizabeth:** > Appreciate you taking the time to write this review, plus providing feedback on how we can improve. We've started discussions on another UI refresh and have it slated in our product roadmap. We are always interested in hearing firsthand from our customers, so if you are interested in participating in a focus group or testing sessions on new UI designs, please reach out directly to your Client Success Manager and we will gladly add you to our shortlist. ### 3. A number of my customers use Onspring + our platforms integration with Onspring. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2022 **What do you like best about Onspring?** The product has robust workflow and automation capabilities. Their interface is easy to use and navigate. They have a great account and support team. Awesome integration capabilities as well. **What do you dislike about Onspring?** Nothing, in particular, jumps out. They meet requirements across all major categories and exceed requirements across a few as well. From what I understand, organizations leveraging their solution are getting strong ROI and tend to renew. **Recommendations to others considering Onspring:** Take advantage of robust integration capabilities. **What problems is Onspring solving and how is that benefiting you?** Onspring is able to handle the needs of a robust and modern TPRM program. Their platform accounts for the various tools and processes an organization leverages and makes integrations seamless. Great ROI from this platform. **Official Response from Emily Elizabeth:** > Appreciate you leaving a review of Onspring and sharing the results your customers have with our robust third-party risk management solution. ### 4. Configurable and convenient, with some limitations on data analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Onspring?** Easy to configure new apps. Formulas and other fields allow adaptation outside of the standard use cases for the software. **What do you dislike about Onspring?** Charting / graphing is simple to set up, but limited in how the data can be read / displayed. Displays of groupings are sometimes unusable if the group field is not a list (i.e. text or formula displaying in text). **What problems is Onspring solving and how is that benefiting you?** Created a location audit and causal investigation applications. Allows standardized data collection and consolidation across world-wide locations. **Official Response from Emily Elizabeth:** > Thank you for providing this review and your thoughts on the display grouping in our reporting functionality. This is exactly the type of feedback that helps our product team identify where we can improve, so I will pass this information along. ### 5. Great Process Management Application - Build in Governance Risk Compliance options / Super flexible **Rating:** 5.0/5.0 stars **Reviewed by:** 👨🏼‍💻 Roy V. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Onspring?** Flexible Application / Process management application. No code / Low code implementation. **What do you dislike about Onspring?** The API for integrating with other software is functional but can use enhancements - Believe this is on the roadmap for 2022. **What problems is Onspring solving and how is that benefiting you?** Process Management Governance Risk and Compliance **Official Response from Emily Elizabeth:** > Thanks for your review Roy! And you are correct, we have big enhancements coming in 2022 that will make API integrations much easier for all our customers. ### 6. Flexible and Comprehensive Tool, but custom configuration required **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Onspring?** The greatest part about onspring is how highly configurable it is. It fits so many different use cases and has been able to replace spreadsheets for us as a main project management tool. We primarily use the tool for event management at the moment and it has been a serious game changer. We used to have spreadsheets on spreadsheets and we were repeating information in multiple places. Now, everything is managed within onspring and can be reported on for different audiences quickly and efficiently. **What do you dislike about Onspring?** The UX design of Onspring is a bit dated and it has a bit of a learning curve when used for the first couple of times. I think that the outdated UX has prevented my team members from jumping full on board and things could be a bit more intuitive. I would recommend that the team at Onspring invest in user research and try to modernize the UX. **What problems is Onspring solving and how is that benefiting you?** We used to have many spreadsheets of data and information to manage, we no longer need those and Onspring is the single source of truth. Benefits realized include having all team members with access to the data at low cost and streamlined operations. **Official Response from Emily Elizabeth:** > Thank you for providing a candid and helpful review of Onspring. Your UX comments are being shared with our product team to incorporate into our product roadmap planning. Your feedback directly helps us prioritize our efforts in order to improve your experience with us. ### 7. A positive experience especially with moving from teammate to onspring **Rating:** 4.5/5.0 stars **Reviewed by:** Carine A. | Regional Financial Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Onspring?** A very dynamic dashboard easy to navigate **What do you dislike about Onspring?** Challenging to send issues to auditee to have their input **What problems is Onspring solving and how is that benefiting you?** A big move from teammate to onspring where we were able to make the most out of it **Official Response from Emily Elizabeth:** > Carine - Thank you for taking the time to review Onspring. We really appreciate you sharing your experience with others and value you as a customer. ### 8. OnSpring Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Onspring?** easy to use, building dashboards and reports **What do you dislike about Onspring?** Limitation of the metrics, will like to have more than one KPI, like to see a title, subtitle and footnotes on the metric **What problems is Onspring solving and how is that benefiting you?** I mostly use OnSpring to build reports, metrics, and dashboard **Official Response from Emily Elizabeth:** > Thanks for taking the time to post a review; other potential users really value hearing your firsthand experience. I also encourage you to connect with your Client Success Manager to talk through your need to display multiple KPIs, as they can help you find a solution. Without full context on what you are seeking, I will suggest looking at the Key Metric functionality. This reporting feature provides snapshot metrics that color code based on performance, with options to add labels, including title and subtitles. ### 9. Onspring Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Onspring?** If you are looking for a platform that is scalable, flexible, and user-friendly, Onspring is the way to go. **What do you dislike about Onspring?** I would not call this a "dislike," but I do wish that Onspring offered more content, such as risk and control libraries. **What problems is Onspring solving and how is that benefiting you?** We used Onspring for various applications, such as risk assessments, model risk management, corporate insurance management, and many others. **Official Response from Emily Elizabeth:** > Thank you for such a great review! We hear you on the content requests and are currently working with several partners to bring the most-requested content into Onspring. Watch your email for product announcements, as this is how we'll keep you informed of new content additions. If you have questions on what is in the works now, please reach out directly to your Client Success Manager. Appreciate you taking the time to write this review. ### 10. OnSpring Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Onspring?** The functionality is beneficial and helpful. I like the contract management feature, **What do you dislike about Onspring?** The cost per license can get somewhat expensive. Everything works properly, however. Add a vendor management solution. **What problems is Onspring solving and how is that benefiting you?** Contract management and processing has been very manual in the past. Processes will be improved by the use of the tool. Business performance has not yet been evaluated for improvement. **Official Response from Emily Elizabeth:** > Thank you for sharing your experience and use of Onspring. Let us know if you want help or suggestions on how to measure your team's progress or improvements from using Onspring. ### 11. Intuitive, easy to use tool with great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie B. | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Onspring?** Onspring has changed the way we manage vendors, contracts and projects. We've become more efficient in our processes and the reporting and dashboard functionalities help us create a holistic narrative for our leaders. From and administrator's perspective, this tool was incredibly easy to learn, implement and use - even with without an IT background. We're very pleased with the flexibility and continue to find more and more use cases for Onspring. Above the functionality, we are especially happy with customer service. The positive, helpful culture Onspring cultivates is contagious, making them my favorite vendor to work with. **What do you dislike about Onspring?** I haven't come across anything I dislike yet. **What problems is Onspring solving and how is that benefiting you?** Project Management - we now have a centralized platform that allows for accountability, transparency and reporting that we previously lacked. Our average caseload has tripled since implementing Onspring. Contract Management - we now have a central repository for our vendor contracts and extensive reporting and tracking capabilities, providing us oversight capabilities that significantly reduce risk. Vendor Management - we use Onspring to build out vendor profiles to help paint a more holistic picture of our vendor relationships, including projects, contract and scorecard information. This view used to be manually populated by collecting a lot of siloed information. We use this in preparation for all vendor meetings and helping to make more informed business decisions. ### 12. Great Experience To Date **Rating:** 5.0/5.0 stars **Reviewed by:** Harrison D. | Technical Business Analyst, Senior, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Onspring?** It is super easy to customize the platform to meet our needs. The support and solutions team at Onspring is first in class, and we have had a wonderful time to date working with their staff and solution implementation team. The Onspring staff is very interested in our company's success with using their platform, and constantly offers training sessions, tips and tricks, and communications regarding changes and best practices. The yearly Onspring Connect event is also a differentiator for their company - much like the Dreamforce event from Salesforce, Onspring Connect is intended to make you a 'part of the family' and interested in using and growing with their product. **What do you dislike about Onspring?** Nothing so far. It has been a pleasant experience. **What problems is Onspring solving and how is that benefiting you?** We are working on creating solutions for our company's Risk Management, Business Continuity and Planning, Vendor Management, and Policy components using Onspring. Onspring provides a single source of truth for our business in this regard, and allows our various consultant teams to more easily work together and provide the greatest value for our customers. ### 13. Power Functionality That's User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Chris R. | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Onspring?** No-code configuration that is simple to learn - even for non-IT professionals. The Onspring platform delivers streamlined workflows, excellent reports and dashboards, and automated notifications. Survey fuctionality captures data from non-licensed users, and the ability to link applications provides managers with an in-depty analysis of the organization's risks. **What do you dislike about Onspring?** The dynamic document fuctionality could use some improvement; specifically so that the final document requires less manipulation when it is downloaded from Onspring into Word. **Recommendations to others considering Onspring:** Having documented business processes is an important first step to Onspring configuration. **What problems is Onspring solving and how is that benefiting you?** Our GRC solution encompasses many business processes, including corporate insurance management, compliance monitoring and testing, incident managment and remediation, Enterprise Risk and BSA risk assessments, KRI dashboards, and project management. The ability to configure dashboards by line of business or on an enterprise level allows us both a "birds eye" view of the organization while maintaining the ability to pinpoint areas of opportunity. ### 14. In a word... easy **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | Global Infosec Risk Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Onspring?** OnSpring strikes a careful balance between a plug and play and fully customizable solution. What it lacks in the deep customization that some other GRC Platforms offer, it more than makes up for with how easy it is to implement. The OnSpring licensing model is simple and straightforward, in an otherwise nightmarish SaaS space. The biggest differentiator between OnSpring and the other GRC solutions, is the team supporting it. 90% of the time I can ask any question I want and be on a call with someone in under an hour. The team that supports this tool is absolutely next level. **What do you dislike about Onspring?** The lack of and active directory integration is a major drawback in an otherwise great tool. Permission roles don't stack/build, meaning we have to build far more custom roles to reach the granular permission sets we need. The logical workflows are very linear and don't have the depth of if/then, recursion, loops, etc. that are fairly common in modern no/low code automation tools **What problems is Onspring solving and how is that benefiting you?** We've been able to automate our entire policy management process within 4 weeks of launch Currently working on automating our vendor risk management process ### 15. Great customization features! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Onspring?** Onspring has been great for our contract, vendor, task, and case management. The ability to change the dashboards, apps, and every layout feature on Onspring is so valuable. The report features, as well as the messaging components in the system are so helpful and save us so much time! **What do you dislike about Onspring?** Nothing-- we have been extremely happy with Onspring since implementing it for our Legal Department back in 2017! I wish we would have found it sooner! **Recommendations to others considering Onspring:** The entire process from the demo, to implementation, to ongoing support from Onspring has been great. We have enjoyed using the system and getting to know their team over the past few years! **What problems is Onspring solving and how is that benefiting you?** We are able to keep a great handle on our contract renewals, expirations, and notice requirements from the Contracts app in Onspring. This saves us so much time so we don't have to input or calculate these dates. We also use Onspring to manage our vendor COIs, and we are able to keep them in one central location where we can track all components. This aspect has been extremely helpful in saving our department time. ### 16. User Friendly, Easy Configuration, and Amazing Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Gina C. | Senior Internal Auditor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2020 **What do you like best about Onspring?** The customer service is the best I have ever dealt with. They are always there to answer questions or set up a meeting to discuss any challenges we may be having. They also listen to their clients on pain points. For example, if there is something clients do not like about the platform and Onspring hears about it, they will do their best to incorporate it into a release if the change is possible on their end. Also the configuration of Onspring is very easy. I am not in IT and it is very simple to make changes. **What do you dislike about Onspring?** Although Onspring is not a word processing tool, it would be amazing if there was a way to integrate Office online into the tool. After being a client of Onspring for 5 years, this is really the only challenge my organization has faced. **Recommendations to others considering Onspring:** Understand what your pain points are and have an open mind when implementing the solution. Just because your process is one one way, Onspring may be able to provide better solutions to your process. So keep an open mind! **What problems is Onspring solving and how is that benefiting you?** My organization uses Onspring for SOX and Audit work. Additionally, we have used Onspring to develop visualizations for Audit Committee material vs. creating the materials manually. That is just one example of a manual process that has now been automated, but that is where Onspring provides so much value. ### 17. Onspring is an Awesome Vendor! Very Customer oriented! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie J. | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Onspring?** We thoroughly enjoy working with Onspring. Just this past week we got on the phone with an issue with our our logic worked to produce a risk-based items list. They took a look and provided a solution that we are working through now! They are super helpful and really listen to your situation or request to provide a worthy, beneficial response. When we can, we hope to expand our business with Onspring because this is the sort of working relationship we value. I really like the annual User Forum too where I can meet other customers and we can share our troubles and hear how others have solved for things. Onspring makes that happen each year and provides some "best practices" learnings both here and through regular communications which is really helpful. Recently, they developed a solution which they felt they could offer us, and completely rewrote a section of code for us, using the new features while they were demonstrating it to us! It was amazing and cool! **What do you dislike about Onspring?** I haven't come across much I dislike. They are just too agreeable and helpful! **Recommendations to others considering Onspring:** if you want a solution that is shareable, that you can manage knowing some HTML and web-based language, you can EASILY use Onspring!! They will help you too if you need help and don't want to build things yourself! **What problems is Onspring solving and how is that benefiting you?** We use Onspring currently to manage our Audit Projects. We consider them a potential solution for our Compliance program, and they can do anything with their Workflow capabilities, from Ticketing and Tracking programs to incident response programs to so much more. I like their Dashboards showing me the next Audit items I need to work on! ### 18. So easy to Configure **Rating:** 5.0/5.0 stars **Reviewed by:** Liam S. | IT Risk & Compliance Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Onspring?** Onspring is easy to change configuration on the fly. I have been able to create dashboards very quickly for each user **What do you dislike about Onspring?** A few more out of the box integrations would be very useful, especially Office. We currently need to download a file to view it, but having an inbuilt opening of a document within office online would be great. It can then be saved back in Onspring **What problems is Onspring solving and how is that benefiting you?** Tracking client requests and inquiries as well as Controls Management Also developing Risk Management and Vendor tracking and also working on Asset Tracking We are also working on using Onspring for survey's to support control validations ### 19. Easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Onspring?** Onspring is very easy to use. Their platform is simple to understand which allows for easy design and configuration. Employees are able to quickly learn how to navigate through the tool, and also love the ability to build their own customized reports. So far, there have been very few "asks" that we haven't been able to configure within the system. Additionally, the customer support at Onspring is wonderful. The team is quick to respond and is willing to help troubleshoot any scenario. They constantly ask for feedback, and I actually see suggestions I make be implemented within the tool. **What do you dislike about Onspring?** I wish the survey function had more flexibility (e.g. ability to create surveys real-time from a bank of questions). Additionally, structuring access rights correctly can be a bit cumbersome. **What problems is Onspring solving and how is that benefiting you?** Vendor Risk, GRC, and Compliance Audits ### 20. Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** jay o. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Onspring?** It is the of use. Once you learn the in and outs which is intuitive you can create your own reports and dashboards. We updated a whole module by ourselves with minimal help from the Onspring consultants. We another system this would have cost thousands of dollars. **What do you dislike about Onspring?** No system is perfect but there has not been anything that i have not disliked so far where it developed into a pet peeve. **What problems is Onspring solving and how is that benefiting you?** We use for contract reviews and SOX testing. There are other ideas on the table but have not gotten around it. ### 21. Amazing tool and even better customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle D. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Onspring?** OnSpring is an easy to use tool that has made both vendor management and project management super easy! Their customer service is outstanding and everyone I have worked with is extremely friendly and helpful. **What do you dislike about Onspring?** There is not a downside that I can find at this time. **Recommendations to others considering Onspring:** Ask them for a demo specific to your needs. They are excellent at taking your process and putting together a view of what OnSpring would look and feel for you and your company. **What problems is Onspring solving and how is that benefiting you?** The team I am on uses it for Vendor Management, Contract Management, and Project Management. ### 22. Great Team and Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Onspring?** OnSpring has allowed us to manage our vendors in a whole new way. No longer are the details of an engagement stored in multiple areas, they are all right in here in one easy to use tool. The team at OnSpring is extremely helpful and the best group of people to work with. They are extremely flexible and understood our needs from the start. I cannot say enough about this company overall. **What do you dislike about Onspring?** At this point, I cannot think of a downside to Onspring. Everything we have needed OnSpring to do, it does! **What problems is Onspring solving and how is that benefiting you?** We now have the visibility into our agreements at a granular level that we never had in the past. We are easily able to see agreement lifecycles, expiration dates, and have the ability to mitigate risk of agreements renewing without our knowledge. We also have a centralized repository to track our cost savings that we achieve year over year. ### 23. Simplicity with reliability and sustainability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Onspring?** The overall Onspring platform is extremely reliable with superior performance. Configuring a unique solution for your business is so easy. It perfectly fits what you need. **What do you dislike about Onspring?** I wish there were some free versions for non-profits or small religious organizations. **Recommendations to others considering Onspring:** If considering Onspring, understand your own needs for today and in the near future, be able to communicate those, get a demo, get your team trained, and immersive your team in Onspring. **What problems is Onspring solving and how is that benefiting you?** Automation of manual processes is where Onspring really shines. Opportunities to improve solutions already in Onspring can be realized within minutes. Managing large numbers of records within a process that continually needs to improve is easily accomplished with Onspring. ### 24. Onspring - Outstanding Product and Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Onspring?** Onspring is simple to use and can do anything you want it to do. In addition, the customer service is fantastic. Onspring support personnel have always responded in a very timely manner to all my questions. **What do you dislike about Onspring?** I can't think of any dislikes off the top of my head. If I did have a "dislike", then Onspring support personnel would do everything in their power to address it (see "What Do You Like Best" Section?). **What problems is Onspring solving and how is that benefiting you?** We are primary using Onspring for GRC purposes; however, it can be used to solve a number of problems. ### 25. OnSpring Great Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Onspring?** Their software is easy to use, it helps my company achieve our ERM, Vendor, and Contract goals, and their company is always willing to assist with any request that we may have. **What do you dislike about Onspring?** The only suggestion to improve would be to add more content to their education and help features. **What problems is Onspring solving and how is that benefiting you?** We use OnSpring as the platform to manage our Enterprise Risk, Vendor Management, and Contract Management processes. ### 26. Valuable and Customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Onspring?** Ability to configure to your environment **What do you dislike about Onspring?** Lack of deliverable dashboarding (i.e. Power BI) **What problems is Onspring solving and how is that benefiting you?** Bringing together disparate segments and silos of the company. Bringing data together. ### 27. Easy integration, great staff, phenomenal product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Onspring?** The products ease of use as well as the knowledgeable support and on boarding team. **What do you dislike about Onspring?** Requires somewhat of a technical background but our team was able to overcome that. **What problems is Onspring solving and how is that benefiting you?** Complex vendor accountability tasks - contract management, scorecards etc ### 28. Vendor Risk Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Onspring?** Allows us the flexibility to capture inherent risk and the ability to mitigate that risk across the enterprise. **What do you dislike about Onspring?** We have no bad experiences with Onspring. The tool is extremely flexible! **What problems is Onspring solving and how is that benefiting you?** We are utilizing Onspring for the management and risk reduction of vendor risk. ### 29. Compliance management with Onspring. **Rating:** 5.0/5.0 stars **Reviewed by:** Damian N. | Compliance Analyst, Executive Office, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Onspring?** Onspring is easy to use and for both new and current employees. It can be customised to the needs of our business. It's possible for any user to create a number of reports for their own use. **What do you dislike about Onspring?** There's a bit of learning curve for new employees but adapting to this software also takes a short time after which they can easily use this system. **Recommendations to others considering Onspring:** The functionalities are exceptionally good. I highly recommend the software for any organization that is maybe working on the budget. **What problems is Onspring solving and how is that benefiting you?** Onspring has enabled us to organize and retrieve audit work papers. This program has also helped us in our audit preparation. It allows configuration hence we can customize it to the needs of our organisation. ### 30. SO Easy to customize for your needs **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen R. | Compliance Manager, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2018 **What do you like best about Onspring?** My favorite thing is that it is so easy to customize, obviously by the title of my review. It is so incredibly flexible and changes are so easy to make. There are no initial start up fees to worry about, nor long term contracts required. You do not need to be an IT professional to figure out how to customize it for your companies biggest needs. Customer support responds almost immediately. I love the task tracking and task assignment features. There is great help for any project manager, and with it's simple drag and drop interface, the most inexperienced user can easily navigate the system. I am a fan of the web based platform. **What do you dislike about Onspring?** I really cannot thing of anything I dislike. I would recommend making the software available in other languages. We tried to share it with overseas teams and it was unavailable in any language other than English. **Recommendations to others considering Onspring:** I would recommend this software to anyone . Seriously, they have some of the best customer service that I have ever worked with! **What problems is Onspring solving and how is that benefiting you?** I have been able to utilize the reporting capabilities in ways I never even considered. There are so many uses for this software, I am discovering new things all the time. ## Onspring Discussions - [What is Onspring used for?](https://www.g2.com/discussions/what-is-onspring-used-for) - 1 comment - [View Onspring pricing details and edition comparison](https://www.g2.com/products/onspring/reviews?page=2&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-05-15+17%3A49%3A57+-0500&secure%5Bsession_id%5D=1e04796e-f58a-41a3-aaff-8dda57d5b4b5&secure%5Btoken%5D=7d4d9987ea3a94f8e6a96ae0ea7a9bfa7b6a1953699858ae247b636de3d2ee8c&format=llm_user) ## Onspring Features **Setup** - Activities - Flows - Dependencies - Notifications **Monitoring** - TIcket Accuracy - AI Monitoring **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Agentic AI - Vendor Management** - Decision Making **Revenue Recognition** - Usage Tracking **Management** - Updates - Audit Trail - Integration **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Collaboration** - Approval Process **Execution** - Crisis Management - Emergency Notifications - Workflows **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Planning & Scheduling **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Platform AI Features - Policy Management** - Reports - Workflow Management **Agentic AI - Regulatory Change Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - Goals Monitoring **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Documentation - Audit Management** - Templates & Forms **Contract Data** - Reporting & Dashboards **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Reporting & Analytics - Audit Management** - Dashboard - Audit Performance - Industry Compliance **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Business Continuity Management** - Recovery Plans - Procedure Templates - Crisis Management **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Onspring Alternatives - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,584 reviews) - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) - 4.6/5.0 (188 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,125 reviews)